Documentation OpenScape Voice OpenStage 60 SIP, OpenStage 60 G SIP OpenStage 80 SIP, OpenStage 80 G SIP OpenStage Key Module User Guide Communication for the open minded V1 R3.x V1 R4.x Siemens Enterprise Communications www.siemens.
Important information Important information Q For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK) or • in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard. Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel. Use only original Siemens accessories.
Important information Location of the telephone • • • • • The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C. To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
Contents Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Product support on the internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 General information. . . . . . . . . . . . . . . . . . . . . . . . . . .12 About this manual . . . . . . . . . . .
Contents Applications available on your OpenStage phone 36 Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephony interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Phonebooks. . . . . . . . . . . . . . . . . . . . . . . .
Contents Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canceling a consultation call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . Putting on hold and retreiving successively or simultaneously . . . . Connecting parties. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . Calling a contact from a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using autodial delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System-supported conference . . . . . . . . .
Contents Phonebooks and call lists . . . . . . . . . . . . . . . . . . . .143 Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting a preferred phone number . . . . . . . . . . . . . . . . . . . . . . . Deleting all phonebook entries . . . . . . . . . . . . . . . . . . . . . .
Contents OpenScape Voice functions . . . . . . . . . . . . . . . . . . 167 Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting daylight saving time.
Contents Backup/restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Saving user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restoring user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deleting a user backup on a storage medium . . . . . . . . . . . . . . . . . . . Displaying and checking backups on USB media . . . . . . . . . . . . . . . . 229 230 231 232 Web interface (WBM). . . . . . . . . . . . . . . . .
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: • The function is not configured for you or your telephone. Please contact your system support representative.
General information Service The Siemens service department can only help you if you experience problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider. If you experience problems or defects with the phone, please dial the service number for your country.
General information Single-line telephone/multi-line telephone Your OpenStage is a "multi-line telephone" . This means that multiple lines can be configured, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls. The programmable sensor keys function as line keys on multi-line phones Æ page 25.
Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. The user interface of your OpenStage The diagram shows an OpenStage 60/60 G SIP, the description applies to both product variants. 9 5 2 1 6 7 3 8 4 10 You can make and receive calls as normal using the handset. The large graphic display permits intuitive operation of the phone 2 Æ page 29.
Getting to know your OpenStage phone Ports on the underside of the phone USB Memory stick PC (e.g.
Getting to know your OpenStage phone Using network ports more efficiently OpenStage 60/80 SIP has a built-in 10/100 Mbps Ethernet switch. OpenStage 60 G/80 G SIP has a 1000 Mbps Ethernet switch. This means that you can directly connect one additional network device in each case (e.g. a PC) via the telephone with the LAN. The telephone-PC connection option must first be activated on the telephone by service personnel.
Getting to know your OpenStage phone OpenStage Key Module The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated, programmed keys. Like keys on the phone, these keys can be programmed and used according to your needs Æ page 24. You can attach up to two OpenStage Key Modules to your OpenStage 60/ 80 SIP. The diagram shows an OpenStage Key Module for OpenStage 80 SIP.
Getting to know your OpenStage phone OpenStage Manager This program offers an additional option for tailoring your OpenStage to your personal needs.
Getting to know your OpenStage phone Keys and controls Function keys Key Function when key is pressed s End (disconnect) call Æ page 58. r Activating/deactivating call forwarding Æ page 72. q Key currently has no function Audio controls Audio keys Key Function when key is pressed n Activate/deactivate the loudspeaker Æ page 52. o Activate/deactivate headset Æ page 53. microphone (also for speakerphone mode) p Activate/deactivate Æ page 66.
Getting to know your OpenStage phone Mode keys These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is displayed. Key Function when key is pressed LED display t Display telephony interface Blue: The function is active. Æ page 37 u Display phonebooks Æ page 40 Blue: The function is active. w Display call lists Æ page 43 Blue: The function is active.
Getting to know your OpenStage phone TouchGuide Before using the telephone, remove the protective covering from the TouchGuide ring surface. With this control, you can manipulate most of your phone’s functions as well as its displays. Operation Functions when key is pressed Press the c key. In idle mode: • Open the idle menu Æ page 31 In lists and menus: • Go to next level Entry selected: • Perform action You can now access a context menu: • Open the context menu Press the a key.
Getting to know your OpenStage phone Browsing in the call list and phonebook tabs If you are in the phonebook, you normally navigate between the "Personal" and "Corporate" tabs using the u key or if you are in the call lists you navigate between the "Missed", "Received", "Dialed" and "Forwarded" tabs using the w key, Alternatively you can use the TouchGuide to navigate between the tabs. Firstly use the b key to enter the tab row and move left or right using the a and c keys.
Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 80 SIP has nine (OpenStage 60 SIP: eight) illuminated sensor keys. You can assign functions or numbers to them. To open the programming menu, press and hold down the relevant sensor key Æ page 83. To activate the programmed function, briefly press the relevant key Æ page 87. Increase the number of programmable sensor keys by connecting a key module Æ page 18.
Getting to know your OpenStage phone Trunk keys (on multi-line phones only) The programmable sensor keys on multi-line phones function as trunk keys. Each key programmed with the "Line" function is handled as a line. This means up to 9 line keys can be configured on OpenStage 80 SIP and up to 8 on OpenStage 60 SIP. A distinction is drawn here between primary, secondary and phantom lines. Each of these line types can be used on a private or shared basis Æ page 26.
Getting to know your OpenStage phone Line utilization • Private line: A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone. • Shared line: A line that is configured on multiple telephones. The line status (if configured) is displayed in the "Overview" tab for all telephones that share this line. If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is displayed on all other telephones.
Getting to know your OpenStage phone Keypad Text input In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number 4 key on the keypad twice. When entering the text, all available characters for this key are displayed.
