HiPath 1100 Manager Documentation
*1PA31003-K1270-M100-3-76A9* 1P A31003-K1270-M100-3-76A9 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract.
AdminToolTOC.fm For Internal Use Only Contents Contents 0 1 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 General Information on how to work with the HiPath 1100 Manager. . . . . . . . . . . . . . 1.2 Starting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3 Functions and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AdminToolTOC.fm Contents For Internal Use Only 4.4 Entry Voice Mail - EVM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4.1 "General" Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4.2 "Default Mailbox" Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4.3 "Message Settings " Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AdminToolTOC.fm For Internal Use Only Contents 4.13.10 "Emergency Numbers" Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-77 4.13.11 "Software Update" Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-78 4.13.12 "Remote Administration" Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-79 4.13.13 "Modem" Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AdminToolTOC.fm Contents For Internal Use Only 9 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 9.1 Feature Codes List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 9.2 Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13 9.3 Remote Administration . . . . . . . . . . . . . . . . . . . . .
For Internal Use Only 1 1_Admin.fm General Information General Information HiPath 1100 Manager is a Windows application used for configuring and managing the HiPath 1100 for programming HiPath 1100 systems by means of a graphical interface that does not require any programming codes. The Look and Feel of the user interface is similar to a standard Windows interface like that of Microsoft Outlook. This makes it is easy and intuitive to navigate the HiPath 1100Manager.
1_Admin.fm General Information ● PABX Type (HiPath 1100 ) ● Country For Internal Use Only No modules are configured in the database generated. All extensions and lines are visible. 2. Opening this option allows opening a database file (*.bup) on the PC.lData can be defined by users “offline”. Changes made do not interfere with the PABX operation.Changes only take effect after they are uploaded onto the PABX. Manager can open only one file at a time. 3.
1_Admin.fm For Internal Use Only 1.1 General Information General Information on how to work with the HiPath 1100 Manager General Information on how to work with the HiPath 1100 Manager After starting the HiPath 1100 Manager by selecting Start/Programs/Siemens HiPath 1100/Manager and entering the password, you can access the system data (default settings) for the HiPath 1100 Manager.
1_Admin.fm General Information Starting Up For Internal Use Only Use the Next and Back buttons to navigate the input screens. Each time that you make a change and click on the Next button, a message will appear asking if you would like to update your changes. You can make changes to the settings in the following screens: ● ● Regional Settings: Country, Prefix and Numbering Plan.
1_Admin.fm General Information Functions and Features For Internal Use Only 1.3 Functions and Features Basic configuration Line Attendants Configuration for the first and second external line attendants and time of day (day or night). MSN Assigning Multi Subscriber Numbers (MSN) to extensions (received) and the time of day (day or night) System Speed Dialing Creates a system speed dialing phonebook.
1_Admin.fm General Information Functions and Features For Internal Use Only Advanced configuration ACS ACS (Alternative Carrier Selection) settings for defining conversion rules for phone numbers dialed by the user. For example, these settings specify a carrier for all external calls, regardless of the carrier number dialed.
2_BOF.fm User Interface For Internal Use Only 2 User Interface The figure below shows the HiPath 1100 Manager’s main window. A B C F D E G H Structure of the Main Window A- Menu Bar B- Toolbar C- Shortcut Bar – For selecting commands directly from the Basic and Advanced folders D- Folder List – A group of subfolders sorted by complexity and purpose E- Folders/Subfolders – Window area for data input (input mask).
2_BOF.fm User Interface Menu Bar 2.1 For Internal Use Only Menu Bar "File" Menu Position Description Shortcut Connect This connects the HiPath 1100 Manager to the PABX. Disconnect Disconnects HiPath 1100 Manager from the PABX. New Opens a popup window for configuring a new HiPath 1100 Man- Ctrl+N ager file. Open Opens an existing HiPath 1100 Manager *.bup file. Close Closes an active HiPath 1100 Manager file. Ctrl+O Profile Manager Configures the parameters of a project.
2_BOF.fm User Interface Menu Bar For Internal Use Only Database converter Allows you to convert the database from HiPath 1100 version V6.0 to a later version. When you select this option, a Dialog box will appear for you to select the required version of the database. Save PABX infor- Save general PABX information. mation. Print This prints the PABX database. When this option is selected, a Ctrl+P Word document is opened displaying all PABX settings.
2_BOF.fm User Interface Menu Bar For Internal Use Only "View" Menu Slot Description Toolbar Shows/hides the toolbar. Status Bar Shows/hides status bar. Folder List Shows/hides folder list. Shortcut Bar Shows/hides the status bar. Numbering Plan Validation Shows the numbering plan validation. Tools Menu Item Description Configuration This starts the Microsoft Wizard and displays the extensions not connected to the system.
2_BOF.fm User Interface Menu Bar For Internal Use Only "Help" Menu Item Description Shortcut Help Topics This opens the program’s Help feature. F1 About Manager ... This displays information about the HiPath 1100 Manager application. 2.1.1 Profile Manager The Profile Manager allows the user to create, open, edit or exclude profiles for the connection or opening of a database. Profiles are structures that help the user to organize different scenarios such as different clients or connections.
2_BOF.fm User Interface Toolbar For Internal Use Only “Properties” button The Properties button provides information on the "Connection type" field and allows changes to be made to it. “Connection status” field The Connection status field selects the connection mode for the Manager: Offline or Online. If you choose online, you may not configure the database file. “Database archive” field The Database archive field inserts the route for the current database.
2_BOF.fm For Internal Use Only ● Update PABX or Apply (Edit Menu) ● Undo (Edit Menu) ● Copy (Edit Menu) ● Paste (Edit Menu) ● Redo (Edit Menu) ● Restart (Edit Menu) ● Numbering Plan Validation ("View" Menu) ● HiPath 1100 Configuration Wizard (from Tools Menu) ● Help Topics ("Help" Menu) User Interface Shortcut Bar The manner in which toolbars are displayed can be changed. To do this right-click on Toolbar or Menu bar, and select a viewing mode. 2.
2_BOF.fm User Interface Folder List For Internal Use Only ● Entry Voice Mail - EVM (Voice Mail) ● Class of Service (COS) (for assigning Class of Service) ● Groups (for creating a group) ● ISDN (for configuring a S0 interface, external ISDN or internal S0 bus) ● External Lines (for configuring an external line) ● LCR (for creating a schedule for LCR, i.e.
2_BOF.fm For Internal Use Only 2.5 User Interface Status Bar Status Bar The following connection status are displayed in the Status Bar: Progress Bar (appearing on the left side, it indicates the selected command/feature progress). ● Online/Offline (this indicates if a system is online or offline) ● Mode: Normal/Server (Normal - PABX is connected to the application Server means that there is a remote system connected to the application.
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For Internal Use Only 3 3_Basic.fm Basic Configuration Line Attendants Basic Configuration The following functions are configured in the Basic folder: ● Line Attendants ● MSN ● System Speed Dialing ● Extensions ● Call Charges ● Call Timeout 3.1 Line Attendants Extensions for answering incoming calls can be configured In the Line Attendant sub-folder.
3_Basic.fm Basic Configuration Line Attendants For Internal Use Only "Access Code" Column Use the Access Code column to change the access code (up to 5 digits) for an external line. "Waiting Timeout" Column Use the Waiting Timeout column to select a period of time (in seconds) for an incoming call to keep ringing at the First Attendant of an external line. If the call is not answered within the specified amount of time, it will be directed to the Second Attendant.
3_Basic.fm For Internal Use Only Basic Configuration Line Attendants Message When an external call is answered, a greeting message is played and the call is transferred to an attendant. The following is an example of a recorded message: "You have reached Siemens. Your call is being transferred." Auto-Fax When this mode is enabled, the system can detect a fax signal during the first ten seconds of a conversation then transfer the call to a specified extension such as a Fax/DID.
