User Manual HiPath 8000 optiPoint 410 advance S V7.0 optiPoint 420 advance S V7.0 www.siemens.
Safety Precautions Safety Precautions For Your Safety The IP telephone optiPoint 410/420 advance S V7.0 complies with the European standard EN 60 950, which deals with the safety of information technology appliances including electronic office equipment. This device has been designed with safety in mind, thus protecting both individuals and objects. There is always the danger of small objects being swallowed by young children. In the case of the optiPoint 410/420 advance S V7.
Safety Precautions Important Notes Never operate the telephone in an environment where there is a risk of explosion. Only use Siemens accessories. The use of other manufacturers’ accessories may be dangerous and will render the warranty and approval null and void. Never open the telephone set or an add-on unit. If any problems arise, contact your service personnel.
Contents Contents Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Protection of the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of the Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Labels . . . . .
Contents Operating the Telephone with the Display . . . . . . . 22 Standard Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Secure voice transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multiline Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Function Selection . . . . . . . . . . . . . . . . . . .
Contents Consulting with a Second Party. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introducing Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceling Consultation Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alternating Between Two Parties . . . . . . . . . . . . . . . . . . . . . . . . . . Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introducing the Conference . . . . . . . . .
Contents HiPath 8000 Functions. . . . . . . . . . . . . . . . . . . . . . . . . 71 Toggle Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Forwarding - Busy Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call Forward on No Reply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unconditional Call Forwarding . . . . . . . . .
Contents Customizing the Telephone . . . . . . . . . . . . . . . . . . . .90 Accessing the Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Country Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Language . . . . . . .
Contents Local Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lock Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assigning Function Keys . .
Contents Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparatory Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Change User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Function Keys . . . . . . . . . . . . . .
General Information General Information About These Operating Instructions These operating instructions will help you get to know the optiPoint 410/ 420 advance S V7.0 and to use its functions. The instructions contain important information for safe and proper operation of the optiPoint 410/420 advance S V7.0. Follow them carefully to avoid improper operation and get the most out of your multi-function telephone in a network environment.
General Information Echo Effect In some cases, while using the telephone you may hear an echo, which can be quite strong. This is not due to any design defect or other fault with your IP telephone, but caused by the other client. For example, if the echo occurs during a teleconference, it may be that the loudspeakers and microphones need to be repositioned. Service The Siemens service department can only help you with encountered problems or defects on the unit itself.
General Information Step by Step Symbols in the Manual You will find a graphic representation of the Telephone menu operating steps in logical sequence in the left column. Below is an explanation of the symbols: n Lift the handset (off-hook). t Replace the handset. s Conduct a call. o Enter a telephone number or code. dd Enter the code. u or v Increase or reduce the value depending on the current operating mode. Press key. Press the illuminated key. Press the blinking key.
Introduction Introduction Overview The optiPoint 410/420 advance S V7.0 is a modern multi-functional IP telephone. It is designed for connection to data networks and is not directly connected with an ISDN system or to the PSTN. This manual describes how to use the optiPoint 410/420 advance S V7.0 when it is connected to HiPath 8000 from Siemens. Some of the features described in this manual are only available because they are provided by HiPath 8000. If you are not using the optiPoint 410/420 advance S V7.
Introduction Secure Voice Transmission You can set up a secure connection with optiPoint 410/420 advance S V7.0 phones if the receiving phone also has the capability. The voice transmission is encrypted; it is decrypted in the receiving party’s telephone. Even the signaling for call setup and the exchange of encryption information occur over a secure connection. The phones must have valid registration on an SIP server.
Introduction Layout of the optiPoint 420 advance S V7.
Introduction Display and Dialog Keys The optiPoint 410/420 advance S V7.0 features a four-line display. In normal mode the Idle menu appears on the display. 14:15 1228 26.09.04 User Name Menu 14:15 Smith > 26.09.04 User Name Menu > Time and Date Telephone Number Editable display Shows telephone menu Name Status (where applicable) The idle menu displays the time and date in the first line. The telephone number or name is displayed in the second line.
Introduction Keypad The optiPoint 410/420 advance S V7.0 keypad features digits, letters and some special characters. Depending on the selected input mode, you can key in letters and special characters by pressing the relevant key as often as necessary until the required character appears on the display. Examples of letter inputs are the password, the user name, or FTP download files and file paths respectively.
Introduction Programmable Keys optiPoint 410/420 advance S V7.0 is equipped with 18 and/or 19 (optiPoint 410 advance S V7.0) function keys all of which are user-programmable on two levels (the "Stop/Escape" and "Shift" keys should be retained). Five of these keys are pre-assigned in the first level. Loudspeaker 1 6 Redial 2 7 Missed Calls 3 8 4 9 10 5 11 12 13 14 Cancel/Rel. 15 16 17 Shift 18 Function Key Function 1 Switch loudspeaker of the base unit on/off.
Introduction Control Keys The control keys v and u are located to the left of the dialing keypad.
Operating the Telephone with the Display Operating the Telephone with the Display The optiPoint 410/420 advance S V7.0 offers all functions on the display in dialog menus which are independent of status. With the three dialog keys you can scroll through the individual functions, select the function you require and activate it. You can also assign enhanced functions to the keys such as destination numbers or shortcuts for certain actions.
Operating the Telephone with the Display Secure voice transmission Prerequisite: Technical personnel must activate the secure voice transmission function. If you call a station or are being called by a station via a secure connection, you will see a flashing lock symbol on the phone’s display. Upon request you will hear a short acoustic signal if the connection is unsecure (see page 112). Mobility If your optiPoint 410/420 advance S V7.
Operating the Telephone with the Display Step by Step Function Selection A function is selected with the keys < or > and confirmed with the : key. The arrow icon (>) in the fourth line indicates that additional functions are available. In idle mode, there are no menu options available (no prompt). At the end of the menu list the > key goes to the beginning of the list, and at the beginning of the list the < key goes to the end of the list.
Operating the Telephone with the Display Step by Step Answering a Call Without the Headset (Speakerphone Mode) The telephone rings. The caller is displayed on the screen. Answer call? > : Confirm or Loudspeaker u or v Press key. LED lights up. Speakerphone mode. Adjust volume. To raise or lower the volume, keep pressing the keys until the desired volume is set. Notes on speakerphone mode: • Tell the other party that you are using speakerphone mode.
Operating the Telephone with the Display Step by Step Ending a Call Loudspeaker or Press key. LED goes out. Press Cancel/Rel. Cancel/Rel. or > Disconnect? > : Select and confirm. If the call has been terminated by the other party, the message "Cleared" appears in the display. Switching to Speakerphone Mode Prerequisite: You are conducting a call with the handset. and t Hold down the key while replacing the handset. Then release the key. Proceed with the call.
Operating the Telephone with the Display Step by Step Open Listening During the Call You can allow other people in the room to join the telephone conversation. Inform the party at the other end of the line that you are switching to loudspeaker. Prerequisite: You are conducting a call with the handset. Activating this function: Press key. LED lights up. Loudspeaker Deactivating this function: Press key. LED goes out. Loudspeaker Refusing a Call You can refuse an incoming call.
Operating the Telephone with the Display Step by Step Second Call If the "Call waiting" function is activated ( page 95) and your are currently making a call, you can pick up another call. The caller hears the on-hook signal, you hear the call waiting signal. Accepting a Waiting Call You are conducting a call. A second call is indicated in the display and you hear a call waiting signal. Answer call? > : Confirm query. You can talk with the second party. The connection with the first party is held.
Operating the Telephone with the Display Step by Step Deflecting a Waiting Call You can deflect a waiting call to another phone number. You hear the call waiting signal and the number of the waiting party is displayed. > Deflect call? > : Select "Deflect call" and confirm. o Enter the destination telephone number. Dial? > : Confirm your entry. The first party connection is displayed again. The deflected call is stored in the Missed Calls list.
Operating the Telephone with the Display Step by Step Putting second call on hold If you have taken a second call, you can also place it on hold, e.g. in order to consult with someone in the same room. In this case both parties are put on hold. Prerequisite: You have answered the second call ( page 28). > Hold? > Reconnect? > : Select and confirm. The second call is held. : Confirm in order to return to the second call.
Operating the Telephone with the Display Step by Step Holding a Call You can use this function to put a current call on "hold" to prevent the party at the other end of the line from hearing an internal consultation for instance. The "Hold" function must be activated by the administrator. If you have a multiline telephone and proceed as described in this section, the held party can be picked up by any other multiline user with the same line key.
Operating the Telephone with the Display Step by Step Using the Line Keys If you have a multiline telephone, you can use the line keys to place calls on manual "hold". Prerequisite: You are in the middle of a call. 60101 Press the key associated with the line that is in use. 60101 • • • The line key LED blinks. The line’s LED indicates the hold status on all connected multiline telephones. Any user with an appearance of the held line can press that line key and retrieve the call from hold.
Operating the Telephone with the Display Step by Step Transferring with Consultation Proceed as follows to announce the transfer beforehand. > Consultation? > : Select and confirm (see also page 47). o Enter the telephone number of the party to whom the call is to be transferred. Dial? > : Confirm. The party answers. > s Notify user of call transfer. Complete Transfer? > : Select and confirm (you may also simply replace the handset to connect the parties).
Operating the Telephone with the Display Step by Step Making Calls You can enter a phone number with the handset off- or on-hook. If you have activated the function Busy when dialing (see page 110), you cannot be interrupted by an incoming call. The caller hears busy tone. Dialing Following Line Seizure If you have a multiline telephone and want to make a call on a specific line, press the appropriate line key. If you do not do so, the telephone automatically selects an idle line.
Operating the Telephone with the Display Step by Step Dialing Before Line Seizure o Enter the phone number. Dial? > : Confirm your entry. or Loudspeaker Press the Loudspeaker key. or Wait until the Auto Dial Timer has timed out. The number is dialed and the connection is set up. If you are using a dial plan and have set Hot-Keypad (see page 109), dialing takes place automatically as soon as the character string entered matches an entry in the dial plan.