Getting to know your OpenStage phone Multi-function keys Key Function during text input Function when held down * Write special characters Deactivate the ring tone Æ page 155 between upper # Switch and lower case Activate the telephone lock Æ page 160 You can also input text using the display keypad Æ page 30.
Getting to know your OpenStage phone Graphic display Your OpenStage 60/80 SIP is equipped with a tilt-and-swivel color display Æ page 16. Appearance You can customize your display to suit your personal requirements: • Angle the display as required Æ page 13 • Set the contrast (OpenStage 80 SIP only) Æ page 183 • Select your preferred display design Æ page 183 SO 26 . .08.07 : 14:27 Dialed Received Options g 10:24 SO 26 . .08.07 : Dialed Crystal sea Paul, R.. Peter, A..
Getting to know your OpenStage phone Display keyboard Simple text and characters can also be entered at any time using the keypad Æ page 27. Depending on the context, the display keyboard is displayed with different elements. Element in focus Letters, digits, punctuation or special characters Function bar Use the TouchGuide to operate the display keyboard Æ page 22.
Getting to know your OpenStage phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Idle mode In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays.
Getting to know your OpenStage phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states. Example: In idle state, enter a phone number using the dialpad. 08912345 Dial Once you have entered the first digit, several options corresponding to the situation are displayed in a dialog menu (pop-up menu) which you can select and confirm using the TouchGuide Æ page 22.
Getting to know your OpenStage phone Context menus If the arrow icon g appears next to a selected entry, additional menu levels or selection options are available in the form of a context menu. Navigate through these options using the TouchGuide Æ page 22. Consultation Hold Blind transfer call Disconnect Directed pickup First entry (selected when the menu is called up) Selected entry You can select and confirm the required functions using the TouchGuide Æ page 22.
Getting to know your OpenStage phone Pop-up window In certain situations, a pop-up window opens automatically in the lower third of the display. Pop-up menu You will be prompted to use a pop-up menu to select situation-dependant functions and to confirm them or to make entries. You can use the TouchGuide to navigate within the pop-up menu Æ page 22. Example: The following pop-up menu opens after you change a setting and press the h key on your TouchGuide.
Getting to know your OpenStage phone Application tab In many cases you can select further content within an application using tabs. Missed Icon Received Active tab Arrow icon: Additional tabs Additional tab Example: Press the w mode key to open the call lists Æ page 21. Press this key repeatedly to switch between the various tabs. The icon displayed to the left of the tab indicates the application you are currently working in.
Applications available on your OpenStage phone Applications available on your OpenStage phone The following descriptions provide an overview of the various applications available on your OpenStage phone. Application navigation Activating an application You can switch to the relevant application using the mode keys Æ page 21. Scrolling through application tabs If an application has more than one tab, you can select the tab you want by pressing the mode key repeatedly Æ page 35.
Applications available on your OpenStage phone Telephony interface Single-line view Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the line overview. Press t to open this interface. Example: Icon indicating call status Call duration Current call(s), possibly with information stored in the phonebook Baker, R.
Applications available on your OpenStage phone Multi-line view Two tabs are displayed on the telephony interface: • "[My phone]" tab - represents the primary line or the line view of a selected line Æ page 37 • "Overview" tab - configurable overview of the secondary lines Æ page 25 Press t to open this interface.
Applications available on your OpenStage phone Context in the line overview In the context menu of a selected line you have the following options with: • Own free line – Select – View1 • Own line with active call – Hold – Clear (replace handset) – View1 • Own line with held call – Retrieve – View1 • Other free line – Select – View11 • Other line with active call – Hold – Clear (replace handset) – View1 • Other line with held call – Retrieve – View1 • Other line busy – View1 [1].
Applications available on your OpenStage phone Phonebooks In addition to the local phonebook, this application contains entries from other directory services, such as an LDAP corporate directory. To activate a specific tab, press u repeatedly until the required tab is displayed.
Applications available on your OpenStage phone Personal phonebook The "Personal" tab contains your local phonebook. You can store up to 1000 personal contacts in this phonebook. The entries are sorted in alphabetical order in the phonebook list and displayed with the icon for the specified default phone number.
Applications available on your OpenStage phone Using contacts The following functions are available via the context menu of a selected contact: • Calling a contact Æ page 105 • Editing a contact Æ page 143 • Deleting a contact LDAP directory If you have access to an LDAP directory (contact the responsible administrator), you can search contacts in a company-wide directory. A user-friendly, advanced search function is available for this. You can transfer any entries found to your local phonebook.
Applications available on your OpenStage phone Call lists All calls and numbers dialed on your phone are logged in chronological order in call lists. Callers with suppressed numbers cannot be saved in the call lists. The following call lists are displayed individually on separate tabs: • "Missed" tab: missed calls • "Received" tab: answered calls • "Dialed" tab: dialed numbers • "Forwarded" tab: forwarded calls Only calls to the primary line are received on multi-line phones (Æ page 14).
Applications available on your OpenStage phone Example: "Dialed" tab Additional tabs Missed Dialed Options Coco, Chanel g 12.07. 220870 (3) Selected entry with context menu Date of call Number of call attempts The following functions are available via the context menu of a selected entry: • Dial Æ page 65 • Details Æ page 44 • Delete Æ page 153 Entry details Up to ten call attempts can be stored for each entry in the details list.
Applications available on your OpenStage phone Managing call lists Each call list may contain up to 30 entries. Once this limit is reached, the oldest entry in the log is deleted. Multiple calls from the same number are only listed once. The number of call attempts is logged in the "Details" context menu as well as in the "Missed" log on the list display.
Applications available on your OpenStage phone Voicemail Depending on the type and configuration of your communications platform (contact the relevant administrator), messages from services, such as HiPath Xpressions, can be displayed in this application. Voicemail Only voicemails for the primary line are received on a multi-line phone (Æ page 14).