3_Basic.fm Basic Configuration Line Attendants For Internal Use Only "First Attendant" Column The First Attendant column contains the same information as the First Attendant field. It also displays Extensions, Virtual Ports and Groups available for answering incoming calls. "Second Attendant" Column The Second Attendant column contains the same information in the Second Attendant field.
3_Basic.fm For Internal Use Only Basic Configuration Line Attendants Enter: Extensions, Virtual Ports and Groups to be assigned as First Attendants; Extensions and Virtual Ports to be assigned as Second Attendants for external lines in the "Selected" field. To make this selection place the cursor in the "Available" field, select the Extension, a Virtual Port or a Group, and use the ">" button to move to the "Selected" field. Use the"< " and "<< " buttons to reset selected items in the "Available" field.
3_Basic.fm Basic Configuration MSN 3.2 For Internal Use Only MSN The HiPath 1100 can be equipped with an optional module for basic access (S0 ), E1 CAS access or S2 access. This allows leasing digital lines from a local telephone company or turning a conventional telephone line into a digital one for faster and more efficient communications (consult your local carrier).
3_Basic.fm For Internal Use Only 3.2.1 Basic Configuration MSN Configuration tab Use this tab to register MSNs assigned to a digital line and configured according to the parameters shown in the following columns. Note: The slots that are available, as well as the MSN already configured, are displayed in this tab. The MSN reserved for DISA access is not displayed in this table.
3_Basic.fm Basic Configuration MSN For Internal Use Only FAX In this operating mode the module detects only fax signals. A greeting message is played for all incoming external calls. If the caller wants to send a fax, the transmission can be started at the end of the message. If no fax signal is detected within 10 seconds of the greeting message a second message is played and the call is transferred to an Attendant.
3_Basic.fm For Internal Use Only Basic Configuration MSN "MSN Wizard" Button Select this icon to open a Pop-up Window using the Setup Wizard to assign MSN numbers. This speeds up the MSN sequence entry process in the HiPath 1100 Manager. "Browse" Button When using digital lines with Call Forwarding capability on a public network (depending on the carrier) the Browse button allows you to query available MSNs and record them automatically on the directory.
3_Basic.fm Basic Configuration MSN > For Internal Use Only A Voice mail group may only be selected as a second attendant if only one extension is selected as first DID and the group is configured as EVM (see System Settings -> "General" Tab, Voice mail field). If the EVM group is changed and the old group is configured as the second attendant, that group should be removed manually from the second attendant list and the new group inserted in the list.
3_Basic.fm For Internal Use Only Basic Configuration MSN Enter: MSNs to be assigned to Extensions and Groups as First Attendants and Extensions to be assigned as Second Attendants for external lines in the "Selected" field. To make this selection place the cursor in the "Available" field, select the Extension or Group, and use the ">" button to move to the "Selected" field. Use the"< " and "<< " buttons to reset selected items in the "Available" field.
3_Basic.fm Basic Configuration System Speed Dialing 3.3 For Internal Use Only System Speed Dialing In the subfolder System Speed Dialing you can add or change information related to the System Speed Dialing. Configure the settings in these three columns: Note: A maximum of 250 speed dial entries, including name and number, can be entered. Individual Speed Dialing using abbreviated numbers for each extension cannot be configured using the HiPath 1100 Manager.
3_Basic.fm For Internal Use Only Basic Configuration Extensions "Find" Button The Find buttons starts a search. 3.4 Extensions The Extensions subfolder contains names assigned to extensions. Note: Up to 20 characters can be used per extension. Enter: A Name for each extension by editing the fields in the Name column. "Extension" Column The Extension column displays the numbers available for the extensions.
3_Basic.fm Basic Configuration Call Charges 3.5 For Internal Use Only Call Charges > On HiPath 1100 systems the Billing facility (Call Cost Limit by Extension) is only available for digital trunks (ISDN and CAS). Please consult your local carrier to know if this service is provided. In the Call Charge subfolder you can configure some features to estimate/limit external line costs for each extension for a set period of time.
3_Basic.fm For Internal Use Only 3.6 Basic Configuration Call Timeout Call Timeout Use the Call timeout subfolder to set the timeout for making external calls for each extension. In other words, when the total time of the external calls made reaches the time limit set for calls underway, these calls will be interrupted and no further calls may be made until more time "credit" is awarded.
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For Internal Use Only 4 4_Advanced.
4_Advanced.fm Advanced Configuration Extensions 4.1 For Internal Use Only Extensions The Extensions subfolder contains the following four tabs: ● "General" Tab ● "Interface CD" Tab ● "Key Assignment" Tab ● "Flexible Number" Tab ● "ISDN Telephones" Tab ● "Call forward - no answer" tab 4.1.1 "General" Tab Note: All connected analog terminals as well as the existing system telephones are shown in this tab.
4_Advanced.fm For Internal Use Only ● Advanced Configuration Extensions Tone (Multifrequency tone dialing) Note: By default, the dialing mode for modern telephones is DTMF (Dual-Tone Multifrequency). For most telephones, however, it is possible to change the dialing mode to Pulse . Older telephones with a dial operate in Pulse mode. In Automatic mode (default) the HiPath 1100 system automatically detects the dialing mode based on the first pulse dialed.
4_Advanced.fm Advanced Configuration Extensions > For Internal Use Only Consult External door extension manual to check settings. "CLIP/COLP" Field When the CLIP/COLP field is selected, the extension called can receive caller ID information (number and/or name). If a configured extension has a telephone with a display, capable of detecting the signal (DTMF or FSK) from a local carrier, Caller ID information (or information from forwarded caller) appears on the display.
4_Advanced.fm For Internal Use Only ● ● Advanced Configuration Extensions Factor 1 means call charges are assessed based on regular rates Factor 2 means call charges are assessed based on higher rates (for example, for pay phones). "Override" checkbox When the Override checkbox is selected, the extension can be configured for overriding a call or making an urgent call to another extension, allowing the user to talk with the parties having a conversation.
4_Advanced.fm Advanced Configuration Extensions For Internal Use Only "Warmline" Field Use the Warmline field to specify a time delay (0-9 seconds) between the moment the handset is lifted or the speakerphone key is pressed until the moment the call is connected. In this case the number stored in the System Speed Dialing is not immediately dialed. As specified in the Warmline field, there is a delay. This extension then can be used as a normal telephone.
4_Advanced.fm For Internal Use Only Advanced Configuration Extensions (For example: An analog extension receives an external call over an external line that belongs to Group 890 - number 24987049. When this checkbox is selected, the display show only 24987049. When this checkbox is clear, the display shows 89024987049, that is, the number for the group of external lines followed by the external number. 7 To enable this feature, analog extensions must be configured for CLIP.
4_Advanced.fm Advanced Configuration Extensions For Internal Use Only "Blocked Extensions COS" Field The Blocked Extension COS field is used for specifying one of eight Classes of Service (COS) for a blocked extension. When set, even an extension with an electronic lock activated can be changed to any class of service. ● ● ● ● ● ● ● ● No Permission - external calls can only be made using the System Speed Dialing phonebook.
4_Advanced.fm Advanced Configuration Extensions For Internal Use Only 7 7 Conditional Call Forwarding Limited by Extension can be configured using a CTI interface. ● ● ● The system’s maximum number for Call Forwarding is 50. Conditional Call Forwarding has priority over an unconditional Call Forwarding. Conditional Call Forwarding is not available for S0 extensions. Functions: The extension has permission for Conditional Call Forwarding and the system is connected to a PC running a TAPI application.
4_Advanced.fm Advanced Configuration Extensions 4.1.2 For Internal Use Only "Interface CD" Tab Note: All system CD slots available for connecting System Telephones are shown in this manual. The Columns display the current extension settings for each item available. You can import/export the settings to other items using the Copy and Paste functions.
