Specifications

ManualsBrandsSiemens ManualsConsumer electronicsHiPath 3000 V3.0 or later Gigaset M1 Professional

HiPath 3000 V6.0

HiPath 5000 V6.0

System Description

Summary of content (516 pages)

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HiPath 3000 V6.0 HiPath 5000 V6.
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3000sbTOC.fm For internal use only Table of Contents Table of Contents 0 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.2 Overview of HiPath 3000/HiPath 5000 V6.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.3 New Products . . . . . . . . . . . . . . . . . . . .
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000sbTOC.fm Table of Contents 1.6 1.7 1.8 1.9 For internal use only Technical Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Privacy and Data Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Feedback/Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3000sbTOC.fm For internal use only Table of Contents 2.4.3.1 CBCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.4.3.2 UPSC-D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.4.3.3 LIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.4.4 Peripheral Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3000sbTOC.fm Table of Contents For internal use only 2.8.6 Additional System Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-84 2.8.6.1 Heat Dissipation and Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . 2-84 2.8.6.2 Specifications for the Uninterruptible Power Supply UPSM. . . . . . . . . . . . . . 2-84 2.8.7 Expansion Cabinet Rack ECR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-85 2.9 HiPath 3500 .
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3000sbTOC.fm For internal use only Table of Contents 2.12.5.1 Mobile Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.12.5.2 Base stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.13 Technical Specifications HiPath 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.14 Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3000sbTOC.fm Table of Contents For internal use only 4.5.2 Security/Firewall/Packet Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5.3 IP Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5.3.1 IP Networking with HiPath AllServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5.4 Voice over IP (VoIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3000sbTOC.fm For internal use only Table of Contents 4.5.18.2 Internet Access via T-DSL (T-ISDN DSL). . . . . . . . . . . . . . . . . . . . . . . . . . 4-55 4.5.18.3 IP Address Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-56 4.5.19 Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-57 4.5.19.1 Safety Mechanisms ("Security") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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3000sbTOC.fm Table of Contents For internal use only 5.2.1 System Administration from a System Telephone . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 5.2.2 System Administration using the Service PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 5.3 Options in the Service Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 5.3.1 Customer Database Backup (CDB Backup) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 5.3.1.
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3000sbTOC.fm For internal use only Table of Contents 5.3.9.2 HiPath 5000 Connection Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3.9.3 Remote System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3.9.4 Remote Correction of System Software (APS). . . . . . . . . . . . . . . . . . . . . . . 5.3.9.5 Remote Error Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.3.9.
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3000sbTOC.fm Table of Contents For internal use only 7.2.4.1 optiPoint SLK module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.2.4.2 optiPoint 410 display module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.2.4.3 Possible Configurations for the Add-On Devices . . . . . . . . . . . . . . . . . . . . . 7.2.4.4 Use of optiPoint 500 Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.
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3000sbTOC.fm For internal use only Table of Contents 7.9.1 HiPath Attendant B Braille Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.9.2 optiClient Attendant (V7.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.9.2.1 optiClient Attendant V7.0 as a Central Attendant Console . . . . . . . . . . . . . 7.9.3 optiPoint Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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For internal use only 1 3000sb1.fm Introduction About This Manual Introduction HiPath 3000/5000 V6.0, P31003-H3560-X100-1-7618, 07/05 1.1 About This Manual This manual describes the features and hardware of HiPath 3000/5000 , which consists of the following systems: ● ● HiPath 3000 – HiPath 3350/3300 – HiPath 3550/3500 – HiPath 3750/3700 (for existing customers) – HiPath 3800 HiPath 5000 > Country-specific features and released applications may vary.
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3000sb1.fm Introduction Overview of HiPath 3000/HiPath 5000 V6.0 1.2 For internal use only Overview of HiPath 3000/HiPath 5000 V6.0 The systems included in V6.0 can be used in the following cases: ● HiPath 3000, whose communication systems can be used as standalone systems or as networked systems. Central administration of networks consisting of HiPath 3000 systems is not possible.
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3000sb1.fm Introduction Overview of HiPath 3000/HiPath 5000 V6.0 For internal use only HiPath ComScendo service with integrated gatekeeper and HiPath ComScendo features Central resourcing of applications (possibly installed on separate servers), such as: ● HiPath Xpressions ● HiPath ProCenter Office ● Personal Call Manager PCM ● HiPath Fault Management ● ... Central administration unit with: ● Feature server ● Presence Manager ● HiPath Software Manager ● HiPath 3000 Manager E ● Inventory Manager ● ...
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3000sb1.fm Introduction New Products 1.
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3000sb1.fm For internal use only 1.3.1 Introduction New Products Automatic Time-Dependent Class-of-Service (COS) Changeover In the past, class-of-service changeover was only capable of distinguishing between day service and night answer. This type of changeover applied to all stations. The new automatic class-of-service changeover feature combines stations in so-called profiles (for example, Management, Sales).
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3000sb1.fm Introduction New Products 1.3.2 For internal use only Caller-Specific Ringer Signaling Different types of caller-specific ringing signals are available in V.6.0 or later. In addition to external ringer signaling, internal ringer signaling can then be configured for every station. Every internal call set up by this station (calling station) is signaled by a specific ring type at station B (called station). The ring frequency at the destination is based on the caller’s ring frequency.
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3000sb1.fm Introduction New Products For internal use only 1.3.3 Whisper The "Whisper" feature allows a station (station C in the diagram) to monitor an ongoing connection between two stations (stations A and B in the diagram) and to communicate with one of these two stations. In other words, the connection is set up in such a way that station C can only be heard by station A and station B can only hear station A.
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3000sb1.fm Introduction New Products For internal use only ● Station C can only activate this feature in Idle/Standby status. ● Destination terminals for the Whisper feature (station A) can only be terminals with displays controlled by the system (Optiset, OptiPoint, OptiClient). As in HiPath 4000, CMI is not supported. 1.3.4 Privacy Release Key (MULAP) Version 6.0 and later incorporates a new status called "Privacy Release". A new key was created in the database for this.
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3000sb1.fm For internal use only 1.3.5 Introduction New Products Prerequisites for ProCenter Applications You can use a "multiple pilot station number" to access the same UCD group with different station numbers. This function is implemented by configuring a virtual station in Call Management.
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3000sb1.fm Introduction New Products For internal use only Desk Sharing ● With DeskSharing, subscribers no longer have a permanent office telephone. ● This feature permits multiple users to share a workstation. A user can access his or her personal settings by logging on to a telephone. Neutral status reappears after logoff. 1.3.8 IP Mobility Expansion (Emergency Number) In an IP network, a mobile subscriber can be logged on either at home or at any other remote network node.
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3000sb1.fm For internal use only 1.3.9 Introduction New Products SIP Networking SIP networking, that is, networking based on the SIP protocol (Session Interaction Protocol) is now supported by HiPath 2000, HiPath 3000/5000, and HiPath 4000 and is finally available in version 6.0.
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3000sb1.fm Introduction New Products 1.3.9.1 For internal use only SIP Stations The SIP protocol (Session Initiation Protocol) is an ASCII-based signaling protocol used to configure sessions in an IP network. The following telephones are supported: ● ● ● ● ● ● optiPoint 400 standard S optiPoint 410 S optiPoint 420 S optiPoint 600 S optiClient 130 S OptiPocket S 1.3.9.
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3000sb1.fm For internal use only Introduction New Products Payload encryption is when the data stream is encrypted. Encryption is performed with the standard SRTP/SRTCP. As described in this standard, the algorithm AES CM with 128 bits is used for symmetrical data stream encryption. The DLS (Deployment and License Service) uses a pseudo random function to create the PSS (PreSharedSecret) with a key length of 128 bits. The PSS is distributed to the entities by DLS over https (AES CM with 128 bits).
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3000sb1.fm Introduction New Products 1.3.11 For internal use only Licensing Versions 5.0 and later of HiPath 3000 and HiPath 5000 use a new, centralized licensing procedure known as the License Management System. The procedure is used in all HiPath products, for example communication systems, workpoint clients, and applications. To license a product you must first establish a connection with the Central License Server (CLS) via the Customer License Manager (CLM).
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3000sb1.fm Introduction New Products For internal use only 1. License file is requested using customer-specific data License Management System Central License Server CLS https://www.central-license-server.com/ 2. License file (*.xml) is downloaded using CLM Customer License Manager (CLM) 2. License file (*.xml) is downloaded without CLM (license file is stored manually in the import directory) or 3. License file is activated Customer License Agent CLA Customer License Client (CLC) 4.
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3000sb1.fm Introduction New Products For internal use only 1.3.12 Application and Networking Scenarios 1.3.12.1 HiPath 3000 standalone (TDM) HiPath 3000/5000 V5.0 Xpressions Compact HiPath cordless optiClient Attendant TDM Workpoints In this scenario, HiPath 3000 is implemented as a standalone system in the traditional telephone infrastructure environment. 1.3.12.2 HiPath 3000 standalone (TDM and IP) HiPath 3000/5000 V5.
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3000sb1.fm Introduction New Products For internal use only In this scenario, HiPath 3000 is implemented as a standalone system in the traditional and IPbased telephone infrastructure environment. The customer’s existing IP network (corporate network) is used to exclude IP workpoints. Existing fax devices are connected to the IP network via HiPath AP 1120.
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00sb1.fm Introduction New Products 1.3.12.4 For internal use only HiPath 3000 Networked over IP with HiPath 5000 (with VPN) Call Center for example, HiPath optiClient Attendant IP HiPath 5000 ComScendo Gatekeeper IP Agents, Supervisor VPN IP Workpoints HiPath 3000 V5.0 PSTN VPN VPN VPN IP Workpoints 1-18 IP Workpoints IP Workpoints P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb1.fm Introduction New Products For internal use only 1.3.12.5 HiPath 3000 Networked over IP with HiPath 4000 and HiPath 5000 PSTN HiPath 5000 RSM PC-based ComServer PSTN PSTN CorNet IP IP PSTN HiPath 4000 V2.0 PSTN HiPath 3000 V5.0 IP Workpoints In this scenario HiPath 3000, HiPath 4000 and HiPath 5000 systems are networked with one another by means of the CorNet IP protocol (IP trunking).
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3000sb1.fm Introduction New Products 1.3.12.6 Figure 1-5 For internal use only HiPath 3000 as a Branch on HiPath 4000 (Small Remote Site) Small Remote Site: Normal State This scenario is a special variant of the networking with HiPath 4000 systems. This configuration enhances the failure tolerance of the IP stations. In the normal state, the IP stations in the branch locations (small remote site) are logged on and registered at the HiPath 4000 system.
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3000sb1.fm For internal use only Introduction New Products The number of IP stations at the individual locations is defined by the limitations of the HiPath 4000 system and the IP infrastructure, in particular by the available bandwidths. Bandwidth management performed by the HiPath 4000 resource manager for IP trunking and IP stations must be taken into account here. This networking scenario is not approved for use at the moment in networks with only HiPath 3000/5000 systems.
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3000sb1.fm Introduction New Products 1.3.13 For internal use only IP Mobility The mobility option integrates mobile terminals in the enterprise’s communication processes and offers users the following basic functions: ● The One Number Service offers availability under a single call number regardless of location and irrespective of the mobile unit used. ● Mobile staff have access to their familiar telephone features and communication platform regardless of their location and the terminal used.
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3000sb1.fm For internal use only 1.4 Migration 1.4.1 HiPath 3000 Introduction Migration HiPath 3000 V6.0 and future successor versions will offer new features, such as, "Extended Number of CDR Entries". These new features require additional memory which is provided by the new 64-MB MMC card. New control boards are essential to guarantee the function of the 64-MB MMC card. The new control boards, including the 64-MB MMC card, will be included with the upgrade items for HiPath 3000 V6.
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3000sb1.fm Introduction Migration 1.4.5 For internal use only Peripheral Boards The following peripheral boards are no longer supported with V6.0 ● SLA16 only in HiPath 37x0 systems ● TMS2M ● TMOM 1.4.6 optiClient 130 With version 6.0, the optiClient 130 S V2.0 has to be marketed as a new product. 1.4.7 optiPoint 400/410/600 A software update will be required for the upgrade. 1.4.8 optiClient Attendant ● optiClient Attendant V5.
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3000sb1.fm For internal use only Introduction Migration Cordless telephones Gigaset 3000 Comfort and Micro, Gigaset 4000 Comfort and Micro are supported. 1.4.10 Licenses The following HiPath 3000 licenses can be migrated via HiPath License Management to the V5.0 license structure: ● optiClient Attendant V6.0: Free upgrade to V7.
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3000sb1.fm Introduction Sales-Oriented Documentation 1.5 ● For internal use only Sales-Oriented Documentation Store and ordering procedure for the following items: German and English at the Fürth delivery center (LZF) Fax: +49 911 654 4271 Mail: lzf@znnbg.siemens.de Intranet: http://c4bs.spls.de/ – ● Fürth delivery center (LZF) http://www.click4business-supplies.de Other languages and addresses see list of stores at the following intranet address: http://intranet.icn.siemens.de/vz_dc_2/lagerort.
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3000sb1.fm For internal use only 1.6 Introduction Technical Documentation Technical Documentation You can select and download the following documents (HTML and PDF): ● User documentation ● Administrator documentation ● Service documentation ● Sales documentation from the following website: https://netinfo2.icn.siemens.de/edoku3/search_de.htm P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb1.fm Introduction Privacy and Data Security 1.7 For internal use only Privacy and Data Security Handling personal data This telephone system uses and processes personal data (as in call detail recording, telephone displays and customer data records). In Germany, the processing and use of such data is subject to various regulations, including those of the Federal Data Protection Law (Bundesdatenschutzgesetz, BDSG). Observe all applicable laws in other countries.
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3000sb1.fm For internal use only 1.8 Introduction Feedback/Comments Feedback/Comments To continually improve this system description, the editorial team welcomes your comments. We would particularly like to know your views on the following: ● Areas that require more detail. Areas that are too detailed. ● Areas that need more graphics to aid understanding. ● Areas that are difficult to understand. ● Issues you would like to include. Outside of the U.S.
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3000sb1.fm Introduction Copyright 1-30 For internal use only P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb2.fm HiPath 3000 System Overview For internal use only 2 HiPath 3000 System Overview Electrical environment HiPath 3000 is intended for use in dwellings, businesses, and industry. When the system is operated in an industrial environment, additional measures may be necessary for ensuring immunity from electromagnetic radiation (refer to Section 2.18).
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3000sb2.fm HiPath 3000 System Overview For internal use only System families and accompanying models The individual housing designs and the variable connecting capabilities allow the following HiPath 3000 systems to cover a wide customer range. This system description contains information on all systems. Information on marketing individual models in different countries can be obtained at the responsible locations.
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3000sb2.fm HiPath 3000 System Overview System-Related Capacity Limits For internal use only 2.1 System-Related Capacity Limits The following assumptions are used as a basis for calculating the maximum capacity limits: ● HiPath 3800: two board slots are reserved for trunks. ● HiPath 3750, HiPath 3700: three board slots are reserved for trunks. ● HiPath 3550, HiPath 3500: two S0 interfaces on the central board + one board slot are reserved for trunks.
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3000sb2.fm HiPath 3000 System Overview System-Related Capacity Limits 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 For internal use only Testing is not required on stations and lines up to the maximum configuration. Configurations that contain UCD/ACD or more than one SLCN or groups with more than ten stations should always be checked with the help of the project planning tool (intranet: http://intranet.mch4.siemens.de/syseng/perfeng/tools/hpt/index.htm).
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3000sb2.fm For internal use only 2.2 HiPath 3800 2.2.1 Hardware Overview > HiPath 3000 System Overview HiPath 3800 HiPath 3800 is the new hardware platform and replaces the HiPath 3700 and HiPath 3750 models. HiPath 3800 is supported from HiPath 3000 V5.0 onwards. It offers the full range of functions of Version 5.0 with all of the features and telephones. HiPath 3800 systems can be fully integrated into HiPath 3000 V5.0/HiPath 5000 V5.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 For internal use only approx. 440 mm approx. 980 mm Slot Figure 2-1 2-6 BC approx. 430 mm HiPath 3800 with Basic and Expansion Cabinet P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb2.fm For internal use only 2.2.1.1 HiPath 3000 System Overview HiPath 3800 Board Slots There are 9 slots in the basic cabinet (BC) and 13 slots for peripheral boards in the expansion cabinet (EC). A fixed slot has CBSAP central control (slot 6, only in the BC). If necessary, the LUNA2 power supply can be used up to three times in the basic cabinet (BC) and up to four times in the expansion cabinet (EC).
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 Not used For internal use only Figure 2-3 2-8 HiPath 3800 - Slots in the Expansion Cabinet P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb2.fm For internal use only 2.2.2 HiPath 3000 System Overview HiPath 3800 Distribution of PCM Segments HiPath 3800 provides PCM highway trunk groups, each with 2 x 4 PCM highways for the peripheral board slots. There are approximately 32 time-division multiplex channels available for each PCM highway. Blockages occur when these channels are busy. This prevents the system from performing any more call jobs.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 – For internal use only PCM segment for the board slots 7 – 10 = 128 time-division multiplex channels (4 PCM highways) DIUN2, DIU2U (U.S. only), and STMI2 use the PCM highways of trunk group F. As a result, an additional 128 time-division multiplex channels for slots 1 – 5 and slots 7 – 10 are provided for these boards.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 For internal use only Trunk group F’s PCM highway is not used. Time-division multiplex channels for peripheral boards The following table lists the maximum number of time-division multiplex channels required by the different peripheral boards. A distinction is made here between: ● static time-division multiplex channels Time-division multiplex channels are subject to static assignment in trunk boards.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 For internal use only 2.2.3 Static Traffic Capacity The static traffic capacity of the HiPath 3800 system can be determined as follows.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 2.2.4 Central Components 2.2.4.1 CBSAP For internal use only Introduction The (Central Board Synergy Access Platform) board performs all central control and switching functions for HiPath 3800.
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3000sb2.fm For internal use only 2.2.4.2 HiPath 3000 System Overview HiPath 3800 LUNA2 Introduction LUNA2 (Line-powered Unit for Network-based Architecture No. 2) is used as the central power supply in HiPath 3800. Depending on the system configuration, up to three LUNA2 boards can be used in the basic cabinet and up to four in the expansion cabinet.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 For internal use only Part numbers ● LUNA2: S30122-K7686-L1, S30122-K7686-M1 For production-related reasons, two different LUNA2 modules with the same functionality are used. Technically identical, the two models have minor mechanical differences and are fully compatible with each other. ● Battery pack 4 x 12 V/7 Ah: S30122-K5950-Y200 (The connecting cable for the LUNA2 is integrated with the battery pack.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 For internal use only ● Bridging times The following table lists the maximum bridging times (battery operation in case of power failure) available with the battery pack S30122-K5950-Y200 (48 V/7 Ah) and battery housing BSG 48/38 (S30122-K5950-F300).
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 For internal use only Calculating the number of LUNA2 modules required Depending on the number and type of peripheral boards installed, the number of LUNA2 boards required can be calculated using the following table.
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3000sb2.fm For internal use only 2.2.4.3 HiPath 3000 System Overview HiPath 3800 LIMS The LAN Interface Module for SAPP LIMS (S30807-Q6721-X) is an optional plug-in card for the CBSAP central control board in HiPath 3800.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 For internal use only 2.2.5 Peripheral Components 2.2.5.1 Subscriber Line Modules Table 2-6 Subscriber Line Modules for HiPath 3800 Type/Description 8 8 1 1 x IVMNL 24 24 1 1 x SLMA 24 x x Up to 24 analog telephones can be connected to the system via the SLMA. In addition to telephones, fax machines, modems, radio paging equipment, equipment for external music on hold, and voicemail systems can be connected.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 For internal use only Table 2-6 Subscriber Line Modules for HiPath 3800 Type/Description 8 16 6 8 x x ISDN basic rate interface (BRI) board for configuring ISDN trunks, tie trunks, and subscribers on the same board. There are two versions of this board: ● S0 interfaces without power supply ● S0 interfaces with power supply STMI2 2 32 4 8 x x HG 1500 board for the direct connection of IP workpoint clients.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 Trunk Boards Trunk Boards for HiPath 3800 Type/Description U.S. Cou ntry Max. number of boards per system Boards per cabinet Capacity Ports per board Board Name ROW Table 2-7 B channels per board 2.2.5.2 For internal use only DIUN2 60 60 3 x x Basic rate interface (BRI) board; can also be used for tie trunk traffic. In HiPath 3000/HiPath 5000 V5.0 and later, the B channels in the DIUN2 board must be licensed.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 For internal use only Boards for Tie Trunk Traffic Tie Trunk Traffic Boards for HiPath 3800 DIUN2 60 60 TMEW2 4 STMD3 8 16 STMI2 2 32 Cou ntry Max. number of boards per system Boards per cabinet Capacity Ports per board Board Name 3 Type/Description ROW U.S. Table 2-8 B channels per board 2.2.5.3 x Board for primary rate access. In HiPath 3000/HiPath 5000 V5.0 and later, the B channels in the DIUN2 board must be licensed.
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3000sb2.fm HiPath 3000 System Overview HiPath 3800 Table 2-9 Optional Boards for HiPath 3800 Capacity Cou ntry ROW Board Name Options Type/Description U.S. 2.2.5.4 For internal use only TMEW2 Ports per board 4 x x In addition to its tie trunk circuit function, this board can also be used for connecting announcement equipment (with start/stop signaling for announcement before answering).