Applications available on your OpenStage phone Program/Service menu/Applications menu This menu includes a configuration area for users and administrators, as well as an area for any available applications (contact administrator). Press v repeatedly until the "Settings" tab is active. Select and confirm the "User" entry using the TouchGuide Æ page 22. If necessary, enter the user password Æ page 158. User settings You can adjust local settings for your OpenStage using the "User" menu.
Applications available on your OpenStage phone Configuration Call forwarding Set up call forwarding for your telephone. V Adjust the settings on your telephone Æ page 72. Enhanced phone functions Use the enhanced phone functions on your telephone. V Adjust the settings on your telephone Æ page 89. Keyset Manage your trunk keys. V Adjust the settings on your telephone Æ page 138. Bluetooth Prepare your phone for Bluetooth operation. V Adjust the settings on your telephone Æ page 205.
Applications available on your OpenStage phone Network information V Information about the IP address of the phone and HTML address of the Web interface. View information on the phone Æ page 217 Reset phone Personal settings made via the telephone menu or the web interface can be reset to factory settings.Æ page 218 Administration You can access the administration area via the "Admin" function and by entering the administration password.
Applications available on your OpenStage phone Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance. Control function Service personnel have the option to activate and deactivate features of the phone via remote maintenance. During maintenance the handset, microphone, loudspeaker and headset are deactivated. You are additionally informed on the display that the control function is active.
Basic functions Step by Step Basic functions Please read the introductory chapters "Getting to know your OpenStage phone" Æ page 15 and "Applications available on your OpenStage phone" Æ page 36 carefully before performing any of the steps described here on your phone. Secure voice transmission Prerequisite: The secure voice communication option must be activated by your administrator.
Basic functions Step by Step Answering a call via the handset The phone rings. The caller is displayed. ^ Lift the handset. if nec. X Set the call volume. Answering a call via the loudspeaker (speakerphone mode) The phone rings. The caller is displayed. The pop-up menu opens: Select and confirm the option shown. The n key lights up. Accept or n Press the key shown. The key lights up. The speakerphone function is activated. if nec. X Set the call volume.
Basic functions Step by Step Answering a call with a headset Prerequisite: A headset is connected. Make sure your headset port is set up properly Æ page 198. Answering calls via the headset The phone rings. The o key flashes. o Press the key shown. if nec. X Set the call volumeÆ page 20. Answering calls automatically via the headset S Prerequisite: The service personnel have additionally configured a key with the "Auto-Headset function (AICS Zip tone) (Æ page 82).
Basic functions Step by Step Directed pickup You can pick up a call signaled at an absent coworker’s phone. If a colleague has placed a call on hold on their multi-line phone you can also pick up this call. Picking up call Prerequisite: You know the coworker’s internal phone number and the function is configured for you in OpenScape Voice. A coworker’s phone rings. Directed pickup Select and confirm the option shown in the idle phone’s context menu. or ^ Lift the handset. or n Press the key shown.
Basic functions Step by Step Picking up a held call: Prerequisite: Your colleague has placed a call on hold on their multi-line phone Æ page 119. You know the coworker’s internal phone number and the function is configured for you in OpenScape Voice. Directed pickup Select and confirm the option shown in the idle phone’s context menu. or. ^ Lift the handset. or n Press the key shown. Directed pickup Select and confirm the option shown. j Enter and confirm the relevant phone’s internal number.
Basic functions Step by Step Switching to speakerphone mode Make note of the two different processes and activate, if necessary, your preferred setting Æ page 198. Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by administrator. Standard mode n and ] Hold down the key and replace the handset. Then release the key and proceed with your call.
Basic functions Step by Step Switching from headset to speakerphone mode In standard mode n Press and hold the key (open listening ist activated), o Press the key. Speakerphone mode is activated. In U.S. mode n Press the key o Press the key. Speakerphone mode is activated. Open listening People present in the room can silently monitor your call. Let the other party know that you have turned on the loudspeaker.
Basic functions Step by Step Ending a call s Press the key shown. or n Press the lit key. or Disconnect 58 Select and confirm the option shown in the connections’s context menu.
Basic functions Step by Step Group call Your administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for other members of the group. A group call is displayed on the phone.
Basic functions Step by Step Further service personnel settings for group calls: • The group call can be picked up both by lifting the handset and via the "Pickup call" menu option.. • The group call be picked up via the "Pickup call" menu option but not by just lifting the handset. • A key is programmed for call pickup. A group call is waiting and is indicated on the display by Pickup: Caller for: Party Picking up a group call The pop-up menu opens: Pickup call Confirm the option shown.
Basic functions Step by Step Making calls If you selected the option "Busy When Dialing" Æ page 108, you will not be interrupted by an incoming call. In this case, the caller hears the busy signal. Off-hook dialing ^ Lift the handset. j Enter the station number. In the pop-up menu: Dial Confirm or wait until the dial delay expires (see Æ page 107). or In the pop-up menu: Repeat dialing S. Hawking Confirm the option shown. The connection is set up.
Basic functions Step by Step On-hook dialing The connection is set up with on-hook dialing via the loudspeaker (speakerphone mode) or via a connected headset. The line is seized before dialing. n Press the key shown. or o Press the key if a headset is connected. j Enter the station number. Press or wait until the dial delay expires. (see Æ page 107). or In the pop-up menu: Repeat dialing S. Hawking Confirm the option shown. First enter the number First enter the number.
Basic functions Step by Step Immediate dialing Immediate dialing should only be activated if service personnel has configured and approved a dial plan. Immediate dialing is deactivated by default. For this reason after entering the number you must either confirm the "Dial" option or wait until the dial delay expires to set up the connection. If Immediate dialing is configured, your call is automatically dialed as soon as the string entered matches an entry in the dial plan.
