HiPath 4000 optiPoint 410 entry Operating Instructions
About these Operating Instructions About these Operating Instructions These Operating Instructions describe the use of the optiPoint 410 entry in conjunction with the HiPath 4000 Communication Server Version 3.0. They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone. This may be due to one of the following reasons: • The function has not been configured for your telephone – address any questions to Customer Support.
About these Operating Instructions Labels The CE symbol certifies compliance of this equipment with the EU and UL directives. This device has been manufactured in accordance with our certified environmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production.
Contenst Contents About these Operating Instructions . . . . . . . . . . . . . .2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Basic operating instructions . . . . . . . . . . . . . . . . . . . .7 The optiPoint 410 entry control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . How to use these Operating Instructions . . . . . .
Contents Make a call – Comfort Functions . . . . . . . . . . . . . . . 16 Taking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Taking a call on a line key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Taking a call for a colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Taking a call in a hunt group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up calls . . . . . . . . . . . . . . . . . . .
Contenst Private sphere/security. . . . . . . . . . . . . . . . . . . . . . . .40 Activating/deactivating do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Suppressing the number display at the called party . . . . . . . . . . . . . . . 41 Preventing misuse of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Further functions/services . . . . . . . . . . . . . . . . . . . . .43 Using a different telephone in the same way as your own . . . . . . . . . . . . . . . .
Basic operating instructions Basic operating instructions The optiPoint 410 entry control panel Loudspeaker for open listening Keys for telephone settings Handset Lamp Two function keys (variable) Six function keys (fixed) Dialling keypad Two keys with variable functions: Six keys with fixed functions: Option 1: Option 3: Example: Redial Call pickup Conference Callback Call park Call forwarding Variante 2: Variante 4: Mailbox Line Output Hold Store Disconnect/Clear Consultation Speaker
Basic operating instructions Step by Step How to use these Operating Instructions The operating procedures are presented in a logical sequence in the "coloured" column. The symbols used have the following meanings: n Lift the handset. t Replace the handset. o Enter the number or code. dd Enter the PIN. u or v Press volume controls on the telephone. w You hear a tone. A long tone (positive confirmation tone) confirms that you have successfully activated a function or procedure.
Basic operating instructions Step by Step How to access a function ... using codes qhh Activating call forwarding rhh Activating call forwarding qm Entering a callback request rm Cancelling a callback request When you activate or switch on a function, you always begin by pressing the "star" key; when you deactivate, switch off or cancel a function, you always begin by pressing the "square" key. As the examples show, codes can consist of either one or two digits. ...
Make a call – Basic Functions Step by Step Make a call – Basic Functions Taking a call The telephone rings. n Lift the handset. Open listening within the room during a call You can allow other persons in the room to listen in on the call. Always inform the other party that you are switching on the loudspeaker. You conduct the call with the handset. To activate: Speaker Press the key. The lamp lights up. To deactivate: Speaker Press the key. The lamp goes out.
Make a call – Basic Functions Step by Step Dialling with the handset on-hook p Internal: Enter the number. External: Enter the external code and the number. The called party answers via the speaker: n Lift the handset. The called party is busy or does not answer: Speaker Press the key. The lamp goes out. Terminating a call t Replace the handset. Saved number redial Precondition: The "redial" key is configured on your telephone.
Make a call – Basic Functions Step by Step Making a second call (consultation) You can set up a second call during a call in progress. The first party waits. Consultation Press the key. The lamp lights up. p Make your call to the second party. Terminate the second call – return to the first party: Disconnect/Clear Press the key. Extending a call Precondition: The consultation key has been installed on your telephone.
Make a call – Basic Functions Step by Step Using the callback facility If an internal station which you have called is busy or there is no reply, you can place a request for callback. This also applies to external calls via ISDN switching centres. This saves you having to dial the number repeatedly.
Make a call – Basic Functions Step by Step Cancelling a stored callback request Precondition: You have stored a callback request. n Lift the handset. rd or rm UK code or Standard code or Enter the code which has been programmed for you. Enter the code! t Replace the handset. Storing numbers Storing a number for redialling Precondition: Your telephone is programmed for "Saved number redial" not "Last number redial".