4_Advanced.fm For Internal Use Only Advanced Configuration Extensions If your HiPath 1100 has Key Expansion Modules installed, you can program the function keys using the Expansion field. "Extension" Field In the Extension field select an extension to be configured. "Module" Field In the field Module, select the module to be configured. The Modules of this field are defined on the button Change Options.
4_Advanced.fm Advanced Configuration Extensions For Internal Use Only "Telephone TA" Checkbox The Telephone TA checkbox provides a connection to another optiPoint 500 telephone. 7 The HiPath 1120 requires an additional power supply when using more than four optiPoint 500 (Master or Slave) telephones. (See Chapter 3 (List of Modules) in the Service Manual - A31003-K1160-S100-*-**20.) 3 "BLF" checkbox The BLF checkbox enables connections from an optiPoint BLF console.
4_Advanced.fm For Internal Use Only 4.1.4 Advanced Configuration Extensions "Flexible Number" Tab In the Flexible Number tab you can change the default settings for internal numbers. Note: You can enter up to five digits. This tab displays all of the extensions that are connected. The Columns show the name/number assigned to each extension. You can import/export the settings to other items using the Copy and Paste functions.
4_Advanced.fm Advanced Configuration PABX Trace 4.1.6 For Internal Use Only "Call forward - no answer" tab The Call forward - No answer tab is used to set a new destination for the call if it cannot be answered. "Extension" Field In the Extension field you can select an extension to configure (this can also be done by selecting a sequence of extensions). "Call Forward Configuration" field "Destination" field The Destination field allows you to configure the destination of the forwarded call.
4_Advanced.fm For Internal Use Only Advanced Configuration PABX Trace Possible profiles are: ● Custom (this option will indicate that a profile created with the XTracer is stored in the PABX) ● Analog extensions ● Analog trunks ● optiPoint extensions ● KS extensions ● ISDN Phone ● ISDN trunk ● Voice mail ● CLIP/FDW ● Internal connections ● Sensor/Relay ● ISDN/CAS Layer 3 ● ISDN Layers 1 and 2 ● optiPoint Layers 1 and 2.
4_Advanced.fm Advanced Configuration Service For Internal Use Only "Start" button The Start button sends a message for the PABX to start the trace. If the settings are changed, this will be inserted before starting the trace. "Stop" button The Stop button sends a message for the PABX to stop the trace. "Download" button The Download button manages the *.dtr file that must be sent to technical support. The download should be made after the trace is finished. > 4.
4_Advanced.fm For Internal Use Only ● Call Forward Trunk No Answer ● Call Forward Trunk on busy ● Night service ● Extended trace. Advanced Configuration Service "Status" field The Status field displays the status of the service (enabled or disabled). "Destination" field The Destination field shows the destination of forwarded calls. 4.3.2 "Extensions" tab The Extensions tab allows you to see the status of the services according to each extension (enabled or not enabled).
4_Advanced.fm Advanced Configuration Service For Internal Use Only "Status" field The Status field displays the status of the service of each extension (enabled or disabled). "Destination" field The Destination field shows the destination of forwarded calls. 4.3.3 "MSN" tab The MSN tab allows you to see the status of the services for each MSN (enabled or not enabled). "Service" field The Service field displays the list of services of each MSN that can be viewed.
4_Advanced.fm For Internal Use Only Advanced Configuration Entry Voice Mail - EVM "Destination" field The Destination field shows the destination of forwarded calls. 4.4 Entry Voice Mail - EVM EVM (Entry Voice Mail) is a Voice Mail solution for HiPath 1100 systems. Features are controlled by pressing keys on a system telephone or any type of equipment with MF dialing capability.
4_Advanced.fm Advanced Configuration Entry Voice Mail - EVM > For Internal Use Only When a call to an extension is forwarded to an EVM mailbox (call forwarding No answer or Busy) a message is played, explaining why the call is being forwarded. These messages are played before the greeting message and cannot be overwritten. Messages: ● ● Call Forwarding - Busy after Call Forwarding No Answer: "The line you are calling is busy". Call Forwarding - No Answer: "The user you are calling is not answering.
4_Advanced.fm For Internal Use Only Advanced Configuration Entry Voice Mail - EVM Default setting: 2 minutes Filed "Backup Copy" Use the Backup Copy button in the Backup Copy field for storing the mailbox contents containing personal greetings and messages. The Reset button can be used to retrieve mailbox contents that were stored in the selected file. "Maximum Length of Number" Input Field Use the Maximum Length of Number field to specify the length of the destination number, for Auto-Answering purposes.
4_Advanced.fm Advanced Configuration Entry Voice Mail - EVM > For Internal Use Only If you select a language that is not available for the EVM interface, the setting will default to English. If English is not available, the setting will default to the first available language. "EVM Options" Field You can do the following in the EVM Options field: ● Use the Firmware Update button to load new firmware. ● Use the Update Language File button to add or delete a language.
4_Advanced.fm For Internal Use Only ● Advanced Configuration Entry Voice Mail - EVM For the "Day/Night Service" option a mailbox will use: ● Greeting 1 - Day ● Greeting 2 - Night "Greeting" Column The Greeting column specifies the type of greeting for a mailbox according to the setting in the Greeting Configuration column, that is, if "Manual" or "Day/Night" is selected. "Recording" Column The Recording column allows you to record a greeting or a message to be played by the EVM.
4_Advanced.fm Advanced Configuration Entry Voice Mail - EVM For Internal Use Only Enter: Mailbox settings for Call Forwarding Mailbox Call Forwarding mailboxes can be selected using the Mailbox column, Mailbox field or the Next Mailbox button. "Message Port" Field Use the Greeting Message Port column to specify which port is available for the greeting selected Greeting Message column, and that is going to be used by a mailbox.
4_Advanced.fm For Internal Use Only 4.4.4 Advanced Configuration Entry Voice Mail - EVM "EVM Access" Tab Use the EVM Access tab to configure the access to the mailbox. Note: The Columns show the current configuration for the available mailboxes. You can import/export the settings to other items using the Copy and Paste functions. Enter: The information requested for configuring the mailboxes. "EVM Access" Field The EVM Access field shows available EVM accesses.
4_Advanced.fm Advanced Configuration SNMP For Internal Use Only "Flexible number" field Use the Flexible number field to change the numbers of the predefined virtual ports. Note: You can enter up to five digits. 7 4.5 Virtual ports: ● From 0 to 3 - Virtual Fax/DID ports ● From 4 to 7 - Virtual EVM ports SNMP The SNMP - Simple Network Management Protocol - is a TCP/IP protocol that provides a userfriendly platform for managing software for systems connected to the TCP/IP network.
4_Advanced.fm For Internal Use Only Advanced Configuration SNMP There is an integrated mechanism to manage SNMP traps if a class B error occurs. The SNMP management agent assesses the error messages, and if they have a corresponding definition, certain traps are put into place and sent to a configurable IP address as groups of data. A maximum of five applications are available that support SNMP version 1.0, such as the HP Open View.
4_Advanced.fm Advanced Configuration SNMP For Internal Use Only "System name" field In the System name field, insert the name of the PABX. The domain name is commonly used on the SNMP. "Location" field The Location field should contain a description of the location of the PABX. "Service" field "Enable SNMP" checkbox The Enable SNMP checkbox enables and disables the SNMP service. 4.5.
4_Advanced.fm For Internal Use Only Advanced Configuration SNMP "Transport Label" field In the Transport Label field, insert the IP address of the Manager’s machine or a wildcard (everybody). ● Everybody; ● Specific IP address. If the option selected is a specific IP address, a field will be enabled so that the IP address can be inserted. "Access" field The Access field defines the type of control that can be exercised over the MIBs. These can be as follows: ● ● ● 4.5.