Basic functions Step by Step Dialing using the hot or warm line function Your service personnel can configure a hot or warm line for your phone. If you lift the handset of the phone or press the loudspeaker key • with a hot line immediately or • with a warm line after a defined period of time, a number specified by service personnel is dialed. Examples: • The phone in the lift immediately dials the reception number. • The phone at a patient’s bed dials the ward number e.g.
Basic functions Step by Step Redial Redialing from the call list Only calls to the primary line are received on multi-line phones (Æ page 14). w Press the key repeatedly until the application’s "Dialled" tab appears. Niels, Bohr18.10. 07:06am Select and confirm the entry you want. The phone number associated with the list entry is dialed. Redialing from the pop-up menu ^ Lift the handset. or n Press the key shown. Repeat dialing S. Hawking Select and confirm the option shown.
Basic functions Step by Step Activating/deactivating the microphone You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office. Prerequisite: You are conducting a call. Deactivating the microphone p Press the key shown. Activating the microphone p Press the lit key.
Basic functions Step by Step Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Consultation Select and confirm the option shown in the connections’s context menu. j Enter and confirm the second party’s phone number.
Basic functions Step by Step Canceling a consultation call If the called party does not answer In the pop-up menu: Disconnect & return Select and confirm the option shown. The call with the first party is resumed. If the called party does answer Disconnect & return Select and confirm the option shown in the context menu for the connection to the second station. The call with the first party is resumed.
Basic functions Step by Step Switching to the held party (alternating) Prerequisite: You are conducting a consultation call Æ page 67 or have accepted a second call Æ page 96. Alternate Select and confirm the option shown in the connection’s context menu. It does not matter which context menu is open when alternating. The "Alternate" function appears in both menus (active and passive connection). You can switch back and forth between two subscribers by repeatedly selecting and confirming "Alternate".
Basic functions Step by Step Putting on hold and retreiving successively or simultaneously Putting an active call on hold Prerequisite: You are conducting a consultation call Æ page 67 or have accepted a second call Æ page 96. The "Hold" sensor key must be configured Æ page 82. S Press the "Hold" key. The key lights up. The consultation or second call and the first call are put on hold. Retrieving the first call b Switch to the first call. R Press the illuminated "Hold" key.
Basic functions Step by Step Connecting parties You can join the first party with the party you consulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call Æ page 67 and call joining must be allowed Æ page 71. Complete Xfer Select and confirm the option shown in the active connection’s context menu. The other two parties are now connected to one another. You can now hang up.
Basic functions Step by Step Call forwarding You can forward calls for your phone to another phone. On multi-line telephones (Æ page 14), you can only configure call forwarding for the primary line. Prerequisite: The call forwarding function is programmed Æ page 75. Three forwarding conditions can be programmed in the forwarding menu: • All Calls • Busy • No reply Because of its direct impact, "All Calls" call forwarding has the highest priority followed by "No reply" and "Busy".
Basic functions Step by Step Programming call forwarding z You can also configure this setting via the Web interface Æ page 233. Saving destination phone numbers for call forwarding You can save up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned different forwarding conditions. r Press the key shown. You can also enter the call forwarding settings via the user menu (Æ page 91).
Basic functions Step by Step Destination Select and confirm the option shown for the call forwarding condition you want. 08972228596 Select and confirm the destination phone number you want. Save & exit Select and confirm the option shown. Defining the ring duration before call forwarding on no reply You can define how long the phone should ring before the "No reply" form of call forwarding activates.
Basic functions Step by Step Activating/deactivating call forwarding Prerequisite: At least one destination phone number is programmed Æ page 73. z You can also configure this setting via the Web interface Æ page 233. r Press the key shown. The pop-up menu opens: Edit call forwarding Select and confirm the option shown. An overview of call forwarding settings appears. All calls Select and confirm to activate or deactivate. or Busy Select and confirm to activate or deactivate.
Basic functions Step by Step Activating call forwarding for all calls Use the r function key to activate or deactivate call forwarding directly for all calls. z You can also configure this setting via the Web interface Æ page 233. Prerequisite: At least one destination phone number is programmed Æ page 73. r Press the key shown. The pop-up menu opens: The pop-up menu disappears after around five seconds and the r key lights up. or Confirm the option shown. The r key lights up.
Basic functions Step by Step Call forwarding chain Sometimes calls to a station are forwarded to another station which also has call forwarding or DND activated. This can create a call forwarding chain consisting of several telephones where the last member of the chain is your phone. A popup window opens on your phone’s screen with the following information: • Who is calling • Who forwarded first or last. • The reason for the forwarding is displayed by an icon.
Basic functions Step by Step Callback You can request a callback if the station called is busy or if nobody answers. You receive a callback when the other party’s line becomes free. This option must be activated by your administrator. On multi-line telephones Æ page 14, only the callback requests for your primary line are logged. Requesting callback Prerequisite: The station called is busy or nobody answers. In the pop-up menu: Call back Select and confirm the option shown.
Basic functions Step by Step Responding to a callback Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic display. The pop-up menu opens: Accepting a callback Accept Select and confirm the option shown. Rejecting a callback Reject Select and confirm the option shown. The callback request is deleted. The caller hears the busy signal. The caller’s phone number is added to the missed calls list.
Basic functions Step by Step Permitting a callback Permitting callback on busy/no reply z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Outgoing calls Select and confirm the option shown. Callback: busy Select and confirm the option shown.
Basic functions Step by Step Calling back missed calls Calls received while you are absent are indicated by a message (Æ page 32) on the idle display. In addition, the mode key w lights up white. Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly. On multi-line telephones Æ page 14, only the calls missed on your primary line are logged. w Press the key until the application’s "Missed" tab appears.
