Specifications

Settings Menu Nur für den internen Gebrauch

A31003-H3590-M100-5-76A9, 11/2011

9-154 HiPath 3000 Manager E, Administrator Documentation

settings05.fm

Settings | Incoming calls

Announcement delay column

This timeout parameter is used to configure the delay before a queued call is switched to the

recorded announcement device. Each call to a UCD group is assigned an announcement. If no

announcement device is configured, the communication systems internal music-on-hold is ac-

tivated for the calling party. To suppress the announcement, the Ann. delay time should be con-

figured to the maximum value, assuming that the call will be answered within this time.

Valid value range: 0-600s.

9.6.11.3 Group parameters table

Destination index column

Seven Wait dest. (index 1-7) for announcement devices can be configured per group.

Wait destination column

The Wait dest. column is used to assign the Dest. index to the recorded announcement de-

vices in the communication system. Two types of announcement device can be configured: de-

vices with a fixed beginning and end (announcements) and tape loops (music).

These announcement devices can be configured via Announcement.

Wait time column

This option can only be used for terminals with tape loops.

A queue time can be programmed for each target. After this timeout the next configured an-

nouncement is sent to the calling party.

The internal MoH (MoH = Music on Hold) cannot be configured as the first UCD an-

nouncement (index 1). This setting can result in problems in scenarios involving IP

network connections.

For consultation calls in a UCD group (e.g., for unscreened transfers), announce-

ment devices are not connected until after the call has been transferred. The trans-

ferring station is not given an announcement connection.