4_Advanced.fm Advanced Configuration Account code For Internal Use Only "IP address" field Use the IP address field to insert the address of the IP of the trap destination. Wildcards are not permitted for trap. "Target Owner" column Use the Target Owner column to store a text with the description of the receiver of the" trap". "Target Status Active" column Use the Target Status Active column to activate or deactivate the destination of the trap setting temporarily. 4.
4_Advanced.fm For Internal Use Only Advanced Configuration Class of Service (COS) "Optional" checkbox With the Optional checkbox selected, you must insert the account code at the start of the call to be able to complete it. "Validate account code entry" checkbox With the Validate account code entry checkbox selected, only previously configured account codes can be used. If an invalid account code is typed in, a negative tone will sound or a message will be displayed.
4_Advanced.fm Advanced Configuration Class of Service (COS) For Internal Use Only Even though restrictions are set by the lists, the numbers entered in the Speed Dialing directory can be accessed by dialing the abbreviated number. ● Total Permission You can make all external calls. Note: The Columns show the current extension configuration status for each item available in the fields immediately below. You can import/export the settings to other items using the Copy and Paste functions.
4_Advanced.fm Advanced Configuration Class of Service (COS) For Internal Use Only 4.7.2 "Night Service Category" Tab The Night Service Category tab has the same functions as the "Day Service Category" Tab, but it handles the night period as specified in the Calendar folder. "Extension" Field In the Extension field select an extension to be assigned a Class of Service for external lines. "Line Group" Field In the Line Group field select the group of external lines to be assigned a Class of Service.
4_Advanced.fm Advanced Configuration Class of Service (COS) For Internal Use Only "List 3" Field In the List 3 field enter a number prefix or an entire telephone number that can be accessed by the extension. You can enter up to 25 numbers. 4.7.4 "Denied Lists" Tab The Denied Lists tab works the same way as the Permission Lists tab. Except in these lists you specify the number that cannot be dialed by the extension. Note: Each of the three lists has a field for entering data.
4_Advanced.fm For Internal Use Only 4.8 Advanced Configuration Groups Groups In the Groups subfolder you can configure different types of groups in each of the following tabs: ● "Pickup Groups" Tab ● "Call Groups" Tab ● "Hunt Group" Tab ● "External MWI Group" Tab ● "UCD Groups" Field ● "Associated Groups" Tab ● "Music On Hold Groups" Tab 4.8.1 "Pickup Groups" Tab In this tab you can configure Pickup Groups.
4_Advanced.fm Advanced Configuration Groups For Internal Use Only "Enable Alert Ring Signal" Checkbox When the Enable Alert Ring Signal checkbox is selected, you can specify a timeout for the alert ring (0-59 seconds). When a call is not answered within the specified time, a short ring will be sent to the Pickup Group. 4.8.2 "Call Groups" Tab In this tab you can configure Call Groups. In a Call Group an extension can answer calls that ring at other extensions in the same Group.
4_Advanced.fm For Internal Use Only 4.8.3 Advanced Configuration Groups "Hunt Group" Tab In this tab you can configure Hunt Groups for creating extension groups assigned to answer calls to a specified number. This specified number identifies the group. When an extension does not answer an internal or external call within a specified period of time, the call rings consecutively at the other available and busy extensions in the group. When not available, a user may sign-off from a Hunt Group.
4_Advanced.fm Advanced Configuration Groups For Internal Use Only "Group Extensions" column The Group Extensions column displays the extensions assigned to a specific Group. "Hunt Mode" Field On the Hunt Mode field you can specify how each group will conduct a search for an available extension: linear search or round-robin search. ● A linear search always starts from the first extension in the group. ● A round-robin search starts after the last extension selected. 4.8.
4_Advanced.fm For Internal Use Only Advanced Configuration Groups Note: Users can add or delete their own extensions in the UCD group (see User Manual: UCD Group Login and Logout). You can also view the UCD group call statistics using the Call Center Interaction Center Smart software. Extensions can be grouped in a maximum of 10 UCD Groups (790 to 799). The Columns show the current extension configuration status for each item available in the fields immediately below.
4_Advanced.fm Advanced Configuration Groups For Internal Use Only "Overflow Timeout" Field In the Overflow Timeout field you can specify a different period of time for starting a recorded message for each UCD group. The default setting is for playing a message immediately or as soon as a call is placed in a queue. "Previous Message for Calls On Hold" Checkbox When Previous Message for Calls on Hold box is selected, a message is played to an incoming call before the call rings at a UCD group.
4_Advanced.fm For Internal Use Only Advanced Configuration Groups Note: Calls are distributed among group members according to priority and waiting time on the queue. "Time for Agent’s Notes" Field In the Time for Agent’s Notes field you can specify a period of time after each call for the Agent to stay away from the Group in order to take notes undisturbed.
4_Advanced.fm Advanced Configuration Groups For Internal Use Only Enter: The Extensions that will make up the Associated Group in the "Selected" field. To make this selection place the cursor in the "Available" field, select the Extension then use the ">" button to move to the "Selected" field. Use the "<" and "<<" buttons to reset selected items in the "Available" field. You can also make the selection by double-clicking the selected item with the left mouse button.
4_Advanced.fm For Internal Use Only Advanced Configuration Groups "Type" Column The "Type" column specifies the source for the Music On Hold. "Source" Column The Source column specifies the extension connected to the music source. "Group Extensions" Column The Group Extensions column shows the extensions assigned to a specific MOH Group.
4_Advanced.fm Advanced Configuration ISDN 4.9 For Internal Use Only ISDN Each ISDN access provides two communications channels (64 kbps each) as well as a capability for sharing applications such as video conferencing or Internet access. Depending on your, some facilities may be provided, including Caller ID, Caller ID Blocking, Direct Dialing to Extensions.
4_Advanced.fm For Internal Use Only Advanced Configuration ISDN If you want to use Automatic MSN Internal Distribution, you must configure S0 interface for operating in S0 Bus mode. "Remote Operation Mode" Field The Remote Operation Mode field specifies the type of connection between digital lines and the local carrier lines. ● Point-to-Multipoint (PMP) ● Point-to-Point (PP) ● S0 Internal Bus for ISDN telephone connections Note: A TME1 Module can only use a PP connection.
4_Advanced.fm Advanced Configuration ISDN For Internal Use Only "Mode" Column The Mode column shows the type of connection between digital lines. ● Extension ● External Line; ● Extension and External Line 4.9.3 "Advanced Configuration" Tab In the Advanced Settings tab Support personnel can enter data related to digital lines based on information provided by the local carrier. "Layer 1" Field The Layer 1 field allows you to change some of the default ISDN settings for specified countries.
4_Advanced.fm For Internal Use Only Advanced Configuration ISDN In the default configuration, this option is enabled for the following countries: Australia, Greece and the Netherlands. 7 This feature only works in ISDN lines in PP or PMP mode and only with T-Reference Point. "Call Operation" Field The Call Operation field must specify whether the call is Symmetric or Asymmetric based on your local carrier information.
4_Advanced.fm Advanced Configuration External Lines 4.10 For Internal Use Only External Lines In the External lines subfolder you can configure the characteristics of all of the system’s external lines. There are three tabs: ● "General" tab ● "Line Group" Tab ● "Flexible Number" Tab 4.10.1 "General" tab Note: All the Ports of the installed boards are indicated in this guide. The Columns show the current extension configuration status for each item available in the fields immediately below.
4_Advanced.fm Advanced Configuration External Lines For Internal Use Only ● Disabled ● DTMF 1 ● DTMF 2 ● FSK Note: The service specified in this setting must be made available by a local carrier. When you configure settings for a specific country, the appropriate protocol is automatically selected.
4_Advanced.fm Advanced Configuration External Lines For Internal Use Only After successful activation of a feature, the call is immediately terminated. In the case of a call, it is terminated right after a caller hangs up. When there is a DISA call in progress, a second call to a DISA external line or one with a DISA answering mode is treated as a regular call. If a call is received over an external line configured as a Fax/DID and DISA, the call is answered by the DISA facility.