Operating the Telephone with the Display Step by Step Callback If the other party is busy , you can place a request for callback. Callback is a HiPath 8000 function and has to be programmed by service personnel. You are requested to confirm callback if "Busy" appears on the display. Prerequisite: The callback function must be activated (see . page 110). Dial? > n Lift the handset o Enter the number and : confirm. Placing a callback request The other party is busy. Callback? > : Confirm.
Operating the Telephone with the Display Step by Step Reachability If you want to be reachable within the building or on the premises, you can temporarily forward all calls to your main telephone to a "guest telephone" specifically set up for this purpose. You can use all HiPath 8000 features set up for your main telephone and available for HotDesking on the guest telephone. In case of outbound calls your main phone number is transferred. The local settings of the guest telephone (e.g.
Operating the Telephone with the Display Step by Step De-registering from another telephone In case you forgot to de-register using the HotDesking key at the guest telephone, you can do so from your main telephone or any other telephone within the system. Proceed as follows: Precondition: The telephone is available and in ready mode. n Lift the handset. o : Enter and confirm *61+user ID (please check with your service personnel regarding the valid code for deactivating HotDesking).
Operating the Telephone with the Display Step by Step Call Log The Call Log menu contains four lists for: • Missed calls • Dialed calls • Received calls • Forwarded calls The Call Log contains up to 20 of the last parties stored for the relevant list. The following call details are stored: • Phone number/name depending on available data • The number of call attempts from each user (max.
Operating the Telephone with the Display Step by Step Displaying the Call Log > 02=Call Log? > : Select and confirm. Select list 1=Missed calls? > : Confirm. or > 2=Dialled calls? > : Select and confirm. or > 3=Received calls? > : Select and confirm. or > 4=Forwarded calls? > : Select and confirm. The lists are sorted chronologically, with the most recent entry first. You can scroll through the lists using the < and > keys.
Operating the Telephone with the Display Step by Step Call party Once you have selected the required party, you can proceed as follows to make the call. > > 1=Dial? > Dial? > : Select and confirm. : Confirm - the call is connected. Delete party from list You can delete the selected party from the list if you no longer require the entry. > 3=Delete? > : Select and confirm. The current entry has been deleted and the numbering of subsequent entries moves up in the list.
Operating the Telephone with the Display Step by Step "Missed calls" Key If the "Missed Calls" list contains new entries that have not yet been displayed, the LED for the "Missed calls" key blinks. While you are checking the list, the LED lights continuously. When you exit, the LED only blinks if a new missed call entry has not yet been accessed. Prerequisite: The key has been configured ( page 117). Missed Calls Press key "Missed Calls" to display the "Missed Calls" list immediately ( page 40).
Operating the Telephone with the Display Step by Step Call Forwarding The HiPath 8000 also provides switch-based call forwarding features. These features are described on page 72. However: • You should not use these phone-based call forwarding features together with the HiPath 8000 call forwarding features. • Using the phone-based call forwarding features gives you greater control over your call forwarding. To manage your telephone, you can have calls forwarded to another telephone.
Operating the Telephone with the Display Step by Step Checking Forwarding Status The three types of call forwarding can have the following states: • Not programmed • Not active • Active To check the current state, scroll to the Forward menu. You will find an overview of the options here from page 228. > 03=Forward? > 1=Unconditional? > : Select and confirm. The status is displayed. : Confirm. or > 2=On no reply? > : Select and confirm. or > 3=On busy? > : Select and confirm.
Operating the Telephone with the Display Step by Step Activate call forwarding > 03=Forward? > 1=Unconditional? > : Select and confirm. "Not active" is displayed. : Confirm (or select and confirm "2=On no reply" or "3=On busy"). > 3=Switch on? > : Select and confirm. Forwarding is "Active". Programming Call Forwarding If you select a forwarding function that is not programmed, the "New/change target" menu option automatically appears, which permits you to specify a destination address.
Operating the Telephone with the Display Step by Step Changing the Forwarding Destination > 03=Forward? > : Select and confirm. 1=Unconditional? > : Confirm (or select and confirm "2=On no reply" or "3=On busy"). "Active" is displayed for example. 1=New/change target? > 1=Use keypad? > : Confirm : Confirm "1=Use keypad" to enter numeric values only (or select and confirm "2=Use editor" to enter alphanumeric text). o Change the destination number.
Operating the Telephone with the Display Step by Step Consulting with a Second Party If you have a multiline telephone, you can also use the manual hold feature to place the call on the active line on hold while you perform other actions page 31. • If you have placed a party on "consultation hold", you cannot initiate "manual hold". • If you are in the "manual hold" state, you cannot initiate a "consultation hold". During a call, you can consult with a second party while placing the first party on "hold".
Operating the Telephone with the Display Step by Step Canceling Consultation Hold If the other party does not pick up: > Disconnect and return? > : Confirm to disconnect the active connection. You are reconnected with the first party. If the other party picks up: > Disconnect and return? > : Conduct your consultation. Confirm in order to return to the first party. You can alternate between the two parties or set up a conference call page 49.
Operating the Telephone with the Display Step by Step Conferencing This feature is sometimes known as three-way calling. Prerequisite: You are conducting a consultation call ( page 47). Introducing the Conference Prerequisite: You are conducting a consultation call ( page 47). > Create local Conf.? > : Select and confirm. The following appears in the display: "Creating local Conf." "In Conference" appears on the display.
Operating the Telephone with the Display Step by Step or End both calls using the menu > Clear both calls? > : Select and confirm. Both calls are terminated, and the display shows Cleared". You can start a new call. or End both calls by hanging up Prerequisite: "Allow Join in conference" was deactivated by the service personnel. t Replace the handset or press the loudspeaker key (in in speakerphone mode). The display shows "Cleared". You can start a new call.
Operating the Telephone with the Display Step by Step Recording a Call You can record important calls to be able to supply evidence about the exact wording of an order (e.g. for banking transactions). This function can currently only be used with nonsecure voice transmission, Prerequisite: The connection to ASC Call Recording (EVOip) was entered at your telephone by the service personnel page 112.
Operating the Telephone with the Display Step by Step Dialing Aids The optiPoint 410/420 advance S V7.0 provides you with a number of dialing aids and memory functions to facilitate you in making calls and administering numbers. Dialing with Selected Dialing Key You can assign frequently dialed numbers to function keys ( page 117). When you press one of the "selected dialing keys", the stored number is shown in the display, and you can set up a connection. Prerequisite: The idle menu is displayed.
Operating the Telephone with the Display Step by Step Using Auto Dial Timer Following expiry of a configurable delay interval, auto dialing occurs after the last dialed digit is entered. This can happen in the following circumstances: • Dialing in idle mode • Deflecting an incoming call • Making a consultation call • Transferring an answered call. The delay time can be shortened as follows: • Pressing the : key. This is applicable in all scenarios. • Lifting the handset.
Operating the Telephone with the Display Step by Step Using Abbreviated Dialing To simplify the dialing process, you can call twelve abbreviated dial numbers. You can program a user number for each abbreviated dialing number page 113. Using Abbreviated Dialing to Make Calls Press the "Abbreviated Dialing" function key. Abbrev. dialing The number for the abbreviated dial number 1 is displayed. > 1) 08972228596_? > : Scroll to the desired abbreviated dialing number and confirm.
Operating the Telephone with the Display Step by Step Using Notebook Functions If the last number dialed was busy, or if the called party has not picked up, or if you wish to note down the number of the remote user, then you can store the telephone number electronically and call it again at a suitable time (max. 24 alphanumeric characters). Both parties can store the number of the other party. The notebook can also be used outside a call simply for recording a number to be recalled subsequently.
Operating the Telephone with the Display Step by Step Using Repdial Keys The Repertory Dialing function is similar to selected dialing. However, it can also incorporate dialing control functions at any point within the repertory dialing sequence. The HiPath 8000 automatically detects whether the digits represent an IP address, a number, or a URL.
Operating the Telephone with the Display Step by Step Voice Messages The "Messages" menu displays the number of voice messages that have been recorded in the mailbox. 09=Voice messages? > : Confirm. If any messages are present, the number of messages is shown at the top right of the display. For example, 3/1 (2/1) means: • 3 messages, 2 of which are new • 1 old message Retrieving Messages > 1=Call message centre? > Dial? > : Select and confirm. : Confirm.
Operating the Telephone with the Display Step by Step Deactivating the Ringer If you do not want to be disturbed by an incoming call ringing, you can deactivate the ringer. Prerequisite: A function key must be configured (see page 117). Press the "Ringer off" key. The LED is on. Ringer off This setting remains in effect as long as the LED is on. If there’s an incoming call, the ringer sounds one time and then remains mute. The "Ringer off" LED blinks.
Operating the Telephone with the Display Step by Step Using a Key to Activate/Deactivate Do Not Disturb Prerequisite: A function key must be configured (see page 117). Do Not Disturb Press the "Do Not Disturb" key. The LED is on. This setting remains in effect as long as the LED is on. If there is an incoming call, the caller will receive busy treatment (tone or announcement), depending on the system setup. However, calls for pickup groups will still be put through.
Operating the Telephone with the Display Using Group Features To help with handling certain types of calls, your telephone can be part of a pickup group, a hunt group, or both. Call Pickup Groups The administrator can combine several telephones to form a pickup group. If your telephone belongs to a pickup group, you can pick up calls for another group member. You can only belong to one pickup group at a time. If you want another group member to handle a call, you can also ignore the call.
Operating the Telephone with the Display Step by Step Answering a Pickup Group Call A call for a pickup group is displayed as follows: • Line 2: Caller • Line 3: Calling Target • Line 4: Option "Pickup Call". Pickup Call? > : Confirm the query to pick up the call. or Press the Group Pickup key if you have one. Group pickup Ignoring a Pickup Group Call > Pickup Call? > Ignore? > : The display shows a pickup group call. : Scroll through the display until "Ignore?" appears. Confirm this option.
Operating the Telephone with the Display Surviveability If a HiPath 3000 fallback system was set up for your HiPath 8000,you will still be able to use your telephone and the functions of the outage system in case of e.g. a power outage. If your telephone has no connection to the HiPath 8000, it will automatically connect to the HiPath 3000 fallback system. The message "Temporary limited mode" is displayed.