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3000sb2.fm For internal use only 2.2.6 HiPath 3000 System Overview HiPath 3800 Additional System Data Information not available. 2.2.6.1 Heat Dissipation and Power Consumption Information not available. 2.2.6.2 Specifications for the Uninterruptible Power Supply LUNA2 Refer to Section 2.2.4.2 for details on LUNA2. P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 2.3 HiPath 3750 2.3.1 Hardware Overview For internal use only The HiPath 3750 system has a modular structure and can be extended by adding new boards or cabinets to accommodate growing customer requirements. An additional cabinet is referred to as an expansion cabinet. A HiPath 3750 system can have a maximum of three cabinets. The figure below shows a HiPath 3750 system with a basic cabinet, expansion cabinets, and a main distribution frame (MDFU-E).
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 For internal use only 2.3.1.1 Board Slots Nine board slots are available in each cabinet. The following boards are assigned permanent slots: ● CBCPR central control board -> slot 01 in the BC ● UPSM power supply unit -> slot 09 in the BC, slot 18 in EC1, slot 27 in EC2.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 2.3.2 For internal use only Distribution of PCM Segments There are approximately 64 time-division multiplex channels available for each PCM segment. Blockages occur when these channels are busy. This prevents the system from performing any more call jobs. To guarantee that the system operates without blocking, ensure during configuration that the boards on a PCM segment do not require more than the maximum 64 time-division multiplex channels.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 For internal use only 7 Caution To guarantee that the system operates without faults or blocking, it is necessary that you observe the following rules for the configuration of boards: ● SLC16, SLC16N – A maximum of one SLC16 or SLC16N per PCM section. If possible, the SLC16 or SLC16N should remain alone on the PCM segment. – For more information on multi-SLCs, see Multi-SLC and Cross-System Networking.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 For internal use only 2.3.3 Static Traffic Capacity The static traffic capacity of the HiPath 3750 can be determined as follows.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 2.3.4 Central Components 2.3.4.1 CBCPR For internal use only Introduction The CBCPR board performs all central control and switching functions for HiPath 3750. Subboards The following subboards (some of which are optional) can be used depending on the application: ● CMS clock module small – supports all 4, 8 and 12 channel CMI connections using the SLC16 board of the HiPath 3750, HiPath 3550 and HiPath 3700 systems.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 For internal use only 2.3.4.2 UPSM Introduction Each cabinet in HiPath 3750 requires one UPSM (Uninterruptible Power Supply Modular). This board combines the power supply and battery management functions. No other components are required if operated as a power supply.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 ● For internal use only Bridging times The following table lists the maximum bridging times (battery operation in case of power failure) available with the battery pack S30122-K5950-Y200 (48 V/7 Ah).
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 For internal use only 88-264 V ~ / 50-60 Hz UPSM UPSM and Battery Packs with no Ext. Charging Rectifiers Expansion cabinet 2 88-264 V ~ / 50-60 Hz UPSM Battery packs 48 V/7 Ah Expansion cabinet 1 48 V/7 Ah 48 V/7 Ah 88-264 V ~ / 50-60 Hz UPSM S30122-K5959-Y200 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.0, System Description Basic cabinet Note: This diagram shows only the schematic connections between the different components.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 For internal use only UPSM Connecting the UPSM with Battery Packs and Ext. Charging Rectifiers 88-264 V ~ / 50-60 Hz Expansion cabinet 2 88-264 V ~ / 50-60 Hz 88-264 V ~ / 50-60 Hz UPSM 48 V Charging rectifier Expansion cabinet 1 External battery 48 V/38 Ah UPSM 48 V 88-264 V ~ / 50-60 Hz Basic cabinet For example, SYB: BSG-4838...... Note: This diagram shows only the schematic connections between the different components.
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3000sb2.fm For internal use only 2.3.4.3 HiPath 3000 System Overview HiPath 3750 LIM The LAN Interface Module LIM (S30807-Q6930-X) is an optional subboard for all HiPath 3000 central control boards (see also Section 4.4). The board provides an Ethernet (10BaseT/10 Mbps) LAN connection via an 8-pin RJ45 jack. The LIM module can be used for administration via HiPath 3000 Manager E and for CTI functions (TAPI 120 V2.0).
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 For internal use only 2.3.5 Peripheral Components 2.3.5.1 Subscriber Line Modules Table 2-13 Subscriber Line Modules for HiPath 3750 Type/Description 2 16 4 8 x IVML8 8 8 1 1 x IVML24 24 24 1 1 x These boards are for the integrated voicemail funcx x tions of HiPath Xpressions Compact.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 For internal use only Trunk Boards Table 2-14 Trunk Boards for HiPath 3750 Capacity U.S. TML8W 8 #1 #1 x - Board with eight ports for connecting loop start trunks. STMD8 8 16 #1 #1 x x Board for ISDN basic access. Permits mixed configuration of ISDN trunks, tie trunks, and subscribers on the same board. TMS2 30 30 #1 6 x - Basic rate interface (BRI) board; can also be used for tie trunk traffic.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 Boards for Tie Trunk Traffic Table 2-15 Tie Trunk Traffic Boards for HiPath 3750 Capacity Type/Description 4 #1 #1 x x Board for providing four two-way analog tie trunk circuits with E&M signaling. STMD8 8 16 #1 #1 x x Board for ISDN basic access. Permits configuration of ISDN trunks, tie trunks, and subscribers (no feeding) on the same board.
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 For internal use only Table 2-16 Optional Boards for HiPath 3750 Capacity Cou ntry ROW Board Name Options Type/Description U.S. 2.3.5.4 TIEL Ports per board 4 x x In addition to its tie trunk circuit function, this board can also be used for connecting announcement equipment (with start/stop signaling for announcement before answering).
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3000sb2.fm HiPath 3000 System Overview HiPath 3750 For internal use only 2.3.6 Additional System Data 2.3.6.1 Heat Dissipation and Power Consumption Max. heat dissipation: approx. 850 kJ/h Cabinet with UPSM 88 - 264 Vac up to approx. 430 W Figure 2-11 Heat Dissipation and Power Consumption in a HiPath 3750 Cabinet Appendix A, “Identifying System Power Requirement” contains information on the power requirements of individual boards and components. 2.3.6.
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3000sb2.fm For internal use only 2.4 HiPath 3550 2.4.1 Hardware Overview HiPath 3000 System Overview HiPath 3550 Structure The HiPath 3550 housing intended for wall mounting contains one shelf with six slot levels.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 For internal use only Dimensions and Slots 3 Mounting surface 4 5 OPTIONS Slot 6 Slot 7 2 450 PERIPHERAL BOARD Slot 8 SLOT 9 1 CBCC Slot 4 200 Slot 5 460 6 Slot levels EB = Slot Notes: ● When mounting the system on the wall, plan for at least 30 cm of clearance on the board side for replacing the boards. ● TS2 and TST1 boards can be installed in slot 7 and slot 9 only.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 For internal use only 2.4.2 Static Traffic Capacity The HiPath 3550 system has the following static traffic capacities.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 2.4.3 Central Components 2.4.3.1 CBCC For internal use only Introduction The CBCC (Central Board with Coldfire Com) board performs all central control and switching functions for HiPath 3550. Subboards The following subboards (some of which are optional) can be used depending on the application: ● CMS clock module small – supports all two-channel cordless connections to the HiPath 3550, HiPath 3350, HiPath 3500 and HiPath 3300 systems.
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3000sb2.fm For internal use only ● HiPath 3000 System Overview HiPath 3550 MPPI (music on hold) Interfaces ● Eight UP0/E (digital subscriber line interfaces) In HiPath 3000 V1.2 and later up to seven BS3/1 base stations can be connected directly for HiPath Cordless Office. ● Four T/Rs (analog subscriber line interfaces) For Australia only: The T/R interfaces supply a ring voltage of 35 Veff.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 ● For internal use only Bridging times The following table lists the maximum bridging times (battery operation in case of power failure) available with the battery pack S30122-K5928-X (48 V/1.2 Ah). Table 2-18 System UPSC-D - Bridging Times with Battery Pack S30122-K5928-X (48 V/ 1.2 Ah) Power supply unit Load levels Maximum bridging time HiPath 3550 UPSC-D Normal output load 100 % = 5 V/8 A; –48 V/1.1 A; ringing approx.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 For internal use only 2.4.4 Peripheral Components 2.4.4.1 Subscriber Line Modules Table 2-19 Cou ntry Type/Description Max. number of boards per system ROW U.S. B channels per board Capacity Ports per board Board Name Subscriber Line Modules for HiPath 3550 4SLA 4 #1 x 8SLA 8 #1 x x Board for connecting analog stations (a/b, T/R) 16SLA 16 #1 x HXGS3 2 8 3 x x HG 1500 board for the direct connection of IP workpoint clients.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 Table 2-19 Subscriber Line Modules for HiPath 3550 24 Type/Description Max. number of boards per system ROW U.S. Cou ntry 1 x x HiPath 3750 board for connecting 24 optiPoint 500 and optiset E telephones (UP0/E) Can be installed in Slot level 5 only The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1. 2.4.4.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 For internal use only Table 2-20 Trunk Boards for HiPath 3550 Capacity Type/Description 30 30 1 x - Board for primary rate access; can be used for tie trunk traffic. In HiPath 3000/HiPath 5000 V5.0 and later, the B channels in the TS2 board are subject to license. Consequently, the TS2 boards (S30810-Q2913-X300) have been assigned a new hardware identification code. The new code prevents the board from being used in earlier versions.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 2.4.4.3 Boards for Tie Trunk Traffic Table 2-21 Tie Trunk Traffic Boards for HiPath 3550 HXGS3 2 8 3 x x HG 1500 board for connecting the HiPath 3550 system directly to a local data network (Ethernet). STLS2 2 4 #1 x STLS4 4 8 #1 x - Board for ISDN basic rate access. x Configuration of ISDN trunks, tie trunks, and stations (no feeding) on the same board is possible. TS2 30 30 1 x 1 U.S. ROW Type/Description Max.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 For internal use only Table 2-22 Optional Boards for HiPath 3550 Capacity Coun try ROW Board Name Options Type/Description U.S. 2.4.4.4 ALUM4 Trunk failure transfers 4 x x Trunk failure transfer lets you transfer loop start trunks directly to internal analog stations in the event of a power failure (note the signaling method used).
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 For internal use only 2.4.5 Additional System Data 2.4.5.1 Heat Dissipation and Power Consumption Max. heat dissipation: approx. 360 kJ/h HiPath 3550 88 - 264 Vac max. approx. 180W Figure 2-13 Heat Dissipation and Power Consumption in a HiPath 3550 Appendix A, “Identifying System Power Requirement” contains information on the power requirements of individual boards and components. 2.4.5.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 For internal use only 2.4.6 Additional Power Supply from the EPSU2 An EPSU2 external power supply must be used if the total number of UP0/E stations, analog stations, and stations connected using adapters is greater than 72. Additional power can be made available by connecting the external EPSU2 power supply. For this, the EPSU2’s DC connection needs to be connected to the special –48 Vdc input on the UPSC-D.
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3000sb2.fm HiPath 3000 System Overview HiPath 3550 Table 2-23 For internal use only EPSU2 - Technical Specifications EPSU2 S30122-K7221-X1 Battery operation: ● Permitted batteries Manufacturer/type number ● Number of batteries ● Size (Ah) ● Nominal voltage ● Overload protection Nominal current Overload protection Ambient temperature ● ● ● ● ● EPSU2 S30122-K7221-X2 CSB/EVX-1270, Hitachi/HP6.
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3000sb2.fm HiPath 3000 System Overview HiPath 3350 For internal use only 2.5 HiPath 3350 2.5.1 Hardware Overview The HiPath 3350 housing intended for wall mounting contains one shelf with three slot levels.
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3000sb2.fm HiPath 3000 System Overview HiPath 3350 2.5.2 For internal use only Static Traffic Capacity The HiPath 3350 system has the following static traffic capacities. Table 2-24 HiPath 3350 - Static Traffic Capacity System HiPath 3350 (see Figure 2-14) 2-58 Slots Static Traffic Capacity 2 / 3 (CBCC) 24 erlangs 4 16 erlangs 5 16 erlangs Total static traffic capacity of the system 56 erlangs P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb2.fm For internal use only 2.5.3 Central Components 2.5.3.1 CBCC HiPath 3000 System Overview HiPath 3350 Introduction The CBCC (Central Board with Coldfire Com) board performs all central control and switching functions for HiPath 3350. Subboards The following subboards (some of which are optional) can be used depending on the application: ● CMS clock module small – supports all two-channel cordless connections to the HiPath 3550, HiPath 3350, HiPath 3500 and HiPath 3300 systems.
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3000sb2.fm HiPath 3000 System Overview HiPath 3350 For internal use only Interfaces ● Eight UP0/E (digital subscriber line interfaces) In HiPath 3000 V1.2 and later up to seven BS3/1 base stations can be connected directly for HiPath Cordless Office. ● Four T/Rs (analog subscriber line interfaces) ● Two S0 interfaces (trunk or subscriber or fixed connection) ● V.24 interfaces First V.24 interface on the CBCC; the second interface is implemented using the V24/1 option. 2.5.3.
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3000sb2.fm HiPath 3000 System Overview HiPath 3350 For internal use only ● Partial voltages: +5 Vdc, –48 V ● Battery charger: 4 x 12 V (40.8 V-55.2 V) ● Power consumption: approx. 90 W ● Bridging times The following table lists the maximum bridging times (battery operation in case of power failure) available with the battery pack S30122-K5928-X (48 V/1.2 Ah). Table 2-25 System UPSC-D - Bridging Times with Battery Pack S30122-K5928-X (48 V/ 1.
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3000sb2.fm HiPath 3000 System Overview HiPath 3350 2.5.4 Peripheral Components 2.5.4.1 Subscriber Line Modules Table 2-26 Subscriber Line Modules for HiPath 3350 Cou ntry Type/Description Max. number of boards per system ROW U.S.
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3000sb2.fm HiPath 3000 System Overview HiPath 3350 For internal use only Trunk Boards Table 2-27 Cou ntry Type/Description Max. number of boards per system ROW U.S. Capacity Ports per board Board Name Trunk Boards for HiPath 3350 B channels per board 2.5.4.2 TLA2 2 2 x - Trunk board for analog lines TLA4 4 2 x - Trunk board for analog lines TLA8 8 2 x - Trunk board for analog lines STLS2 2 4 2 x STLS4 4 8 1 - Board for ISDN basic access.
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3000sb2.fm HiPath 3000 System Overview HiPath 3350 Tie Trunk Traffic Boards for HiPath 3350 Max. number of boards per system ROW Coun try B channels per board Capacity Ports per board Board Name STLS2 2 4 2 x STLS4 4 8 1 x - Board for ISDN basic access. Permits configuration of x ISDN trunks, tie trunks, and subscribers (no feeding) on the same board. The system may be configured with two HG 1500 boards if PDM1 is not used. 2.5.4.
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3000sb2.fm HiPath 3000 System Overview HiPath 3350 For internal use only Capacity Cou ntry ROW Board Name Optional Boards for HiPath 3350 V24/1 Interfaces Type/Description U.S. Table 2-29 1 x x Serial V.
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3000sb2.fm HiPath 3000 System Overview HiPath 3350 For internal use only 2.5.5 Additional System Data 2.5.5.1 Heat Dissipation and Power Consumption Max. heat dissipation: ● ● approx. 140 kJ/ h for op. with PSUP approx. 180 kJ/ h for op. with UPSC-D HiPath 3350 88 - 264 Vac max. approx.
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3000sb2.fm For internal use only 2.6 HiPath 3000 System Overview HiPath 3250 HiPath 3250 HiPath 3250 is replaced by HiPath 540. 2.7 HiPath 3150 HiPath 3150 is replaced by HiPath 520. P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 2.8 HiPath 3700 2.8.1 Hardware Overview For internal use only The HiPath 3700 system has a modular structure and can be extended by adding new boards or cabinets to accommodate growing customer requirements. An additional cabinet is referred to as an expansion cabinet. You will need a special mounting kit for installing the system in a 19’’ cabinet. A HiPath 3700 system can have a maximum of three cabinets.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 For internal use only 2.8.1.1 Board Slots Nine board slots are available in each cabinet. The following boards are assigned permanent slots: ● CBCPR central control board -> slot 01 in the BC ● UPSM power supply unit -> slot 09 in the BC, slot 18 in EC1, slot 27 in EC2.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 2.8.2 For internal use only Distribution of PCM Segments There are approximately 64 time-division multiplex channels available for each PCM segment. Blockages occur when these channels are busy. This prevents the system from performing any more call jobs. To guarantee that the system operates without blocking, ensure during configuration that the boards on a PCM segment do not require more than the maximum 64 time-division multiplex channels.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 For internal use only 7 Caution To guarantee that the system operates without faults or blocking, it is necessary that you observe the following rules for the configuration of boards: ● SLC16, SLC16N – A maximum of one SLC16 or SLC16N per PCM section. If possible, the SLC16 or SLC16N should remain alone on the PCM segment. – For more information on multi-SLCs, see Multi-SLC and Cross-System Networking.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 For internal use only 2.8.3 Static Traffic Capacity The static traffic capacity of the HiPath 3700 can be determined as follows.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 2.8.4 Central Components 2.8.4.1 CBCPR For internal use only Introduction The CBCPR board performs all central control and switching functions for HiPath 3700. Subboards The following subboards (some of which are optional) can be used depending on the application: ● CMS clock module small – supports all 4, 8 and 12 channel CMI connections using the SLC16 board of the HiPath 3750, HiPath 3550 and HiPath 3700 systems.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 For internal use only 2.8.4.2 UPSM Introduction Each cabinet in HiPath 3700 requires one UPSM (Uninterruptible Power Supply Modular). This board combines the power supply and battery management functions. No other components are required if operated as a power supply.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 ● For internal use only Bridging times The following table lists the maximum bridging times (battery operation in case of power failure) available with the battery pack S30122-K5950-Y200 (48 V/7 Ah).
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 For internal use only 88-264 V ~ / 50-60 Hz UPSM UPSM and Battery Packs with no Ext. Charging Rectifiers Expansion cabinet 2 88-264 V ~ / 50-60 Hz UPSM Battery packs 48 V/7 Ah Expansion cabinet 1 48 V/7 Ah 48 V/7 Ah 88-264 V ~ / 50-60 Hz UPSM S30122-K5959-Y200 Basic cabinet P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.0, System Description Note: This diagram shows only the schematic connections between the different components.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 For internal use only UPSM Connecting the UPSM with Battery Packs and Ext. Charging Rectifiers 88-264 V ~ / 50-60 Hz Expansion cabinet 2 88-264 V ~ / 50-60 Hz 88-264 V ~ / 50-60 Hz UPSM 48 V Charging rectifier Expansion cabinet 1 External battery 48 V/38 Ah UPSM 48 V 88-264 V ~ / 50-60 Hz Basic cabinet For example, SYB: BSG- Note: This diagram shows only the schematic connections between the different components.
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3000sb2.fm For internal use only 2.8.4.3 HiPath 3000 System Overview HiPath 3700 LIM The LAN Interface Module (LIM - S30807-Q6930-X) is an optional plug-in card for all HiPath 3000 central control boards (see also Section 4.4). The board provides an Ethernet (10BaseT/10 Mbps) LAN connection via an 8-pin RJ45 jack. The LIM module can be used for administration via HiPath 3000 Manager E and for CTI functions (TAPI 120 V2.0).
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 For internal use only 2.8.5 Peripheral Components 2.8.5.1 Subscriber Line Modules Table 2-33 Subscriber Line Modules for HiPath 3700 Type/Description 2 16 4 8 x IVML8 8 8 1 1 x IVML24 24 24 1 1 x These boards are for the integrated voicemail funcx x tions of HiPath Xpressions Compact.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 For internal use only Trunk Boards Table 2-34 Trunk Boards for HiPath 3700 Capacity U.S. TML8W 8 #1 #1 x - Board with eight ports for connecting loop start trunks. STMD8 8 16 #1 #1 x x Board for ISDN basic access. Permits mixed configuration of ISDN trunks, tie trunks, and subscribers on the same board. TMS2 30 30 #1 6 x - Basic rate interface (BRI) board; can also be used for tie trunk traffic.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 Boards for Tie Trunk Traffic Table 2-35 Tie Trunk Traffic Boards for HiPath 3700 Capacity Type/Description 4 #1 #1 x x Board for providing four two-way analog tie trunk circuits with E&M signaling. STMD8 8 16 #1 #1 x x Board for ISDN basic access. Permits configuration of ISDN trunks, tie trunks, and subscribers (no feeding) on the same board.
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 For internal use only Table 2-36 Optional Boards for HiPath 3700 Capacity Cou ntry ROW Board Name Options Type/Description U.S. 2.8.5.4 TIEL Ports per board 4 x x In addition to its tie trunk circuit function, this board can also be used for connecting announcement equipment (with start/stop signaling for announcement before answering).
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3000sb2.fm HiPath 3000 System Overview HiPath 3700 For internal use only 2.8.6 Additional System Data 2.8.6.1 Heat Dissipation and Power Consumption Max. heat dissipation: approx. 850 kJ/h Cabinet with UPSM 88 - 264 Vac up to approx. 430 W Figure 2-21 Heat Dissipation and Power Consumption in a HiPath 3700 Cabinet Appendix A, “Identifying System Power Requirement” contains information on the power requirements of individual boards and components. 2.8.6.