Make a call – Basic Functions Step by Step Telephone settings Adjusting the volume of the ringing tone u or v Press one of the keys when the telephone is in the idle state. e Press the key. u or v To increase/decrease the volume: keep pressing the keys until the required volume level has been reached. u v together Store. Adjusting the pitch of the ringing tone u or v Press one of the keys when the telephone is in the idle state. f Press the key.
Make a call – Comfort Functions Step by Step Make a call – Comfort Functions Taking a call Taking a call on a line key Precondition: There is a line key with its own number on your telephone. The telephone rings. The line key lamp flashes rapidly. n Lift the handset. Line Press the key. The lamp lights up. Taking a call for a colleague If a member of a team does not answer a call within 15 seconds (depending on the system), the other members of the team hear an alerting tone.
Make a call – Comfort Functions Step by Step Setting up calls Speed dialling Dialling with individual speed dialling numbers Precondition: You have stored individual speed dialling numbers page 17. n Lift the handset. qjg or ql UK code or Standard code/Euro code or Enter the code which has been programmed for you Enter the code! or qfl Enter the special code (not for UK). and d.m Enter the speed dialling number. Dialling with system speed dialling numbers for UK: qje ..
Make a call – Comfort Functions Step by Step p Enter a specific speed dialling number (0 to 9). p Enter the appropriate telephone number. Store Press the key. The lamp goes out. t If you have already lifted the handset and entered the special code: Replace the handset. Dialling with the line key Precondition: There is a line key with its own number on your telephone. n Lift the handset. Line Press the line key. The lamp lights up. The line has been seized automatically. p Internal: Enter the number.
Make a call – Comfort Functions Step by Step Redialing on a particular line (last number dialed) If this type of redialing is configured on your phone, every last number dialed is automatically saved with the current line for redialing. Seizing the line for the desired last number dialed n Lift the handset Line Press the desired line key. The lamp lights up. Redialing Last no. redial Press the key.
Make a call – Comfort Functions Step by Step Using the mailbox (not for UK) Precondition: The "Mailbox" and "Output" keys have been configured on your telephone. Callers who dialled your number during your absence can leave a callback request in your mailbox. You will also find mail server voice/fax messages in your mailbox (if this facility is available). Retrieval from mailbox n Lift the handset. Mailbox The lamp lights up if the mailbox contains new entries which have still to be retrieved.
Make a call – Comfort Functions Step by Step Line mailbox Callers who have tried to call you during your absence can leave a callback request for you in the mailbox of the line they are using. In the mailbox you will also find voice or fax messages from the mail server (if configured). Precondition: A mailbox has been configured for one or more lines. Please remember that a mailbox can be used by only one person at a time.
Make a call – Comfort Functions Step by Step During a call Using call waiting If you are expecting an important call, it is a good idea to activate the call waiting function. If you are in the middle of a call, you will then be made aware there is a call. waiting. You can accept or ignore the waiting call. Activating/de-activating call waiting Activation Press key. Lamp comes on. Waiting call De-activation Press key. Lamp goes out.
Make a call – Comfort Functions Step by Step Holding a call on a line key (not for UK) Precondition: Your telephone has a "Hold" key. Hold Press the key. The line key lamp flashes slowly. Your HiPath 4000 system can also be configured in such a way that the call is held when the line key is pressed. Try this for yourself or enquire with System Support. Continuing a call on a line key Line Press the key. The lamp lights up.
Make a call – Comfort Functions Step by Step Using the switchover key You can use the switchover key, which must be installed by the system administrator beforehand, for the following functions: • Consultation (back to the waiting party or back to the waiting conference) • Toggling • Accepting a waiting call (the call-waiting function must be activated see page 22) • Accepting a group call Call waiting You hear a camp-on busy tone. Switchover Press the flashing key. You accept the camp-on call.
Make a call – Comfort Functions Step by Step Making a conference call With a conference circuit, you can converse with up to seven other persons simultaneously. These can be internal or external users. Setting up an add-on conference Precondition: The "Consultation" and "Conference" keys have been configured on your telephone. n Lift the handset. p Call the first user. Consultation After speaking to the first user: press the key. The lamp lights up. p Call the second user. The first party waits.
