Specifications

Settings Menu Nur für den internen Gebrauch
A31003-H3590-M100-5-76A9, 11/2011
9-198 HiPath 3000 Manager E, Administrator Documentation
settings07.fm
Settings | System Parameters
9.8.3.15 Area: Common hold
In this field, you can define system-wide whether a station is only transferred to Common hold
when the call is released, or while the call is still in progress.
No Music On Hold If this option is selected, the Music on Hold feature will be de-
activated completely. This does not apply when an external
call is transferred by a transfer before answer; the caller then
hears the ring tone.
MOH without ringing tone If this option is selected, in the case of an unmasked transfer,
the caller will hear Music on Hold while the transfer takes
place, as well as while the call is being transferred by the
transferring party and the external connection is ringing at the
transferred destination.
MOH with ringing tone If this option is selected, in the case of an unmasked transfer,
the caller will hear Music on Hold while the transfer takes
place. As soon as the call is transferred through by the trans-
ferring party and the external connection is ringing at the
transferred destination, the caller will hear a ring tone.
The MOH with ringing tone option should always be set in a
network system in order to provide the customer with a uni-
form environment.
with release This option allows the user to put the call on exclusive hold by
pressing the Hold key. The following appears on the display menu:
Return to held call? It is only if the user then immediately replaces
the handset that the call will be placed on Common Hold and can
be picked up by another telephone.
In the case of a MULAP call, the MULAP LED flashes slowly for all
stations in the MULAP.
without release Once the Hold key is pressed, the station is transferred to the digit
input state. If the handset is replaced, the station reverts to the idle
state. The call on hold is placed immediately on common hold and
another station can immediately pick up the call.
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As before, it is still possible to put external calls or trunks on common hold. To pick
the call from common hold, depress the blinking Trunk key, or select "Retrieve Line”
via the service menu followed by the trunk access code.
A MULAP call can be re-established by means of the MULAP key.