Operating the Telephone with the Display Multiline Telephone – Introduction The following sections provide an overview of the concepts and features specific to your telephone if the administrator has configured it as a multiline phone — a telephone that supports more than one line. Most features are common to single-line and multiline telephones, but some features function in a slightly different manner depending on the telephone type.
Operating the Telephone with the Display Types of Lines The following are the types of lines: • Private line: A line that is only accessible to one telephone. • Shared line: A line that is accessible to multiple telephones. • Direct Station line: A line with a direct connection to another telephone.
Operating the Telephone with the Display Lines Basically every line in a multiline telephone functions as an individual telephone (except lines on Direct Station Select key) so that all features on "single-line" telephones can be transferred to each individual line. As soon as a line is active, the relevant details are displayed. Although a multiline telephone supports simultaneous use of several lines, it functions in almost the same way as a single-line telephone.
Operating the Telephone with the Display Step by Step Using a Multiline Setup Incoming Call (Ringer or Call Waiting Tone) The optiPoint 410/420 advance S V7.0 rings with the set ring tone page 126. If information about the calling party is transferred (name, number or both), it appears on the display. n You can now lift the handset and talk with the person calling. On multiline telephones, the line being signaled is automatically selected when you lift the handset.
Operating the Telephone with the Display Step by Step Existing Connection The following options are available when you answer a call on a line (see page 66): • Use the line in the same way as a single-line telephone • Place the line on hold manually Using the line in the same way as a single-line telephone Example: Consultation? > : If you have answered the call on one line, you can now use all of the functions that are available for a call on a single-line telephone: • Place the call on consultation ho
Operating the Telephone with the Display Step by Step Making Calls with Multiple Lines Accepting a second call on the same line While you are on a call, an incoming call is indicated by ringing or blinking on another line key. Press blinking line key 2. The first line switches to "manual hold" mode and you are connected with the caller. Line 2 When you have finished the call on the second line, you can pick up the first call by pressing Line 1.
Operating the Telephone with the Display Step by Step Advanced Cancel Key Function For multiline telephones, the Cancel key function applies to the relevant active connection. Generally when the Cancel key is pressed, the call being conducted by the party is terminated. With the exception of the situations described below, the relevant line then becomes free. • In consultation hold: the party is reconnected with the original party. • When using the handset: the user hears the dial tone.
Operating the Telephone with the Display Step by Step Using the Direct Station Select key Using a set up Direct Station Select key (DSS) you can call the target telephone directly or pick up a call for the target telephone. Direct Station Select – Call other party HotDesking Press the Direct Station Select key to call the other party. The other party's telephone rings. Pick up a call for a Direct Station Select User HotDesking Press the blinking Direct Station Select key.
HiPath 8000 Functions Step by Step HiPath 8000 Functions The HiPath 8000 system supports a number of functions, which you can activate or deactivate via the telephone. With a multiline telephone each function relates to the prime line. The functions can also be invoked via optiPoint display module call control page 148 . Toggle Key To invoke the functions "make line busy" and "stop hunt" one of the function keys can be defined and programmed as feature toggle key (see also page 83).
HiPath 8000 Functions Step by Step Using Call Forwarding This section describes the call forwarding functions supported by the HiPath 8000. These functions can be called up using the feature code. You can also assign a frequently used function to a programmable key or a selected repdial key. You should not use the phone-based call forwarding function together with the HiPath 8000 call forwarding function.
HiPath 8000 Functions Step by Step Call Forward on No Reply The HiPath 8000 function Call Forward - No Reply (CFNR) allows you to enter a feature code to forward calls to another number if the handset is not lifted after a certain number of rings (between 2 and 7). The administrator specifies the forwarding destination. Switch on n Lift the handset. o To activate forwarding, enter the code, e.g. *92 (consult the administrator) or the code and a number e.g. *901234567. You will hear a confirmation tone.
HiPath 8000 Functions Step by Step The HiPath 8000 rings the telephone to which you want to forward your calls. w • If the party answers, you can notify the party that • your calls are being forwarded. If the forwarded-to party does not answer or is busy, repeat the activation procedure. As long as you do so within two minutes, you hear the confirmation tone followed by dial tone. The HiPath 8000 does not attempt to alert the party at the forwarding destination that the feature has been reactivated.
HiPath 8000 Functions Step by Step Selectively Forwarding Calls The function Selective Call Forwarding allows you to generate a list of telephone numbers (screening list) that should be forwarded automatically. When a caller's number matches a number on the forwarding list, the call is forwarded to the re-direct number. The redirect number can be: • A different telephone or subscriber • A voice mailbox • An announcement service.
HiPath 8000 Functions Step by Step Caller ID Suppression The administrator stipulates whether or not your caller ID (name and phone number) is displayed on the called party’s telephone. If your data is not transferred, the call is initiated anonymously. However, you can override the configured settings for specific calls. • • If your caller ID is transferred: "Private" is displayed. If your caller ID is suppressed: your caller ID is displayed.
HiPath 8000 Functions Step by Step Activating Caller ID Suppression Temporarily for Next Call If the administrator has permitted the transfer of your caller ID, you can override this setting for the next call as follows: n Lift the handset. o Enter the code, e.g. *68 (consult the administrator). w Wait until you hear the confirmation tone. o Dial the destination you want to call. The transfer of your caller ID is permitted again after this call.
HiPath 8000 Functions Step by Step Creating a Screening List For Call Acceptance Selective call acceptance is only available for the prime line on multiline telephones. You can create a list of numbers, also known as a screening list, from which you want to accept incoming calls. The administrator knows how extensive this list may be in the HiPath 8000 that you are operating on site. When a caller's number matches a number on the acceptance list, the call is completed.
HiPath 8000 Functions Step by Step For Rejecting Calls On multiline telephones, call rejection is available for the prime line only. Comparably to selectively accepting calls, you can create a screening list for calls you want to accept incoming calls. The administrator knows how extensive this list may be in the HiPath 8000 that you are operating on site.
HiPath 8000 Functions Step by Step Anonymous Calls Rejecting Anonymous Calls You can reject all calls from parties who have a privacy feature active (such as Caller ID blocking) that prevents the delivery of their calling number. When you do so, you receive no alerting for a rejected call. n Lift the handset. o Enter the code, e.g. *77 (consult the administrator).
HiPath 8000 Functions Step by Step Using Speed Dialing The speed dialing feature allows you to call up a centralized list of frequently dialed telephone numbers. Single-Digit Speed Dialing This feature lets you easily place calls to frequently-dialed numbers by dialing a 1-digit speed dialing code. Eight numbers can be placed in the list. The administrator maintains this list. n Lift the handset. o Enter the code, e.g.
HiPath 8000 Functions Step by Step Using Callback Using the function "Callback" you can re-establish a connection with the last number dialed from your telephone. Use the call log and missed calls list to view a list of answered and unanswered incoming calls from external destinations. n Lift the handset. o Enter the code (consult the administrator). The number is automatically dialed. or Press the "Callback" key. HiPath 8000 checks the called party’s status.
HiPath 8000 Functions Step by Step Functions in a Hunt Group Make line busy This function prevents that calls in a hunt group are switched to this line. Switch on "Busy" n Lift the handset. o Enter the access code, e.g. *96 (consult your administrator) to make the line "busy" for the hunt group. w Wait for the confirmation tone. Switch "Busy" off again Make the line "free" for the hunt group. n Lift the handset. o Enter the access code, e.g.
HiPath 8000 Functions Step by Step Mark a line as the End of a Hunt Group Switches this line as the end of a Hunt Group. If this line is reached, the system stops looking for a free line according to the sequence defined for the Hunt Group. Switch to End of Hunt Group n Lift the handset. o Enter the access code, e.g. *97 (consult your administrator) to mark this line as "End of Hunt Group" (stop hunt). w Wait for the confirmation tone. Cancel End of Hunt Group Unmarks this line as End of Hunt Group".
DLS Mobility Function Step by Step DLS Mobility Function Prerequisite: Your optiPoint 410/420 advance S V7.0 was set up "mobility-enabled" by the service personnel. A DLS server is available in the LAN, and its address is stored in the telephone.
DLS Mobility Function Step by Step Logging on and off at the Same Telephone Logging on at the Telephone No other mobility user is logged on. Logging on using the key One of the function keays was set up as logon key for the mobility function. Press the "Mobility" logon key. You are asked to enter your "Mobility ID". Mobility or Logging on using the menu > 11=Mobility? > 1=Log on? > : Select and confirm. : Confirm to start the logon procedure.
DLS Mobility Function Step by Step If the DLS server is not available in the LAN or an incorrect server address was stored in the telephone, your logon request is rejected with the message "DLS Server not available". Please contact your service personnel in this case. Logging off at the Telephone Prerequisite: You are logged on as a mobility user. If available, press the "Mobility" key. The logoff procedure is started. or > 11=Mobility? > 2=Log off? > : Select and confirm.
DLS Mobility Function Step by Step Logging on and off at at Different Telephones If the user is not logged on at another telephone, the logon procedure is the same as described under "Logging on and off at the same telephone" page 86 If the user is already logged on to another telephone and "Logon with Forced Logoff" is switched off for the moblility user, the logon request is rejected.
DLS Mobility Function Step by Step The logoff is shown simultaneously at the remote telephone, and as soon as the logon procedure is successfully completed, MOB is shown on the display of your telephone. Logon with Delayed Forced Logoff at the Remote Telephone If the remote telephone is busy and the service personnel has set "Forced Logoff During Call" with a delay time, the logoff at the remote telephone only takes place after this delay time has expired.
Customizing the Telephone Step by Step Customizing the Telephone This chapter describes the settings for the optiPoint 410/420 advance S V7.0 - including the language used for menu guidance, date and time, dialing mode and audio settings for instance. Accessing the Setup Menu All settings are performed in the "Setup" menu, which you can access as follows: Prerequisite: The idle menu is displayed. > > 05=Setup? > 2=Configuration? > : Select and confirm. : Select and confirm.
Customizing the Telephone Step by Step Settings The Settings menu is dynamic, i.e. it only appears with specific information on the status of the telephone, such as: • Call forwarding active • User status set Prerequisite: You are in the "Setup" menu 1=Settings? > page 90. : Confirm in order to view the details of the current status of the telephone. Configuration You can use the Configuration menu to customize the settings on your optiPoint 410/420 advance S V7.0.
