Operation Manual
A31003-P3010-U105-16-7619, 03/2014
myAttendant, User Guide 79
Unified Communications
Voice and Fax Messages (UC Suite)
Example: Announcement of your Presence status is disabled for the caller
Central AutoAttendant
The central AutoAttendant enables the administrator of your communication
system to offer callers time-based choices to forward their calls to numbers he or
she has defined or to your voicemail box. As with the personal AutoAttendant,
callers signal their choices by entering digits at the phone. Due to the central
AutoAttendant, further announcements may follow those described above.
Announcement of your Presence Status
You can define whether callers should hear the announcement of your Presence
status on reaching your voicemail box. You can enable or disable this collectively
for all external callers and for specific subscribers.
Retrieving your Voicemail through the Attendant
Using myAttendant, you can grant or deny the Attendant permission to access
your voicemails and Fax messages. In the latter case, the Attendant can only
determine how many messages you have.
Bypassing the Password Prompt
If you call the voicemail box from one of your additional phone numbers, you can
bypass the password prompt. This setting also applies to the phone notification
service of the voicemail box.
Language of the Voicemail Box
You can define in which language the voicemail box plays back the menu choices
and the internal system announcements.
Related Topics
5.11.1.1 How to Determine the Call Number for your Voicemail Box
Step by Step
1) Click Setup.
2) Click on Personal Details > My Personal Details.
3) You will find the call number of the voicemail box in the Voicemail call
number field.
4) Click on Close, followed by OK.
Related Topics
Profile Name announcement Announcement of
your Presence Status
Personal greeting
Gone Out - - "I am unfortunately
unable to take your call
at the moment …"