4_Advanced.fm For Internal Use Only Advanced Configuration External Lines 1. This setting has the system wait for a dial tone detection on the public exchange before freeing it up for sending the selected number. If there is no dial tone on the line (for example, line not installed) the system automatically blocks this line. With MF telephones, the number dialed will be sent to the external line approximately 4 to 5 seconds after the last digit was dialed (1A dialing). 2.
4_Advanced.fm Advanced Configuration External Lines 4.10.2 For Internal Use Only "Line Group" Tab Programming allows access to an external line or group of external lines through a code other than "0." For example, 890 to 899 Note: This tab displays all connected external lines. The Columns show the current extension configuration status for each item available in the fields immediately below. You can import/export the settings to other items using the Copy and Paste functions.
4_Advanced.fm For Internal Use Only ● Advanced Configuration External Lines All, when all configured external lines are unavailable for the group, an external line from any group configured for the same Connection Type (Direct/Sub-PABX) will be used. "Fallback Time" column The Fallback Time column allows you to activate/deactivate the time so that the call can be made using the default carrier if the carrier configured in rule LCR is not available (see "Fallback Time" field).
4_Advanced.fm Advanced Configuration LCR 4.11 For Internal Use Only LCR LCR (Least Cost Routing) is designed to lower telephone communications costs. When LCR is enabled, all outgoing calls are routed to provide the least expensive connection costs. A table listing all times of the day, days of the week and telephone service providers is created so that calls can be made when rates are at their lowest.
4_Advanced.fm For Internal Use Only Advanced Configuration LCR "Delete tab" button The Delete tab button deletes the current tab. When that button is selected, a warning message will appear informing the user that if the tab is removed, all the destinations and rules will also be deleted. "Time Interval Configuration" field Use the Time Interval Configuration field to select a time interval according to the desired carrier.
4_Advanced.fm Advanced Configuration LCR For Internal Use Only The interval can be deleted manually by selecting the button with the mouse and clicking over the desired interval with , which will appear in the strip when you press the button, or using the Define time interval field. "Add time interval" button Use the Add time interval button to add a time interval for the time interval defined in the Define time interval field and the carrier selected in the Carrier column.
4_Advanced.fm For Internal Use Only Advanced Configuration LCR "Carrier" column The Carrier column is used to insert the cheap carriers and their area codes in the Number column. This table is the same for all Tab fields. All fields can be edited. The maximum number of carriers is 15. "Number" column The Number column is used to insert up to 16 digits. Also in this field, if an external analog line is used, you can insert a pause between the digits using the character "P".
4_Advanced.fm Advanced Configuration LCR For Internal Use Only External lines settings can be included in the LCR archive. If the line is being used for Internet access or the SIP/GSM trunk is being used in parallel, the user can configure the trunks manually after importing the file. 7 If the user attempts to open a file that is not .xml, a message box will appear informing that the format of the file is invalid. The rules can be imported by the Manager in offline mode.
4_Advanced.fm For Internal Use Only 4.12 Advanced Configuration ACS ACS In the ACS subfolder you can configure a plan for an alternative carrier selection. 7 ACS does not affect Emergency Numbers if the user dials directly. Setting "Conversion Rules" You must specify the rule name (Rule Name column) and the group of external lines (destination/route) (column: Destination). "Selected Number" Column In the Selected Number column enter the number to be converted.
4_Advanced.fm Advanced Configuration ACS 7 For Internal Use Only Avoid using ambiguous rules such as "04X" and 041. However, if you use such a rule, it will have a lower priority. If you want to insert an inter-digit pause, enter a "P" character in the Selected Number column, the Alternate Number column or the Alternate Overflow Number column. Each "P" character inserts a 2-second pause in the connection. You can insert long pauses by using more than one character (e.g.
4_Advanced.fm For Internal Use Only Advanced Configuration ACS The time interval display comprises three lines for: Weekdays, Saturday and Sunday/Holidays. Above these lines is a time scale in hours (intervals can be set with a resolution of 15 minutes). To delete a time interval, click the Delete Time Interval button and select the desired time interval with .
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4_Advanced.fm For Internal Use Only Advanced Configuration System Settings "Company Name" Input Field In the Company Name field enter your company name (up to 10 characters). "DISA MSN" Field In the DISA MSN field specify whether the DISA feature should be used for the HiPath 1100 system. If the feature is to be used, specify the appropriate MSN to execute it.
4_Advanced.fm Advanced Configuration System Settings For Internal Use Only "Pilot MSN" Field In the Pilot MSN field enter the MSN that is externally dialed when there is a message without MSN ID. The call will follow the Pilot MSN configured. "Conditional call forwarding limit per extension" field In the Conditional call forwarding limit per extension field enter the number of digits that can be programmed for extensions with permission (default is 5).
4_Advanced.fm Advanced Configuration System Settings For Internal Use Only ● Digital lines are seized as first option. ● Analog line are seized as first option. "Temporary MSN" Field In the Temporary MSN field the user can select a temporary MSN from the list (Basic/MSN Settings) for making an external call or use the Key Assignment feature (see "Key Assignment" Tab) to assign a key to an MSN for monitoring incoming and outgoing calls.
4_Advanced.fm Advanced Configuration System Settings For Internal Use Only "Automatic Keypad" Checkbox Only for countries with keypad dialing. When the Automatic Keypad checkbox is selected, the systemHiPath 1100 allows activating the ISDN function on the telephone without requiring an external access code (see the user’s manual for the telephone being used). In some countries you can call up the carrier’s ISDN functions by dialing a code.
4_Advanced.fm For Internal Use Only Advanced Configuration System Settings "Call Forwarding Signal (Hunt Groups)" Checkbox When the Call Forwarding Signal (Hunt Groups) checkbox is selected, the extension (belonging to the Hunt Group) configured for Call Forwarding can be forwarded. When a call is routed to a Hunt Group, it rings at every extension in the manner configured (linear or round-robin).
4_Advanced.fm Advanced Configuration System Settings > For Internal Use Only If the Name and number option is selected, the Display called number (MSN) field will not be enabled.
4_Advanced.fm For Internal Use Only > Advanced Configuration System Settings If the EVM group is changed and the old group is configured as the second attendant, that group should be removed manually from the second attendant list and the new group inserted in the list. "External-to-External Connections" Input Field The External-to-External input field allows you to specify a timeout between two external calls when no other extension is involved in the call.
4_Advanced.fm Advanced Configuration System Settings > 4.13.2 For Internal Use Only The sequence of the DTMF codes sent to all the devices installed is the same for all and should be configured according to the manual provided by the entrance telephone manufacturer. Once you have set the DTMF codes and the type of extension in the Advanced configuration/Extensions/"General" tab/ "Type" field the devices connected to the respective slots will work normally as entrance telephone devices.
4_Advanced.fm For Internal Use Only 4.13.3 Advanced Configuration System Settings "Music On Hold" Tab In the Music On Hold tab you can configure music to be played for calls placed on hold by the PABX. Note: Enter extensions for two MOH groups or do not make any assignments. The Fields display the current status of the system settings for each available item. You can import/export the settings to other items using the Copy and Paste functions.
4_Advanced.fm Advanced Configuration System Settings For Internal Use Only "Overflow Extension" Field Use the Overflow Extension field to specify the destination of calls when the extension called is unavailable. Select an extension for each of the following options: ● Incorrect Number, ● Busy and ● No Answer. Call Forwarding for Wrong Number, Busy and/or No Answer can be disabled by selecting OFF in the appropriate lists. 4.13.
4_Advanced.fm For Internal Use Only 4.13.6 Advanced Configuration System Settings "Call Charges" Tab To show call charges in currency units you must specify a Call Charge Factor. Pulses are multiplied by this factor. A Call Charge Unit consists of a pulse sent over a line by a public exchange to provide and display call charge information according to the type of call (area code, international, etc.) and other criteria determined by the carrier.