Customizing the Telephone Step by Step Language Use this menu option to define the language for operator prompting. Prerequisite: You are in the "Configuration" menu page 91. > > 02=Language? > 1=German? > : Select and confirm; the set language is displayed. : Select language and confirm. If an optiPoint display module is connected, you are asked to Restart the telephone after a change of language so that the change of language setting can also be done for the optiPoint display module.
Customizing the Telephone Step by Step Setting the Date and Time After the display format is selected, the date field appears. Day:20 Month:09 Year:05?> The field to be edited can be changed by using the > and < keys to scroll to the next or previous field. Hour:15 Minute:10? Enter the proper digits using the keypad. > : Confirm the entered date. If the date and time is invalid, the phone beeps and the cursor returns to the first item in the entry field when you attempt to confirm the entry.
Customizing the Telephone Step by Step Call Forwarding This function only affects phone-based call forwarding. The administrator controls call forwarding from the HiPath 8000. You can use this option to define whether phone-based call forwarding can be configured or not. This option is only available if it has been activated by the administrator. Prerequisite: You are in the "Configuration" menu page 91. > 05=Call forwarding? > Switch on? > : Select and confirm. : Confirm.
Customizing the Telephone Step by Step Call Waiting You can use this option to enable call waiting during an active call. This menu option is only available if it has been activated by the administrator. Prerequisite: You are in the "Configuration" menu page 91. > 08=Call waiting? > Switch on? > : Select and confirm. : Confirm. Second call is permitted. or Switch off? > : Confirm. Second caller hears busy signal. The new setting is displayed.
Customizing the Telephone Step by Step Call Join You can use this menu option to activate or deactivate the feature for joining an active and a held call. This menu option is only available if it has been activated by the administrator. Prerequisite: You are in the "Configuration" menu page 91. > 10=Call join? > Switch on? > : Select and confirm. : Confirm. Call parties can join the call. or Switch off? > : Confirm. Call join not permitted. The new setting is displayed.
Customizing the Telephone Step by Step Dialing Mode You can use this option to determine whether only a number or a number and a name can be entered when dialing a call destination. Prerequisite: You are in the "Configuration" menu page 91. > > : Select and confirm. : Select and confirm. Alphanumeric input. 12=Dialing mode? > 1=Name? > > 02=Number? > : Select and confirm. Numeric input. > 3=Name and Number? > : Select and confirm for both options. or or. Specify which input you prefer.
Customizing the Telephone Step by Step Daylight Saving You can use this function to stipulate that the clock on your telephone switches to summertime and wintertime automatically. Prerequisite: You are in the "Configuration" menu page 91. > 14=Daylight Saving? > Switch on? > : Select and confirm. : Confirm. Daylight saving activated. or Switch off? > : Confirm. Daylight saving deactivated. The new setting is displayed.
Customizing the Telephone Step by Step Delay for Call Forward on No Reply This function only affects phone-based call forwarding. The administrator controls call forwarding from the HiPath 8000. You can use this menu option to change the time after which an unanswered call is forwarded if Call Forwarding on No Reply (CFNR, page 43) is enabled. The minimum value is 1 meaning forward after 1 second. The maximum value is 21 meaning forward after 21 seconds. The default value is 15.
Customizing the Telephone Step by Step Hold Ringback Timer Use the option Hold Ringback Timer to change the time after which you are reminded that you still have a call on hold. The minimum value is 3, which provides ringback after 3 minutes. The maximum value is 15, which provides ringback after 15 minutes. Prerequisite: You are in the "Configuration" menu page 91. > 17=Hold Ringback Timer?> : Select and confirm. The current time is displayed.
Customizing the Telephone Step by Step Do Not Disturb You can use this option to permit or prohibit the user from activating the Do Not Disturb feature. If Do Not Disturb is deactivated, the "04=Do Not Disturb" option is not available on the telephone. This menu option is only available if it has been activated by the administrator. Prerequisite: You are in the "Configuration" menu page 91. > 19=Do Not Disturb? > Switch on? > : Select and confirm. : Confirm. or Switch off? > : Confirm.
Customizing the Telephone Step by Step Hold Ringback You can use this option to activate and deactivate the Hold Ringback function, which reminds you that a call is still being held. Prerequisite: You are in the "Configuration" menu page 91. > 21=Hold Ring Back? > Switch on? > : Select and confirm. : Confirm. or Switch off? > : Confirm. The new setting is displayed. Local Conferencing This option permits and/or prohibits use of the "Local Conferencing" function.
Customizing the Telephone Step by Step Auto Answer You can use this option to activate and deactivate automatic call answering for CTI applications. When you dial a number using the CTI application while "Auto Answer” is activated, the telephone automatically switches to handsfree mode. If "Auto Answer” is deactivated, the telephone will ring first and you must then press the loudspeaker key or lift the handset to dial the number and set up the connection to the other station.
Customizing the Telephone Step by Step Beep on Auto Reconnect You can use this option to specify whether you will hear a beep when a call is automatically reconnected. Prerequisite: You are in the "Configuration" menu page 91. > 35=Auto Reconnect Beep?> Switch on? > : Select and confirm. : Confirm. The new setting is displayed. Idle State Options System messages are displayed in the fourth line of the optiPoint 410/420 advance S V7.0. Prerequisite: You are in the "Configuration" menu page 91.
Customizing the Telephone Step by Step or > 4=2 minutes? > : Select and confirm. or > 5=5 minutes? > : Select and confirm. or > 6=10 minutes? > : Select and confirm. or > 7=15 minutes? > : Select and confirm. Display Module Call View This function is only available if an optiPoint display module has been connected to your optiPoint 410/ 420 advance S V7.0.
Customizing the Telephone Step by Step USB Keyboard Type You can use this option to specify the language for an external USB keyboard. The following languages are available: 1=English 2=English US 3=German 4=Spanish 5=Italian 6=French Prerequisite: You are in the "Configuration" menu page 91. > 40=USB Keyboard Type? > > 3=German? : Select and confirm. The set language is displayed, e.g. US. > : Select the required language and confirm your selection. The new setting is displayed.
Customizing the Telephone Step by Step Line Settings This option can only be selected if line keys have been configured (multiline). Prerequisite: You are in the "Configuration" menu page 91. > 44=Line settings? > 02=1234567890? > : Select and confirm. The name of the first line is displayed. > : Select the lined to be configured.
Customizing the Telephone Step by Step Switch on? > : Confirm. Status is shown when call information box is displayed. or Switch off? > : Confirm. Status is suppressed. The new setting is displayed. Displaying Icons Instead of Text If an icon is to be displayed on the display module instead of message text such as "missed calls" for example, then activate this option. Prerequisite: You are in the "Configuration" menu page 91. > 45=Call view icons? > Switch on? > : Select and confirm. : Confirm.
Customizing the Telephone Step by Step Switching Call Park Pickup On and Off > 47=Call Park Pickup? > Switch on? > : Select and confirm. : Confirm. It is possible to pick up parked calls. or. Switch off? > : Confirm. It is not possible to pick up parked calls. The new setting is displayed. Options for on-hook dialing You should only change this function if you are using a dial plan (programmed by administrator).
Customizing the Telephone Step by Step Activating/deactivating callback If the other party is busy, you can place a request for callback. Callback is a HiPath 8000 function and has to be programmed by the administrator. You are requested to confirm callback if "Busy" appears on the display. The callback function can be activated or deactivated. Using the "Configuration" menu (see > 49=Callback-busy? > Switch on? > page 91). : Select and confirm. : Confirm in order to activate.
Customizing the Telephone Step by Step Hangup while ringing If this function is activated, you can hang up when transferring a call, although the called party has not answered yet. > 53=Hangup while ringing?> Switch on? > : Select and confirm. : Confirm in order to activate or Switch off? > : Select and confirm in order to deactivate.
Customizing the Telephone Step by Step Call Recording If this function is activated, you can start recording the current call page 51. Your service personnel must have enabled activation and deactivation of this function by the user. This function can currently only be used with nonsecure voice transmission, > 55=Call Recording? > Switch on? > : Select and confirm. : Confirm in order to activate. or Switch off? > : Confirm in order to deactivate. Secure Call Ind.
Customizing the Telephone Step by Step Local Functions You can use the "Local Functions" menu to configure phone-based functions such as password definition or memory assignment for example. This menu can be protected using a user password page 114. Prerequisite: You are in the "Setup" menu > 3=Local functions? > page 90. : Select and confirm. Enter a password if necessary. You will find an overview of the options from page 228.
Customizing the Telephone Step by Step If you immediately enter digits using the keypad, the content is deleted and the first new digit entered is displayed. Program destination #? > : Confirm to enter digits. o Enter digits : and confirm. 5) 0451524486? > The stored number is displayed. You may now use the arrow keys to browse or program other abbreviated numbers. User Password You can use this option to modify or enter your user password.
Customizing the Telephone Step by Step Lock Phone You can use this option to lock your phone so that unauthorized persons cannot make calls from or change your user settings. Emergency numbers and predefined numbers from the dialing plan can be dialed. The telephone can only be locked if you have defined a user password. The new password must be different from the default password "000000" page 114. Prerequisite: You are in the "Local Functions" menu page 113. > 3=Lock Phone? > : Select and confirm.
Customizing the Telephone Step by Step Clear Target If you do not require the "01=Lock with Forward" function, you can clear the forwarding target. In this case only "02=Lock Only" will be available. > > > 3=Lock Phone? > 04=Clear Target? > Clear? > : Select and confirm. : Select and confirm. : Select and confirm. Clear Phone Lock > Open the menu on the telephone. You will be asked for your User password. As soon as you enter your User password, the lock is cancelled.
Customizing the Telephone Step by Step Assigning Function Keys The optiPoint 410/420 advance S V7.0 features a number of functions which you can assign to function keys as required. You will find an overview of the options from page 228. The optiPoint 410/420 advance S V7.0 is equipped with 18 and/or 19 function keys all of which are user-programmable on two levels. Five of these keys are preassigned on the first level. These keys are listed and illustrated on page 20.