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3000sb2.fm For internal use only 2.8.7 HiPath 3000 System Overview HiPath 3700 Expansion Cabinet Rack ECR When installing the system, an ECR in the 19’’ cabinet is required if emergency battery operation is necessary during a power failure or if the system requires uninterruptible power. The necessary battery pack is installed in the ECR. One ECR for each system cabinet is required.
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3000sb2.fm HiPath 3000 System Overview HiPath 3500 2.9 HiPath 3500 2.9.
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3000sb2.fm HiPath 3000 System Overview HiPath 3500 For internal use only 2.9.2 Static Traffic Capacity The HiPath 3500 system has the following static traffic capacities.
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3000sb2.fm HiPath 3000 System Overview HiPath 3500 2.9.3 Central Components 2.9.3.1 CBRC For internal use only Introduction The CBRC (Central Board Rack with Coldfire Com) board performs all central control and switching functions for HiPath 3500. Subboards The following subboards (some of which are optional) can be used depending on the application: ● CMS clock module small – supports all two-channel cordless connections to the HiPath 3550, HiPath 3350, HiPath 3500 and HiPath 3300 systems.
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3000sb2.fm For internal use only HiPath 3000 System Overview HiPath 3500 Interfaces ● Eight UP0/E (digital subscriber line interfaces) Up to seven BS3/1 base stations can be connected directly for HiPath Cordless Office. ● Four T/Rs (analog subscriber line interfaces) For Australia only: The T/R interfaces supply a ring voltage of 35 Veff. Depending on the terminals connected, we cannot exclude the possibility of errors occurring during ringing state.
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3000sb2.fm HiPath 3000 System Overview HiPath 3500 ● For internal use only Bridging times The following table lists the maximum bridging times (battery operation in case of power failure) available with four batteries V39113-W5123-E891 (4 x 12 V/7 Ah batteries). Table 2-38 System UPSC-DR - Bridging Times with four Batteries V39113-W5123-E891 (4 x 12 V/7 Ah Batteries) Power supply unit Load levels Maximum bridging time HiPath 3500 UPSC-DR Normal output load 100 % = 5 V/8 A; –48 V/1.
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3000sb2.fm HiPath 3000 System Overview HiPath 3500 For internal use only 2.9.4 Peripheral Components 2.9.4.1 Subscriber Line Modules Table 2-39 Cou ntry Type/Description Max. number of boards per system ROW U.S. B channels per board Capacity Ports per board Board Name Subscriber Line Modules for HiPath 3500 #1 x x Board for connecting analog stations (a/b, T/R) 8 3 x x HG 1500 board for the direct connection of IP workpoint clients.
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3000sb2.fm HiPath 3000 System Overview HiPath 3500 Trunk Boards Table 2-40 B channels per board Capacity Ports per board Board Name Trunk Boards for HiPath 3500 STLS4R 4 8 TLA4R Cou ntry Type/Description Max. number of boards per system ROW U.S. 2.9.4.2 For internal use only #1 x x Board for ISDN basic access. Permits configuration of ISDN trunks, tie trunks, and subscribers (no feeding) on the same board.
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3000sb2.fm HiPath 3000 System Overview HiPath 3500 For internal use only 2.9.4.3 Boards for Tie Trunk Traffic Table 2-41 HXGR3 2 8 3 x x HG 1500 board for connecting the HiPath 3500 system directly to a local data network (Ethernet). TS2R 30 30 1 x - In HiPath 3000/HiPath 5000 V5.0 and later, the B channels in the TS2R board are subject to license. Consequently, the TS2R board S30810-K2913-Z300 has been assigned a new hardware identification code.
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3000sb2.fm HiPath 3000 System Overview HiPath 3500 For internal use only 2.9.5 Additional System Data 2.9.5.1 Heat Dissipation and Power Consumption Max. heat dissipation: approx. 180 kJ/h HiPath 3500 88 - 264 Vac max. approx. 90 W Figure 2-23 Heat Dissipation and Power Consumption in a HiPath 3500 Appendix A, “Identifying System Power Requirement” contains information on the power requirements of individual boards and components. 2.9.5.
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3000sb2.fm HiPath 3000 System Overview HiPath 3500 For internal use only 2.9.6 Additional Power Supply from the EPSU2-R An EPSU2-R external power supply must be used if the total number of UP0/E stations, analog stations, and stations connected using adapters is greater than 72. Additional power can be made available by connecting the external EPSU2-R power supply. To do this, connect the DC port on the EPSU2-R to the special –48 Vdc input on the UPSCDR.
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3000sb2.fm HiPath 3000 System Overview HiPath 3500 2.9.7 For internal use only Expansion Cabinet Rack ECR When installing the system, an ECR in the 19’’ cabinet is required if ● emergency battery operation is necessary during a power failure or if the system requires uninterruptible power. The necessary batteries are installed in the ECR.
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3000sb2.fm HiPath 3000 System Overview HiPath 3300 For internal use only 2.10 HiPath 3300 2.10.1 Hardware Overview Structure The HiPath 3300 housing intended for use with 19’ cabinets contains three slot levels with the following assignments: ● Slot level 1: slide-in shelves for two peripheral boards ● Slot level 2: slide-in shelf for CBRC control board ● Slot level 3: optional boards (up to 3 modules) The power supply unit is located on the back of the subrack.
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3000sb2.fm HiPath 3000 System Overview HiPath 3300 2.10.2 For internal use only Static Traffic Capacity The HiPath 3300 system has the following static traffic capacities. Table 2-44 HiPath 3300 - Static Traffic Capacity System HiPath 3300 (see Figure 2-24) 2-98 Slots Static Traffic Capacity 2 / 3 (CBRC) 24 erlangs 4 16 erlangs 5 16 erlangs Total static traffic capacity of the system 56 erlangs P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb2.fm For internal use only 2.10.3 Central Components 2.10.3.1 CBRC HiPath 3000 System Overview HiPath 3300 Introduction The CBRC (Central Board Rack with Coldfire Com) board performs all central control and switching functions for HiPath 3300. Subboards The following subboards (some of which are optional) can be used depending on the application: ● CMS clock module small – supports all two-channel cordless connections to the HiPath 3550, HiPath 3350, HiPath 3500 and HiPath 3300 systems.
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3000sb2.fm HiPath 3000 System Overview HiPath 3300 For internal use only Interfaces ● Eight UP0/E (digital subscriber line interfaces) Up to three BS3/1 base stations can be connected directly for HiPath Cordless Office. ● Four T/Rs (analog subscriber line interfaces) ● Two S0 interfaces (trunk or subscriber or fixed connection) ● One V.24 interface 2.10.3.2 UPSC-DR Introduction This board combines the power supply and battery management functions.
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3000sb2.fm HiPath 3000 System Overview HiPath 3300 For internal use only ● Bridging times The following table lists the maximum bridging times (battery operation in case of power failure) available with four batteries V39113-W5123-E891 (4 x 12 V/7 Ah batteries). Table 2-45 System UPSC-DR - Bridging Times with four Batteries V39113-W5123-E891 (4 x 12 V/7 Ah Batteries) Power supply unit HiPath 3300 UPSC-DR Load levels Normal output load = 5 V/3 A; –48 V/0.5 A; ringing approx.
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3000sb2.fm HiPath 3000 System Overview HiPath 3300 2.10.4 Peripheral Components 2.10.4.1 Subscriber Line Modules Table 2-46 Subscriber Line Modules for HiPath 3300 Cou ntry Type/Description Max. number of boards per system ROW U.S.
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3000sb2.fm HiPath 3000 System Overview HiPath 3300 For internal use only Trunk Boards Table 2-47 Cou ntry Type/Description Max. number of boards per system ROW U.S. Capacity Ports per board Board Name Trunk Boards for HiPath 3300 B channels per board 2.10.4.2 TLA4R 4 2 x - Trunk board for analog lines including ALUM and call metering receiving equipment board TMGL4R 4 2 - x Trunk board for analog lines STLS4R 4 2 x x Board for ISDN basic access.
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3000sb2.fm HiPath 3000 System Overview HiPath 3300 Table 2-49 Optional Boards for HiPath 3300 Capacity Cou ntry ROW Board Name Options ANI4R Analog trunks 4 - Type/Description U.S. 2.10.4.4 For internal use only x This board allows calling line identification (caller ID) in conjunction with TMGL4R.
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3000sb2.fm HiPath 3000 System Overview HiPath 3300 For internal use only 2.10.5 Additional System Data 2.10.5.1 Heat Dissipation and Power Consumption Max. heat dissipation: approx. 180 kJ/h HiPath 3300 88 - 264 Vac max. approx. 90 W Figure 2-25 Heat Dissipation and Power Consumption in a HiPath 3300 Appendix A, “Identifying System Power Requirement” contains information on the power requirements of individual boards and components. 2.10.5.
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3000sb2.fm HiPath 3000 System Overview HiPath 3300 2.10.6 For internal use only Expansion Cabinet Rack ECR When installing the system, an ECR in the 19’’ cabinet is required if ● emergency battery operation is necessary during a power failure or if the system requires uninterruptible power. The necessary batteries are installed in the ECR.
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3000sb2.fm HiPath 3000 System Overview Recommendations for CMA and CMS Utilization For internal use only 2.11 Recommendations for CMA and CMS Utilization One of the following optional subboards can be used for advanced clock accuracy: ● Clock Module Small CMS (S30807-Q6928-X) for all HiPath 3000 central control boards. ● Clock Module ADPCM CMA (S30807-Q6931-X) for the CBCC and CBRC central control boards.
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3000sb2.fm For internal use only 2.12 HiPath Cordless Office 2.12.1 Introduction HiPath 3000 System Overview HiPath Cordless Office For Version 1.2 and later of HiPath 3000, HiPath Cordless Office can be used on all systems of this product line. Direct connection The BS3/1 (S30807-H5482-X) and BS4 (S30807-U5491-X) base stations can be connected directly to the UP0/E interfaces on the central control boards in the HiPath 3550, HiPath 3350, HiPath 3500, and HiPath 3300.
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3000sb2.fm HiPath 3000 System Overview HiPath Cordless Office 2.12.2 For internal use only System Configuration The following table indicates the maximum possible system configuration parameters for the HiPath Cordless Office. It also shows when ● CMA or CMS is necessary. ● an analog trunk access is possible. HiPath Cordless Office - System Configuration for HiPath 3000 V5.0 SLCN Clock modules BS3/1 BS3/S BS2/2 BS3/3 BS4 BS3/1 BS3/S BS2/2 BS3/3 BS4 Max. no.
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3000sb2.fm HiPath 3000 System Overview HiPath Cordless Office For internal use only 2.12.3 Multi-SLC and Cross-System Networking Multi-SLC (HiPath 3800, HiPath 3750, HiPath 3700) and system-wide networking (HiPath 3800, HiPath 3750, HiPath 3550, HiPath 3350, HiPath 3700, HiPath 3500, HiPath 3300) You can install up to four SLC16 or SLC16N boards in HiPath 3750 and HiPath 3700 and up to four SLCN boards in HiPath 3800.
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3000sb2.fm HiPath 3000 System Overview HiPath Cordless Office Table 2-52 For internal use only Required B Channels for Multi-SLC and System-Wide Networking Mobile telephone (MT) has set up a connection Required B channels Handover from current-location to current-location cordless board 5 (temporary) Required B chan- Required B channels for the home nels for the curcordless board rent-location cordless board 3 HiPath 3750 Node ID = 1 Home SLC16 SLC16 no. = 1 Call no.
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3000sb2.fm HiPath 3000 System Overview HiPath Cordless Office For internal use only 2.12.4 Planning HiPath 3000 System Networks with Network-Wide Roaming The demand for additional B channels for fixed connection paths (CorNet NQ) must be taken into account for the system-wide extension connections described in Section 2.12.3. If using the "network-wide roaming" feature, you must make sure that different systems with identical DECT IDs do not have overlapping radio ranges.
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3000sb2.fm HiPath 3000 System Overview HiPath Cordless Office For internal use only Scenario 2: Correct DECT configuration of networked HiPath 3000 systems Handover works properly because DECT IDs are not identical even though the hops overlap. Disadvantage: No network-wide roaming.
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3000sb2.fm For internal use only 2.12.5 Components of HiPath Cordless Office 2.12.5.1 Mobile Telephones HiPath 3000 System Overview HiPath Cordless Office The mobile telephones in the Gigaset series can be used from 2000. 2.12.5.2 Base stations Types ● BS3/1 (S30807-H5482-X) is a base station that supports a maximum of four calls simultaneously. ● BS2/2 (S30807-H5471-X200) Up to 8 calls can be made simultaneously if the connection uses two UP0/E interfaces (upgrades only).
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3000sb2.fm HiPath 3000 System Overview HiPath Cordless Office For internal use only Technical specifications Table 2-53 Technical Data for Various Base Stations Parameter BS3/1 and BS3/S BS3/3 BS4 Outdoor cover Power supply voltage range 42 to 54 V 42 to 54 V 42 to 54 V – Power consumption max. 1.7 W max. 3.2 W max. 3.0 W – Housing dimensions 181 x 139 x 69 202 x 172 x 43 200 x 176 x 49 (W x D x H in mm) 296 x 256 x 90 Weight approx. 0.3 kg approx. 0.5 kg approx. 0.5 kg approx. 1.
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3000sb2.fm HiPath 3000 System Overview Technical Specifications HiPath 3000 For internal use only 2.13 Technical Specifications HiPath 3000 Table 2-54 Technical Specifications HiPath 3000 Maximum System Values Ringer Equivalence Number (type plate) HiPath 3800 HiPath 3750 HiPath 3550 HiPath 3500 HiPath 3300 Basic cabi- 5.4/2.7 A 2.6 A / 1.3 A / 5.4/2.7 A 2.
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3000sb2.fm HiPath 3000 System Overview Interfaces 2.14 For internal use only Interfaces Interfaces for stations Subscriber line Interface Digital UPO/E (2-channel) Analog T/R Cordless Digital (ISDN) UP0/E Connection Protocol optiPoint 500/600 and optiset E telephones CorNet-TS with adapters or UP0/E card Analog telephones, group 2, 3 fax, Vtx, DTMF voice mail, data via V.
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3000sb2.fm HiPath 3000 System Overview Interfaces For internal use only Interfaces for options Option Interface Connection Profi-PSE ESPA PSE Announcement before answering T/R E&M Announcement device without start/stop control or with start/stop control V.24/CSTA V.24 Service PC (first V.24 (RS-232) interface), applications (CSTA) or call detail printer/call charge computer (second V.
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3000sb2.fm HiPath 3000 System Overview Interface-to-Interface Ranges 2.15 For internal use only Interface-to-Interface Ranges Telephone interface-to-interface ranges (with J-Y (ST) 2x2x0.6, 0.6 mm diameter) Table 2-55 Telephone Interface-to-Interface Ranges (with (ST) 2x2x0.6, 0.
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3000sb2.fm HiPath 3000 System Overview Numbering plan For internal use only 2.16 Numbering plan HiPath 3000/HiPath 5000 provide one default numbering plan for users. Table 2-57 Default Numbers for HiPath 3000/HiPath 5000 V5.
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3000sb2.fm HiPath 3000 System Overview Technical Specifications and Compliance to HiPath 3000 For internal use only 2.17 Technical Specifications and Compliance to HiPath 3000 2.17.1 CE Compliance (not for U.S.) The systems conform to the following guidelines and standards: Guideline Standard R&TTE Directive 99/5/EEC ● ● ● ● ● 2.17.
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3000sb2.fm For internal use only 2.18 Environmental Conditions 2.18.1 Electrical Operating Conditions HiPath 3000 System Overview Environmental Conditions ● Operating limits Room temperature: + 5 ...+ 40 °C (41 ... 104 °F) absolute humidity: 2 to 25 g H2O/m3 Relative humidity: 5 - 80% ● System ventilation is by convection. Automatic ventilation is required when using the HG 1500 in HiPath 3550 and HiPath 3350. 7 2.18.
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3000sb2.fm HiPath 3000 System Overview Environmental Conditions 2-126 For internal use only P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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For internal use only 3 HiPath 5000 System Overview 3.1 Introduction 3000sb3.fm HiPath 5000 System Overview Introduction HiPath 5000 is operated as a central administration unit in an IP network of HiPath 3000 systems. By creating a "Single System Image", all relevant nodes can be centrally administered. HiPath 5000 is the platform for the central provision of applications, and facilitates the use of these applications by all IP networking stations.
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3000sb3.fm HiPath 5000 System Overview Introduction For internal use only ● Customer License Agent CLA (service for analyzing and decrypting a HiPath License Management license file) ● Central License Manager CLM (CLA front-end for reading in licenses in online and offline mode) ● Personal Call Manager PCM (Web-based application for the configuration and administration of personal call forwarding operations) ● HiPath FM Desktop V3.
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3000sb3.fm HiPath 5000 System Overview Software Structure For internal use only 3.2 Software Structure Feature server The Feature Server is an essential component in the HiPath 5000 software architecture and serves as a central point for administration and as a data interface for applications and middleware. In addition, the Feature Server synchronizes the HG 1500 boards with all necessary data for digit analysis in a HiPath 3000/HiPath 5000 network.
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3000sb3.fm HiPath 5000 System Overview Software Structure For internal use only The following figure shows the services and routines associated with the Feature Server. CDB Synchronization HiPath 3000 –> server vsync.exe Application Interface Call Address Resolution Update Server cars.exe vaplx.dll Server Control Layer (MS Windows Service) HG 1500 Registration Server regserver.exe Event Log Texts VEvtLogMsg.dll AssCkds.dll vsrv.exe Accs520x.dll Accs520x.dll Accs520x.dll Accs520x.
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3000sb3.fm HiPath 5000 System Overview Software Structure For internal use only The following table shows the most important features of the Feature Server. Table 3-1 Component vsrv.exe vaplx.dll cars.exe regserver.exe vsync.exe FCT.dll Feature Server Components Function Basic Feature Server component. As an MS Windows service, it starts all other components. Logical interface for applications. Provides read-only and read/write access to CDB data.
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3000sb3.fm HiPath 5000 System Overview HiPath 5000 Server PC 3.3 For internal use only HiPath 5000 Server PC To use HiPath 5000, the following minimum requirements must be met: ● Hardware and software Table 3-2 Hardware and Software Minimum Requirements for HiPath 5000 Component ● New system Upgrade an existing system to V5.
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3000sb3.fm HiPath 5000 System Overview HiPath 5000 Server PC For internal use only Table 3-3 RAM Space of the HiPath 5000 Server Minimum RAM Up to 2 nodes Up to 8 nodes Up to 16 nodes Up to 32 nodes Up to 64 nodes1 512 MB 1 GB 1 GB 1.5 GB 2 GB HiPath ComScendo Service + 100 MB + 100 MB + 100 MB + 100 MB not supported HiPath Manager PCM V2.0 + 90 MB + 90 MB + 90 MB + 90 MB + 90 MB HiPath ProCenter Office V1.3 with HiPath Xpressions V3.
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3000sb3.fm HiPath 5000 System Overview HiPath 5000 Server PC Table 3-4 For internal use only Prerequisites for a Single-PC Solution Upgrade V4.0 to 2 nodes1 V5.0 (3 GHz 1-node system CPU) (1 GHz CPU) 3-6 nodes1 (3 GHz CPU) 7 - 16 nodes1 (3 GHz CPU) 17 - 32 33 - 642 nodes1 nodes1 (3 GHz (3 3 GHz CPU) CPU) HiPath Software Manager possible possible possible possible possible possible DLS3 possible possible possible possible possible possible HiPath Manager PCM V2.
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3000sb3.fm For internal use only 3.4 Server Networking 3.4.1 Features of IP Networking HiPath 5000 System Overview Server Networking Transparent for End Users ● No special telephones are required, as the conversion of voice into IP packets takes place in the LAN gateway rather than in the telephone. ● The transfer of the general network features has no effect on the way the telephones are used, and therefore does not restrict the convenience of the telephone functions in any way.
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3000sb3.fm HiPath 5000 System Overview Server Networking For internal use only ● there is no more capacity available in LAN accesses (maximum number of B channels for LAN gateway exceeded) ● a connection is explicitly requested (for example a modem connection) > Note ISDN lines are required as a trunk connection for routing data connections/VoIP connections over the integrated ISDN router.
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3000sb3.fm HiPath 5000 System Overview Server Networking For internal use only 3.4.2 IP Network and Application Server Requirements 3.4.2.
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3000sb3.fm HiPath 5000 System Overview Server Networking For internal use only Bandwidth Requirements for Additional Services: The specified values represent the load in relation to a maximum call volume of 1400 BHCA (this is the maximum traffic with a connected call center solution). Type Record size Bandwidth requirement Busy signal (optiClient Attendant) 300 bytes 3 Kbps Call detail records 200 bytes 1 Kbps ACD information 3.
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3000sb3.fm HiPath 5000 System Overview Server Networking For internal use only Accordingly, the minimum bandwidth required is as follows: The necessary bandwidth must be calculated using N as the number of simultaneous connections: Required bandwidth Formula (Kbps) of approximate values With ITU G.711 .. N x 90 (voice) + N x 4 (BLF+CDR) + 10 (ACD/TAPI) With ITU G723.1 ..
