Operation Manual

A31003-P3010-U105-16-7619, 03/2014

myAttendant, User Guide 109

Attendant Console Functions

Personal AutoAttendant

•Transfer

The caller is redirected to a destination defined by you.

• - None -

The announcements for this profile are repeated.

Related Topics

6.4.1 How to Edit a Profile for the Personal AutoAttendant

Prerequisites

• You have recorded an announcement for the relevant status.

Step by Step

1) Click Setup.

2) Click Profiles and then on the profile for the corresponding status.

3) In the row with the appropriate digit, select one of the following options for the

desired Action:

• If the callers are to be redirected to the voicemail box on entering this digit,

select Record.

• If the callers are to be transferred to another destination on entering this

digit, select Transfer.

• If no action is to be taken on entering this digit, select - None -.

4) If you have selected Transfer, enter the phone number in dialable format or

in canonical format in the Destination field.

5) Select one of the following options for the function of the profile:

• If you want to activate the profile, enable the Profile Active check box.

• If you want to deactivate the profile, disable the Profile Active check box.

6) Select one of the following options for the announcement of your Presence

status:

• If you want your voicemail box to announce your Presence status, clear

the Skip Dynamic Greeting check box.

• If you do not want your voicemail box to announce your Presence status,

enable the Skip Dynamic Greeting check box.

7) Click Save.