Customizing the Telephone Step by Step Example 1: Assigning the Mute Function to a Function Key You would like to switch the microphone on or off while making a telephone call. This function should be assigned to one of the function keys. Functions are only programmable on the first key level. On the second level only numbers/names are programmable. > > 05=Setup? > 4=Function keys? > 1=Non shifted keys? > : Select and confirm. : Select and confirm. : Confirm. You are prompted to press a key.
Customizing the Telephone Step by Step Example 2: Assigning Repertory Dialing to a Function Key There are two ways of assigning the Repertory dialing function to a function key: • Define a new key called Repertory dialingand enter the repertory dialing sequence. • Edit the repertory dialing sequence of a Repertory dialing key that has already been programmed.
Customizing the Telephone Step by Step • • • • • • The Clear control function within a string causes each active call to be cleared down; any remaining characters are processed in a new context (normally "idle"). The Consult control function within a string causes the current call to be held and the remaining characters to be interpreted as dialing digits. The Pause control function at the beginning of the string means that the string should only be sent as DTMF digits.
Customizing the Telephone Step by Step : Confirm to adapt the electronic key labeling. Change? o : Enter or modify name or number and confirm. The relevant key is labelled automatically. or > Continue? > : Select and confirm to retain the existing label. The phone is now ready to dial with this function key in the programmed level. Selected dialing If you are using an optiPoint 410 advance S V7.0 write the number on the label card page 237.
Customizing the Telephone Step by Step o : Enter or modify name or number and confirm. The relevant key is labelled automatically. or > Continue? > : Select and confirm to keep the existing label. The phone is now ready to dial with this function key in the programmed level. If you want to program another key (or key level of the same key), you can select the level again. If you are using an optiPoint 410 advance S V7.
Customizing the Telephone Step by Step The phone is now ready to dial with this function key in the programmed level. If you want to program another key (or key level of the same key), you can select the level again. If you are using an optiPoint 410 advance S V7.0 write the function that you have assigned to the key on the label card to identify it page 237. Using Function Keys You can call the programmed functions depending on the current status of the telephone.
Customizing the Telephone Step by Step Audio Settings Use this menu to adjust the volume of the ringer tone with which your telephone signals incoming calls, the volume of the loudspeaker and the handset volume, and set the room acoustics for handsfree talking. Prerequisite: You are in the "Setup" menu > 5=Audio settings? > page 90. : Select and confirm. You will find an overview of the options from page 228.
Customizing the Telephone Step by Step Ringer Volume Prerequisite: You are in the "Audio Settings" menu page 124. In Case of a SingleLine Telephone > 2=Ringer vol.? > : Select and confirm. The current ringer volume is displayed. In Case of a MultiLine Telephone You can set the ringer volume individually for every line set up. > > 10=Line Specific Ringer? > 2=Change? > : Select and confirm. : Select and confirm. Press the desired line key.
Customizing the Telephone Step by Step Ringer Prerequisite: You are in the "Audio Settings" menu page 124. In Case of a SingleLine Telephone > 3=Ringer? > : Select and confirm. The current setting is displayed. In Case of a MultiLine Telephone You can set the ringer (tone sequence and melody) individually for every line set up. > > 10=Line Specific Ringer? > 2=Change? > : Select and confirm. : Select and confirm. Press the desired line key.
Customizing the Telephone Step by Step Resetting Ringer Settings In case of a MultiLine telephone you can reset the ringer (tone sequence and melody) and volume to the factory default either individually or for all lines set up. Prerequisite: You are in the "Audio Settings" menu page 124. > 10=Line Specific Ringer? > : Select and confirm. For all Lines !=Reset All? > : Confirm. All settings are reset.
Customizing the Telephone Step by Step Headset Volume You can adjust the volume of the headset loudspeaker as follows: Prerequisite: You are in the "Audio Settings" page 124 menu. > 8=Headset vol.? > : Select and confirm. The current setting is displayed. The value can be increased or reduced by using either uv the control keys on the telephone or <> the arrow keys or o e to l the keypad keys. > : Confirm the setting. The new setting is displayed as a value.
Customizing the Telephone Step by Step Key Clicks You can decide whether or not to have key clicks to provide feedback when a key has been pressed. Three volume levels are available and can be adjusted as indicated below. Key clicks are only audible when the phone is in a call state. You do not hear key clicks when you configuring the telephone. Prerequisite: You are in the "Audio Settings" page 124 menu. > 7=Key click vol.? > : Select and confirm. The current setting is displayed.
Customizing the Telephone Step by Step Restarting the Telephone If an optiPoint display module is connected and you request a change of language (either through the language menu option or by changing from a mobility user to base user or vice versa), you are asked to Restart the telephone. v uqf: 130 Press the keys one after the other. The Restart is executed after a few seconds.
Operating the Telephone with the optiPoint display module Step by Step Operating the Telephone with the optiPoint display module Product support for the optiPoint display module by Siemens Service was discontinued at the end of 2006. Using the Display To select the control elements on the display, use the stylus provided or a similar object that will not damage the display surface. Please read the instructions on page 203.
Operating the Telephone with the optiPoint display module Step by Step For further information, please refer to the section: • Call Log page 168 • Redial Last No. page 167 • Group Pickup page 178 • Forward Calls page 174 • Do not disturb page 177 • Ringer on page 136 • Setup page 205 Mobility Display As soon as a Mobility User is logged on, this is shown by a tent-like symbol in the top symbol bar. Call Control Mon 07/03/05 11:34AM +44 123456 78910 Call Log Redial Last No.
Operating the Telephone with the optiPoint display module Step by Step Applications Display Press the Cancel icon in Call Control ( page 131 ) if you want to cancel Call Control and use other applications. Press the Home icon in Call Control ( page 131 ) if you want to continue running Call Control in the background, but want to use other applications as well.
Operating the Telephone with the optiPoint display module Step by Step Incoming call Incoming Call in Idle Mode For incoming calls, you will hear the telephone ringing and see the display change as shown below. Call Control Mon 07/03/05 11:34AM Incoming Call If you are in the process of making settings on the phone during a call page 205, the display will change to Call Control. A Caller Box is then opened and if the caller’s telephone number is transferred it appears in the box.
Operating the Telephone with the optiPoint display module Step by Step Answering a Call n You can now lift the handset to speak with the calling party or press the Connection icon in the Caller Box to answer the call. The display changes and Caller Box to line .
Operating the Telephone with the optiPoint display module Step by Step Reject Call Additionally you can refuse an incoming call. This call is then stored in the list of "Missed Calls" ( page 168) and you can initiate a callback at a later stage. To reject a call, press the "Refuse" icon. The caller hears an appropriate message. The telephone reverts to idle mode. If forwarding has been set up, the call will be forwarded to the destination for Call forward on busy.
Operating the Telephone with the optiPoint display module Step by Step Deflect Call Follow these steps to deflect a call to another destination without answering it: Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 Incoming Call Press the Deflect icon. Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 Incoming Call Deflect this call to 1234567 Deflect o Del/123 Cancel Enter the destination or modify an existing destination and then press the Deflect display key.
Operating the Telephone with the optiPoint display module Step by Step The incoming call is saved in the "Missed Calls" list. You can also predefine the deflect address ( page 106). Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 Incoming Call Deflecting...
Operating the Telephone with the optiPoint display module Step by Step Second Call You can answer a second incoming call while already on a call or while you are still dialing. The caller hears the ringing tone while you hear a call waiting tone. Accepting a Waiting Call Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 00:24 Jane Brown Consult/Transfer During a call, a call information box ( page 107) is displayed to notify you of a second caller.
Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 On Hold Conference 00:24 Join You can now alternate between the two calls ( page 162), initiate a conference with the two callers ( page 164), join the two parties ( page 141) or connect a held party with a different party ( page 143). Refusing a Waiting Call If permitted by the administrator, you can also refuse a waiting call.
Operating the Telephone with the optiPoint display module Step by Step Press the maximize icon to enlarge the call information box and obtain more information about the caller. Press the Clear icon to refuse the waiting call. The caller hears an appropriate message. Connecting a party Prerequisite: You have answered the second call ( page 139)..
Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 Bill Smith 987654321 00:24 00:24 Joining... done OK Press the display key OK to terminate the process immediately. You can then replace the handset or redial. or Transfer on hangup Prerequisite: Transfer on hangup is activated ( page 112). ] or n Replace the handset or press the speakerphone key if in speakerphone mode.
Operating the Telephone with the optiPoint display module Step by Step Transfering a second call You can transfer the second call to a third party. Prerequisite: You have answered the second call ( page 139). Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 On Hold Conference 00:24 Join Press the symbol for "Blind transfer".
Operating the Telephone with the optiPoint display module Step by Step Placing a Call on Hold You can use this function to place an active call on hold. The other party is informed that they are being placed on hold. Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 On Hold 00:24 Consult/Transfer Prerequisite: You are in the middle of a call. Press the Hold icon to place the call on hold. The Caller Box now appears further from the Line. Press the Reconnect icon to reconnect the call.
Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 On Hold 00:24 Consult/Transfer Press the "Blind Transfer" icon. Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 On Hold 00:24 Blind-transfer this call to Del/123 1234567 Transfer o Enter the destination numbers and press the Transfer display key. You will be notified when transfer is complete. You can then replace the handset or redial.
Operating the Telephone with the optiPoint display module Step by Step Ending a Call During a call you can use the following options to end the call immediately: Press the "Clear" icon. or t Replace the handset. Displaying Missed Calls If you do not answer a call, the call data is logged to the Missed Calls list. The icon for missed calls and the number of missed calls only appears if entries have been stored in the list of missed calls ( page 169).
Operating the Telephone with the optiPoint display module Step by Step Voice Messages If you have received voice messages, an icon to this effect appears on the idle display. The icon also indicates the number of messages to be displayed. This function is only available if the administrator has configured a server address for voice messages. Call Control Mon 07/03/05 11:34AM +44 123456 78910 2 Contacts Press the icon for voice messages to call up the mail system and to display the voice messages.