Make a call – Comfort Functions Step by Step Parking a call and picking it up within the call pickup group You can park a call within the call pickup group on one telephone and then continue it at a different telephone. Parking the call: Press the key. The key flashes at all phones in the team. Call park t Replace the handset. Resuming the call: Press the flashing key. Continue the call.
Make a call – Comfort Functions Step by Step Parking via "system parking" Press key (must be installed). System parking d ... m Enter and note a parking position number (0 to 9). The call is parked. t Replace the handset. Taking a parked call Via the keypad n Lift the handset or use the speakerphone function. p Enter the system code for system parking (if you have any problems ask the system administrator). Enter the code! d ...
Make a call – Comfort Functions Step by Step If you don’t get through... Camp-on or override In order to camp-on or override, you must have the correct class of service. Depending on the configuration of your telephone, System Support will have programmed either "camp-on" or "override". Precondition: The internal station user whom you have called is busy. You need to contact this person urgently. qjd or qem UK code or Standard code/Euro code or Enter the code which has been programmed for you.
Make a call – Comfort Functions Step by Step Using HiPath 4000 as a intercommunication system You can voice call an internal HiPath 4000 user via the loudspeaker in his or her telephone to set up a connection. You can also initiate voice calling from consultation.
Make a call – Comfort Functions Step by Step System-wide voice-calling From your telephone, you can voice call any internal user whose telephone has a speakerphone function or a loudspeaker. A destination subscriber is voice called via his or her internal call number. n Lift the handset. p Enter the system code number for "voice calling" and Enter the code! p the internal call number of the user.
Make a call – Comfort Functions Step by Step Voice calling in a group A normal connection within a group or team (for team call = speed-calling number for team members 0 to 9 or 00 to 99) can also be set up via Voice calling. To do this, voice calling is initiated from a group telephone. The "voice calling in the group" function is line-independent – anyone can voice call anyone else. n Lift the handset.
Make a call – Comfort Functions Step by Step Announcement to all members of a line group Using this function, you can make a simultaneous announcement to all members (10 to 40) of a line group. After you have set up the group call, you will receive a confirmation tone which tells you that you can start your announcement. n Lift the handset. p Enter the system code-number for "announcements" and Enter the code! p the internal call number of a group member.
Make a call – Comfort Functions Step by Step Using forwarding If your telephone belongs to an ONS group (One Number Service page 46), please note the following features: Call forwarding can be set up on any telephone in the ONS group and then applies for all telephones in the ONS group.
Make a call – Comfort Functions Step by Step Call-forwarding mode Code (example) Programming and activating variable callforwarding on busy *45 Programming and activating timed, variable *46 call-forwarding Programming and activating variable callforwarding (on busy/timed) *47 De-activating variable and fixed call-forwarding #41 De-activating variable call-forwarding for in- #44 ternal calls De-activating variable call-forwarding for external calls #43 Activating system call-forwarding *90 De-a
Make a call – Comfort Functions Step by Step Call-forwarding via call-forwarding key You can use the call-forwarding key for fixed call forwarding. When programming the forwarding destination, call forwarding is activated when you enter the number of the destination. You can then use the key to switch call forwarding on and off. Programming and activating fixed call-forwarding n Lift the handset. p Enter the code! Enter a code number, say *51 (ask the system administrator).
Make a call – Comfort Functions Step by Step Delayed call-forwarding Installed for the whole system by the system administrator. Requirements: Waiting call must be installed page 22. If you have activated "call-forwarding on busy / timed " or "timed call-forwarding" on your telephone (see Table page 33), you will automatically obtain a camp-on busy tone if there is a waiting call. This gives you the opportunity to take the call before it is forwarded (say you are waiting for an urgent call).
Make a call – Comfort Functions Step by Step or r Press the square key only (if your own station has the "Call forwarding for remote terminal" class of service). pr Enter the number of the destination and confirm your input with the square key. or r Press the square key only (the telephone on which you are storing call forwarding thus becomes the call forwarding destination). Wait for the acknowledgment tone. Store Press the key. The lamp goes out. Call forwarding is thus activated.
Make a call – Comfort Functions Step by Step Deactivating call forwarding for another telephone n Lift the handset. Press the key. Store reh or rhee UK code or Standard code/Euro code. or Enter the code which has been programmed for you. Enter the code! pr Enter the number of the other telephone and confirm your input with the square key. pr Enter the PIN of the other telephone and confirm your input with the square key.