Programmable sensor keys Step by Step Programmable sensor keys The phone features a range of functions that can, if required, be programmed on programmable sensor keys. The phone comes with nine (OpenStage 80) or eight (OpenStage 60) sensor keys, all of which can be programmed on two separate levels. The sensor key for switching between the two sensor key levels is preassigned (shift key).
Programmable sensor keys Step by Step Programming sensor keys Beginning programming Directly via a sensor key S Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current setting). OK Confirm to begin programming. The sensor key illuminates continuously.
Programmable sensor keys Step by Step Label Select and confirm the option shown if you want to change the label on the graphic display. j Enter and confirm the label you want. Save & exit Select and confirm the option shown. Programming enhanced functions Repertory dial S Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.
Programmable sensor keys Step by Step Icon Function Activates a consultation hold Enables a normal call Enters a pause, for example, for international dialing Save & exit Select and confirm the option shown. The repertory dial can be up to 40 characters long. Feature toggle Only available for Hunt group functions (Æ page 174). S Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.
Programmable sensor keys Step by Step Forwarding S Hold down the sensor key to which a function should be assigned until the programming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current setting). OK Confirm to begin programming. The sensor key illuminates continuously. Normal Select and confirm the option shown.
Programmable sensor keys Step by Step Using sensor keys The use of programmed functions depends on the phone’s status. The relevant display appears once you have pressed a sensor key. Example 1: Calling saved number Prerequisite: The idle menu is displayed on the display. S Press the sensor key for a saved number . The connection is set up. Example 2: Call Waiting Activating/ deactivating You can press a key to activate or deactivate call waiting functionality, even during a call.
Programmable sensor keys Step by Step Resetting sensor keys You can reset sensor keys you configured to factory settings (see also Æ page 218). v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Reset Select and confirm the option shown to switch to the Reset user data menu. Function key data Select. Yes Select and confirm the option shown in the context menu to delete the content of the sensor keys.
Enhanced phone functions Step by Step Enhanced phone functions Incoming calls Rejecting a call You can reject an incoming call. In the pop-up menu: Reject Select and confirm the option shown. The caller hears a busy signal. If the rejected caller’s phone number is transmitted, it is saved in the call list. You can then call this party back at a later time. Deflecting a call Using call deflection Prerequisite: An incoming call is displayed or signaled.
Enhanced phone functions Step by Step Permitting call deflection z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Deflect Select and confirm the option shown. Allow deflection Select and confirm the option shown.
Enhanced phone functions Step by Step Configuring call forwarding You can also enter the call forwarding settings via the Forwarding key (Æ page 73). v Press the key shown until "Settings" is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Forwarding Select and confirm the option shown.
Enhanced phone functions Step by Step or Forwarding station... Select the option shown. Display last Select and confirm Display last/Display first Save & exit Select and confirm the option shown. Placing a call on hold You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhearing a conversation with a colleague in the same room. The held party hears music on hold if Music on hold is active on this party’s phone (Æ page 95).
Enhanced phone functions Step by Step The LED display Æ page 26 or status display on the "Overview" tab Æ page 38 indicates that the call is on hold to other multi-line telephones where this line is also configured. These phones can then pick up the call. Held call wait status After placing a call on hold, you can replace the handset and then decide if the call should be retrieved or disconnected. Prerequisite: You placed a call on hold and replaced the handset.
Enhanced phone functions Step by Step Setting the hold reminder time Use "Hold reminder" to specify when you want to receive an automatic reminder about a held call. The minimum time value is 1, that is, the reminder is output after one minute. The maximum value is 99 minutes. Press 0 to deactivate the reminder. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until "Settings" is active. User Confirm the option shown. if nec.
Enhanced phone functions Step by Step Music on hold Music on hold is played back when you are placed on hold by another party, providing this option is active. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until "Settings" is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Connected calls Select and confirm the option shown.
Enhanced phone functions Step by Step Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone. You can reject or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval. You can block the second call or the signal tone (Æ page 98).
Enhanced phone functions Step by Step Ignoring second call Prerequisite: You are conducting a call and call waiting is allowed (Æ page 98). In the pop-up menu: Ignore Select and confirm the option shown. The caller still hears the on-hook signal. You can subsequently Accept, Reject or Deflect the second call.
Enhanced phone functions Step by Step Connecting parties Complete Xfer Select and confirm the option shown in the active connections context menu. The other two parties are now connected to one another. You can now hang up or dial another number for instance. or Connect by hanging up Prerequisite: Connecting by hanging up is activated (ask your service personnel) and "Toggle associate" must be set to "Yes" (Æ page 99).
Enhanced phone functions Step by Step Save & exit Select and confirm the option shown. When Allow call waiting is activated,you can toggle the configured sensor key to switch call waiting on/off (Æ page 87). Toggling associate Set the "Toggle associate" function to Yes if you want to connect to a second or pickup call by hanging up. z You can also configure this setting via the web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec.
Enhanced phone functions Step by Step Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were selected (Æ page 101). Blind transfer Select and confirm the option shown in the connections’s context menu. j Enter and confirm the phone number of the second party to whom you want to transfer the call.
Enhanced phone functions Step by Step or Replace the handset or, if speakerphone mode is active, press the lit n key to transfer the call. If the party does not answer, you will be called back by the first party. Allowing call transfer z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Enhanced phone functions Step by Step Allowing "Transfer on Ring" If this option is allowed, you can activate call transfer by replacing the handset even before the called party answers. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Outgoing calls Select and confirm the option shown.
Enhanced phone functions Step by Step CTI calls Beep on auto-answer Speakerphone mode activates automatically on your phone if you use a CTI application (such as Outlook) to dial a number when Auto Answer is active. If Auto Answer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call. This setting also defines whether or not incoming calls are automatically accepted.