Operating the Telephone with the optiPoint display module Step by Step Making Calls You can dial a telephone number both on and off-hook. If you have activated the function Busy when dialing (see page 110), you cannot be interrupted by an incoming call. The caller hears busy tone. Off-Hook Dialing n Lift the handset. or Press. Loudspeaker Call Control Mon 07/03/05 11:34AM < Please Dial> Del/123 Contacts o Enter a phone number using the keypad. or Enter the number using the display keyboard.
Operating the Telephone with the optiPoint display module Step by Step You can also use phone numbers that are stored in Contacts ( page 155), in Redial Last No. ( page 167) or in a Call Log ( page 168). Call Control Mon 07/03/05 11:34AM Del/123 12345678 : Confirm dialing as soon as you have finished entering the number. Call Control Mon 07/03/05 11:34AM 12345678 Calling The number is dialed. As soon as the party answers, the Call Control switches to display an active connection.
Operating the Telephone with the optiPoint display module Step by Step Voice Dialing Dial the phone number by simply speaking a name. Prerequisite: Entries in the "Contacts" phone book must be supplemented/configured for voice dialing. Please refer to the operating instructions for the optiPoint display module for information on how to program entries for voice dialing. n Lift the handset. or Press. Loudspeaker I Press the "Voice Dial" key on the display module.
Operating the Telephone with the optiPoint display module Step by Step On-Hook Dialing Call Control Mon 07/03/05 11:34AM Del/123 12345678 Contacts o Enter a telephone number using the keypad. or Enter the phone number using the display keyboard (the display keyboard is described in the operating instructions for the optiPoint display module). You can also use telephone numbers that are stored in Contacts ( page 155), in Redial Last No. ( page 167) or in a Call Log ( page 168).
Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM 12345678 Calling The number is dialed. As soon as the party answers, Call Control switches to display an active connection. Callback If the other party is busy , you can place a request for callback. Callback is a HiPath 8000 function and has to be programmed by the administrator. You are requested to confirm callback if "Busy" appears on the display.
Operating the Telephone with the optiPoint display module Step by Step Placing a callback request The other party is busy. Press the display key Callback. The callback request is stored in the system. Callback is activated You are called by the system as soon as the party becomes free. The number of the party who has become available is indicated on the display. Call Control Mon 07/03/05 11:34AM 12345678 Incoming Call Press the connection symbol in the Caller Box.
Operating the Telephone with the optiPoint display module Step by Step Canceling callback requests If for any reason callback requests are no longer required, you can cancel them Prerequisite: The telephone is in idle mode. Call Control Mon 07/03/05 11:34AM +44 123456 78910 Call Log Redial Last No. Group Pickup Forward Calls Do not disturb Cancel Callbacks Ringer on Setup Contacts Open the menu and select the option Cancel Callbacks. All callback requests are cancelled.
Operating the Telephone with the optiPoint display module Step by Step Dialing from Contacts If you have stored contacts in the local "Contacts" phone book, you can use them anytime you want to dial a number. Please refer to the operating instructions for the optiPoint display module for information on how to create entries in the phone book. Calling Contacts To call a party from "Contacts", press the Contacts display key either before or after you have seized the line ( page 151 and/or page 148).
Operating the Telephone with the optiPoint display module Step by Step Using Repdial Keys If you press a selected dialing key with a stored number (see page 121), the number appears in the Caller Box. Frank Miller Press the programmed function key. Call Control Mon 07/03/05 11:34AM 12345678 Calling The stored number is displayed and dialed. When the connection is established, you are in speakerphone mode.
Operating the Telephone with the optiPoint display module Step by Step Conducting Two Calls Simultaneously Consultation During a call you can call another party and initiate consultation while the call with the first party is On Hold. Call Control Mon 07/03/05 11:34AM Bill Smith 987654321 00:24 Consult/Transfer Press Consult/Transfer and dial the second party. The current call switches to On Hold status.
Operating the Telephone with the optiPoint display module Step by Step or o Enter a phone number using the keypad. You can also use phone numbers that are stored in Contacts ( page 155), in Redial Last No. ( page 167) or in a Call Log ( page 168). You can terminate the dialing process with the Cancel key during input of the number and then return to the first party. Press the off-hook icon to dial the telephone number.
Operating the Telephone with the optiPoint display module Step by Step Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 On Hold 00:24 Complete Transfer You can now alternate between the two parties ( page 162) or set up a conference call ( page 164). You also have the option of placing both parties on hold. In this case the "alternating" option is not available.
Operating the Telephone with the optiPoint display module Step by Step Call transfer During consultation you can connect the other two parties to each other. Prerequisite: You have set up a consultation call. page 157.
Operating the Telephone with the optiPoint display module Step by Step Press Complete Transfer in order to transfer the held call to the second party. Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Transferring...... Bill Smith 987654321 00:24 OK Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Transfer... done Bill Smith 987654321 00:24 OK Press the display key OK to terminate the process immediately. You can then replace the handset or redial.
Operating the Telephone with the optiPoint display module Step by Step Alternate – Alternating Between Two Parties You can alternate between two parties to whom you are connected after answering a second call or in consultation mode. Alternating: second call To switch to the other party, open the menu and select the option Alternate. The current call switches to the On Hold status.
Operating the Telephone with the optiPoint display module Step by Step Alternating: consultation call Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 On Hold 00:24 Conference Alternate Complete Transfer Open the menu and select the option Alternate in order to switch to the other party. The active connection changes to the On Hold status.
Operating the Telephone with the optiPoint display module Step by Step Conferencing If you were on a secure call and receive a second call or you initiate a consultation call, the current call is put on hold. The new call can be secure or unsecure. If call three parties then enter a conference call, the initial connection remains secure. As soon as the connection to one partner is not secure, the entire conference is not secure.
Operating the Telephone with the optiPoint display module Step by Step Setting up from a consultation call Prerequisite: You are engaged in a consultation call ( page 157). Call Control Mon 07/03/05 11:34AM Jane Brown 123456789 00:24 Bill Smith 987654321 On Hold 00:24 Conference Alternate Complete Transfer Open the menu and select the option Conference in order to initiate the conference.
Operating the Telephone with the optiPoint display module Step by Step The display shows that the conference is set up. Other parties cannot be added to this conference. Note that both active caller boxes are the same distance from the line and that only the Hold icon is available. Ending the Conference Changing back to single-line calls Press the Hold symbol for one of the parties to place this call on hold. The conference is ended.
Operating the Telephone with the optiPoint display module Step by Step Redial Last Number You can use this option to immediately redial the last number. Call Control Mon 07/03/05 11:34AM < Please Dial> 123 Call Log Redial Last No. Contacts To redial the last number dialed, open the menu and select the option Redial Last No. You can also select the menu option from the menu in idle mode. Redial Last No. is only available if the "Dialed calls" list contains entries ( page 168).
Operating the Telephone with the optiPoint display module Step by Step Call Log To call or clear a party, select the relevant name from the Call Log . You can display call details or store caller data in the phone book. The following call logs are created: • Dialed calls • Missed calls • Received calls • Forwarded calls You will find more information in this regard in the description of the Telephone menu page 39.
Operating the Telephone with the optiPoint display module Step by Step Select Dialed calls. or Press the Redial key to open the Dialed calls list. Redial Call Log Missed calls (10) 8 new Dialed calls (8) 45678990 Fred Bloggs Jill Hill Jane Brown Phil Jones Mary Stone Wolter Brown Received calls (12) Forwarded calls (10) Dial View Select a party and press the Dial display key to dial the number. Missed Calls Open the menu in idle mode and select Call Log.( page 131). Select Missed calls.
Operating the Telephone with the optiPoint display module Step by Step Call Log Missed calls (10) 8 new 43216789 Bill Smith John Watson Harry Grey Ralph Delgado Isabella Ashley Jeanine Fox Dialed calls (8) Received calls (12) Forwarded calls (10) Dial View If a party dials a number, forwards a call or does not answer an incoming call, the caller’s details are stored in the relevant Call Log. Depending on the available data, the name or the number of the telephone is displayed.
Operating the Telephone with the optiPoint display module Step by Step Details The following is displayed when you press Details: • The number of call attempts from each user (max. 99) • The date and time of the last call attempt.
Operating the Telephone with the optiPoint display module Step by Step Received Calls Open the menu in idle mode and select Call Log ( page 131). Select Received calls. This list contains the calls that were not answered on this telephone. It is sorted chronologically with the last call answered appearing first. If no caller information is transmitted, "Caller ID unknown" is entered in the list.
Operating the Telephone with the optiPoint display module Step by Step Forwarded Calls Open the menu in idle mode and select Call Log( page 131). Select Forwarded calls. The list contains the calls forwarded and deflected by this telephone. This means that the calls forwarded to the voice mailbox are also listed. The list is sorted chronologically whereby the last entry appears first. If no caller information is transmitted, "Caller ID unknown" is entered in the list.
Operating the Telephone with the optiPoint display module Step by Step Call Forwarding Editing the Destination and Enabling Call Forwarding You can forward all calls for your telephone immediately to another telephone. You can define or modify the forwarding target here. The HiPath 8000 also provides switch-based call forwarding features ( page 72). You should not use the phone-based call forwarding features together with HiPath 8000 Call Forwarding.
Operating the Telephone with the optiPoint display module Step by Step Editing the Call Forwarding Target Prerequisite: The call forwarding function is active but a destination has not been specified for immediate call forwarding.
Operating the Telephone with the optiPoint display module Step by Step Changing the Forwarding Destination Prerequisite: The call forwarding function is active and a target has not been specified for immediate call forwarding. Call Control Mon 07/03/05 11:34AM +44 123456 78910 Calls forwarded to 01773327160 Forward Off Press the Calls forwarded to box to change the destination. You can also use the < > and : keys to select the box (the border around the box expands). For input see page 175.
Operating the Telephone with the optiPoint display module Step by Step Do Not Disturb When Do not disturb is enabled, incoming calls are forwarded if call forwarding on busy is configured page 174 otherwise the caller will receive busy treatment (tone or announcement), depending on the system setup. These calls are stored in the Call Log so that they can be called back later on. Prerequisite: Do Not Disturb must be configured ( page 101).
