Specifications

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A31003-H3590-M100-5-76A9, 11/2011
HiPath 3000 Manager E, Administrator Documentation
8-29
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Transfer
8.19.1.3 Area: Route
PIN code
The customer can program an individual six-digit PIN code in the system administration (Re-
mote service, Accesses). To set up a connection to a digital modem, this individual code must
be entered in the PIN code field. The default PIN code will not work with a digital modem. This
means that the customer must explicitly allow the access to the modem by entering this PIN
code.
If necessary, the PIN code can be reset to the default value using the password-protected sys-
tem administration function (terminal only, i.e., not HiPath 3000 Manager).
If the station PIN is reset and the customer database is loaded to the system in Delta mode,
the PIN number in the system is not set to 00000. In order to transfer a PIN number to the com-
munication system, delta mode must be deactivated and the Call charges option activated.
8.19.1.4 Area: Connection setup
When either Modem or ISDN is selected as the access, you can select between the two con-
nection setup options (Callback active or Service call via code).
If no option is selected, this means a direct connection setup (without callback).
Callback active, Index, Suffix dialing
In this mode, the DID number of the IMOD/ELIC is dialed, and a callback password is entered
for the subsequent query of the logon password. The system checks this callback password
and then allows you to enter the station number to which the callback should occur (provided
the password is valid). The PABX releases independently. Then the service call number and
the suffix belonging to the callback password are dialed in the communication system.
The communication system can administer up to 6 different callback passwords and their as-
sociated Transfer | Callback connection.
Service call via code
This option differs from the usual callback procedure because the start of the callback isn’t
initiated by HiPath 3000 Manager itself, but by the selection of a code or via the service menu
on the system telephone of the communication system.
For example, if the selected access method and action are ISDN and Read/write database,
respectively, and if Service call via code is activated, pressing the System -> PC button will
cause HiPath 3000 Manager to immediately switch to receive mode and to wait for the incoming
service call.
The waiting time for the system call in the service center is limited to 15 minutes and can be
ended manually at any time by the service technician.