User Manual

Siemens Industry, Inc. Page 3 of 5
Insight Alarm Issue Management (AIM) Option
The Alarm Issue Management Option for Insight
provides a structured process to manage the life cycle
of an alarm issue, from initiation to resolution. AIM
enforces an ordered procedure that must be followed
for each point in alarm. The individual steps are:
Acknowledge, Assign (to a contact), Answer, Resolve,
and Clear. Each step is logged through the AIM
application and a full history of all actions for a given
issue is recorded in the System Activity Log.
Using the Insight Remote Notification (RENO) option
for alarm notification and InfoCenter Suite for long-
term data management compliments AIM as a critical
alarm management application for regulated facilities.
InfoCenter Suite Compliance-based Features
The InfoCenter Suite solution provides a robust data
management platform to secure and maintain specific
electronic records over their useful life. It is not simply
an archiving or backup utility, but an active data
management system supporting secure access to data
and providing the foundation and tools to convert data
to useful information. The InfoCenter Suite solution
provides the horsepower for supporting long-term data
management needs, freeing up the building
automation system to effectively manage the building
systems.
The key features of the InfoCenter Suite solution that
are designed to support 21 CFR Part 11 compliance
include:
• Management of APOGEE Electronic Records –
InfoCenter applications provide long-term
management and reporting of key APOGEE
electronic records. These include trend records,
alarm records, system activity records, and AIM
records.
• Audit Trails – InfoCenter software provides
detailed audit trails on data within the InfoCenter
database and records critical changes to records.
This combined with audit trail records from the
Insight database, makes the InfoCenter database
the central place for reviewing all audit trail
information.
• Security – InfoCenter Suite software uses multi-
layered, integrated Windows security to insure that
the right people have access to the right
information and allows you to extend record
access to all key stakeholders.
• Direct Interface to Insight – provides a direct,
secure and reliable data exchange interface
between the Insight database and the InfoCenter
Suite database. This interface reduces
configuration time and provides increased
robustness in the transmission of data from the
real-time management software to the long-term
data management solution.
• Advanced Electronic Records Processing and
Reporting – InfoCenter applications provide a
wide range of report and processing tools to turn
data into information. These include:
− Summary Points – Create statistics or formula
points to refine data.
− Mean Kinetic Temperature – Designed to
calculate a key metric for warehousing and
stability applications.
− Exception Reporting – Report objects
designed to highlight exceptions and audit
trailed data.
− Statistics Reporting – Report objects designed
to show key statistical summaries.
− Graphs/Tables – A range of options to show
all data in human readable forms.
− Interactive Option – Quickly analyze and
present data without the need for creating
reports.
− Alarm Summary Reporting – Provides detailed
alarm event totaling, average total alarm time
in tabular and graphical summaries.
• Enterprise Wide Access – InfoCenter Suite is
specifically designed for users who might not
typically use the building automation systems.
InfoCenter Suite also efficiently distributes
information over the existing enterprise network to
stakeholders who need it, when they need it.
• Archive Management – InfoCenter Suite provides
long-term data management via its librarian
feature. This feature manages online and offline
data so that users can simply focus on requesting
the data they need, not trying to locate it or reload
it. InfoCenter’s archiving flexibility ensures that an
archiving strategy can be developed to meet a
wide range of data management needs.