Operating the Telephone with the optiPoint display module Step by Step Using Group Features Your telephone can be assigned to a pickup group to ensure optimum handling of specific calls. Call Pickup Groups The administrator can combine several telephones to form a pickup group. If your telephone is in a pickup group, you can answer calls on behalf of another group member. You can only belong to one pickup group at a time.
Operating the Telephone with the optiPoint display module Step by Step or Press the maximize icon to enlarge the call information box for more information about the group call. The following example shows that Bill Smith is calling Ralph Delgado. Call Control Mon 07/03/05 11:34AM +44 123456 78910 Bill Smith Ralph Delgado Group Pickup Contacts Ignoring Group Pickup Calls Press the Clear icon if you would like an incoming call to be answered by another member of the group.
Operating the Telephone with the optiPoint display module Step by Step Surviveability If a HiPath 3000 backup system was set up for your HiPath 8000,you will still be able to use your telephone and the functions of the outage system in case of e.g. a power outage. If your telephone has no connection to the HiPath 8000, it will automatically connect to the HiPath 3000 fallback system. The message "Temporary limited mode" is displayed.
Operating the Telephone with the optiPoint display module Step by Step Multiline Telephone Application Call View for Multiline Telephones Normally the telephone’s prime line or a preset line is dialed in idle mode. This is dependent on the line configuration set up by the administrator. Call Control Mon 07/03/05 11:34AM Secretary@company.com Contacts The following options are available when you press the Menu icon: Call Control Mon 07/03/05 11:34AM Secretary@company.com Call Log Redial Last No.
Operating the Telephone with the optiPoint display module Step by Step Rules for Selecting a Preferred Line • If there are calls on multiple lines – up to 10 lines possible – (ringer or call waiting signal), the Start display shows the line with the highest priority in accordance with the preset terminal line preference. • As soon as the terminal line with the highest priority is seized (call answered from another phone), the next terminal line (where a call is ringing/waiting the longest) is displayed.
Operating the Telephone with the optiPoint display module Step by Step Line Overview When you press the Overview icon in the idle display a view like the one below is displayed: Multiline Mon 07/03/05 11:34AM Secretary Store Manager Desk 1 Desk 2 Desk 3 View Line Box: button with prompt to display a line. Line Box: Button with user-defined line name. Status display icons Idle Ringing. Icon blinking. Call waiting mode.
Operating the Telephone with the optiPoint display module Step by Step View with More Than Seven Lines If more than seven lines have been configured, use the display keys Next and Previous to scroll through all of the hidden lines.
Operating the Telephone with the optiPoint display module Step by Step Incoming Call (Ringer or Call Waiting Tone) If a line has been configured so that a call is signalled with a ring or call waiting tone, and there is an incoming call in View Line mode, a display similar to the one below appears: Multiline Mon 07/03/05 11:34AM Secretary Store Bill Smith Manager Desk 1 Desk 2 Desk 3 An icon for the ring or call waiting tone blinks.
Operating the Telephone with the optiPoint display module Step by Step View Line Press the View Line Box (see page 183); the display switches to Call Control as shown in the figure below: Manager Mon 07/03/05 Bill Smith 987654321 Incoming Call If a call is coming in on the prime line, the display switches immediately to Call Control without you having to press the View Line Box beforehand.
Operating the Telephone with the optiPoint display module Step by Step Line Box Press the Line Box ( page 183). You are connected with the caller immediately.
Operating the Telephone with the optiPoint display module Step by Step Initiating Calls via Line Overview Off-hook dialing In line overview, seize a line by: • pressing a free line box ( page 183). • • • Desk 1 pressing a free line key on the multiline telephone.
Operating the Telephone with the optiPoint display module Step by Step When Prime Line is Seized If the prime line "Chef" is busy for example, you can still use to switch to Call Control but you cannot dial. You can only perform functions such as Call Forwarding, Do Not Disturb or Ringer On. All other functions are deactivated.
Operating the Telephone with the optiPoint display module Step by Step With An Active Call Once you answer a call ( page 187) you have the following options: • Use the telephone in single-line mode • Put the line on hold manually • Put line on hold manually and switch to line overview Using selected line as a single-line telephone Example: If a call is placed on consultation hold: Secretary Mon 07/03/05 11:34AM Bill Smith 987654321 On Hold 00:24 Hold Line Hold Line & Exit Consult/Transfer In this cas
Operating the Telephone with the optiPoint display module Step by Step Manual hold Manager Mon 07/03/05 11:34AM Bill Smith 987654321 00:24 Hold Line Hold Line & Exit Consult/Transfer When you press the Hold Line option, a display similar to the one below appears: Manager Mon 07/03/05 11:34AM Bill Smith 987654321 Line Held 00:24 Line put on hold by Manager @company.
Operating the Telephone with the optiPoint display module Step by Step Multiline Mon 07/03/05 11:34AM Secretary Store Bill Smith Manager Chef Desk 2 Desk 3 You can now select a different line for an outgoing call for example.
Operating the Telephone with the optiPoint display module Step by Step Multiline Calls Display of Line Information in Call Control This section describes how the multiline Call Control provides information about the current status of other lines. This should enable users to toggle between various Call Controls and to obtain an overview of important operating states of lines that are currently not visible.
Operating the Telephone with the optiPoint display module Step by Step Answering a Call on Another Line Prerequisite: The Show interline state function must be activated (see page 107). An incoming call on another line in Call Control (Ringer or Call Waiting signal) is displayed in a line information box.
Operating the Telephone with the optiPoint display module Step by Step When you press the line information box ( page 183), the Secretary line is placed on hold and details about the incoming call on the Manager line are displayed: Manager Mon 07/03/05 11:34AM Jill Hill 918273645 Incoming Call Secretary Bill Smith When you accept the call, the Secretary line is put on hold and you are connected with the caller on the Manager line.
Operating the Telephone with the optiPoint display module Step by Step When you switch to line overview, a display like the one below appears: Multiline Mon 07/03/05 11:34AM Bill Smith Jill Hill Secretary Store Manager Chef Desk 2 Desk 3 The sample displays on page 194 are standard Call Controls for an existing connection. However, the line information boxes can appear in all call views and all scenarios in which the line overview can be called up.
Operating the Telephone with the optiPoint display module Step by Step Status Message for Multiple Lines Display of Line Information for a Ringing Line During a Call Prerequisite: The Show interline state function must be activated (see page 107). If more than one line is required for line status messages, the following rules apply for the display: • The lines are combined according to status and, depending on priority, are displayed in accordance with the rules described on page 182.
Operating the Telephone with the optiPoint display module Step by Step Display of Line Information for a Held Line During a Call Prerequisite: The Show interline state function must be activated (see page 107) If a line was placed on manual hold by another telephone while you are in Call Control, it is displayed in a line information box.
Operating the Telephone with the optiPoint display module Step by Step Ringer/Call Waiting Tone on the Line when Dialing Prerequisite: The Show interline state function must be activated (see page 107) If you are dialing an outgoing call on one line and a call is incoming on the line not currently visible, a display similar to the one below appears: Secretary Mon 07/03/05 11:34AM Bill Smith 987654321 Calling...
Operating the Telephone with the optiPoint display module Step by Step Character Input Changing Character Mode Press this icon to switch keyboard input from numeric to alphanumeric (lowercase) and/or alphanumeric (uppercase).
Operating the Telephone with the optiPoint display module Step by Step Alphanumeric input (uppercase) Call Control Mon 07/03/05 11:34AM ABC JOHAN MNO6 Switching Between Overwrite and Insert Mode Switching to Insert Mode If the icon appears in the bottom system display row, you are currently in overwrite mode, i.e. input characters overwrite existing characters. Press this button to switch to insert mode.
Operating the Telephone with the optiPoint display module Step by Step Switching to overwrite mode If the icon appears in the bottom system display row, you are currently in insert mode, i.e. input characters are inserted in between existing characters. Press this button to switch to overwrite mode. Call Control Mon 07/03/05 11:34AM Ins/123 12345678 Additional Keys < Clears individual characters from right to left. : Confirms input (e.g. for dialing).
Operating the Telephone with the optiPoint display module Step by Step Navigating on the Display Module Selecting and Activating Control Elements To select the control elements on the display use the stylus provided or a similar object that will not damage the display surface. The display features the following control elements: e.g. or or • e.g.
Operating the Telephone with the optiPoint display module Step by Step The keys for the Display Module are used as follows: D or F Select next control element for activation. C or E Select previous control element for activation. : Activate control element by opening a menu at the same time for example.
Operating the Telephone with the optiPoint display module Step by Step Setup Menu in the Display Module You can also call up the Setup menu ( page 90) in the optiPoint display module. To do this, use the keypad on the telephone. Call Control Mon 07/03/05 11:34AM +44 123456 78910 Call Log Redial Last No. Group Pickup Forward Calls Do not disturb Cancel Callbacks Ringer on Setup Contacts In idle mode open Setup in the menu to call up the telephone’s Setup menu.
Web Interface Step by Step Web Interface General Information optiPoint 410/420 advance S V7.0 is equipped with a HTTP web server, which permits the mapping of information from the telephone to a web browser on a PC integrated into the LAN ("Web-based Management Tool"). The IP data for the optiPoint 410/ 420 advance S V7.0 and the PC must be configured correctly for this. The web interface contains the following form elements: User Click this link to access the relevant page.
Web Interface Preparatory Steps Open Web Interface Precondition: The web interface must be activated. To evoke the interface, open a web browser and enter the following URL: http://[IP of the telephone] Where [IP of the telephone] stands for the IP address of the optiPoint 410/ 420 advance S V7.0 that you want to map. A host name has been assigned to your telephone; you can evoke the web interface using this host name in the browser. Please check the name with your service personnel.
Web Interface Call up the user interface User Click here to access the user area. Enter the user ID for the optiPoint 410/420 advance S V7.0 telephone (maximum length: 24) and click "Login". If a user ID has not been specified, enter the default value "000000". The administrator can set a minimum length (between 6 and 24 characters) for the user password. If the minimum length was changed in the meantime so that your password is too short now, you are asked to change your password ( page 209).