Make a call – Comfort Functions Step by Step Deactivating call forwarding for fax, PC or "busy" n Lift the handset. Store Press the key. The lamp lights up. p Enter the code for deactivating the particular type of call forwarding. The codes are defined by System Support.
Private sphere/security Step by Step Private sphere/security Activating/deactivating do not disturb Precondition: System Support has enabled the do not disturb facility for all HiPath 4000 users in your system. If you do not wish to receive incoming calls, you can activate the do not disturb facility. Internal callers then hear ringing tone, while external callers are forwarded to the attendant.
Private sphere/security Step by Step Suppressing the number display at the called party Suppression of the number indication only applies to the next call and is not stored together with the redial function. To activate: n Lift the handset. qfh or qid UK code or Standard code/Euro code. or Enter the code which has been programmed for you. Enter the code! Enter the other party’s number.
Private sphere/security Step by Step Preventing misuse of the telephone You can prevent unauthorised persons from using your telephone during your absence. Precondition: You have been assigned a personal identification number (PIN) by System Support. Preventing unauthorised dialling: n Lift the handset. qhm or qel UK code or Standard code or qmf Euro code or Enter the code which has been programmed for you. Enter the code! and p Enter the PIN (code number). t Replace the handset.
Further functions/services Step by Step Further functions/services Using a different telephone in the same way as your own You can log on to another telephone belonging to the HiPath 4000 system by means of a personal identification number (PIN) (also telephones of networked HiPath 4000 systems, e.g. at other branches of your company).
Further functions/services Step by Step Dialling after (successful) identification: You hear the dial tone. or p Enter a number immediately. Call forwarding – follow me after successful identification qeh or qhee UK code or Standard code/Euro code. or die bei Ihnen eingerichtete Kennzahl eingeben. Enter the code! t Replace the handset. Deactivating identification at the other telephone n Lift the handset.
Further functions/services Step by Step Removing/adding station from/to hunt group You can disconnect yourself from the hunt group at any time, e.g. when you leave the office. You can rejoin the hunt group as soon as you return to the office. You can still be contacted via your own number when you have been disconnected from the hunt group. Disconnecting: n Lift the handset. rif or qeg UK code or Standard code or qmi Euro code or Enter the code which has been programmed for you.
Special functions for One Number Service Step by Step Special functions for One Number Service If your telephone is integrated in an ONS group (ONS = "One Number Service"), you may be reached on all other telephones in this group, just as on your own telephone. For setting up an ONS group, contact your administrator. An ONS group can consist of a maximum of 3 telephones (phone numbers). ONS-Group A (Master) B C One member of the group may be an external telephone (e.g. a mobile telephone).
Labelling and documentation Labelling and documentation Attaching the number label A sheet of number labels is supplied with each telephone. Fill in the number label (fire service, police, own number), peel it off and attach it to the recess on the telephone (after lifting the handset). Documentation You can find these operating instructions in the Internet in PDF format under http://www.siemens.com/hipath and on CD-ROM (ask System Support) in HTML and PDF format.
Advice for users Advice for users Care of the telephone • • • Use either a damp cloth or an antistatic cloth to clean the telephone set. Never use a dry cloth! If the telephone set needs to be cleaned thoroughly, use a neutral, diluted, surface-active cleaning agent. Take care that all traces of the cleaning agent are removed with a damp cloth (using water only!). Never apply a cleaning agent which contains alcohol or which is liable to harm plastic surfaces; never use an abrasive cleaning powder.
Index Index M Add-on conference .................................... 25 Mailbox ........................................................ 20 callback request ...................................... 20 retrieving .................................................. 20 Malfunctions ............................................... 48 C N Call pickup (team) ...................................... 16 Call waiting .................................................. 22 Call, parking a .............................
List of codes List of codes For information on the use of codes please refer to page 9.
www.siemens.com/hipath ." - % * * " * &' ) & * - " - /" " & * &/ ' --&' * # * /" " ' " ) & " * % & - " - * . #& ) - % * " - % " " && &' 0 0- &' ) * " . ." * 1 * / * #' " - % / . 200 .