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3000sb3.fm HiPath 5000 System Overview Server Networking 3.4.2.5 For internal use only Quality Assurance Procedures to be Supported ● Quality of Service (QoS) procedures in accordance with IEEE 802.1q (layer 2) ● Type of Service (ToS) in accordance with RFC 791 (layer 3), packet prioritization ● Differentiated Services (DiffServ - DS) procedure in accordance with RFC 2474 (layer 3) 3.4.2.6 Maximum Package Losses A maximum packet loss of 3% is tolerated.
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3000sb3.fm For internal use only 3.4.2.9 HiPath 5000 System Overview Server Networking Adaptation of QoS Classes to Oscar Standardization according to the "HiPath QoS Strategy" involves adjusting the assignment of QoS classes on HG 1500 and in WBM: Previous allocation in CDB 2.4: Voice Payload = AF43 Call Signaling = AF31 Data Payload = AF21 Network Cont. = AF12 New allocation in CDB 2.5: Voice Payload = AF12 Call Signaling = AF21 Data Payload = AF11 Network Cont.
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3000sb3.fm HiPath 5000 System Overview Server Networking 3-16 For internal use only P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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For internal use only 3000sb4.fm HiPath 3000/5000 in the LAN Network Network Analysis 4 HiPath 3000/5000 in the LAN Network 4.1 Network Analysis Several protocols are used in data communications (X.25, Frame Relay, ATM and TCP/IP). The network layer IP (Internet Protocol) forms the key Internet protocol which enables interoperability with other networks and protocols such as Ethernet, X.25, Frame Relay and ATM. This is why IP is often used as a synonym for the entire technology.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Network Analysis 4.1.1 Protocols (H.323, CorNet IP) 4.1.1.1 H.323 For internal use only As a collective term, H.323 comprises the following topics: ● Signaling (H.245, etc.) ● Video transmission ● Voice data transmission/voice compression such as – G.723.1 (5.3/6.3 Kbps) – G.729A (8 Kbps) ● Data applications (application sharing, T.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Network Analysis For internal use only Payload connections with RTP (Real-Time Transport Protocol) in a LAN environment The bandwidth required for voice transmission in an IP network can be calculated using the following table: Packetizing parameters with WBM Sample size (ms) Payload (bytes) G.711 20 20 160 230 44% 92 G.711 40 40 320 390 22% 78 G.711 60 60 480 550 15% 73.3 G.723.1 1 30 24 94 292% 25.1 G.723.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Network Analysis Report type For internal use only Report interval (sec) Average Ethernet packet size (bytes) EthernetLoad (incl.) header (Kbps) Sender report 5 140 0.2 Recipient report 5 140 0.2 Total 0.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Network Analysis For internal use only Protocol Bytes IP header 20 PPP 9 Total 46 Compressed header 8 Table 4-5 Overhead Calculation A "compressed header" is usually used for RTP/UDP/IP Header compression. In addition every 5 seconds a full header is sent (total = 46 octets). The rule of thumb for calculating the bandwidth requirement for n parallel VoIP connections with G.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Network Analysis For internal use only Node Number TCP load (Kbps) Ping load (Kbps) 2 0.14 0.22 3 0.41 0.66 4 0.82 1.31 5 1.37 2.19 6 2.06 3.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Network Analysis For internal use only This operating mode offers the highest security for site-to-site VPNs. Protocol Bytes ESP Trailer Encoded? 12 ESP Padding Varying (y) Encrypted 2 Encrypted Varying (x) Encrypted RTP 12 Encrypted UDP 8 Encrypted IP (original) 20 Encrypted ESP Header 8 + IV1 ESP Padding Header Voice Payload IP (tunnel) 20 802.1Q VLAN tagging 4 MAC (incl.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Network Analysis For internal use only Bandwidth calculation for the AES encryption algorithm: Codec Packetizing Sample size (ms) Payload (bytes) Padding (bytes) Ethernet packet length Payload pack- Ethernet load et (overhead incl. preamble in %) (Kbps) G.711 20 20 160 6 294 75% 117.6 G.711 30 30 240 6 372 50% 99.2 G.711 40 40 320 6 454 38% 90.8 G.711 60 60 480 6 614 25% 81.9 G.723.1 1 30 24 14 166 500% 44.3 G.
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3000sb4.fm HiPath 3000/5000 in the LAN Network QoS - Quality of Service For internal use only 4.2 QoS - Quality of Service Subject Cross Reference Goals of QoS Section 4.2.1 on page 4-9 QoS in the Router? Section 4.2.2 on page 4-9 4.2.1 Goals of QoS Problems: ● ● Consequences ● ● ● Goals: 4.2.2 ● IP does not guarantee any bandwidths QoS is not part of H.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HiPath’s Network Analysis Service 4.3 For internal use only HiPath’s Network Analysis Service Product Description Network Analysis checks whether the customer’s communication network is capable of using Siemens Business Over IP solutions. The assessment is carried out on the basis of productspecific parameters. The customer receives a final report which documents not only the network structure but also operative parameters (capacity, delay, jitter).
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3000sb4.fm HiPath 3000/5000 in the LAN Network LIM Board for LAN Connection For internal use only 4.4 LIM Board for LAN Connection The LIM module allows the cost-effective connection of all HiPath 3000 models in TCP/IPbased LANs for the central system administration, APS transfer, TeleData Office or HiPath Fault Management. A 10 MB 10BaseT interface with an RJ45 jack is available for the LAN connection. Up to 6 TAPI 120 V2.0 can be operated via the LIM module on HiPath 3000 V4.0 SMR6 or later.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5 For internal use only HG 1500 V3.0 HiPath 3000/5000 HiPath 3000/5000 Central Board Central Board ISDN telecommunications network) ISDN Board ISDN Board HG1500 HG1500 Customer LAN Voice over IP Voice over IP Customer LAN e.g. optiPoint 400 standard CorNet-IP-TS e.g.optiClient 130 PCs for Internet connection, VoIP, administration etc. Version 3.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network HG 1500 V3.0 The H.323 communication between networked HiPath 3000 systems (nodes) must be considered as gatekeeper to gatekeeper communication. Registration between HG 1500 modules of networked systems is not performed. The CorNet-NQ protocol, tunnelled in H.323 via annex M1 is used. The splitting of HG 1500 resources into signaling and payload resources is an important feature of Version 5.0.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only ● Read rights to dynamic parameters of HiPath3000 manager in WBM ● Improved firewall function (stateful inspection, DoS, application level gateways) ● T.38 fax protocol standard support ● Support for HFA workpoints such as optiPoint410 standard or optiPoint600 office ● Logging of QoS data (Quality of Service) ● Licensing system as for HiPath3000/5000 V5.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network HG 1500 V3.0 The board includes a V.24 interface for initial startup. For initial startup, you will require a special adapter cable for HG 1500 V2 and a null modem cable for HG 1500 V3. An RJ45 jack has been provided for connecting to the LAN.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.1 For internal use only Protocols This section contains an overview of H.323 standards regarding signaling and media protocol that are relevant to HG 1500 V3.0. H.225.0 Q.931 Call Setup This protocol defines signaling between two endpoints for call setup and cleardown. H.225.0 RAS Control RAS (Registration, Admission and Status) defines signaling between client and gatekeeper for detection and registration purposes. H.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only RTCP (Real-time Control Protocol) is used for controlling RTP. It enables: ● Quality of Service (QoS) monitoring, ● transferring of information about session participants, ● regular distribution of control packets containing quality information to all session participants. TCP TCP (Transmission Control Protocol) provides a connection-oriented mode for data transmission.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only 4.5.1.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only H.225.0 Annex G Signaling protocol for edge gatekeepers in different domains Q.931 Signaling protocol for call setup and cleardown between two endpoints RAS Control Defines signaling between client and gatekeeper for detection and registration H.235 Standard Signaling protocol for authentication and encryption H.245 Standard Signaling protocol for defining usage of functions and channels H.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.3 For internal use only IP Networking In IP networking, the HG 1500 V3.0 connects telephone systems transparently over an IP network. As shown in the following diagram, this connection can be over the Internet – to connect a branch office to a company network, for example – as well as over a private IP network – to link departments in a single location, for example.
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3000sb4.fm For internal use only 4.5.3.1 HiPath 3000/5000 in the LAN Network HG 1500 V3.0 IP Networking with HiPath AllServe In combination with a HG 1500 V3.0, the HiPath AllServe integrates the connected nodes – HiPath 3000 systems with one or more HG 1500 V3.0 – to form a transparent, integrated communications system. All the networked nodes, whether connected locally or via the Internet, behave like a single, complete system with closed numbering.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 ● For internal use only System Speed Dialing The local speed dialing directories of all nodes are updated using a redundant central speed dialing directory on the HiPath AllServe server. This provides all IP telephones connected to the HG 1500 V3.0 with the same speed dialing as SCN telephones.
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3000sb4.fm For internal use only ● HiPath 3000/5000 in the LAN Network HG 1500 V3.0 CorNet IP HiPath AllServe supports the CorNet IP protocol, which is used for tunneling CorNet features by IP. This makes the functional scope of the CorNet protocol available to IP terminals as well. More details of these functions can be found in "HiPath AllServe System Description", Chapter 3, "Features". P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.4 For internal use only Voice over IP (VoIP) Voice over IP (VoIP) enables voice data to be transmitted over an IP network, both internally and via the Internet. Voice over IP (VoIP) is an outstanding feature of HG 1500 V3.0. In combination with the clients connected to the LAN, the board makes it possible to use not only VoIP but also the telephony features of the system. In particular, this feature can be used for teleworking.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network HG 1500 V3.0 The IP networked systems and the HG 1500 V3.0 boards are administered with two different tools: ● HiPath 3000 Manager E: Extending the existing HiPath 3000 customer database to include information for IP networking. ● HG 1500 V3.0 WBM: Performing HG 1500 V3.0 board settings. > 4.5.4.1 The IP address used for IP networking is always that of the first LAN interface.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only The HG 1500 V3.0 supports the following codecs: ● G.711 (A-law and µ-law) voice coding – an ITU (International Telecommunication Union) standard for voice coding at 56 or 64 Kbps ● G.723.1 voice compression – an ITU standard for voice coding at 5.3 or 6.4 Kbps ● G.729A and G.729AB voice compression – an ITU standard for voice coding at 8 Kbps 4.5.4.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network HG 1500 V3.0 Echo suppression HG 1500 V3.0 supports echo suppression in accordance with G.168 to ensure acceptable voice quality in the WAN. Echo suppression is effective for round trip delays of up to 48 ms. Dynamic jitter buffer The dynamic jitter buffer eliminates the distortion caused by fluctuations in the arrival of voice and video packets.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only ● Not more than 20% of the available bandwidth should be used. ● Not more than 10% of the total data traffic should be broadcast packets. ● The error rate should not amount to more than 1% of data traffic and should not tend to increase.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only Environmental requirements for fax/modem over G.711 Fax/modem over G.711 can be enabled if the IP network satisfies the following requirements: Value Time Jitter <= 20 msec Delay (one way) <= 50 msec Delay (round trip) <= 100 msec Packet drop <= 0.05% Table 4-14 Prerequisites for Modem over G.711 If the above values are not observed in the IP network, the fax or modem transmission may be interrupted.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.5 For internal use only Fax over IP with HG 1500 V3.0 Fax over IP guarantees the compatibility of traditional analog fax devices in IP telephony networks. The following scenarios must be taken into account when using the real-time communication system HiPath 3000 with the HG 1500 V3.0 board.
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3000sb4.fm For internal use only – Samsung SF-350, – Philips magic 2 primo HiPath 3000/5000 in the LAN Network HG 1500 V3.0 UDP This protocol is an non-secure connection. IP packets are sent without knowing whether they are received. Thus, this procedure has a number of disadvantages. If you are not sure that the information has been received, then greater effort is required to secure this information.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.6 For internal use only Fax over VCAPI In the case of Fax over VCAPI, virtual fax devices are connected to a LAN and the HG 1500 V3.0s replace the S0 cards in the customer PCs. These virtual stations are installed at a PC and exchange their fax information over a separate specially developed interface. The CAPI protocol was used as a basis to provide the same functionality as a PC card. This information is then processed in the HG 1500 V3.
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3000sb4.fm For internal use only 4.5.7 HiPath 3000/5000 in the LAN Network HG 1500 V3.0 Modem via IP As for the encapsulation of voice transmission on IP routes, the HG 1500 V3.0 can also route analog data between modems over an IP connection. This function enables connections to be made between traditional analog modems in IP networks. The HG 1500 board different functions for transferring the information: Modem over G.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.9 For internal use only Internet Gateway The HG 1500 V3.0 can function in a variety of ways as an Internet gateway for clients in the LAN or for dialed-up devices. Figure 4-3 HG 1500 V3.0 as Internet Gateway (xDSL) The second Ethernet interface enables connection of an xDSL modem which the HG 1500 V3.0 addresses via PPPoE. Any client connected to the HG 1500 over IP can use an Internet connection via this modem.
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3000sb4.fm For internal use only Figure 4-4 HiPath 3000/5000 in the LAN Network HG 1500 V3.0 HG 1500 V3.0 as Internet Gateway (ISDN) The HG 1500 V3.0 can also set up a PPP connection to an ISP via one or more B channels. This connection, too, can be used simultaneously by multiple clients in the IP network. 4.5.9.1 PPP, PPPoE and PPTP The HG 1500 V3.0 supports PPP (Point-to-Point Protocol) for both incoming and outgoing SCN connections.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.9.2 For internal use only Network Address Translation (NAT) Network Address Translation (NAT) is the conversion of IP addresses in the LAN for the Internet. HG 1500 V3.0 provides NAT for Internet connections via a second Ethernet interface as well as for PPP connections via B channels.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network HG 1500 V3.0 MAC Address Filters for Using the Gateway from within the LAN MAC address filters can limit access to the router from devices within the LAN. When MAC filtering is activated, only devices within the LAN whose IP and MAC addresses have explicit permission to do so may set up a connection via the HG 1500 V3.0. (This function cannot be defined with dynamic IP address allocation in the LAN via BootP or DHCP).
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 > 4.5.9.9 For internal use only For poor connections, we recommend using the MPPC algorithm, which is very useful for resynchronization. Further information on both algorithms can be found in RFC 1974 (STAC) or RFC 2118 (MPPC) IP Accounting HG 1500 V3.0 saves information about transferred data for the purposes of IP connection accounting.
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3000sb4.fm For internal use only 4.5.9.10 HiPath 3000/5000 in the LAN Network HG 1500 V3.0 VCAPI PC software usually accesses ISDN lines via CAPI (Common ISDN Application Interface). CAPI requires an ISDN adapter be directly connected to the relevant computer. CAPI access is possible via local networks using VCAPI (Virtual CAPI).
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.9.11 For internal use only Enhanced B Channels (HXGM3 with 2 × PDM1) When the "Enhanced B Channels" feature is enabled in WBM, the board supports up to 32 B channels instead of the usual 16. Up to two PDM1 modules must be connected for this. The feature is supported in HiPath 3000 V3.0/V4.0 and HG 1500 V3.0 SMR4 or later.
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3000sb4.fm For internal use only 4.5.10 HiPath 3000/5000 in the LAN Network HG 1500 V3.0 Virtual Private Networks (VPN) Virtual Private Networks (VPN) connect individual computers and local networks via the Internet to form a closed virtual network. Communication in a VPN is tunneled through the Internet (encapsulated) and is protected from tapping and access by third parties such as Internet users and providers that are not a part of the VPN.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only A VPN therefore guarantees that data actually comes from where it appears to have come from. that they are transferred from there unaltered; and that they are not made known to a third party on the way. The HG 1500 V3.0 provides this function based on IPsec – a secure implementation of the IP protocol on level 3. This ensures that the VPN is transparent to applications as well as hardware.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network HG 1500 V3.0 Since a gateway in insecure mode would represent a weak point in the VPN, it must be placed in secure mode before the VPN can be configured. This requires a certain degree of effort to prevent any hackers from getting into the system during this phase of the process and undermining the subsequent steps taken. The following steps must be taken for the gateway to be in secure mode: 1.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.10.3 For internal use only Security Associations A Security Association (SA) combines an encryption algorithm and its parameters with a session key and the key’s period of validity This ensures the security of a VPN connection session. VPN connections with the HG 1500 V3.0 always require three SAs: one for initial mutual verification of identity and exchange of keys, and one for each direction of the connection once it is set up.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network HG 1500 V3.0 There is, however, no option to automatically transfer such certificates to clients; every such transfer must be manually performed – with disks, for example. Any subsequent certificate management, such as monitoring the period of validity or allocating certificates to client data, must also be done manually. The HG 1500 V3.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.11 For internal use only System Client and H.323 Client System Client You can configure clients such as optiPoint 400 or optiClient 130 V4.0 with payload switching capability. While calls are signaled via HiPath 3000, voice transfer between two payload switching clients occurs directly via the LAN. Using this procedure saves DSP resources. The transfer can occur via HG 1500 V3.
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3000sb4.fm For internal use only 4.5.12 HiPath 3000/5000 in the LAN Network HG 1500 V3.0 Bandwidth Management Bandwidth management controls the bandwidth for Voice over IP between two nodes with HG 1500 V3.0 which are routed via ISDN (not usually required for LAN connections). Five simultaneous calls can be made via one B channel if the audio codec is set to "G.723". However, the standard packetizing setting must be increased from 1 to 3.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.14 For internal use only Telematics Using the VCAPI Client Principle of Virtual CAPI (VCAPI) Today all users can access an ISDN card integrated in a network PC or server by installing a "virtual CAPI interface" (VCAPI) in their PCs to emulate the existence of a local ISDN card. With respect to PC applications, the virtual CAPI interface behaves for the most part like a CAPI interface supplied with an ISDN card.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only 4.5.15 VCAPI and TAPI HiPath 3300/3350, HiPath 3500/3550 or HiPath 3700/3750 1 42 53 6 7 8 9 0 ABC DEF ABC DEF GHI JKL MNO GHI MNO PQRS TUV WXYZ PQRS TUV → ↵← ↑↓ 1 3 4 5 72 86 9 0 ABC DEF ABC DEF GHI JKL MNO GHI MNO PQRS TUV WXYZ PQRS TUV ↵← ↑→ ↓ PC ISDN LAN HG 1500 V3.0 VCAPI server Figure 4-7 PC with VCAPI, dialing from PC via HG 1500 V3.0 with TAPI (TAPI for associated dialing or TAPI 120).
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.15.1 For internal use only VCAPI and Fax You can send and receive faxes via the HG 1500 V3.0 VCAPI. To do this, you need an optional CAPI-based fax software. Fax machine HiPath 3300/3350, HiPath 3500/3550 or HiPath 3700/3750 18 26 3 4 5 7 09 ↵← → ↑↓ ABC DEF ABC DEF GHI JKL MNO GHI MNO PQRS TUV WXYZ PQRS TUV PC ISDN LAN HG 1500 V3.0 with fax module Figure 4-8 PC with VCAPI and fax software.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only 4.5.15.2 VCAPI and File Transfer File transfer enables direct data exchange with your ISDN peer. This is possible using any software with the Euro File Transfer standard, or using the same proprietary software on both sides.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 4.5.16 For internal use only Routing LAN-LAN and teleworking LAN-LAN connections, that is WAN connections, can be set up with HG 1500 V3.0 to other HG 1500 V3.0 and HiPath 3000 LAN-Bridge 1.x and other routers. Routing also enables access to Internet providers.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only ● V.90 (max. 56,000 bps) Routing with HG 1500 V3.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only When the "Callback" function is activated, charges incurred by the called HG 1500 V3.0 are allocated, as this called party rejects the incoming call and actively re-establishes the connection (callback without a connection). In other words, no B channel is set up. Identification is performed via the station number entered in Setup or, in the case of analog stations, via the DID number entered under "ISDN peer". > 4.5.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only 4.5.18.1 HG 1500 V3.0 and Access to the Internet via a Network Provider UUNET Internet ISDN network 1 2 3 4 75 86 9 0 ABC DEF ABC DEF GHI JKL MNO GHI MNO PQRS TUV WXYZ PQRS TUV HiPath 3300/3350, HiPath 3500/3550 or HiPath 3700/3750 ↵← ↑→ ↓ HG 1500 V3.0 as router and/or router with NAT (Network Address Translation) and channel bundling LAN Client with Internet browser, e-mail client Figure 4-12 4.5.18.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only The T-DSL modem is connected to the board via a 10BaseT interface. The PPPoE (Point to Point Protocol over Ethernet) protocol is used for the connection. Internet ISDN network main station NTBA Splitter HiPath 3300/3350, HiPath 3500/3550 or HiPath 3700/3750 T-DSL Modem (NTBBA) HG 1500 V3.0 as router and/or router with NAT (Network Address Translation) LAN Client with Internet browser, e-mail client Figure 4-13 4.5.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only 4.5.19 Remote control Teleworking with HG 1500 V3.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only Verification of the IP address (configurable) of internal LAN subscribers. 4.5.19.2 Firewall A firewall is a barrier which protects against unauthorized access. In this case, the internal LAN (LAN1), for example, is to be protected against external access (such as Internet-based access via DSL).
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3000sb4.fm For internal use only ● HiPath 3000/5000 in the LAN Network HG 1500 V3.0 MAC verification MAC address filters can limit access from devices within the LAN. If MAC filtering is enabled, devices such as these can only set up connections from the LAN via HG 1500 V3.0 whose IP and MAC addresses are explicitly released for this purpose. > 4.5.19.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 ● For internal use only HTTP applications via a command interface HG 1500 V3.0 configuration data can be read out and modified and commands can be executed via the HTTP port. This applies to insecure (HTTP) and secure (HTTPS) connections. The Universal Resource Identifier (URI) in the HTTP sequence is recognized by the gateway board as an administration command. The HTTP header contains information required for authentication.
