Operation Manual

A31003-P3010-U105-16-7619, 03/2014

myAttendant, User Guide 15

Installing, Starting and Closing myAttendant

How to Start myAttendant

Step by Step

1) Click Start > Program Files > Communication Clients > myPortal. You will

then be presented with the login screen.

2) Enter your user name in the Login Name field. This is usually your call

number. If you have any questions, please contact the administrator of your

communication system.

3) Enter your password, which must consist of only digits, in the Password field.

The default password when logging in for the first time is 1234. If you have

any questions, please contact the administrator of your communication

system.

NOTICE: If the wrong password is entered five times, your

access to all clients will be locked. Unlocking is only possible by

the administrator of your communication system.

4) If you want to use myAttendant with an automatic login in the future, enable

the Save Password check box. The Login window will then no longer be

displayed. Note that a normal startup of myPortal for Desktop will

subsequently no longer be possible.

NOTICE: You should use the automatic login only if you are

certain that no-one else has access to your Windows user

account. Otherwise, unauthorized users could, for example,

potentially access your voicemails and fax messages or redirect

your station number to external toll-based destinations.

5) In the Server Address field, enter the IP address of your application server

(if this is not already displayed).

6) Select myAttendant in the drop-down list.

7) Click Login.

NOTICE: When you start myAttendant for the first time, you will

be asked to change the password. This prompt is not displayed if

you have already changed the password via another client

application or via the phone menu of the voicemail box.

If you are starting myAttendant after an initial installation, enter the

default password 1234 in the Old password field.

Enter your new password, which must consist of only digits and

include at least six digits, in the New password and Confirm

password fields.

The password applies to myAgent, myReports, myAttendant,

myPortal for Desktop, myPortal for Mobile, myPortal for

OpenStage, myPortal for Outlook and Fax Printer as well as

phone access to your voicemail box.