Operation Manual

Unified Communications
A31003-P3010-U105-16-7619, 03/2014
40 myAttendant, User Guide
Call Number Formats
• Select a phone number from the Phone Number drop-down list and
press the Enter key.
6) Under Schedule Time, select the time from the list box and the date from
calendar control.
7) If you want to add a text to the scheduled call, enter it in the Notes field.
8) Click Save.
Related Topics
5.6.9 How to Clear a Scheduled Call
Prerequisites
• You are not an agent of the Contact Center.
Step by Step
1) Click on the Journal tab or in the corresponding window.
2) Click on the Scheduled group.
3) Click on the relevant entry.
4) Click on Remove, followed by Yes.
Related Topics
5.7 Call Number Formats
Call numbers can be specified in different formats.
INFO: If possible, you should always use the canonical call
number format. This ensures that a phone number is always
complete, unique and consistent in any situation, even in a
network.
When dialing an external station (dialable format) manually, the CO access code
must always be dialed as well. The CO access code must likewise also be
Format Description Example
Canonical Begins with + and always
includes the country code, area
code and the full remaining
station number. Blanks and the
special characters + ( ) / - : ; are
allowed.
[phone]
Dialable Exactly as you would dial the call
number on the system telephone
in your office, always with the
trunk access code.
• 321 (internal)
• 0700798765 (own local network)
• 0089700798765 (external local
network)
• 0004989700798765 (international)