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3000sb4.fm For internal use only 4.5.20.1 HiPath 3000/5000 in the LAN Network HG 1500 V3.0 Multi-Gateway Administration (MGA) The configuration of a large number of gateways, in particular, can cost administrators considerable time and effort, and so can – even only minor – modifications to a configuration. HG 1500 V3.0 therefore supports the distribution of configurations from a master gateway to any number of slave gateways.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only On layer 2 (in accordance with OSI, Ethernet), you can activate an extension (IEEE 802.1p) to the standard Ethernet format (DIX V2). This adds more information to the Ethernet header including a 3-bit data field. This field carries priority information on the data packet. For all packets that reach the board from the LAN, both Ethernet formats (IEEE 802.
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only face via "QoS Capability". When the default value is set ("identical"), nothing is translated; with the values "DiffServ" or "IP Precedence", translation is performed on the basis of the table below, if data is not entered in the field in accordance with the standard set. In the case of IP data traffic, the IP packets that generate HG 1500 V3.0 are split into five groups (for example the VCAPI server, H.323 gateway).
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3000sb4.fm HiPath 3000/5000 in the LAN Network HG 1500 V3.0 For internal use only IP header Ethernet header DiffServ Codepoint vs. Default (can be changed) Binary ToS field (bit field) (hex) AF 42 100100 90 AF 43 100110 98 EF 101110 B8 DE 000000 (default) 00 Table 4-15 Drop level high med x x IP Precedence IEEE802.
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3000sb4.fm HiPath 3000/5000 in the LAN Network IP Trunking For internal use only 4.6 IP Trunking 4.6.
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3000sb4.fm HiPath 3000/5000 in the LAN Network IP Trunking For internal use only HG 1500 has been extended to include the following features: ● Quality of Service (IEEE 802.1d) ● Type of Service (RFC 791) ● Differentiated Services (RFC 2474) ● Assured Forwarding, AF (RFC 2597) ● Expedited Forwarding, EF (RFC 2598) ● Compression to ITU G.723.1 or ITU G.711, adjustable > 4.6.2 Compression to ITU G.723.1 and QoS IEEE 802.1 d can be adjusted for each board.
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3000sb4.fm For internal use only ● HiPath 3000/5000 in the LAN Network IP Trunking Data transmission to the ITU-T standard X.75 Support of Network-wide Features The CorNet N protocol is supported for IP networking. which means that CorNet-N-specific features are transmitted over the IP network (tunnelling).
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3000sb4.fm HiPath 3000/5000 in the LAN Network IP Trunking For internal use only Standard Numbering Plan Telephone numbers are converted into the IP addresses of the remote communications platform (HiPath 3000) within the LAN access (HG 1500). A “routing table” which assigns the correct IP address to each destination call number or destination node number must be created to ensure that the IP address of the correct target node is implemented.
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3000sb4.fm HiPath 3000/5000 in the LAN Network IP Trunking For internal use only 4.6.3 Network-Wide Features with IP Networking New features have been added to the functionality of networking over digital leased lines via CorNet-N.
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3000sb4.fm For internal use only 4.6.4 HiPath 3000/5000 in the LAN Network IP Trunking Requirements of the IP Network Requirements of the Bandwidth In general, voice quality is heavily dependent on the quality of the IP network and its components such as switches and routers, for example. In networks that can provide QoS (see Page 4-74), customers have reported that the voice quality is extremely good despite compression using ITU G723.1.
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3000sb4.fm HiPath 3000/5000 in the LAN Network IP Trunking For internal use only Bandwidth The bandwidth for voice must be available in the network at all times. Consequently, the network must be analyzed prior to installation of the components. The following data is required to calculate the required bandwidth for voice transmission in an IP network in relation to the number of simultaneous connections: Type Bandwidth per connection Bandwidth per connection in the Ethernet in the WAN Voice with ITU G.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network IP Trunking When configuring fax or modem transmissions using the formula described above (outband transmission) the following are also required for each configured connection ● approximately 20 Kbps for fax group 3 (V.17, 14 Kbps) ● approximately 40 Kbps for modem connections (V.34, 33.6 Kbps).
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3000sb4.fm HiPath 3000/5000 in the LAN Network IP Trunking For internal use only Provision of QoS in Data Networks The required Quality of Service (QoS) discussed in the previous sections can be guaranteed in a data network by means of the following: ● ● ● Network design, – in which bandwidth for voice information is reserved in an IP network (e.g.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network IP Trunking 4.6.5 Special Features of Windows Networks 4.6.5.1 Routing and Name Resolution For example: when routing from HG 1500 V3.0 to HG 1500 V3.0 and for peer-to-peer connections (Windows for Workgroup Network for IP routing), you must create an LMHOSTS/HOSTS file on the client PCs. This is stored in the Windows directory under Windows 95, and in the directory WINNT\SYSTEM32\DRIVERS\ETC under Windows NT or 2000.
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3000sb4.fm HiPath 3000/5000 in the LAN Network IP Payload Switching 4.7 For internal use only IP Payload Switching Introduction IP payload switching optimizes communication between LAN-based IP workpoint clients. In HiPath 3000 V1.2 and lower, two B-channels (with two DSP resources) in the HiPath HG 1500 and HiPath 3000/5000 -internal switching network were seized for internal network calls. In HiPath 3000/5000 V3.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network IP Payload Switching Prerequisites The following components are necessary for using payload switching: ● IP workpoint clients – optiClient 130 V5.0 – optiPoint 400/410/420 and optiPoint 600 optiPoint 300 advance and the optiPoint IP adapter (supported up to and including V1.2) are not supported. ● HG 1500 boards with Digital Signal Processor DSP (voice and data) P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Applications over IP For internal use only 4.8 Applications over IP 4.8.1 Call Detail Recording Central (CDRC) via IP In HiPath 3000/5000 , you can start up the central call data output function only once, which means that it is available to only one application at a time. Three different modes exist to support the various requirements of the different applications.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Applications over IP For internal use only 4.8.1.2 TCP Client in HiPath 3000/5000 HiPath 3000/5000 TCP client External application TCP protocol TCP server When call data records accumulate, the TCP client (HiPath 3000/5000 ) sets up a TCP/IP connection to an external TCP server (external application) and transmits the data.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Applications over IP 4.8.2 For internal use only CSTA via IP The Transmission Control Protocol TCP is used for CSTA via IP. A permanent link connection is set up. Data packet loss is detected and automatically corrected. A total of three CSTA clients or applications can connect to HiPath 3000/5000 simultaneously via the LAN, and thus can use CSTA via IP simultaneously. Restrictions may apply to applications that use certain services.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Administration & Fault Management For internal use only 4.9 Administration & Fault Management 4.9.1 Overview HiPath 3000/5000 with a LIM or a HG 1500 board can be administered centrally over a LAN connection from one or more PCs using SNMP.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Administration & Fault Management 4.9.2 SNMP Functionality 4.9.2.1 Introduction For internal use only As part of the TCP/IP protocol family, the Simple Network Management Protocol (SNMP) is an easy-to-use platform for performing management tasks in the HiPath 3000/5000 system software.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Administration & Fault Management 4.9.2.3 For internal use only Using SNMP An MIB browser (available with Hewlett-Packard’s "Network Node Managers") is required for using SNMP functionality.
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3000sb4.fm For internal use only ● HiPath 3000/5000 in the LAN Network Administration & Fault Management Information (for information only) General traps, such as MSG_GW_SUCCESSFULLY_STARTED, are sent as "information". Reboot traps are always "critical", "major" or "minor" errors. Threshold/resource traps occur as follows: When an event is received, the trap is sent as either "Warning", "Minor" or "Major".
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3000sb4.fm HiPath 3000/5000 in the LAN Network Administration & Fault Management For internal use only Examples of traps generated by HG 1500 V3.0: 1. 2.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Administration & Fault Management For internal use only 4.9.3 Administering HiPath 3000/5000 via the LAN Interface You can administer HiPath 3000/5000 via a computer connected to the LAN. HiPath 3000/5000 Central Board LIM * Customer LAN PC with HiPath 3000 Manager E * A HG1500 board can be used instead of the LIM board .
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3000sb4.fm HiPath 3000/5000 in the LAN Network Administration & Fault Management 4.9.4 For internal use only Remote Administration of HiPath 3000/5000 via PPP You can administer multiple HiPath 3000/5000 systems from a central service center via PPP (point-to-point protocol). Each HiPath 3000/5000 is addressed via its PSTN (public switching telephone network) interface.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Administration & Fault Management For internal use only 4.9.5 Remote Administration of Plus Products via PPP You can use HiPath 3000/5000 to administer Plus Products from a central service center. HiPath 3000/5000 merely provides the transmission medium for this. The actual Plus Product administration is performed via special software programs, such as pcANYWHERE.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Administration & Fault Management For internal use only ● The IP address of the service center (= PSTN partner in the service center) for setting up connections from the customer LAN to the service center and for the automatic transmission of error messages (SNMP traps). ● The DID number (part of the numbering plans) for direct identification of this remote structure.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Administration & Fault Management For internal use only Examples: IP data transfer from the customer LAN to the service center via the PSTN interface: IP customer LAN is transformed by HiPath 3000/5000 into an IP virtual LAN. IP data transfer from the service center to the customer LAN via the PSTN interface: IP virtual LAN is transformed by HiPath 3000/5000 into an IP customer LAN. – ● If “IP mapping = No” is selected, IP address mapping is not available.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Administration & Fault Management ● For internal use only Support for the External Gatekeeper The gatekeeper registers the H.323 clients and administers their rights and services. It converts the clients’ call numbers into logical names or IP addresses and vice versa. It also registers the gateways and can be networked with adjacent gatekeepers.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Networking Scenarios For internal use only 4.10 Networking Scenarios The following table shows permissible trunking scenarios when networking HiPath 3000/5000 V5.0 or HiPath 4000 via CorNet IP or CorNet NQ via TDM lines.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Networking Scenarios 4.10.
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3000sb4.fm For internal use only 4.10.2 HiPath 3000/5000 in the LAN Network Networking Scenarios Example 2 IP Trunking HiPath 3000/5000, 2 Nodes in the Network with Closed Numbering ● Functional scope between HiPath 3000/5000 CS corresponds to CorNet IP ● Closed numbering: Dialing from node to node: internal number Dialing from PSTN: subscriber line + internal number ● Open numbering is not supported by this configuration.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Networking Scenarios For internal use only ● Max. 64 nodes in the network without the 5000 RSM Feature Server ● An optional HPCO V1.3 can be implemented (for max. 16 nodes in the network) – ● As an alternative, ProCenter Agile can be used at one node An optional Xpressions Compact can be implemented centrally – 4.10.3 As an alternative, Xpressions V3.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network Networking Scenarios ● Workpoints at gateway 1 reach workpoints at gateway 2 or the HiPath 5000 CS via node number + internal number ● Workpoints at gateway 2 or the HiPath 5000 CS reach workpoints at gateway 1 via node number + internal number ● Max. 1000 workpoints in the network when using the 5000 RSM Feature Server ● Max. 32 nodes in the network when using the HiPath 5000 RSM Feature Server ● Max.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Networking Scenarios 4.10.5 For internal use only Example 5 Distributed IP Workpoints ● Boundary condition: the IP workpoints are only registered at the HiPath 5000 CS, distributed physically across two locations.
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3000sb4.fm For internal use only 4.10.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Networking Scenarios For internal use only ● Max. n times 64 nodes in the network without the 5000 RSM Feature Server ● An optional HPCO V1.3 can be implemented (for max. 16 nodes in the network) for closed numbering and open numbering as per variant 1 only – ● As an alternative, ProCenter Agile can be used at one node Central Xpressions Compact for closed numbering and open numbering as per variant 1 only 4.10.
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3000sb4.fm For internal use only HiPath 3000/5000 in the LAN Network Networking Scenarios ● Workpoints at gateway 1 reach workpoints at gateway 2 or the HiPath 5000 CS via an ISDN numbering plan, i.e. they dial the CO number ● Workpoints at gateway 2 or the HiPath 5000 CS reach workpoints at gateway 1 via an ISDN numbering plan, i.e. they dial the CO number ● The HiPath 5000 RSM Feature Server cannot be implemented if an ISDN numbering plan is used ● Max.
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3000sb4.fm HiPath 3000/5000 in the LAN Network Networking Scenarios 4.10.8 For internal use only Example 8 Payload Switching with IP Trunking If there are more than 64 nodes or one domain, Codec G.711 must be implemented to ensure sufficient voice quality. 4-104 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb5.fm Serviceability Overview For internal use only 5 Serviceability 5.1 Overview Introduction This chapter describes the options available to the service technician and the customer for ● performing system administration tasks on site ● performing system administration tasks from a remote location (remote operation) ● performing service and maintenance tasks ● identifying faults Chapter Contents This chapter discusses the topics listed in the table.
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3000sb5.fm Serviceability System Administration Options 5.
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3000sb5.fm For internal use only 5.2.1 Serviceability System Administration Options System Administration from a System Telephone All systems in the HiPath 3000/5000 product family can be administered to the full extent via a system telephone. The rights of the individual user will determine the extent to which he or she can perform administration tasks. Information on the various user groups and their access rights is contained in Section 5.3.10.2.
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3000sb5.fm Serviceability System Administration Options For internal use only Technical Requirements for the Service PC To implement the different service tools, the PC used must meet the technical listed in the following table. PC Component Requirement CPU PC must fulfill the minimum requirements of the operating system. Monitor VGA RAM PC must fulfill the minimum requirements of the operating system. Hard disk 150 MB free capacity (minimum) Floppy drive 3.5”, 1.
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3000sb5.fm For internal use only ● Creation and printing of: – Key labels for optiPoint 500 and optiset E telephones – Customer data printouts – Main distribution frame layout ● User and password administration for after sales service. ● Database conversion routine. Serviceability System Administration Options Access to the system using HiPath 3000 Manager E is only possible with a valid user name and associated password that have been entered in the system.
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3000sb5.fm Serviceability Options in the Service Department For internal use only 5.3 Options in the Service Department 5.3.1 Customer Database Backup (CDB Backup) A distinction is made here between ● backup of customer data without HiPath Software Manager and ● backup of customer data with HiPath Software Manager. 5.3.1.
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3000sb5.fm For internal use only Serviceability Options in the Service Department HiPath 5000 On the communication server, RAM data is copied automatically every three minutes and stored in the file hicom.pds. This file contains the complete data description of the HiPath 5000 with emulated HG 1500 boards. This includes: ● Customer data ● Trace ● error history ● Call detail data ● status data 5.3.1.1.
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3000sb5.fm Serviceability Options in the Service Department 5.3.2 > For internal use only Relocate/Transfer Application Processor Software (APS) APS replacement/transfer is not possible with HiPath 5000. You must perform a complete software upgrade. For system software updates, a distinction is made between ● HiPath 3000 systems without HiPath Software Manager and ● HiPath 3000 systems with HiPath Software Manager.
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3000sb5.fm For internal use only 5.3.2.2 Serviceability Options in the Service Department APS Transfer for HiPath 3000 Systems With HiPath Software Manager Definition The HiPath Software Manager supports, among other things, updates of the system software (Upgrade Manager) of all HiPath 3000 systems in the same customer network. An update of the software of installed HG 1500 boards (HG 1500 V3.0 SMR-3 or later) can also be performed.
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3000sb5.fm Serviceability Options in the Service Department 5.3.3 For internal use only Determining System Information and Installed Software Components (HiPath Inventory Manager) Definition HiPath Inventory Manager is a service for detecting the installed software components and system information in a HiPath 3000/HiPath 5000 network. System information is only determined upon initial start-up of the service.
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3000sb5.fm For internal use only 5.3.4 Serviceability Options in the Service Department Backing Up System Components (Backup Manager) Definition The HiPath Software Manager allows the following system components and databases of a HiPath 3000/HiPath 5000 network to be backed up: ● Full backup (= default setting) This option creates a data backup for all HiPath 3000 systems and HG 1500 boards in the HiPath 3000/HiPath 5000 network as well as databases (Feature Server, SQL Server).
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0sb5.fm Serviceability Options in the Service Department 5.3.5 Diagnostics Options 5.3.5.1 Recording HiPath 3000 Board Status 5.3.5.1.1 Central Control Boards For internal use only Run LED A RUN LED that displays the system’s operating capacity is located on the central control board.
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3000sb5.fm Serviceability Options in the Service Department For internal use only 5.3.5.1.2 Power Supplies Table 5-1 Power Supply Status Displays Board Status Display HiPath 3800 LUNA2 The LED displays the operating status (on or off). HiPath 3750, HiPath 3700 UPSM The LED displays the operating status (on or off). HiPath 3550, HiPath 3350, HiPath 3500, HiPath 3300 PSUP UPSC-D, UPSC-DR The LED displays the 5 V output voltage. ● ● 5.3.5.1.3 A green LED displays the 5 V output voltage.
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3000sb5.fm Serviceability Options in the Service Department For internal use only For ISDN boards, the status of the reference clock is displayed: ● No reference clock ● Reference clock for clock generator is created. When viewing the board status using the HiPath 3000 Manager E, all peripheral boards integrated into the system are presented in a table. The status display is updated every 3 seconds. With the Assistant T, you can only view the status of one board at a time.
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3000sb5.fm Serviceability Options in the Service Department For internal use only 5.3.5.2 Recording HiPath 3000 Trunk Status HiPath 3000 records the current status of each individual trunk in a table. If the status changes, the new status along with the time stamp is entered. You can use HiPath 3000 Manager E to view the trunk status, in which case the following information is provided.
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3000sb5.fm Serviceability Options in the Service Department 5.3.5.3 For internal use only Recording Station Status HiPath 3000 records the current status of each individual station in a table. You can use HiPath 3000 Manager E to view the station status, in which case the following information is provided.
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3000sb5.fm Serviceability Options in the Service Department 5.3.5.5 > For internal use only Trace Options for HiPath 3000 Special user rights are required for activating the Trace setting in the Maintenance menu, that are exclusively reserved by the user group Development. Tracing ISDN Activities This feature allows the user to trace ISDN telephones (subscriber ports) and ISDN trunks (trunk ports) in real time. ISDN activities are routed to HiPath 3000 Manager E and saved in a trace file.
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3000sb5.fm For internal use only 5.3.5.6 Serviceability Options in the Service Department HiPath Manager PCM Trace Monitor for HiPath 5000 Communication between the different HiPath 5000 applications is organized using various buffer tables and messages.
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3000sb5.fm Serviceability Options in the Service Department 5.3.5.7 For internal use only Eventlog for HiPath 3000 HiPath 3000 features an eventlog where accrued errors are classified according to error class and error number with the date/time of the original error. You can use HiPath 3000 Manager E to read out the eventlog. 5.3.5.8 Testing Telephones After startup and country adaptation, you can activate the terminal test on any optiPoint 500 or optiset E telephone using a code or the service menu.
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3000sb5.fm For internal use only 5.3.5.9 Serviceability Options in the Service Department Event Viewer for HiPath 5000 (Eventlog) Introduction The Event Viewer (Eventlog) is one of the tools supplied with NT-based operating systems (Microsoft Windows NT, Microsoft Windows 2000, Microsoft Windows XP, etc.). The Event Viewer administers logs that record information on programs, security, and system events on the computer.
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3000sb5.fm Serviceability Options in the Service Department 5.3.5.10 For internal use only HiPath 5000State Viewer The current status of the HiPath ComScendo service and all associated services can be checked via the state viewer. This is invoked via Start/Program Files/HiPath/HiPath 5000 Status Display. Figure 5-1 HiPath 5000State Viewer The example in Figure 5-1 illustrates the correct operation of a HiPath ComScendo service.
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3000sb5.fm For internal use only 5.3.5.11 Serviceability Options in the Service Department HiPath Fault Management HiPath 3000 and HiPath 5000 systems have a separate SNMP agent that allows access to various system data that is stored in its MIB or Management Information database. The MIB provides basic system information, status information, event-related data, and information on installed hardware (slots) and configured connections (ports).
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3000sb5.fm Serviceability Options in the Service Department 5.3.5.12 > For internal use only Licensing Analysis This documentation does not cover interpretation of the analysis data. Trace files, log files, etc. are used for problem analysis and are interpreted by Service Support during servicing. 5.3.5.12.1 Analysis Using Customer License Manager (CLM) The CLM installation directory (for example, C:\Program Files\licensing\license manager) contains the Trace directory among other things.
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3000sb5.fm For internal use only 5.3.5.13 > Serviceability Options in the Service Department Analysis Using HiPath Software Manager and HiPath Inventory Manager This documentation does not cover interpretation of the analysis data. Trace files, log files, etc. are used for problem analysis and are interpreted by Service Support during servicing.
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3000sb5.fm Serviceability Options in the Service Department 5.3.6 For internal use only HiPath 3000 Error Messages (Entries in the Eventlog for HiPath 3000) Classification Accrued errors are classified according to error class and error number. The three different error classes are described below: ● Error Class A = Customer-related error HiPath 3000 Manager E fails to issue a signal/message. Class A errors are indicated on the optiPoint Attendant display.