Enhanced phone functions Step by Step Beep on auto-reconnect You can reconnect a held call both via the CTI application and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active. z You can also configure this setting via the Web interface Æ page 233. Prerequisite: The option was programmed by your administrator. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password.
Enhanced phone functions Step by Step Making calls Dialing with the DDS key You can program frequently used phone numbers on programmable keys (Æ page 82). If you press a direct destination selection key for around three seconds, the associated contact or phone number appears and dialing is initiated. Prerequisite: A direct destination key is programmed Æ page 82. R Press the programmed DDS key. Dialing is initiated. Dialing from the local phonebook u Press the key shown.
Enhanced phone functions Step by Step Dialing a phone number from a list w Press the key until the application table for the relevant call list is active. Niels, Bohr18.10. 07:06am Select and confirm the entry you want. The phone number associated with the list entry is dialed. If the party listed is already in the phonebook, the appropriate phone number icon is displayed Æ page 143. If there are several numbers stored for the party in the phonebook, these can also be selected in the context menu.
Enhanced phone functions Step by Step Using autodial delay A number is automatically dialed after a set delay starting from the entry of the number’s last digit. The autodial delay can be used: • when dialing in idle mode • when deflecting an incoming call • Consultation • when transferring an answered call. The delay can be reduced by performing one of the following activities: • pressing the i key. This always works. • lifting the handset.
Enhanced phone functions Step by Step Outgoing calls Select and confirm the option shown. Autodial delay Select and confirm the option shown. j Specify a value and confirm your entry. Save & exit Select and confirm the option shown. Automatic dial delay does not work if you are using a dial plan and Immediate dialing is configured (see Æ page 63). The number is automatically dialed as soon as the string entered matches an entry in the dial plan.
Enhanced phone functions Step by Step Conference Local conference This type of conference is also referred to as a threeparty conference. It involves up to three participants. Prerequisite: You are conducting a consultation call Æ page 67 or have accepted a second call Æ page 96, and the conference function is active Æ page 110. Initiating a local conference You can initiate a conference by calling the "Conference" function in the context menu of either the active or held call.
Enhanced phone functions Step by Step Ending a local conference Allowing call partners to continue a conference after you exit Prerequisite: The function "Allow join in conference" (Æ page 111) was activated. Exit Conf Select and confirm the option shown in the "Conference" context menu. or ] or n Replace the handset or, if you are in speakerphone mode, press the loudspeaker key. Both call partners remain connected. You are disconnected from the conference call.
Enhanced phone functions Step by Step Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Enhanced phone functions Step by Step System-supported conference This type of conference is also referred to as a large conference. It can include up to ten parties. Prerequisite: You are conducting a consultation call Æ page 67 or you have accepted a second call Æ page 96, and the "Centralized conference" feature was configured by your administrator. Establishing a conference Conference Select and confirm the option shown in the connection’s context menu.
Enhanced phone functions Step by Step Leaving a conference Exit Conf Select and confirm the option shown in the "Conference" context menu. You are disconnected from the conference call and can dial another number, for instance. The other call partners remain connected. { or } If using the "Centralized conference" option, the Conference row contains a closed padlock icon for a secure voice connection and an open padlock icon for a nonsecure voice connection (Æ page 51).
Making calls with multiple lines Step by Step Making calls with multiple lines You can use your OpenStage 60/80 as a multi-line phone. If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your administrator. The following is a description of the telephony scenarios for multi-line phones. To facilitate comprehension, you should familiarize yourself with the enhanced telephony application and how to use the line keys beforehand.
Making calls with multiple lines Step by Step Using the line keys T Press the flashing trunk key. Speakerphone mode. or Accept Confirm the option shown. Speakerphone mode. Making calls You must seize a line before you can make calls on a multi-line telephone. Trunk seizure can be configured on an individual basis. Your administrator can determine if the lines on your telephone can be automatically seized and with which priority.
Making calls with multiple lines Step by Step Automatic trunk seizure Prerequisite: Your administrator has configured automatic trunk seizure. ^ or n or o Lift the handset or press the speakerphone mode or headset key. R The line defined during configuration is seized. j Enter and confirm the phone number. The connection is set up. Dialing the last dialed number The last phone number dialed on your telephone – on the primary line in the case of line keys – is displayed for redialing in a pop-up menu.
Making calls with multiple lines Step by Step During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line telephone: • Redial Æ page 65 • Consultation Æ page 67 • Toggle/Connect Æ page 69 • Callback Æ page 78 • Hold Æ page 92 • Call waiting (second call) Æ page 96 • Transferring a call Æ page 100 • Conference Æ page 109 Functions available exclusivel
Making calls with multiple lines Step by Step Making and receiving calls with multiple lines Accepting a waiting call Depending on the settings for "Rollover", you will be notified of incoming calls Æ page 142. Prerequisite: You are conducting a call. At the same time, a call is incoming on another line. [ Call on line 1. T Press the line key for line 2. The call on line 1 is placed on hold.
Making calls with multiple lines Step by Step Putting a line on hold On a multi-line telephone you can use the line keys to place calls on hold. Prerequisite: You are conducting a call. R Press the call-line sensor key. T • The LED line key flashes. • • The LED line displays the hold status on all multi-line phones to which the line is connected. On phones connected to the line, a user can press the relevant line key and accept the held call.
Making calls with multiple lines Step by Step Lines with hot or warm line function Your service personnel can configure a hot or warm line for the primary and secondary line. The function is activated when on • the primary line you lift the handset on the phone and press the line or loudspeaker key • the secondary line you press the line key. A number specified by you is dialed with a hot line immediately and with a warm line after a specific time.