4_Advanced.fm Advanced Configuration System Settings ● For Internal Use Only International Prefix consisting of a prefix for other countries (for example, 00 for Germany) "Country Setting" Field In the Country Setting field you specify the parameters for the countries in the HiPath 1100 system: ● Country Once a Country is specified, you can configure country-specific parameters (for example, tones, time, currency unit, etc.
4_Advanced.fm For Internal Use Only ● Advanced Configuration System Settings Prefix + Destination Code + Carrier Code. "System Number" Field Use the System Number field to specify a system identification number for the carrier. In order to have the System Number automatically entered you must press the Browse button in the Basic -> MSN -> Settings folder and also configure the remote operation mode as (Point-to-Point).
4_Advanced.fm Advanced Configuration System Settings For Internal Use Only "Feature Name" Column The Feature Name column displays the names of the features available to the extensions. "Default Code" Column The Default Code column displays the standard access codes of the features available to the extensions. "Current Code" Column The Current Code column displays the current feature access codes. To change a Service Codes, edit the appropriate field in this column.
4_Advanced.fm Advanced Configuration System Settings For Internal Use Only 4.13.10 "Emergency Numbers" Tab In the Emergency Numbers tab you can enter up to five emergency telephone numbers. The default setting displays two emergency telephone numbers (for Brazil, for example, 190 for Police and 193 for Fire Department). > If one of these numbers is dialed and all external lines are busy, the first external call will be interrupted so it can be used for the emergency call.
4_Advanced.fm Advanced Configuration System Settings 4.13.11 For Internal Use Only "Software Update" Tab In this tab you can configure data for performing Automatic Software Updates through an External Server. Note: If an External Server number (Service MSN) was entered in the External Number field External Number input field (e.g.
4_Advanced.fm For Internal Use Only 4.13.12 Advanced Configuration System Settings "Remote Administration" Tab In this tab enter the external numbers and passwords required for connecting to an External Server (e.g., a Service Center) and enabling Remote Administration. Note: Remote Administration can be carried out remotely over digital lines or analog lines connected to a modem. Enter: The required settings in the appropriate fields.
4_Advanced.fm Advanced Configuration System Settings > ● For Internal Use Only When Remote Administration is carried out via an analog modem and the external line is not enabled for CLIP, the user must select this box. If the external line is enabled for CLIP, the user can choose whether to select this box or not. In both cases, one or more passwords must be configured. Any of the configured passwords will be accepted.
4_Advanced.fm For Internal Use Only 4.13.13 Advanced Configuration System Settings "Modem" Tab Use this tab to enter the settings for the modem to be used. Information about the modem can be found in the modem’s manual. If you use the Trendnet v.92 56K - TFM-560X or D-Link v.
4_Advanced.fm Advanced Configuration System Settings For Internal Use Only "System Password" Field In the System Password field select the Password button to view the Change Password dialog box where you can change the password. "Night Service Activation Password" Field In the Night Service Activation Password field select the Password button to view the Change Password dialog box, where you can make changes to the Night Service password.
4_Advanced.fm For Internal Use Only 7 Advanced Configuration System Settings In the event of a power outage during ticketing, all tickets that were being sent when the power outage occurred are resent when a connection is once again established. Example: If 300 tickets are stored in the memory then 1. The user establishes a new connection, sends 100 tickets and terminates the connection. 2. Once a new connection is established, to send the remainder 200 tickets, a power outage occurs 3.
4_Advanced.fm Advanced Configuration System Settings For Internal Use Only An Account Code is specified by a sequence of up to 10 random digits (0...9). For example, the number of a lawsuit. For System Telephones this feature is selected before or during a call, by using the menu, an Account Code or a programmable key. For Standard Telephones this feature must be selected before making a call. 4.13.16 "Message" Tab This tab allows you assign a message to one of the two B channels on the EVM.
4_Advanced.fm For Internal Use Only 4.13.18 Advanced Configuration System Settings "Virtual port" tab The Virtual port tab allows you to define a flexible number for the virtual EVM ports and the virtual Fax/DID ports. "Virtual port" field The virtual port field shows the available slots of the virtual ports. "Flexible number" field Use the Flexible number field to change the numbers of the predefined virtual ports. Note: You can enter up to five digits.
4_Advanced.fm Advanced Configuration Calendar 4.14 For Internal Use Only Calendar In the Calendar field set the activation and deactivation time as well as the days of the week for Night Service. Note: Each weekday can be assigned up to 4 intervals. Enter: The Calendar field contains a timetable with separate lines for weekdays and holidays. Above these lines there is a time scale in hours (intervals can be set with a resolution of 15 minutes).
4_Advanced.fm For Internal Use Only 4.15 Advanced Configuration Internal entrance telephone Internal entrance telephone You may connect up to twenty internal entrance telephones. Each Entrance Telephone occupies an analog extension slot (a/b) and must be individually activated. An interface between an Entrance Telephones and the PABX, known as TFE Interface, is required. The interface configuration depends on the type of TFE adaptor used (see Service Manual and Programming Manual - Entrance Telephone).
4_Advanced.fm Advanced Configuration Internal entrance telephone For Internal Use Only Enter: In the "Selected" field the Extensions that are assigned to Entrance Telephones. To make this selection place the cursor in the "Available" field, select the Extension then use the ">" button to move to the "Selected" field. Use the "<" and "<<" buttons to reset selected items in the "Available" field. You can also make the selection by double-clicking the selected item with the left mouse button.
4_Advanced.fm For Internal Use Only 4.16 Advanced Configuration Sensor and Relay Sensor and Relay The Music Module sensor and relay are configured in the Sensors and Relays subfolder. The module provides 1 Relay, 1 Sensor and one interface for playing audio data from an external music source(Messages/Music On Hold). "Relay" Field In this field you can specify the activation mode (manual or automatic) for the Relay.
4_Advanced.fm Advanced Configuration Sensor and Relay For Internal Use Only "Sensor" Field In this field you can specify actions associated with different Sensor contact states. Note: The activation logic based on the initial position of the sensor contacts and its resulting actions are programmable. Additional peripheral equipment (such as a Door Opener, Electronic Lock, Alarms and other) can be controlled by means of the contacts.
4_Advanced.fm For Internal Use Only Advanced Configuration Sensor and Relay "Number to be called" Field In the Number to be Called field enter a number to be automatically dialed when the sensor is activated. This number is stored in the System Speed Dialing. When the number stored in the System Speed Dialing is changed, this field is updated. Similarly, when the number in the field is changed, the change is reflected in the System Speed Dialing phonebook.
4_Advanced.fm Advanced Configuration MSN > 4.17 For Internal Use Only If an additional security alarm system has been enabled and activated by a configured relay, it can be disabled from any extension with the Service Code #9414 + Programming Password. MSN Use the MSN (Multi Subscriber Number subfolder to assign MSN numbers on the digital line to extensions or extension groups for answering incoming calls (see also MSN in the "Basic" folder).
4_Advanced.fm For Internal Use Only ● Advanced Configuration MSN EVM Virtual Ports - 744 to 747 Enter: In the "Selected" field the MSNs to be changed or assigned to Extensions and Extension Groups as First Attendants and Second Attendants for external lines. To make this selection place the cursor in the "Available" field, select the Extension or Group, and use the ">" button to move to the "Selected" field. Use the "<" and "<<" buttons to reset selected items in the "Available" field.
4_Advanced.fm Advanced Configuration MSN For Internal Use Only Note: The system supports up to 140 MSNs. Each of these 140 numbers can be assigned to a list of up to 10 extensions, 1 group or 1 mailbox through an EVM Virtual Port. The system allows independent configuration for incoming day and night calls. An MSN can have a maximum of 20 digits.