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3000sb5.fm For internal use only 5.3.8 Error correction 5.3.8.1 Automatic Error Correction Serviceability Options in the Service Department One of the below recovery actions is assigned to each error in the error memory. These recovery actions are programmed to automatically correct errors that occur. ● Hard restart ● Reload board ● Reload CDB backup ● Port lockout ● Power failure transfer (loop start) ● None A watchdog activates continuous loops.
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3000sb5.fm Serviceability Options in the Service Department 5.3.8.3 For internal use only Manual Error Correction With HiPath 3000 Manager E Initiating Restart (Reset) This initiates an immediate hard restart of the entire system with the current CDB. Initiating Reload Card This the single board (loading Loadware) to reload. Locking out and Releasing Boards and Ports HiPath 3000 Manager E enables you to lock out an entire subscriber line module or line circuit module and individual ports.
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3000sb5.fm Serviceability Options in the Service Department For internal use only 5.3.9 Remote Service Definition Remote service is described as communication between the service center and HiPath 3000/ 5000 using public telecommunications networks to fulfill service tasks. These tasks are ● remote system administration, ● remote administration of Plus products via the system, ● remote correction of system software (APS transfer), ● automatic signaling of error messages.
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3000sb5.fm Serviceability Options in the Service Department 5.3.9.1 For internal use only HiPath 3000 Connection Options ● HG 1500 All HiPath 3000 systems can be accessed remotely with a LAN-LAN link via the HG 1500 board. ● Integrated analog modem IMODN This modem enables remote access to all systems in the HiPath 3000 product line. Access is achieved using any trunks, tie trunks, and all subscriber lines. IMODN is designed as a plug-in card.
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3000sb5.fm For internal use only 5.3.9.2 Serviceability Options in the Service Department HiPath 5000 Connection Options In general, the connection to HiPath 5000 is established via special software programs, such as pcANYWHERE. Please refer to the relevant product documentation for information on possible applications. If the customer agrees, Remote Access Service RAS can also be used, provided this service is active on the HiPath 5000 server. 5.3.9.
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3000sb5.fm Serviceability Options in the Service Department For internal use only DTMF Remote Administration This feature facilitates remote system administration by transmitting DTMF signals. The user interface (menu prompt) is the same as that of the Assistant T for system administration on site. DTMF remote administration can be performed using either the analog or digital trunks. 5.3.9.4 Remote Correction of System Software (APS) The service center performs the APS transfer. 5.3.9.
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3000sb5.fm For internal use only Serviceability Options in the Service Department For more information on this, see Section 4.9.2. P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb5.fm Serviceability Options in the Service Department 5.3.10 Access Security 5.3.10.1 Logon With User Name and Password For internal use only Security To ensure that authorized users have access to the HiPath 3000/5000 and to prevent unauthorized accesses, users must be identified by a user name and authorized by a password. This applies to all local and remote administration and maintenance procedures using HiPath 3000 Manager E, Assistant T, HiPath 3000 Manager C, Assistant TC, and AMHOST.
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3000sb5.fm For internal use only Serviceability Options in the Service Department Changing Password Types Only with Assistant T can you change from a variable password to a fixed password type and vice versa. To do this, you have to re-initialize the country settings. This switches the entire content of the customer database (including user names and passwords) to a default state.
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3000sb5.fm Serviceability Options in the Service Department 5.3.10.2 For internal use only Pre-determined User Groups and Their Access Rights User Groups With a Variable Password The following table shows the six pre-determined user groups and their access rights. 1. ● ● 2.
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3000sb5.fm For internal use only Serviceability Options in the Service Department User Groups With a Fixed Password The following table shows the unchangeable user groups and their rights. User groups User rights 1. ● ● System maint. (Service) Name/Password= 31994/31994 No. Development Fixed Password Concept: Fixed User Groups and their Access Rights Customer admin. (Cust.
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3000sb5.fm Serviceability Options in the Service Department 5.3.10.3 For internal use only System Access Options The user’s access rights, in other words the data that the user may read or manage, always depend on the user group to which the user is assigned. Service Tools ● Assistant T and Assistant TC Log on by entering your user name and password (independently of the lock code) The system can only be accessed using the first two UP0/E connections from the first SLMO/SLU board in the system.
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3000sb5.fm For internal use only 5.3.10.4 Serviceability Options in the Service Department Customer Data Security When saving a customer database on the hard disk, a user table (part of the user administration) with user name and encrypted passwords are also saved. This guarantees access security when the customer database is opened offline later on. When opening the customer database offline, you are requested to enter your user name and password.
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3000sb5.fm Serviceability Options in the Service Department 5.3.11 For internal use only Automatic Logging of Administration Procedures Definition All accesses to customer-related data in the HiPath 3000/5000 are automatically logged in an area of the MMC (LOG area) reserved for this purpose. The information recorded includes who the user is, the data manipulated by the user, and the time. An authorized user (member of the “Audit” user group) can transfer the system data to a PC and assess it. 5.3.11.
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3000sb5.fm Serviceability Options in the Service Department For internal use only C7 = Pseudo area “Directions” – C7-1 Direction flags (Variable direction#) C8 = Pseudo area “Door setup” – C8-1 Door setup (Variable door#) C9 = Pseudo area “UCD Flags” – C9-1 UCD Flags C10 = Pseud area “Delete system counter” – C10-1 Delete system counter ● HiPath 3000 Manager E online (8) Archives from the log file and the user administration are logged.
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3000sb5.fm For internal use only 5.3.11.2 Serviceability Options in the Service Department Issuing and Saving Log Data Data is automatically logged in an area (LOG area) on the MCC reserved for this purpose. It cannot be switched off. If approximately 80 % of the MMC log area capacity is exceeded, a Class A error is issued. This error is dealt with like all Class A errors and is displayed on the optiPoint Attendant as “Revisor Alarm.
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3000sb5.fm Serviceability Options in the Service Department For internal use only Example of a Log Printout The following assumption applies as an example: The first system boot up has taken place. Customer-specific programming was completed.
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3000sb6.fm Middleware HiPath TAPI 120 V2.0 For internal use only 6 Middleware 6.1 HiPath TAPI 120 V2.0 The 1st party CTI functionality is available for all HiPath 3000 models in conjunction with HG 1500. Up to six TAPI 120 can be operated without a license. Licenses are mandatory for any additional TAPI 120s installed. The software, installation manual and additional information (data sheet) can be found on the Internet at http://www.siemens.de/hipath. 6.1.1 HiPath TAPI 170 V2.
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3000sb6.fm Middleware HiPath TAPI 120 V2.0 server 6.1.2 For internal use only Operating systems Windows NT 4.0 (SP 6 or higher) or Windows 2000 CallCenter operation If, as a customer of Siemens AG, you want to operate a call center with more than 32 agents at the CSTA interface, contact your country-specific Siemens organization to inspect additional configurations. For direct sales, please use the planning tool to inspect the dynamic performance limit of a HiPath 37x0 configuration.
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3000sb6.fm For internal use only Middleware HiPath TAPI 120 V2.0 ● The central administration tool updates the client configuration data in the central HiPath 3000/5000 database (SQL). ● The configuration data in the HiPath 3000/5000 database (SQL) and the local HiPath 3000/ 5000 databases (mdb) is synchronized via the CCMC (Central Configuration Manager Client) on the respective PCs. P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb6.fm Middleware HiPath TAPI 120 V2.0 6.1.
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3000sb6.fm For internal use only Middleware HiPath TAPI 120 V2.0 TSP (TAPI Extended Services) Features ● Central recording of call charges ● Support of ACD proxy request handler ● Telephone Data Service (TDS) ● Heartbeat/loopback ● AMHOST 6.1.4 System Connection Hardware TAPI 170 for HiPath 3000/5000 or in the HiPath Network The CTI components are usually connected to one another or to the system(s) via TCP/IP.
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3000sb6.fm Middleware HiPath TAPI 120 V2.0 6.1.5 For internal use only Software and Hardware Requirements Hardware Requirements for Server and Client PCs The hardware requirements valid here are those specified in Microsoft’s PC documentation for Windows NT 4.0 or Windows 2000. For more information see the Windows documentation. Software Requirements for the Server PC ● Windows NT Server 4.
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3000sb6.fm For internal use only 6.1.6 Middleware HiPath TAPI 120 V2.0 Installation Medium and Order of Installation Depending on the TAPI 170 system variant, the following applies: Installation of TAPI 170 for HiPath 3000/5000 or HiPath 5000 The installation files for TAPI 170 are included in the installation media for HiPath 5000 or HiPath 3000/5000 software installation. The order in which the components are installed is automatically selected by the installation program.
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3000sb6.fm Middleware HiPath CAP 3.0 6.2 For internal use only HiPath CAP 3.0 HiPath CAP is a powerful middleware solution with modular scalability.
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3000sb6.fm For internal use only Middleware HiPath CAP 3.0 Highlights ● Standard protocols and APIs: Microsoft TAPI 2.x/3.0, JTAPI, CSTA III ASN.1, CSTA XML, Microsoft Wave API ● Call Control Service (SCC) for CTI ● – multi-domain features – harmonization of the call models for Hicom 300 H, HiPath 3000, HiPath 4000, HiPath 5000, HiPath 8000, Octopus E300/800 Rel. 6.
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3000sb6.fm Middleware HiPath CAP Management 6.3 For internal use only HiPath CAP Management CAP Management is the central component in a CAP cluster. It manages and controls all processes and services in a local or distributed HiPath CAP installation. The cluster ID is a unique form of identification for CAP components in the same CAP cluster. The following diagram illustrates the position and configuration of the individual CAP components in a distributed installation.
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3000sb6.fm Middleware HiPath CAP Management 6.3.1 For internal use only HiPath CAP Client/Server Architecture The HiPath CAP system is based on a client/server architecture. This architecture allows third party CTI solutions to be implemented. CAP Call Control Service enables the connection to the telecommunication system and provides application interfaces both on the CTI server and on the CTI terminals.
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3000sb6.fm For internal use only Middleware CAP TAPI Service Provider CAP Call Control Service runs in conjunction with CAP Management, which facilitates the administration of the individual servers. In addition, all telephone numbers are protected with a password via CAP Management. CAP Call Control Service runs in conjunction with CAP Management, which facilitates the administration of the individual servers. In addition, all telephone numbers are protected with a password via CAP Management.
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3000sb6.fm Middleware CAP TAPI Service Provider 6-14 For internal use only P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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For internal use only 7 Workpoints 7.1 optiClient 130 V5.0 3000sb7.fm Workpoints optiClient 130 V5.0 The optiClient 130 V5.0 is a PC-based multimedia application that offers connection services for different communication media over a LAN (network). Voice, video, or chat connections can be managed and controlled using the optiClient 130 V5.0. For voice connections, this means that the optiClient 130 V5.0 can be used on a PC like a telephone. Modular structure The optiClient 130 V5.
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3000sb7.fm Workpoints optiClient 130 V5.0 For internal use only Documentation German and English documentation is available for optiClient V5 Step 2. Other languages - French, Italian, Spanish, Portuguese, Dutch documentation – at present only available for optiClient V5 Step 1. New Features ● Support for HiPath 3000 ● Contact list/ personal internal phonebook ● Contact list ● Web browser ● easyCom module ● Migration tool (V2.5/V4.0 è V5.0 Step 2) ● Small Remote Site Redundancy 7.1.
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3000sb7.fm For internal use only ● Workpoints optiClient 130 V5.0 Video modules – These modules display the actual video image and the external partner or both conference partners. 7.1.1.1 User Interface The optiClient 130 user interface consists of a main bar (system bar) that features a range of associated dialogs for selecting the individual functions and settings and for identifying ringing state. User interface features: ● The optiClient main bar can be positioned anywhere on the desktop.
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3000sb7.fm Workpoints optiClient 130 V5.0 ● RAM memory: 512 MB or more recommended ● At least 150 MB of free space on the hard disk ● CD-ROM drive ● Ethernet network card For internal use only Network requirement/QoS ● for the Quality of Service (QoS) function with 802.1p support ● USB support for connecting the optiPoint handset as an audio device 7-4 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm For internal use only 7.2 Workpoints optiPoint 410 and optiPoint 420 product family optiPoint 410 and optiPoint 420 product family The IP telephones in the optiPoint 410 and optiPoint 420 families allow users to conduct telephone calls in the simple, familiar way over a data network. All HiPath 3000/HiPath 5000 features that are offered in the display dialog, in the service menu, and on function keys are available (except for Relocate).
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.1 optiPoint 410 Telephones 7.2.1.1 optiPoint 410 entry For internal use only Main Features ● Protocols – H.323, HFA/V3 + V4, CorNet IP – HTTP, DHCP, SNMP, FTP – H.235 (security) – QoS to DIFFSERV and IEEE 802.1 p/Q ● Voice compression G.711, G.722, G.723 and G.729 A/B ● Power over LAN (in accordance with Cisco and standard pre802.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family For internal use only Standard key assignment (default) for optiPoint 410 entry Consultation hold Number redial Message Callback Speed dialing Microphone on/off Loudspeaker Disconnect Figure 7-1 optiPoint 410 entry - Standard Key Assignment (Default) P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.1.2 For internal use only optiPoint 410 economy Main Features ● Protocols – H.323, HFA/V3 + V4, CorNet IP – HTTP, DHCP, SNMP, FTP – H.235 (security) – QoS to DIFFSERV and IEEE 802.1 p/Q ● Voice compression G.711, G.722, G.723 and G.729 A/B ● Power over LAN (in accordance with Cisco and standard pre802.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family For internal use only Standard key assignment (default) for optiPoint 410 economy Service Programmable Number redial Programmable Microphone on/off Programmable Loudspeaker Programmable Programmable Programmable Programmable Disconnect Figure 7-2 optiPoint 410 economy - Standard Key Assignment (Default) P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.1.3 For internal use only optiPoint 410 standard Main Features ● Protocols – H.323, HFA/V3 + V4, CorNet IP, SIP – HTTP, DHCP, SNMP, FTP – H.235 (security) – QoS to DIFFSERV and IEEE 802.1 p/Q ● Voice compression G.711, G.722, G.723 and G.729 A/B ● Power over LAN (in accordance with Cisco and standard pre802.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family For internal use only Standard key assignment (default) for optiPoint 410 standard Service Programmable Number redial Programmable Microphone on/off Programmable Loudspeaker Programmable Programmable Programmable Programmable Disconnect Figure 7-3 optiPoint 410 standard - Standard Key Assignment (Default) P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.1.4 For internal use only optiPoint 410 advance Main Features ● Protocols – H.323, HFA/V3 + V4, CorNet IP, SIP – HTTP, DHCP, SNMP, FTP – H.235 (security) – QoS to DIFFSERV and IEEE 802.1 p/Q ● Voice compression G.711, G.722, G.723 and G.729 A/B ● Power over LAN (in accordance with Cisco and standard pre802.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.2 For internal use only optiPoint 420 Telephones The IP telephones of the optiPoint 420 family feature self-labeling keys. Self-labeling means that each key is assigned a display (1 line with 12 characters) where the currently-stored function or station number is shown. 7.2.2.1 optiPoint 420 economy Main Features ● Protocols – H.323, HFA/V3 + V4, CorNet IP, SIP – HTTP, DHCP, SNMP, FTP – H.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family For internal use only Standard key assignment (default) for optiPoint 420 economy Service Programmable Number redial Programmable Mailbox Programmable Microphone on/off Programmable Loudspeaker Programmable Programmable Programmable Disconnect Figure 7-5 optiPoint 420 economy - Standard Key Assignment (Default) P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.2.2 For internal use only optiPoint 420 economy plus Main Features ● Protocols – H.323, HFA/V3 + V4, CorNet IP, SIP – HTTP, DHCP, SNMP, FTP – H.235 (security) – QoS to DIFFSERV and IEEE 802.1 p/Q ● Voice compression G.711, G.722, G.723 and G.729 A/B ● Power over LAN (in accordance with Cisco and standard pre802.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family For internal use only Standard key assignment (default) for optiPoint 420 economy plus Service Programmable Number redial Programmable Mailbox Programmable Microphone on/off Programmable Loudspeaker Programmable Programmable Programmable Disconnect Figure 7-6 optiPoint 420 economy - Standard Key Assignment (Default) P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.2.3 For internal use only optiPoint 420 standard Main Features ● Protocols – H.323, HFA/V3 + V4, CorNet IP, SIP – HTTP, DHCP, SNMP, FTP – H.235 (security) – QoS to DIFFSERV and IEEE 802.1 p/Q ● Voice compression G.711, G.722, G.723 and G.729 A/B ● Power over LAN (in accordance with Cisco and standard pre802.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family For internal use only Standard key assignment (default) for optiPoint 420 standard Service Programmable Number redial Programmable Mailbox Programmable Microphone on/off Programmable Loudspeaker Programmable Programmable Programmable Disconnect Figure 7-7 optiPoint 420 standard - Standard Key Assignment (Default) P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.2.4 For internal use only optiPoint 420 advance Main Features ● Protocols – H.323, HFA/V3 + V4, CorNet IP, SIP – HTTP, DHCP, SNMP, FTP – H.235 (security) – QoS to DIFFSERV and IEEE 802.1 p/Q ● Voice compression G.711, G.722, G.723 and G.729 A/B ● Power over LAN (in accordance with Cisco and standard pre802.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.3 For internal use only optiPoint 410 advance S and optiPoint 420 advance S optiPoint 410 and 420 advance S V4.0 are top-of-the-range models from the optiPoint 410 and 420 families and the first IP phones to offer full SIP protocol support. optiPoint modules are implemented to guarantee alignment with your workplace requirements.
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3000sb7.fm For internal use only ● Workpoints optiPoint 410 and optiPoint 420 product family Additional functions are available through enhancement with the optiPoint display module (including graphical user prompts, voice dialing, notebook).
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family For internal use only Overview of advantages ● optiPoint 410 and 420 advance S V4.0 are versatile and high-performance IP phones that use both SIP standards and SIP-based features from the Siemens real-time communication system, HiPath 8000. ● Support for optiPoint key module and optiPoint display module. ● Integrated 10/100-Mbps mini switch – only one cable to the workstation for telephone and PC.
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3000sb7.fm For internal use only Workpoints optiPoint 410 and optiPoint 420 product family Use of applications over the optiPoint display module ● Graphic display with 240 (320) pixels with touchscreen functionality, backlit and pivoting. ● Five navigation/control keys ● "Electronic Notebook (ENB)" application ● Stores up to 640 entries with contact information, such as, names and telephone numbers, to simplify dialing.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.4 7 For internal use only optiPoint 410 and optiPoint 420 Add-On Devices Caution Always disconnect the line cord before connecting add-on devices to the telephone. The user usually installs the add-on devices. The installation instructions are on the “Electronic Operating Instructions” CD.
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3000sb7.fm For internal use only Workpoints optiPoint 410 and optiPoint 420 product family The bottom key of the first key module installed on the telephone (optiPoint SLK module or optiPoint key module) is automatically defined as “Shift key” (default). A Shift key must not already be programmed. 7.2.4.2 optiPoint 410 display module This is an add-on device with a graphic swivel display (240 x 320 pixels) with touchscreen functionality, background illumination, and navigation keys.
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3000sb7.fm Workpoints optiPoint 410 and optiPoint 420 product family 7.2.4.3 For internal use only Possible Configurations for the Add-On Devices The following table shows the possible configurations for add-on devices on telephones from the optiPoint 410 and optiPoint 420 families (not optiPoint 410 entry, optiPoint 410 economy, optiPoint 420 economy and optiPoint 420 economy plus).
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3000sb7.fm Workpoints optiPoint 500 Product Family For internal use only 7.3 > optiPoint 500 Product Family The optiPoint 500 telephones described in this section are compatible with the optiset E telephones. It is possible to operate both telephone families on one SLMO board. You can also use telephones from the two families in mixed host-client configurations (earlier called the master-slave or primary-secondary configuration).
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3000sb7.fm Workpoints optiPoint 500 Product Family For internal use only Key Programming > Double key assignment The programmable function keys of the optiPoint 500 telephones and the optiPoint key modules can have double assignments if only call numbers without LED support are saved on the first level. It is also possible to program call numbers without LED support on the second level. These can be internal station numbers, DID call numbers and call numbers from a HiPath network.
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3000sb7.fm Workpoints optiPoint 500 Product Family For internal use only 7.3.1 optiPoint 500 Telephones without Display optiPoint 500 entry The optiPoint 500 entry telephone is an economical entry-level model for access to the digital technology of the HiPath 3000/5000 system. It is designed for common areas and users who require minimal features.
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3000sb7.fm Workpoints optiPoint 500 Product Family 7.3.2 For internal use only optiPoint 500 Telephones with Display The following telephones include alphanumeric displays and provide interactive prompting while a call is in progress. Interactive prompting means that you are offered only functions that are relevant to the current call status. You can access these features using three optiGuide dialog keys: OK, Next and Previous.
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3000sb7.fm For internal use only Workpoints optiPoint 500 Product Family optiPoint 500 economy (not for U.S.) The optiPoint 500 economy is an entry-level display telephone.
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3000sb7.fm Workpoints optiPoint 500 Product Family For internal use only 7.3.
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3000sb7.fm Workpoints optiPoint 500 Product Family 7.3.4 For internal use only optiPoint 500 Add-On Devices You can use the optiPoint key module and optiPoint BLF add-on devices to increase the number of available function keys on the optiPoint 500 basic, optiPoint 500 standard, and optiPoint 500 advance telephones. The user usually installs the add-on devices. The installation instructions are on the “Electronic Operating Instructions” CD.