Making calls with multiple lines Step by Step j Enter and confirm the destination. Save & exit Select and confirm the option shown. Busy override A station of a line trunk group is on a call. It’s primary line is configured as a secondary line on your phone. This line now has the status "busy." You can join in the call by pressing the illuminated key of this line (see also Æ page 25). Prerequisite: A secondary line is configured on your multiline phone and busy override is enabled for you.
Making calls with multiple lines Step by Step Direct station selection keys Apart from line keys, administrator can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it. Calling a station directly You cannot use DSS if the user is on another call (flashing LED). Calling from the idle menu S Press the relevant DSS key.
Making calls with multiple lines Step by Step Call pickup You can pick up calls for another DSS station. The LED flashes if a call incoming for this station’s line. Indirect pickup Prerequisite: The auto-answer function must be deactivated Æ page 103. T Press the DSS key. The call is routed to your primary line and rings. ^ or n or o Lift the handset or press the speakerphone mode or headset key. You are connected with the other party.
Making calls with multiple lines Step by Step Deflecting a call to a DSS station Prerequisite: The deflect function is enabled for DSS keys. For information on the current setting, see Æ page 90. If you receive a call on one of your lines, you can immediately deflect it to the DSS station. T Your phone rings and a line key flashes. S Press the relevant DSS key. The call is deflected to the DSS station. If the DSS station does not answer, you can pick up the call by pressing the DSS key.
Making calls with multiple lines Making calls in an executive-secretary team An executive-secretary team is configured by the relevant service personnel and may include up to four executive and up to two secretary telephones. Sample scenarios This example assumes that two executive and two secretary phones are configured. Calls for the executives are forwarded immediately to the respective secretary phone.
Making calls with multiple lines Step by Step Accepting a call Incoming calls for the executives should be forwarded immediately to the assigned secretary and answered there. The line overview (Æ page 129) shows whether the executive has activated call forwarding. Accepting calls at the secretary phone An incoming call for "Executive 1" rings at the assigned "Sekretary 1". The line key of the "Sekretary 1" phone flashes.
Making calls with multiple lines Step by Step Forward to Sekretary 2 An incoming call for "Executive 1" rings at the assigned "Sekretary 1". The call is not answered. After a specified period the call is forwarded to "Sekretary 2". The line key of the "Sekretary 2" flashes and it rings. T Press the line key on the "Sekretary 2" phone to answer the call. The station answers. The "Sekretary 2" direct station selection key on the "Executive 1" phone illuminates.
Making calls with multiple lines Step by Step Connecting with consultation S Press the DSS "Executive 1" key. "Executive 1" answers. Announce the call. \ or n or o Press the hang-up, loudspeaker or headset key. You can also select "Complete Xfer" from the context ment. Connecting without consultation S Press the DSS "Executive 1" key. "Executive 1" does not answer. Complete transfer Select and confirm the option shown in the pop-up menu. \ or n or o Press the hang-up, loudspeaker or headset key.
Making calls with multiple lines Step by Step DSS keys These keys are configured in such a way that every phone can be reached by every phone in the group. The DSS keys are also used for consultation calls. S Press a team member’s DSS key. The relevant phone rings and the party answers. Using line overview To view the status of the lines, change from the "My phone" tab to the "Overview" tab on the phone screen. 10:23 MON 26.01.
Making calls with multiple lines "Executive-secretary" with Executive/Assistant Cockpit An "Executive/secretary" team is configured by the service personnel using the "Executive/Assistant Cockpit" – referred to in this manual as E/A Cockpit. A team can for example consist of four executive and two secretary phones.
Making calls with multiple lines Step by Step Prerequisites: The E/A Cockpit application is installed on the phone and the connection to a E/A Cockpit server entered. "Allow call waiting" should be activated on the secretaries’ phones (Æ page 98). Line and DSS keys have been set up and configured by service personnel and Transfer on hangup, uaCSTA and server features are activated.
Making calls with multiple lines Step by Step Launching the E/A Cockpit from the secretary For completeness sake it is assumed that no other telephone in the team has launched the application at this point. v Press the key as often as required until the Applications tab is active. Select the E/A Cockpit application. Start Confirm the option shown. The XML application is launched and a new "E/A Cockpit" tab with the overview is opened. The last status and configured call forwarding are displayed.
Making calls with multiple lines Step by Step Managing call forwarding Every executive can configure their displayed call forwarding themselves or can have the secretary configure them The result is displayed in the E/A Cockpit tab of Sekretary 1 and Sekretary 2. In the overview menu E/A Cockpit of Sekretary 1, call forwarding for Executive 1 should for example be modified. Executive 1 To Assistant (Strict) g Select and confirm the option shown.
Making calls with multiple lines Step by Step • • Regular to number (if At Desk, otherwise to a number). The view in the E/A Cockpit overview menu is then: "To Assistant (Regular to number)" Strict (To Assistant in any case - Desk, Box or Mobile). The view in the E/A Cockpit overview menu is then: "To Assistant (Strict)" If each other the other respective secretaries has the "At Desk" status (Æ page 135), calls are forwarded here.
Making calls with multiple lines Step by Step Managing secretary statuses The "My status" option on the secretary phone is used to set the presence status und if required to configure call forwarding. Configuring status and call forwarding My status At Desk g Confirm the option shown. The "Set Status" dialog opens. The following options are available in the "Set Status" menu: • • • • At Desk Off Desk To 31201 Deputy [123456] on Select the required option and confirm this.
Making calls with multiple lines Step by Step Changing the call forwarding destination My status At Desk g Open the context menu. You have the following options: • • • • Call mobile Forward Nr. Deputy Nr. Deputy on or Deputy off The "Forward Nr." and "Deputy Nr." options are used to modify the number for variable call forwarding and for the representative.
Making calls with multiple lines Step by Step Making calls in the E/A Cockpit team Using DSS keys These keys are configured in such a way that every phone can be reached by every phone in the group. The only exception is when both secretaries have the "Off Desk" status and variable call forwarding is configured, then calls are forwarded to the destinations of the variable call forwarding. The DSS keys are also used for consultation calls.