Web Interface Menu Structure Click a field in one of the interface images to obtain more information on the field. User menu Change user password Function keys Phone Key module 1 Key module 2 Key module SLK 1 Key module SLK 2 Country Settings Language Settings Audio Settings Call-related parameters Secure Call setting Mobile User Logoff Home Change User Password Enter your current password and your new password and confirm the new password.
Web Interface Function Keys For a description on how to change the user password in the Telephone menu, see page 117. Click a field in one of the interface images to obtain more information on the field. Phone The possibility of programming a key may be blocked by your service personnel. In this case the "Edit" button is deactivated.
Web Interface Select Function Key A list of all possible functions that can be assigned to a key is shown on page page 221 The possibility of programming a key may be blocked by your service personnel. In this case you get the message "Locked by administrator" if you try to assign a function to this key.
Web Interface "Repertory dial" function key "Feature toggle" function key "HotDesking" function key This key can only be set up if your service personnel has set up the telephone as a guest telephone in the HiPath 8000.
Web Interface Info Message The function keys have been assigned the selected functions. Country Settings For a description of the country setting in the Telephone menu, see page 91. Click a field in one of the interface images to obtain more information about the field. Language Settings Setting the language page 92. Click a field in one of the interface images to obtain more information about the field.
Web Interface Audio Settings For a description of how to change the Audio Settings in the Telephone menu, see page 124. Click a field in one of the interface images to obtain more information about the field. Call-Related Parameters For a description of the parameters in the Telephone menu, see the following pages: • Auto Dial Timer page 98 • Call forwarding locked destination page 115 • Default deflect address page 106 • Call forwarding on no reply (CFNR) timer page 99.
Web Interface User Security Setting A description of this setting can be found on page 112 Mobile User Logoff Logging off as a Mobility User. In general, the logoff is done using the Mobility key. You can also log off using the Mobility key or the telephone menu page 87.
Web Interface Alphabetic Reference This glossary provides basic information required for performing configuration tasks on the optiPoint 410/420 advance S V7.0. • The section "Alphabetic Reference" explains terms found in the menus in alphabetic order. • Clicking the icons will bring you to the relevant function descriptions: – Using the icons on the optiPoint 410/420 advance S V7.
Web Interface Call Forwarding On No Reply (CFNR) Timer Time (in seconds) after which an incoming call is automatically forwarded to the forwarding destination if there is no reply. • Minimum value: 1 • Maximum value: 60 • Default value: 15 page 214 page 99 Country From the list field, select the country where you would like to install the optiPoint 410/420 advance S V7.0. Country-specific settings such as ringer or busy tone for example are performed with this option.
Web Interface Feature Code For Feature Toggle: Enter the code for the required HiPath 8000 feature, which you would like to assign to the function key. HiPath 8000 supports the following features for example: • Make line busy: the phone number is treated as busy for the hunt group. • Stop hunt: the phone number is removed from the hunt group. page 212 page 83 For State Key: Enter the code for the HiPath 8000 feature which you want to assign to this function key.
Web Interface Key Click Volume Key click volume setting on the dialing keypad. • Minimum value: 0 (no sound) • Maximum value: 3 (loud) • Default value: 2 page 214 page 129 Key Label Specify the name for automatic key labelling here.
Web Interface Mobility logoff Enter the user password to log off as a Mobility user. Default value: "000000". page 215 page 87 Parameters for "Phone lock" Enter the destination to which calls are to be forwarded when the telephone is locked (see also page 216). page 211 page 115 Parameters for "Repertory dial" Enter the control functions that are accepted at any position within the repertory dialing sequence, see page 216.
Web Interface Selecting a Function Select the required functions for both first and second level function keys. The following options are available for selection: Function Key Clear definition1 (Clear) Selected dialing1 Abbreviated dialing Repeat dialing Missed calls Explanation Clear current definition. Configure function key as a selected dialing key and program telephone number. Configure a function key as an abbreviated dialing key. Configure a function key as a redial key.
Web Interface Function Key Phone lock Mobility Local conference Headset Do Not Disturb Group pickup Repertory dial1 Feature toggle Swap screens Explanation Define a function key for locking and unlocking the telephone. Function key to log on a user as Mobile User. Define a function key for initiating a local conference. Function key for activating/deactivating the headset. Define a function key for activating/deactivating Do Not Disturb. Assign a function key for answering calls for your pickup group.
Web Interface User Password Password input for the web interface user area. • Current password: enter currently valid password here. • New password: enter new password here. The new password should be different from the default "000000". • Confirm new password: confirm new password here.
Using Editors Step by Step Using Editors Entering Text The text editor permits you to use the keypad on your optiPoint 410/420 advance S V7.0 to enter text (letters, numerals and special characters). The editor is automatically activated when the optiPoint 410/420 advance S V7.0 requests you to enter text. Using the editor, you can not only enter characters, but also navigate within text and conveniently delete characters.
Using Editors Step by Step Key 1x 2x 3x e f g h I j k l m q d r @ (1) 1 4x a b c 2 d e f 3 g h I 4 j k l 5 m n o 6 p q r s 5x 6x 7x 8x 9x 15x 7 t u v 8 w x y z 9 / ( ) [ ] * < = > % . (1) , ? 0 ! : ; ’ " # @ _ & + - ^ | (1) Space Use Shift to switch between upper and lower case when entering letters (shown with a light blue background in the table).
Using Editors Step by Step Navigating During Text Entry The following keys can be used for navigation during text entry: < "Shift key" off: delete character to the left of the cursor. "Shift key" on: move the cursor to the left or shift the text to the right. > At the right-hand end of the text: enter one space char- acter. Otherwise: "Shift key" off: delete character to the right of the cursor. "Shift key" on: move the cursor to the right or shift the text to the left.
Appendix Appendix This appendix contains an overview of the optiPoint 410/ 420 advance S V7.0 menus as well as any messages that are displayed and their explanations. It also contains tables for the default assignment of function keys.
Appendix User Menu Telephone Menu |--- ...
Appendix Telephone Menu | | |--- 05=Call forwarding? | | |--- 07=Call duration? | | |--- 08=Call waiting? | | |--- 09=Call transfer? | | |--- 10=Call join? | | |--- 11=Contrast? | | | |--- 1=Display? | | | | 2=Key labels? | | | |--- 0=End? | | |--- 12=Dialing mode? | | | |--- 1=Name? | | | |--- 2=Number? | | | |--- 3=Name and Number? | | | |--- 0=End? | | |--- 13=Call display? | | | |--- 1=Name? | | | |--- 2=Number? | | | |--- 4=No display? | | | |--- 5=Name and Number? | | | |--- 0=End? | | |--- 14=Dayligh
Appendix Telephone Menu | | |--- 48=Idle dialing mode? | | | |--- 1=Contextl? | | | |--- 2=Hot-keypad? | | | |--- 00=End? | | |--- 49=Callback-busy? | | |--- 50=Callback-no reply? | | |--- 51=Idle missed calls? | | |--- 52=Busy when dialing? | | |--- 53=Hangup while ringing | | |--- 54=Mobility-Flasch-LED? | | |--- 55=Call Recording? | | |--- 56=Secure Call Ind? | | |--- 57=Transfer on hangup? | | |--- 00=End? | |--- 3=Local functions? | | |--- 1=Abbrev.
Appendix Telephone Menu | | | | 39=DSS? | | | |--- 40=Consult/Transfer? | | | |--- 41=Callback? | | | |--- 42=Cancel Callbacks? | | | |--- 43=State Key? | | | |--- 44=Mobility? | | | |--- 45=Call Recording? | | | |--- 00=End? | | |--- 2=Shifted keys? | | | |--- 1=Clear? | | | |--- 2=Selected dialing? | | | |--- 3=Repertory dialing? | | | |--- 4=Park? | | | | 5=Call Park Pickup? | | | |--- 0=End? | | |--- 0=End? | |--- 5=Audio settings? | | |--- 01=Loudspeaker vol.
Appendix Telephone Menu Dialing Menu Option Please dial #? Program dest.
Appendix Consultation Call Menu Option Alternate? Create local Conf.
Appendix Messages and Alarms Status Messages Status messages are generally displayed in the top display line. They remain there (static) until they are replaced by a new status.
Appendix Line Key Status Indication LED Line status Description OFF Idle No connected calls. BLINKING RAPIDLY Call waiting mode. A new incoming call/possible callback is waiting. (1)or (2) FLICKERING Held. A call held in a queue that can be answered by the multiline telephone.
Appendix Error Messages The error display on the telephone is limited to one display output and acoustic signals possibly generated from the network. As a rule, error messages are shown in the bottom line of the display. This means that the connection between the original action and the error which has occurred is retained.
Appendix Labeling the Keys You can choose from the following options to label the keys on the optiPoint 410 advance S V6.0 with the functions or telephone numbers saved: Labeling • By hand: Labeling strips are delivered with your optiPoint. Write the function or a name on the matching strips within the white field and attach them to your optiPoint. • With a computer via the Internet: You will find the "Online Key Labelling Tool" along with the user interface at http://www.siemens.
Index Index A abbreviated dialing ..................................... 54 numbers, clear ...................................... 116 switch on/off ......................................... 113 alternate ............................................... 48, 162 answer group call ..................................... 178 answer waiting call .................................. 139 auto dial timer ............................................. 98 auto dialing ..................................................
Index display missed calls ............................. 146 do not disturb ........................................ 177 ending a call .......................................... 146 forwarded calls ..................................... 173 hold call .................................................. 144 incoming call ......................................... 134 missed calls ........................................... 169 multiline active call ........................................... 190 call control ...
Index M P make line busy ..................................... 71, 83 making calls .............................................. 148 memory ..................................................... 116 memory, clearing ..................................... 116 message waiting ...................................... 101 messages and alarms ............................. 234 MF tone ....................................................... 35 microphone .................................................
Index T V TCP/IP protocol ........................................... 15 telephone layout ......................................... 17 toggle key .................................................... 71 transfer ...................................................... 144 voice messages .................................. 57, 147 volume ......................................................... 24 U W warmline ...................................................... 62 user password ........................
Copyright © Siemens Enterprise Communications GmbH & Co. KG 09/07 Hofmannstr. 51, D-81359 München Reference No.: A31003-J4270-U100-5-7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as the result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of the contract.