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3000sb7.fm For internal use only Workpoints optiPoint 500 Product Family optiPoint BLF The optiPoint BLF is an add-on device that provides 90 additional keys, LEDs and labeling areas for all purposes. The connection to the telephone or to an optiPoint key module is made over an interface cable with the following connectors: input MW6 (RJ11), output MW8 (RJ45). A local power supply (C39280-Z4-C58, C39280-Z4-C70 = USA, C39280-Z4C66 = UK) is provides power; it can supply a maximum of two optiPoint BLFs.
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3000sb7.fm Workpoints optiPoint 500 Product Family For internal use only Possible Configurations for the Add-On Devices A optiPoint BLF B optiPoint key modules C optiPoint BLF optiPoint BLF D optiPoint key module optiPoint BLF E optiPoint key module optiPoint key module optiPoint 500 basic, optiPoint 500 standard or optiPoint 500 advance 7-38 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm For internal use only 7.3.5 Workpoints optiPoint 500 Product Family optiPoint 500 Adapter The various optiPoint 500 adapters (not optiPoint 500 entry and optiPoint 500 economy) allow flexible expansion of the telephone workstation by providing additional device connections (such as PC, fax equipment, telephones, headsets). The adapters, which are to be mounted on the underside of the telephone, are “plug’n’play”.
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3000sb7.fm Workpoints optiPoint 500 Product Family For internal use only optiPoint analog adapter The optiPoint analog adapter allows an analog device (such as telephone (DTMF only), group 3 fax, modem, cordless telephone) to be connected to the optiPoint 500 telephone. The connected analog device can send and receive calls to the system on the UP0/E interface regardless of the connection status of the optiPoint 500 telephone, as long as a B channel is available.
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3000sb7.fm Workpoints optiPoint 500 Product Family For internal use only optiPoint acoustic adapter The optiPoint acoustic adapter is used for connecting ● a headset (121 TR 9-5) (see Section 7.4.3) ● an active loudspeaker box and a desk microphone via the Y cable ● busy display/door opener and secondary bell/light paging, etc. (each with its own power supply) via floating contacts (not supported when using the adapter on optiPoint 410 and optiPoint 420).
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3000sb7.fm Workpoints optiPoint 500 Product Family For internal use only optiPoint recorder adapter The optiPoint recorder adapter allows an external recorder or second headset to be connected. Attention: The other party to the conversation must be informed that the conversation is being recorded. optiPoint ISDN adapter The optiPoint ISDN adapter provides the basic ISDN access for S0 devices (max.
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3000sb7.fm Workpoints optiPoint 500 Product Family For internal use only ● Cable lengths – Maximum 100 m (328 feet) with a cable impedance of 75 ohms – Maximum 200 m (656 feet) with a cable impedance of 150 ohms (complies with CCITT recommendation I.430) The NT terminating resistors are integrated into the ISDN adapter. optiPoint phone adapter The optiPoint phone adapter is used for connecting a second optiPoint 500 telephone (client telephone) with its own power supply.
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3000sb7.fm Workpoints optiPoint 500 Product Family For internal use only Category 2 optiPoint 500 adapters The following adapters can be used on the host and client telephones. This is also true if a category 1 optiPoint 500 adapter is already connected. ● optiPoint acoustic adapter ● optiPoint recorder adapter 7-44 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints Accessories for optiPoint Telephone Solutions For internal use only 7.4 Accessories for optiPoint Telephone Solutions 7.4.1 Local Power Supply for optiset E, optiPoint 500 and optiPoint 600 office You may need a local power supply if you are using large configurations or if you need to extend the range. You can connect the local power supply to the line cords of a host or client telephone using two MW6 jacks and the included connecting cable (part number see Section 7.4.4).
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3000sb7.fm Workpoints Accessories for optiPoint Telephone Solutions For internal use only A headset key can be configured for optiPoint or optiset E telephones. This allows the user to take calls and to toggle between the handset and the headset. Figure 7-11 7-46 Example of a Corded and a Cordless Headset P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints Accessories for optiPoint Telephone Solutions For internal use only Connection options optiPoint and optiset E telephones not included in the table below do not support headset connection.
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3000sb7.fm Workpoints Accessories for optiPoint Telephone Solutions 7.4.4 For internal use only Part Numbers The current sales information contains the complete overview of all certified and deliverable products.
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3000sb7.fm Workpoints optiset E For internal use only Telephone/Accessories Color Part Number Headset Encore binaural L30460-X1282-X2 Headset Tristar L30460-X1282-X3 Headset Supra L30460-X1282-X4 Headset DuoSet L30460-X1282-X5 Headset Profile monaural L30460-X1283-X1 Headset Profile binaural L30460-X1283-X2 Cordless headset Part number not available. 7.5 optiset E Telephones in the optiset E product family are supported on a system-specific basis. 7.
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3000sb7.fm Workpoints optiPoint 600 office ● For internal use only Easy relocation, as the telephone automatically registers with the system following connection to the LAN 7.6.1 optiPoint 600 office TDM and IP-based feature telephone with large display Convergence telephone optiPoint 600 office offers users absolute flexibility in relation to the network or communication protocol to be used.
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3000sb7.fm For internal use only Workpoints optiPoint 600 office ● Support for the entire range of HiPath 3000/HiPath 4000 telephone features, including automatic callback, executive/security features, conference calls, and group calls ● High voice quality in the LAN with Quality of Service (QoS). ● Integrated 10/100-Mbps mini-switch allowing for the direct connection of a PC workstation to the LAN ● Central power supply over the LAN based on the pre802.
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3000sb7.fm Workpoints optiPoint 600 office 7.6.1.3 For internal use only Advantages at a Glance Cost Reduction ● Cabling costs No additional wiring necessary for optiPoint 600 office necessary. The PC is connected over the integrated switch. ● Infrastructure costs for the data and voice network ● – one network, – one investment, and – one team for maintenance and service.
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3000sb7.fm For internal use only Workpoints optiPoint 600 office Covenience ● Optimum voice quality in the LAN through Quality of Service (QoS) ● Speakerphone for spontaneous inclusion of parties present in call with excellent voice quality ● Full access to all HiPath 3000 and HiPath 4000 telephony features ● Direct dialing from the PC ● Large display with touchscreen functionality 7.6.1.
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3000sb7.fm Workpoints optiPoint 600 office For internal use only ● WAP bookmarks ● Input of WAP/URL addresses ● Resource sharing for optiPoint 600 entries over the PC keyboard 7.6.1.5 Accessories Adapter ● optiPoint acoustic adapter ● optiPoint analog adapter* ● optiPoint ISDN adapter* ● optiPoint phone adapter* ● optiPoint recorder adapter Add-on devices ● optiPoint key module ● optiPoint signature module ● optiPoint BLF 7-54 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm For internal use only 7.6.2 Workpoints optiPoint 600 office optiPoint 600 office S V2.4 The optiPoint 600 office SIP V2.4 telephone lets the user conduct calls over an IP network (VoIP). If offers the user a particularly good range of features and various hardware options. This IP telephone uses SIP (Session Initiation Protocol) for connections with VoIP communication systems. The extra-large, background-lit display is graphics-capable and uses touchscreen functionality.
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3000sb7.fm Workpoints optiPoint 600 office For internal use only Special digital signal processors (DSP) and acoustic algorithms (echo compensation) guarantee continuous high voice quality, even for speakerphone mode and open listening. Appropriate protocols are used on Layer 2 and 3 to guarantee high voice quality in the LAN environment and thereby achieve QoS. In addition, voice packets can be assigned specific priorities so that they receive priority over data packets for forwarding in the LAN.
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3000sb7.fm Workpoints optiPoint 600 office For internal use only Network features ● Three ways to route the call: direct, over an SIP server or over an SIP gateway ● Basic and digest authentication ● DNS SRV support ● VLAN support (VLAN ID configuration either manual or by DHCP manufacturer) ● VLAN tagging (IEEE 802.
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3000sb7.fm For internal use only Workpoints optiPoint 600 office Accessories Adapter ● optiPoint acoustic adapter ● optiPoint phone adapter Add-on devices ● optiPoint key module > Adapters and add-on devices from the optiPoint 500 family can also be used. Accessories ● Wall bracket ● Connecting lines: – RJ6/RJ6 cable – Cat 5 LAN cable ● Cable accessory: – USB 1.
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3000sb7.fm Workpoints optiPoint 600 office For internal use only Hardware properties/interfaces ● 2-port 10/100-Mbps mini switch ● 2 RJ 45 TP ● USB host for connecting a keyboard ● USB client ● Voice compression in accordance with G.711, G.723.1, and G.729 ● Echo compensation Power supply unit ● Local power supply unit (separate module for EU, UK, and US) ● Power-over-LAN in accordance with the pre-standard 802.
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3000sb7.fm For internal use only 7.7 Telephones for HiPath cordless 7.7.1 Gigaset 3000 Comfort Feature Handset Workpoints Telephones for HiPath cordless The Gigaset 3000 Comfort feature handset has elements that allow the user to easily set up and release voice connections as well as initialize and invoke procedures and enhanced features. A tango version for Latin America (frequency range 1.91 - 1.93 GHz) is not available.
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3000sb7.fm Workpoints Telephones for HiPath cordless For internal use only Technical Specifications ● Power supply by two battery cells: – NiCd (700 mAh is supplied): Talk time up to 10 hours, standby time up to 100 hours – NiMH (1100 mAh): Talk time up to 15 hours, standby time up to 160 hours – NiMH (1500 mAh): Talk time up to 20 hours, standby time up to 220 hours ● Weight incl. battery: approx. 165 g ● Dimensions: approx.
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3000sb7.fm For internal use only 7.7.2 Workpoints Telephones for HiPath cordless Gigaset 3000 Micro Handset The Gigaset 3000 Micro handset has elements that allow the user to easily set up and release voice connections as well as initialize and invoke procedures and enhanced features.
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3000sb7.fm Workpoints Telephones for HiPath cordless For internal use only Technical Specifications ● Weight incl. battery: Approx. 98 g ● Dimensions: Approx. 122 x 43 x 18 mm (L x W x H) ● Permitted environmental conditions for operation: – +5 °C to +45 °C – 20% to 75% relative humidity 7-64 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm For internal use only 7.7.3 Workpoints Telephones for HiPath cordless Gigaset 4000 Comfort Handset The Gigaset 4000 Comfort handset has elements that allow the user to easily set up and release voice connections as well as initialize and invoke procedures and enhanced features.
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3000sb7.fm Workpoints Telephones for HiPath cordless ● For internal use only Handset phone book for approx. 200 entries. Redial option for last five numbers dialed. Technical Specifications ● Power supply by two NiMH battery cells: Talk time up to 34 hours, standby time up to 400 hours ● Weight incl. battery: approx. 150 g ● Dimensions: approx. 155.5 x 53.6 x 36.
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3000sb7.fm For internal use only 7.7.4 Workpoints Telephones for HiPath cordless Gigaset 4000 Micro Handset The Gigaset 4000 Micro feature handset has elements that allow the user to easily set up and release voice connections as well as initialize and invoke procedures and enhanced features.
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3000sb7.fm Workpoints Telephones for HiPath cordless ● For internal use only Vibrating alarm Technical Specifications ● Power supply by NiMH battery pack: Talk time up to 15 hours, standby time up to 250 hours ● Weight incl. battery: approx. 100 g ● Dimensions: approx. 112.5 x 45.1 x 24.7 mm (L x W x D) ● Permitted environmental conditions for operation: – +5 °C to +45 °C – 20% to 75% relative humidity 7-68 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints Telephones for HiPath cordless For internal use only 7.7.5 Gigaset 3000L Charger Charging option for the Gigaset 3000C handset. Main Features ● Easy wall or desktop mounting ● Visual display indicating the charging status ● Charging times: – For NiCd cells (600m Ah): 4 to 5 hours (in the handset) – For NiMH cells (1100/1300 mAh): 8 to 10 hours (in the handset) 7.7.6 Gigaset 3000L Micro Charger Charging option for the Gigaset 3000 Micro handset.
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3000sb7.fm Workpoints Telephones for HiPath cordless 7.7.
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3000sb7.fm Workpoints Telephones for HiPath cordless For internal use only – Status display for battery charging and receive field strength ● Telephoning – Dial preparation (call number entry before line seizure) with correction option – Redial option for last ten numbers dialed – Automatic redial – Delete function for entire redial memory – Speed dialing keys 2-9, 0 ● V.
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3000sb7.fm Workpoints Telephones for HiPath cordless Gigaset S2 professional charger For internal use only Charging time for NiMH battery cells 8 to 9 hours Power supply unit Local power supply 220/230 Vac Local power supply 110 Vac Dimensions (L x W x D in mm) 95 x 80 x 60 7-74 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm For internal use only 7.7.9 Workpoints Telephones for HiPath cordless Gigaset S1 professional Handset Gigaset SL1 professional is the smallest and lightest DECT telephone.
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3000sb7.fm For internal use only 7.7.10 Workpoints Telephones for HiPath cordless Gigaset M1 professional Handset Gigaset M1 professional is an extremely sturdy handset based on the digital DECT/GAP standard for use in areas where devices need to be ● shockproof and unbreakable, ● impervious to spray water and ● dust.
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3000sb7.fm Workpoints Telephones for HiPath cordless For internal use only 7.7.10.1 Technical Specifications Handset operating times Standby time up to 250 hours Talk time up to 15 hours Dimensions (L × W × D in mm) Handset: 150 × 57 × 25 Weight 141 g including batteries Operating temperature Handset: -10 °C to +55 °C Charger Charging time for NiMH battery cells (500 mAh) approximately 5.
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3000sb7.fm Workpoints optiPoint WL2 professional/optiPoint WL2 professional S 7.8 For internal use only optiPoint WL2 professional/optiPoint WL2 professional S optiPoint WL2 professional is a telephone designed to simplify corporate access to data and resources over WLAN. WLANs are transparent within the context of IP traffic and therefore provide an ideal environment for IP multimedia applications.
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3000sb7.fm For internal use only Workpoints optiPoint WL2 professional/optiPoint WL2 professional S Features Telephone ● Telephone with color graphic display (six lines, 128x128 pixel resolution, 4096 colors, 3.1 cm x 3.
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3000sb7.fm For internal use only ● Workpoints optiPoint WL2 professional/optiPoint WL2 professional S Advanced Echo Cancellation (AEC) QoS* ● ToS ● DiffServ ● 802.1q ● 802.
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3000sb7.fm Workpoints optiPoint WL2 professional/optiPoint WL2 professional S For internal use only ● Frequency range: 2.4 – 2.497 GHz ● Number of channels available: 13 (ETSI) or 11 (North America) ● Adjustable output power: approx. +20 dBm EIRP ● Site Survey Tool integrated in the telephone ● Data rates: 54, 48, 36, 24, 18, 12, 11, 9, 6, 5.
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3000sb7.fm For internal use only ● Workpoints optiPoint WL2 professional/optiPoint WL2 professional S IP addressing: fixed, DHCP, PPPoE PC software ● PC tool for replacing telephone directory data from Microsoft Outlook and the WLAN telephone’s local telephone directory ● Downloading ring tones from the PC to the telephone P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints Attendant Consoles For internal use only 7.9 Attendant Consoles 7.9.1 HiPath Attendant B Braille Console Definition The HiPath 3750, HiPath 3550, HiPath 3700 and HiPath 3500 systems include a convenient, user-friendly braille console as an attendant position for visually impaired attendants. optiClient Attendant (PC attendant console) is required to operate the HiPath Attendant B braille console.
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3000sb7.fm Workpoints Attendant Consoles For internal use only Model-Specific Data Subject HiPath 3750 HiPath 3550 HiPath 3350 HiPath 3250 HiPath 3150 HiPath 3700 HiPath 3500 HiPath 3300 Feature available in x Hardware requirements Software requirements Braille console – – – – – – V1.0 or later V1.
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3000sb7.fm Workpoints Attendant Consoles 7.9.2 For internal use only optiClient Attendant (V7.0) Definition The optiClient Attendant is a PC-based attendant console which can be connected to the HiPath 33xx, 35xx, 37xx, 38xx and HiPath 5000 systems. Depending on the model, up to six optiClient Attendants can be installed per node. The optiClient Attendant can also be used as a central attendant console in a network with multiple HiPath 3000 systems. > optiClient Attendant V7.
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3000sb7.fm For internal use only Workpoints Attendant Consoles optiClient Attendant V7.
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3000sb7.fm Workpoints Attendant Consoles For internal use only optiClient Attendant compatibility with HiPath 3000 HiPath 3000/5000 V5.0 HiPath 3000/5000 V4.0 HiPath 3000/5000 V3.0 HiPath 3000/5000 V1.2 optiClient Attendant V7.0 Yes Yes Yes Yes, via V.24, USB optiClient Attendant V6.0 No, i.e. cannot start up Yes Yes Yes optiClient Attendant V5.0 No, i.e.
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3000sb7.fm Workpoints Attendant Consoles For internal use only Overview of supported Microsoft operating systems by connection type Connection type Windows 98 Windows NT V4.0 Windows 2000 Windows XP control adapter No No X X USB interface No No X X TCP/IP No No X X 7-92 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints Attendant Consoles For internal use only Licensing A license is required for optiClient Attendant V7.0. optiClient Attendant V7.0 is licensed centrally via HiPath License Management. When optiClient Attendant V7.0 is initially started on HiPath 3000 5.0, it can be operated within the grace period of the HiPath 3000 without a license for a maximum of 30 days. When optiClient Attendant V7.0 is initially started on HiPath 3000
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3000sb7.fm Workpoints Attendant Consoles For internal use only Model-Specific Data Subject Feature available in HiPath 3800 HiPath 3750 HiPath 3700 HiPath 3550 HiPath 3500 HiPath 3350 HiPath 3300 x x x X Hardware requirements Software requirements Max. no. of optiClient Attendants 7-94 – V5.0 or later V1.0 or later V1.0 or later V1.0 or later 6 6 4 4 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm For internal use only 7.9.2.1 Workpoints Attendant Consoles optiClient Attendant V7.0 as a Central Attendant Console The optiClient Attendant can be used as a central attendant console throughout an IP network (max. 6 optiClient Attendants per network). The attendant consoles must be connected to one of the network’s HiPath 3000 nodes, or registered, to enable network-wide BLF functionality. This functionality is independent of the optiClient Attendant connection type. (IP, UP0E or USB).
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3000sb7.fm Workpoints Attendant Consoles For internal use only Each HiPath 3000 has its own BLF functionality; it receives no BLF information from other HiPath 3000 systems. 7-96 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb7.fm Workpoints Attendant Consoles For internal use only 7.9.3 optiPoint Attendant Definition Switching services can be performed in HiPath 3000/5000 using a specially configured telephone. This optiPoint Attendant (AC) also serves as an intercept position at the same time. At the AC all calls accumulate if there is no direct inward dialing option, or if a station could not be contacted using the call allocation algorithm in Call Management (intercept).
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3000sb7.fm Workpoints Attendant Consoles 7-98 For internal use only P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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For internal use only 8 Applications 8.1 Overview 3000sb8.fm Applications Overview The scope of HiPath 3000/5000 systems can be extended by connecting additional applications. These include products for automatic call distribution (ACD), hotel applications, voice messaging services, call charge computing, video conferences, and mobile communication. HiPath 3000/5000 and applications running on host computers (plus products) can communication over ● the V.
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3000sb8.fm Applications List of Approved Applications 8.2 For internal use only List of Approved Applications Application Name Version Standalone on HiPath 3000 HiPath 3000 HiPath 3000 V6.0 V6.0 with HiPath V6.0 with HiPath 5000 RSM 5000 RSM and PC CS eCRM applications HiPath ProCenter E/S/A V5.1 V5.1 X X HiPath ProCenter Agile Stan- V6.5 dard V6.5 X X HiPath ProCenter Office V1.3 V1.3 X X HiPath ProCenter Agile V6.0 HiPath ProCenter Compact V2.0 X V6.0 V2.0 X HiPath ComResponse V1.
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3000sb8.fm Applications List of Approved Applications For internal use only Vertical applications HiPath Hospitality Service Center Compact V2.0 V2.0 X X X HiPath Hospitality Service Center Business V2.0 V2.0 X X X HiPath Hotel Standard V4.1 V4.1 X HiPath Hotel Advanced V4.2 V4.2 X Management applications HiPath Accounting Management V2.0 V2.0 X X X HiPath User Management V1.0 V1.0 X HiPath Fault Management V3.0 V3.0 X X X TeleData Office V3.0 V3.
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3000sb8.fm Applications HiPath ProCenter E/S/A V5.1 8.3 For internal use only HiPath ProCenter E/S/A V5.1 HiPath ProCenter Entry V5.1 Siemens HiPath™ ProCenter® Entry is a solution that provides all the tools needed for perfect customer relationship maintenance and lets you add agents, media or locations as required and without difficulty to your contact center in addition to increasing agent mobility.
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3000sb8.fm For internal use only Applications HiPath ProCenter Agile V6.0 HiPath ProCenter Standard and Advanced V5.1 No matter how your customers choose to contact you, they always expect the same levels of service and individual support on the telephone. They expect you to demonstrate real-time familiarity with all previous contacts - irrespective of the media used.