4_Advanced.fm For Internal Use Only Advanced Configuration MSN "Second Attendant" Column The Second Attendant column contains the same information in the Second Attendant field. It also displays Extensions, Groups and EVM Virtual Ports (mailboxes) available for answering incoming calls when the First Attendant is unavailable or does not answer a call within the timeout specified in the Configuration tab - "Waiting Timeout" Column. 4.17.
4_Advanced.fm Advanced Configuration MSN For Internal Use Only Enter: The Extensions to be assigned to the Group in the "Selected" field. To make this selection place the cursor in the "Available" field, select the Extension then use the ">" button to move to the "Selected" field. Use the "<" and "<<" buttons to reset selected items in the "Available" field. You can also make the selection by double-clicking the selected item with the left mouse button.
4_Advanced.fm For Internal Use Only 4.18 Advanced Configuration Fax/DID Fax/DID The HiPath 1100 can use a Fax/DID facility (direct dialing to the extension) that provides AutoAnswering for External Call, Message Playback and Fax Signal Detection. A caller can dial any extension or enter any digit configured in the Answering Menu and be transferred to another extension or group. The maximum number of calls that can be simultaneously answered is 8.
4_Advanced.fm Advanced Configuration Fax/DID For Internal Use Only In the Fax/DID subfolder are assigned numbers for accessing a Fax/DID Module and all its features. Note: Messages stored in this module can be programmed as a Second Attendant for external calls or as a Forwarding Destination for an Extension (see Call Forwarding in the User’s Manual). Enter: Destination numbers for call forwarding, extensions, extension groups and any other settings in the appropriate fields.
4_Advanced.fm For Internal Use Only Advanced Configuration Fax/DID "Flexible Number" Column In the Flexible Number column select a Port to configure and enter a new number. "Collect Call Barring" Checkbox When the Collect Call Barring checkbox is selected, all collect calls to a Pseudo Port Slot are automatically rejected by the system. > 4.18.2 Call Barring does not work for calls transferred to a Fax/DID .
4_Advanced.fm Advanced Configuration Fax/DID For Internal Use Only "Destination" Column In the Destination column select an extension, Relay option (HiPath 1120 Music Module) or Remote Administration to assign to Call Forwarding Numbers. When an Extension option is assigned to a Call Forwarding Number you can route a call to a selected extension from the list, once the call has been answered by a Fax/DID feature and a digit was selected and entered to specify the Call Forwarding Number for the extension.
4_Advanced.fm For Internal Use Only 4.19 Advanced Configuration Timers Timers In the Timers subfolder you can reset the default times for certain features and signaling according to specific user’s preferences or to a Country. The Timers subfolder contains the following four tabs: ● "General" Tab ● "Extensions" Tab ● "Lines" Tab 4.19.
4_Advanced.fm Advanced Configuration Timers For Internal Use Only "External-to-External Transfer" Field "Disconnect Timeout After Transfer" Field In the Disconnect Timeout After Transfer field you can set a length of time for disconnecting an external call over an analog line after the call is transferred to an external destination by an authorized extension. This timeout can range from 20 to 600 seconds. The default setting is 300 seconds.
4_Advanced.fm For Internal Use Only 4.19.3 Advanced Configuration PABX Information "Lines" Tab In the Lines tab you can configure a Flash Detection Timeout for each external analog line. The duration of the Flash signal that is sent by the system to each external analog line can be configured individually. Flash signal duration depends on the specific setting for each country. For information on the time required for Flash detection on an external line consult your local carrier.
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4_Advanced.fm Advanced Configuration PABX Information 4.20.2 For Internal Use Only "PABX Layout" Tab The PABX Layout tab displays the schematics for the PABX motherboard and the modules connected to the system. This layout is dynamic as to the information and diagrams displayed for the modules connected in each slot. The drawings present an overview of the PABX Main Distribution Frame (MDF) and a visual illustration of the module locations and the system’s extensions and external lines.
4_Advanced.fm For Internal Use Only Advanced Configuration PABX Information "Board" Column In the Board column select the board for each slot position. "Options" Field Use the Options field to configure modules for the system. A checkbox for each module is enabled, according to the system’s capacity.
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4_LED_Status.fm Status Monitor For Internal Use Only 5 Status Monitor The Status Monitor application was designed for displaying PABX connection status information. After installing the application from the CD that comes with the system, follow one of these procedures to start it: Start/Programs/Siemens HiPath 1100/StatusMonitor. After selecting Start/Programs the application icon is displayed in the Task Bar, in the Sys Tray field, indicating that the Status Monitor is active.
4_LED_Status.fm Status Monitor For Internal Use Only Sys Tray Menu View Right-click the icon to display the Status Monitor Menu: Item Description Status Monitor Shows/Hides the Status Indicator window. Connect Connects/Disconnects the Status Monitor. Configuration Opens the configuration window for specifying: Language - choose the language for the interface CommServer Configuration - enter the "Address" and "Port" used. Help Enables the application’s Help feature. About Status Monitor...
For Internal Use Only 6 5_CommServer.fm CommServer CommServer The CommServer application provides the interface for the HiPath 1100. All applications to be connected to the HiPath 1100 must first interact with the CommServer. > If one of the ADSL expansion boards(SLIMC, SADSLIM, LIMC or ADSLIM modules) is installed in HiPath 1100 V7.0, it will not be necessary to use the CommServer installed on your machine, as these modules already have an inbuilt CommServer called and CommServer.
5_CommServer.fm CommServer Sys Tray Menu 6.1 For Internal Use Only Sys Tray Menu Right-click the icon to display the CommServer Menu: Item Description Properties Open the CommServer Properties configuration window. About CommServer ... This displays information about the CommServer application. Exit This closes the application. On the Properties folder you can configure the Sys Tray Menu: ● Properties 6.1.
5_CommServer.fm For Internal Use Only CommServer Sys Tray Menu "Connection Type" Field In the Connection Type option you can select how the HiPath 1100 Manager will access the PABX. ● USB Connection Connection is accomplished by using an USB interface (PC → System). ● optiPoint USB Connection Connection is accomplished via optiPoint (PC → optiPoint → System).
5_CommServer.fm CommServer Sys Tray Menu For Internal Use Only "Start-up" field In the Start-up field, the default setting for these modems is as follows: ● ● US-ROBOTICS: AT&F0&B1F1S0=0 ● TrendNet: AT&F0&B1F1&D0S0=0. ● D-LINK: AT&F0&D0S0=0 S0 ISDN Connection Connection between PC (ISDN card) → System (S0 module) is accomplished by using an ISDN modem.
5_CommServer.fm For Internal Use Only – CommServer Sys Tray Menu "Baud rate" field: Specifies the data rate for the connection. "Advanced Configuration" Field The Advanced Configuration option specifies a TCP/IP COM Port for connecting the CommServer to the HiPath 1100 Manager in order to perform PABX operations. The valid address is 3100.
5_CommServer.fm CommServer Sys Tray Menu For Internal Use Only “Save in a directory” checkbox With the Save in a directory checkbox selected, you can save the file with the information in a specific directory. When you select the Save in a directory option, all the information collected will be compressed in a file and saved in the selected directory. The temporary directory is the default setting. When the file is saved, a message box will indicate that all the information was saved.
For Internal Use Only 7 5_SWUpdate.fm Software Update Software Update The Software Update application is used for updating the HiPath 1100 system software. There are two ways to start the Software Update: ● ● Click the Windows Start Menu to activate: Start/Programs/Siemens HiPath 1100/Software Update. Access the HiPath 1100 Manager Menu Bar: Tools/Software Update This application provides step by step information on how to proceed in the software update.
5_SWUpdate.fm Software Update For Internal Use Only Database Configuration The Database Configuration option opens a window where you can specify whether data from the PABX should be imported before updating the software. This is provided in case the data of the accessed system is different from the new database to be loaded. This is important because the software update may load the default PABX database which will eliminate the precious existing configuration.