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3000sb8.fm Applications HiPath ProCenter Agile V6.0 For internal use only These components are very easy to implement using a visual workflow designer because this tool automatically has full control over the call processing item you assembled with drag-anddrop operations and your routing concept. The report center provides an engine that is powerful yet easy to adapt for defining and displaying a practical, unlimited number of real-time and historical reports.
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3000sb8.fm For internal use only Applications HiPath ProCenter Agile Standard V6.5 ● Interface to CRM systems (own and third-party vendors) to automate customer data retrieval on the agent screen. ● Availability status and wrap-up reasons with report option. ● Compact mode that reduces the screen output to an icon on the taskbar. ● Agents can also access the "Teamlist" feature to ensure that all issues raised by a customer contacts are dealt with in full during the first call.
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3000sb8.fm Applications HiPath ProCenter Agile Standard V6.5 For internal use only Companies are nowadays under increasing pressure to meet growing customers’ demands for higher levels of service. Routing, customer contact processing and administration are of key importance to offering excellent customer service and increasing customer loyalty. At the same time, you want to ensure that your agents have the necessary tools to efficiently process contacts at all customer interaction interfaces.
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3000sb8.fm For internal use only Applications HiPath ProCenter Agile Standard V6.5 The Design Editor - a visual, workflow-based tool - automatically examines and validates your strategies in the course of creation. The Call Director, HiPath ProCenter Agile’s basic IVR unit, is fully integrated in the Design Center. Managers can use the Design Editor’s practical drag-and-drop interface to generate intelligent "frond-end" call processing sequences.
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3000sb8.fm Applications HiPath ProCenter Agile Standard V6.5 For internal use only Limits and alarms can easily be programmed to send a manager an acoustic or visual signal when set operating measurements are exceeded. Activity logs Using detailed, traceable activity logs, managers can examine the step-by-step sequence of a customer contact or check the detailed activities of an agent during the day for voice, e-mail, and callback contacts.
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3000sb8.fm For internal use only Applications HiPath ProCenter Agile Standard V6.5 Presence and cooperation tools Agents can use the Teamlist and Teambar functions to further improve the initial contact resolution rate and response time. They are used to display the real-time presence and availability statuses of co-workers, managers or even experts outside the contact center.
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3000sb8.fm Applications HiPath ProCenter Office V1.3 8.6 For internal use only HiPath ProCenter Office V1.3 HiPath ProCenter Office V1.3 is a standardized solution for call centers in small and mediumsized companies. All communication processes can be individually customized and optimized for corporate workflows. HiPath ProCenter Office comes with all the necessary interfaces for integration in the customer’s existing EDP environment.
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3000sb8.fm For internal use only Applications HiPath ProCenter Office V1.3 The remote agent logs onto the system by telephone and can specify his or her status by entering a code (DTMF tone dialing). LAN access is required for using a client PC. Supervisor/administrator The supervisor or administrator logs onto the system and is automatically assigned his or her predefined rights. The user interface can be customized.
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3000sb8.fm Applications HiPath ProCenter Office V1.3 For internal use only ● Group-based routing in up to 30 groups or skill-based routing with up to 20 skills, each with 100 priorities per agent ● Eight supervisors/administrators ● Connection of up to 30 wallboards ● Integrated ACD queues with multiple simultaneous announcements for up to 20 callers bundled for each channel ● 64 agents ● Optional integration of messaging applications in MS Exchange 5.5 and 2000 or Lotus Notes 4 V4.
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3000sb8.fm For internal use only 8.7 Applications HiPath ProCenter Compact V2.0 HiPath ProCenter Compact V2.0 Medium-sized companies are increasingly calling for options in the simple ACD solutions segment to visualize and evaluate customer call behavior.
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3000sb8.fm Applications HiPath ComResponse V1.0 (SMR 1) For internal use only The Auto Answering and Web IVR application packages are particularly attractive to all companies that want to benefit from the convenience and cost-savings offered by internal configuration and modification options.
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3000sb8.fm For internal use only Applications HiPath ComAssistant V1.0 ● Supports analog connections (T/R) over VMIs for connection to the communication platform ● PC-based solution with scalability for up to 30 ports per system ● More complex installations integrate multiple systems in a central network ● User interface in English and German ● Supports the integration of additional language components over the TAPI-interface 8.9 HiPath ComAssistant V1.
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3000sb8.fm Applications HiPath Xpressions (HiPath Xpressions V3.0/HiPath Xpressions V4.0) For internal use only ● ComAssistant Rules ComAssistant extends the function of ComAssistant CTI, Exchange (Outlook) or Lotus Notes/Domino to include rules/rule sets for forwarding calls or e-mails and supports userfriendly voice connection. ● ComAssistant DB ComAssistant DB is the database for ComAssistant. It is installed as a component of ComAssistant Rules and is the basis for all user-specific data.
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3000sb8.fm For internal use only Applications HiPath Xpressions (HiPath Xpressions V3.0/HiPath Xpressions V4.0) HiPath Xpressions is mobile and makes users mobile. This solution lets you configure a separate mailbox for each of your employees. An inbound message received can be signaled not only on the PC but also, if required, at any workstation-based telephone or mobile telephone. The message can be retrieved on the office PC, at home or in a hotel.
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3000sb8.fm Applications HiPath Xpressions (HiPath Xpressions V3.0/HiPath Xpressions V4.0) For internal use only Fax viewer/editor Incoming fax messages can be displayed and edited on the PC using a default fax viewer/editor for TIFF or JPEG format or are integrated with HiPath Xpressions Extension for MS Outlook 2000/XP/2003. Output on LAN printer You are not obligated to output inbound fax messages on a fax machine. Instead, you can output them at any time on a LAN printer.
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3000sb8.fm For internal use only Applications HiPath Xpressions (HiPath Xpressions V3.0/HiPath Xpressions V4.0) Voicemail The voicemail application in HiPath Xpressions lets every user receive, save, forward, answer, and comment on voice messages. This interface is provided by the telephone or PC. Fax and e-mail messages can also be output via voicemail. Faxes can be forwarded to a printer or a random fax machine. E-mails can be read out (text to speech).
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3000sb8.fm Applications HiPath Xpressions (HiPath Xpressions V3.0/HiPath Xpressions V4.0) For internal use only Notification service You can arrange for new messages to be signaled by SMS. Every subscriber is free to configure this on a service-specific basis. Voicemail, faxmail, and e-mail are therefore signaled by a short message on your mobile telephone. These settings can be modified at any time at the telephone or via the user-friendly Web Administration client.
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3000sb8.fm For internal use only ● Applications HiPath Xpressions (HiPath Xpressions V3.0/HiPath Xpressions V4.0) to a distribution list You can create personal distribution lists on your PC to send messages to a specific circle of recipients. Each distribution list can contain up to 99 station numbers. Central distribution lists can also be configured for all mailbox owners. Creating messages A voice message can be recorded and sent not only from the telephone but also from the PC.
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3000sb8.fm Applications HiPath Xpressions (HiPath Xpressions V3.0/HiPath Xpressions V4.0) For internal use only ● 100 hours voice recording capacity. ● Two telephone user interfaces; the standard interface corresponds to the interface in version 1.0. The second interface is the Xpressions interface which has the same key layout as the Xpressions V3.0 interface (same key for same function).
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3000sb8.fm For internal use only > 8.11 Applications Phone Mail LDN (Long Distance Network) HiPath Xpressions Compact supports a central voicemail functionality in a HiPath 3000/5000 network. All stations can use the central voicemail server. It cannot be used as a central announcement device in a network. Phone Mail LDN (Long Distance Network) HiPath Phone Mail is the user-friendly starter package for the voice messaging product segment.
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3000sb8.fm Applications Smartset 2000 V3.0 (Level 1/2) For internal use only ● Call logging in Lotus Notes documents. ● Call planning and callback list in Lotus Notes mail/journal database. E-mail notification in the case of forwarded or transferred calls. 8.13 Smartset 2000 V3.0 (Level 1/2) Combining the PC and telephone delivers a while new level of quality at the workstation.
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3000sb8.fm For internal use only Applications Smartset 2000 V3.0 (Level 1/2) example, company, private, cell phone) can be selected with a right-click. Depending on the incoming ISDN numbers, applications can be started under Windows and customer-specific data sheets can be displayed and then immediately made available for further processing. It goes without saying that Smartset displays all telephone directory and Outlook entries in Smartset for immediate caller identification.
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3000sb8.fm Applications Smartset BLF 8.14 For internal use only Smartset BLF Software solution for displaying when telephone users are busy in the customer’s IP networks. ● Simple and cost-effective solution for Hicom 150 E Office/HiPath 3000 systems in version 1.0 or later for connecting busy lamp fields over IP. Expansion of the product portfolio and satisfaction of customer requirements as unique selling point. ● Quick information on whether telephones are busy before routing.
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3000sb8.fm For internal use only 8.15 Applications HiPath Hospitality Service Center Compact V2.0 HiPath Hospitality Service Center Compact V2.0 The HiPath Hospitality Service Center is an intelligent CRM solution that can perfectly simulate and implement service operations in hotels. HHSC was specially developed for the needs of the service-oriented hospitality industry. It is a conceptual breakthrough in the integration of communication services and service control for guests.
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3000sb8.fm Applications HiPath Hotel Advanced V4.
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3000sb8.fm For internal use only Applications HiPath Accounting Management V2.
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3000sb8.fm Applications HiPath Accounting Management V2.0 For internal use only The modular concept guarantees the correct combination of applications and functions for every HiPath network and provides long-terms investment protection for communication infrastructure.
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3000sb8.fm For internal use only Applications HiPath User Management V1.0 Transfer/individual calculation Costs/prices can be obtained from the communication system data record or calculated using individual tariff tables (optional). These can be entered with eight decimal places so that even per-second billing prices can be calculated with adequate accuracy. Export/import of tariff tables Once defined, tariff tables can be exported and then imported into another installation.
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3000sb8.fm Applications HiPath Fault Management V3.0 For internal use only The modular concept, expanded to include additional HiPath Management applications, offers a combination of applications and functions for every HiPath network and thus provides longterm investment protection for the communication infrastructure.
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3000sb8.fm For internal use only Applications HiPath Fault Management V3.0 ● if communication is data- or voice-based, ● which type of infrastructure is used for communication, that is, line, LAN or wireless, ● if terminals, systems, servers or complex solutions, such as, call centers and other applications should be monitored, ● if these are small networks or an international network topology with several hundred standalone systems in different network domains.
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3000sb8.fm Applications TeleData Office V3.0 For internal use only System administration Managed objects Once the network elements have been automatically detected in a network domain, you can select which of the elements should be monitored with HiPath FM. The network elements monitored by HiPath FM are administered in the server as managed objects using selected attributes. Administration covers not only the various network nodes, but also the connections between these.
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3000sb9.fm Capacities For internal use only PARAMETER System HiPath 3350 HiPath 3300 HiPath 3550 HiPath 3500 HiPath 3750 HiPath 3700 HiPath 3800 Max. number of stations (members) in a Team/Top configuration 8 10 10 10 Max. number of telephones in a Team/ Top configuration 8 10 10 10 Max.
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3000sb9.fm Capacities Overview of Additional Hardware For internal use only 9.
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3000sb11.fm Identifying System Power Requirement For internal use only A Identifying System Power Requirement > The following values are for orientation only, and can vary depending on the traffic flow. This supplement specifies the power requirement of the boards and components of the HiPath 3000 systems. In addition, information is provided on the power requirement of the different workpoint clients, key modules and adapters.
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3000sb11.fm Identifying System Power Requirement HiPath 3800 Boards Power Requirement A.1 For internal use only HiPath 3800 Boards Power Requirement Table A-1 Nominal Output of the HiPath 3800 Power Supply Unit Power supply unit Part number Max. Nominal Output in W 5V LUNA2 1 –48 V 1401 S30122-K7686-L1 S30122-K7686-M1 The total max. nominal output at the 5-V and at the –48-V output is 140 W.
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3000sb11.fm Identifying System Power Requirement HiPath 3800 Boards Power Requirement For internal use only Table A-2 HiPath 3800 Board Power Requirement Board or Component Part number Net Power Requirement in W 5V –48 V TM2LP S30810-Q2159-Xxxx 1.8 – TMC16 S30810-Q2485-X 1.3 – TMDID S30810-Q2452-X 2.3 6.6 TMEW2 S30810-Q2292-X100 1.3 3.1 P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.
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3000sb11.fm Identifying System Power Requirement HiPath 3750 and HiPath 3700 Boards Power Requirement A.2 For internal use only HiPath 3750 and HiPath 3700 Boards Power Requirement Table A-3 Nominal output of the power supply unit HiPath 3750and HiPath 3700 Power supply unit UPSM > Table A-4 Part number Max. Nominal Output in W S30122-K5950-A100 S30122-K5950-S100 S30122-K5959-S121 (for RSA only) 5V –48 V 60.0 166.
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3000sb11.fm Identifying System Power Requirement HiPath 3750 and HiPath 3700 Boards Power Requirement For internal use only Table A-4 HiPath 3750 and HiPath 3700 Boards Power Requirement Board or Component Part number Net Power Requirement in W 5V –48 V STMD8 S30810-Q2558-X200 2.0 – TIEL S30810-Q2520-X 1.0 – TMAMF S30810-Q2587-A200 1.81 16.91 TMCAS S30810-Q2938-X TMDID8 S30810-Q2507-X 1.41 23.81 TMGL8 S30810-Q2703-X 1.61 2.11 TML8W S30817-Q626-Axxx/Bxxx 1.
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3000sb11.fm Identifying System Power Requirement HiPath 3550 Boards Power Requirement A.3 For internal use only HiPath 3550 Boards Power Requirement Table A-5 Nominal Output of the HiPath 3550 Power Supply Units Power supply unit Part number Max. Nominal Output in W 5V –48 V UPSC-D S30122-K5660-M300 40.0 53.0 UPSC-D with EPSU2 S30122-K5660-M300 with S30122-K7221-X2 40.0 140.
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3000sb11.fm Identifying System Power Requirement HiPath 3550 Boards Power Requirement For internal use only Table A-6 HiPath 3550 Board Power Requirement Board or Component Part number Net Power Requirement in W 5V –48 V SLMO24 S30810-Q2901-X 1.5 – SLU8 S30817-Q922-A301 0.8 – STLS2 S30817-Q924-B313 0.6 – STLS4 S30817-Q924-A313 1.0 – STRB S30817-Q932-A 0.5 – TLA2 S30817-Q923-Bxxx 0.1 – TLA4 S30817-Q923-Axxx 0.2 – TLA8 S30817-Q926-Axxx 0.
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3000sb11.fm Identifying System Power Requirement HiPath 3350 Boards Power Requirement A.4 For internal use only HiPath 3350 Boards Power Requirement Table A-7 Nominal Output of the HiPath 3350 Power Supply Units Power supply unit Part number Max. Nominal Output in W 5V –48 V PSUP S30122-K5658-M 15.0 19.2 UPSC-D S30122-K5660-M300 20.01 53.0 UPSC-D with EPSU2 S30122-K5660-M300 with S30122-K7221-X2 40.0 140.0 1 Nominal output = 40 W.
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3000sb11.fm Identifying System Power Requirement HiPath 3350 Boards Power Requirement For internal use only Table A-8 HiPath 3350 Board Power Requirement Board or Component Part number Net Power Requirement in W 5V –48 V TLA4 S30817-Q923-Axxx 0.2 – TLA8 S30817-Q926-Axxx 0.4 – TMGL4 S30810-Q2918-X 4.71 0.11 TMQ4 S30810-Q2917-X 3.8 – V24/1 S30807-Q6916-X100 0.3 – 4SLA S30810-Q2923-X200 0.7 0.7 8SLA S30810-Q2923-X100 1.3 1.3 16SLA S30810-Q2923-X 2.5 2.
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3000sb11.fm Identifying System Power Requirement HiPath 3500 Boards Power Requirement A.5 For internal use only HiPath 3500 Boards Power Requirement Table A-9 Nominal Output of the HiPath 3500 Power Supply Units Power supply unit Part number Max. Nominal Output in W 5V –48 V UPSC-DR S30122-K7373-M900 40.0 53.0 UPSC-DR with EPSU2-R1 S30122-K7373-M900 with S30122-K7221-X900 40.0 140.
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3000sb11.fm Identifying System Power Requirement HiPath 3300 Boards Power Requirement For internal use only A.6 HiPath 3300 Boards Power Requirement Table A-11 Nominal Output of the HiPath 3300 Power Supply Units Power supply unit Part number Max. Nominal Output in W 5V –48 V 53.0 140.0 UPSC-DR S30122-K7373-M900 20.01 UPSC-DR with EPSU2-R2 S30122-K7373-M900 with S30122-K7221-X900 40.0 1 2 Nominal output = 40 W. Due to build-up of heat, not more than 20 W may be withdrawn.
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3000sb11.fm Identifying System Power Requirement Workpoint Clients, Key Modules and Adapter Power Requirements A.7 For internal use only Workpoint Clients, Key Modules and Adapter Power Requirements An average power requirement is specified, which is identified at a traffic flow of 0.15 Erlang. Table A-13 Workpoint Clients, Key Modules and Adapter Power Requirements Workpoint Client optiPoint 410 entry Net Power Requirement in W (from –48 V input) 0.
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3000sb11.fm For internal use only Table A-13 Identifying System Power Requirement Workpoint Clients, Key Modules and Adapter Power Requirements Workpoint Clients, Key Modules and Adapter Power Requirements Workpoint Client Net Power Requirement in W (from –48 V input) optiset E entry 0.36 optiset E basic 0.36 optiset E standard 0.41 optiset E advance plus/comfort 0.43 optiset E advance conference/conference 0.85 optiset E memory 0.56 optiset E key Module 0.06 Hicom Attendant BLF 0.
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3000sb11.fm Identifying System Power Requirement Check Whether the Output of a Power Supply Unit is Sufficient A.8 For internal use only Check Whether the Output of a Power Supply Unit is Sufficient Apart from the secondary power requirements, the power output must also be checked to ensure that the maximum possible output of the system’s power supply unit is sufficient. For this, the power requirement on the 5 V output format and on the –48 V output format must be examined separately.
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3000sb11.fm For internal use only Identifying System Power Requirement Check Whether the Output of a Power Supply Unit is Sufficient ● HiPath 3550 with USPSC-D The maximum nominal output at the –48 V output can be increased from 53 W to 140 W by using the EPSU2 external power supply unit. ● HiPath 3350 with USPSC-D Due to build-up of heat, the 5 V output format can only be loaded with a maximum of 20 W. A maximum nominal output of 40 W is possible by using the EPSU2 external power supply unit.
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3000sb11.fm Identifying System Power Requirement Check Whether the Output of a Power Supply Unit is Sufficient 2. For internal use only Determine secondary power requirement at the –48 V output power requirements of the boards/ components used = + = power requirement of connected workpoint clients, key modules and adapters = secondary power requirement at the 48 V output = 0.50 W 1 x CBCC 2.80 W 1 x HXGS3 (including ventilator kit) 0.00 W 1 x TS2 0.00 W 3 x SLU8 1.30 W 1 x 8SLA 0.
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3000sb11.fm For internal use only A.9 Identifying System Power Requirement Identifying the Primary System Power Requirement Identifying the Primary System Power Requirement Procedure Proceed as follows to identify the primary power requirement of a system: 1. Determine overall secondary power requirement power requirements of the boards/components used 2.
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3000sb11.fm Identifying System Power Requirement Identifying the Primary System Power Requirement For internal use only Sample calculation for a HiPath 3550 1. Determine overall secondary power requirement power requirements of the boards/ components used = + = 2. power requirement of connected workpoint clients, key modules and adapters = overall secondary power requirement = 7.50 W 12.80 W 1 x CBCC 1 x HXGS3 (including ventilator kit) 0.90 W 1 x TS2 2.40 W 3 x SLU8 2.60 W 1 x 8SLA 5.
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3000sbIX.fm Index For internal use only Index Z A Access protection 4-57 Access security 5-34 Administration of Plus Products via PPP 4-91 Administration options 5-2 Administration via LAN 4-89 Administration via PPP 4-90 Alive Monitoring 4-59 AllServe see HiPath 5000 RSM AMHOST 5-38 Analog modem 5-30 APS Transfer 5-8 APS transfer 5-8 Archive file (.
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3000sbIX.fm Index For internal use only Features 6-4 FEC procedure 4-31 Firewall 4-52, 4-58 Firewall functions 4-52 G G.711 4-25, 4-26 G.723.1 4-25, 4-26 G.729 4-25 G.729A 4-26 G.729AB 4-26 Gigaset 3000 Comfort 7-61 Gigaset 3000 Micro 7-63 Gigaset 4000 Comfort 7-65 Gigaset 4000 Micro 7-67 H H.225.0 4-16 H.225.0 Q.931 4-16 H.245 4-16 H.323 4-16 H.323 Client 4-46 H.
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3000sbIX.fm For internal use only Index and TAPI 4-49 file transfer 4-51 Internet access 4-51 VCAPI and Fax 4-50 VCAPI and File Transfer 4-51 Virtual Ports 4-21 Virtual Private Networks see VPN Voice Activity Detection 4-27 Voice coding 4-25 Voice over IP 4-24 bandwidth requirement 4-2 encoding 4-25 environment requirements 4-27 H.
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3000sbIX.fm Index Z-8 For internal use only P31003-H3560-X100-1-7618, 09/05 HiPath 3000/5000 V6.