5_SWUpdate.fm For Internal Use Only Software Update Settings for Downloading APS Versions The Settings for Downloading APS Versions option opens a window where the user can configure settings for downloading new PAS versions available at the Siemens home page. ● Always check for new APS versions. Each time you use the Software Update a pop-up window will prompt you to check for a newer version by connecting to the Internet.
5_SWUpdate.fm Software Update For Internal Use Only – S0 ISDN Connection PC (ISDN card) → System (S0 module) Connection Type: ISDN - Phone #: 800 (default) - Your MSN: --- – ADSL connection Connection Type: NetPC → LAN network → System (ADSL expansion board) work IP # : localhost Port: 9366 – Serial Connection PC → System Connection Type: Serial Port: COM 1 Baud Rate: 115200 Procedure 1. After checking all settings in the first window, click the Next button to proceed with the configuration. 2.
5_SWUpdate.fm For Internal Use Only Software Update You can check the current HiPath 1100 version (system software) when you start the HiPath 1100 Manager by selecting PABX Information in the File menu. Automatic Software Update from an Update Server External The Software Update is available on an update server running on Server Mode (configured in the CommServer). 7 An automatic software update is supplied for patches only.
5_SWUpdate.fm Software Update 7-6 For Internal Use Only A31003-K1270-M100-3-76A9, 20.3.
6_MusicOnHold.fm MOH Transfer User Interface For Internal Use Only 8 MOH Transfer MOH Transfer is an application designed to convert a MIDI or WAVE file to a format that can be recognized by the HiPath 1100 then transmitted throughout the system. Once this is done the PABX has more tunes available for its internal Music On Hold (MOH) feature.
6_MusicOnHold.fm MOH Transfer User Interface Stop For Internal Use Only Stops the file playback. Tools Menu Slot Description Shortcut Configuration Opens the CommServer configuration box. Ctrl + S Audio Level Open the volume control box. Volume (for WAVE files only). Language This setting lets you chose the language for Language MOH Transfer. "Help" Menu Slot Description Shortcut Help Topics This opens the program’s Help feature. F1 About MOH Transfer...
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6_MusicOnHold.fm MOH Transfer User Interface For Internal Use Only "Channel" Field The Channel field shows the active channels in a MIDI file that have been opened with the Open option and that can be converted and transferred to the systemHiPath 1100 using the Transfer music to HiPath 1100. Note: It is recommended to hear the playback of the converted file before transmitting it. This can be done by selecting the Play as HiPath 1100/Stop.
7_Other.fm Miscellaneous Feature Codes List For Internal Use Only 9 Miscellaneous The following options are available: ● Feature Codes List ● Numbering Plan ● Remote Administration 9.1 Feature Codes List The table below lists the features that can be programmed by codes (numerical sequence). The Feature Codes Lists in this table can be changed by the user as described in the Current Setting column of the "Feature Codes" Tab.
7_Other.fm Miscellaneous Feature Codes List For Internal Use Only Features can be selected as follows: 1.) Using the navigation keys in the Main Menu 2.) Using the Feature key then browsing the feature option list 3.) Using the Feature key and its associated Feature Code 4.) Programmable Key.
7_Other.fm Miscellaneous Feature Codes List For Internal Use Only Feature Code Seizure of an external line External call dp External call using a group of external lines lmd.lmm p external line Seizure of an external line specify lde.lhi p Internet access Activating qhmg p external line Internet access Deactivating rhmg p external line 1º) Wait for w external line t The telephone rings.
7_Other.fm Miscellaneous Feature Codes List Feature Direct communication call For Internal Use Only Code qld p extension with system telephone wait for w s speak the message Internal call p extension Calling a Call Group (CG) kkd.kkm Calling a Hunt Group (HG) kld.klm UCD Subscriber group kmd.
7_Other.fm Miscellaneous Feature Codes List For Internal Use Only Feature Code 1) p no answer CHANGE? Callback Activating (Extension does not answer or is busy) or qil w Wait. The telephone rings n s or 2) Wait for w t Wait.
7_Other.fm Miscellaneous Feature Codes List For Internal Use Only Feature Code Toggle (Use after Consultation for answering a second call or an urgent call) s Suffix Dialing Recovering a Call on hold qf s Service Menu s p data s Service Menu qd if busy or no answer Transfer (when an alternate analog line Internal: operates with “Polarity Reversal" or an external digital line s p extension t is being used wait for the call to be answered External: for the Transfer.
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7_Other.fm Miscellaneous Feature Codes List For Internal Use Only Feature Code COS (Class of service) changeover qidl p extension p password qekk PABX Trace log Starts rekk PABX Trace log Stops Extended PABX Trace log to enable Extended PABX Trace log to disable qekl rekl Alarm clock Alarm clock (Daily) qhje p time (for example, 1230): Alarm clock (Daily, except weekends ) qhjf p time (for example, 1230): Alarm clock (After a specified time) qhjg p time (e.g.
7_Other.fm Miscellaneous Feature Codes List For Internal Use Only Feature Code UCD group login qhde p group (If it belongs to more than one ) UCD group logout rhde UCD Agent in Service qhdg UCD Agent out of service rhdg Show queue size to UCD agent qhdi Satellite PABX Flash on external analog line Operation as Satellite PABX Service Menu qie lmd.
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7_Other.fm Miscellaneous Numbering Plan For Internal Use Only 9.2 Numbering Plan The following table shows default number allocation in the HiPath 1100 system.
7_Other.fm Miscellaneous Remote Administration For Internal Use Only Requirements ● ● ● ● ● ● ● ● ● The HiPath 1100 Manager must be locally connected to the HiPath 1100 Open the Basic -> MSN -> Configurations folder and configure the local MSN. that is, the PABX’s MSN. Open the Advanced -> System Settings -> Remote Administration folder. In the "Local MSN Configuration for Remote Administration" field the user must choose a local MSN for the remote ISDN connection.
7_Other.fm For Internal Use Only ● Miscellaneous Remote Administration Connecting to the Software Update: ● Enter *9415. If a connection to the HiPath 1100 Manager is established, the user will hear a confirmation tone (if this is a system telephone, Start will appear on the display).
7_Other.fm Miscellaneous Remote Administration For Internal Use Only For an analog modem connection, this option can be disabled since it does not affect the connection. Note: In both cases, a password must be configured. ● ● ● In the "Local MSN Configuration for Remote Administration" field the user must choose a local MSN for the remote ISDN connection. The Support Technician will use this MSN for an ISDN connection. This field can be disabled if the connection is made through an analog modem.
7_Other.fm For Internal Use Only ● ● Miscellaneous Remote Administration If the password is not valid, the Service Center will receive a rejection signal and the connection will be terminated. If the password is valid, a data link will be established and the Remote Administration feature enabled. 7 Remote Administration cannot be enabled unless all settings have been configured in the PABX’s HiPath 1100 using HiPath 1100 Manager in the the "Remote Administration" Tab.
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Begriffe1.fm For Internal Use Only Abbreviations Abbreviations Y This list includes the abbreviations used in this documentation. Abbreviation Definition ACS Automatic Carrier Selection ADSL Asymmetric Digital Subscriber Line CAPI Common ISDN Application Programming Interface CbC Call by Call (anticipated prefix) CDR Call Detail Recording (call charge information) CLIP Calling Line Identification Presentation (Caller ID) CLIR Calling Line Identification Restriction (SS).
Begriffe1.fm Abbreviations For Internal Use Only Abbreviation Definition HDLC High-Level Data Link Control (bit-based control procedure for data transmission) ISDN Integrated Services Digital Network LCR Least Cost Routing. A system feature that automatically selects the most cost effective route available for an outgoing call.
AdminToolIX.
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