Making calls with multiple lines Step by Step Settings for multi-line phones (keyset) The details for each keyset line contain supplementary information for the user.
Making calls with multiple lines Step by Step Setting the time for a delayed ringer Specify the length of time before a held call should be signaled on a line. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Keyset Select and confirm the option shown.
Making calls with multiple lines Step by Step Configuring the "Overview" tab display Specify here the sequence in which the individual lines in the "Overview" tab should appear on the display. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Keyset Select and confirm the option shown.
Making calls with multiple lines Step by Step Line preview Activating via the line keys Prerequisite: You are already on a call on one line and a further call rings on the secondary line. Service personnel have activated line preview. T Press the flashing trunk key. A popup window opens and you receive information about the caller. T Press the flashing line key to answer the second call.
Making calls with multiple lines Step by Step Rollover for a line Your administrator can determine how rollover calls are to be signaled. T Only the relevant line key blinks. or Z T You hear a special advisory tone and the correspondor ing line key flashes. Z T The ringer melody set sounds briefly (approx. 3 seconds) via the loudspeaker and the corresponding line key blinks. Z T You hear a short notification tone The ringer melody is not played in speakerphone mode.
Phonebooks and call lists Step by Step Phonebooks and call lists Personal phonebook Your personal phonebook should not contain more than 1000 entries. Creating a new contact u Press the key shown. Options Select and confirm the option shown. New contact Select and confirm the option shown in the context menu. The form for entering contact data opens. You do not have to complete all fields to save a new contact. Last name Select and confirm the field you want. j Complete and confirm.
Phonebooks and call lists Step by Step Selecting a preferred phone number If multiple phone numbers were assigned to a contact, you can select the preferred phone number here that you want to use for calls via the phonebook. u Press the key shown. Niels, Bohr Select a phonebook entry. Details Select and confirm the option shown in the context menu. Default No. Select and confirm the option shown. Business 2 Select and confirm the preferred phone number. The phone number is stored.
Phonebooks and call lists Step by Step Managing contact groups Creating a new group u Press the key shown. Options Select and confirm the option shown. Groups Select and confirm the option shown in the context menu. Options Select and confirm the option shown. New group Select and confirm the option shown in the context menu. An overview appears for new groups. Group name Select and confirm the option shown. j Enter and confirm a new group name. Save & exit Select and confirm the option shown.
Phonebooks and call lists Step by Step Adding a contact to a group u Press the key shown. Niels, Bohr Select a phonebook entry. Details Select and confirm the option shown in the context menu. Groups Select and confirm the option shown. @Home Select and confirm a group. Save & exit Select and confirm the option shown. Deleting a group u Press the key shown. Options Select and confirm the option shown. Groups Select and confirm the option shown in the context menu.
Phonebooks and call lists Step by Step View Select and confirm the option shown in the context menu. Niels, Bohr Details Select group member. Select and confirm the option shown in the context menu. The form for entering contact data opens. Picture Picture 1 Save & exit Select and confirm the option shown. Select and confirm the picture. Pictures must be available; you can load them using OpenStage Manager, for example. Select and confirm the option shown.
Phonebooks and call lists Step by Step Changing the display format for contacts u Press the key shown. Options Select and confirm the option shown. Display Select and confirm the option shown in the context menu. Lastname, Firstname Select and confirm the display format. h Press the key to return to the phonebook. The display format selected is stored.
Phonebooks and call lists Step by Step LDAP database You can search an LDAP database (corporate phonebook) for contact entries if you can reach this database over your network and your access was correctly configured by your administrator. You can perform searches using the name (simple search) or different information on an entry (advanced search), for example, job title or department name. Finding an LDAP entry u Press the key until the "Corporate" ("LDAP") tab is active.
Phonebooks and call lists Step by Step Viewing an LDAP entry Prerequisite: You found and selected an LDAP entry (see above). Details Select and confirm the option shown in the context menu for the entry. New search To conduct a new search, you must first clear all the search fields. Delete Select and confirm the option shown in the Delete context menu. All search fields have been cleared.
Phonebooks and call lists Step by Step Quick search u Press the key as often as required until the "Corporate" (LDAP) tab is active. j Enter the initial letter of the surname you need, e. g. "K". K A single-line search window appears at the lower edge of the display. Do not enter any further characters. After a predefined period of time or after pressing the i key all available names with the corresponding initial letter are displayed.
Phonebooks and call lists Step by Step Copying entries to the local phonebook You can copy contacts from the company-wide phone into your personal phonebook. u Press the key as often as required until the "Corportate" (LDAP) tab is active. Hans Meier Select the required entry from the list, e.g. Hans Meier . Save Select and confirm the option shown in the context menu. The entry is copied with all details into the personal phonebook. The "Contact created" message appears.
Phonebooks and call lists Step by Step Call lists For a detailed description of the different call lists, see Æ page 43. Viewing details Prerequisite: You selected an entry. Details Select and confirm the option shown in the context menu. For display and information shown Æ page 44. Deleting entries Deleting an individual entry w Press the key until the call list you want is active. Niels, Bohr18.10. 07:06am Delete Select the entry you want. Select and confirm the option shown in the context menu.
Phonebooks and call lists Step by Step Copying entries from the call lists into the personal phonebook w Press the key until the call list you want is active. Niels, Bohr18.10. 07:06am Copy as contact Select the entry you want.Æ page 40Niels, Bohr18.10. 07:06am Select and confirm the option shown in the context menu.
Privacy/security Step by Step Privacy/security Deactivating the ring tone You can deactivate your ring tone if you do not want to be disturbed by your phone ringing. Deactivating the ring tone using the keypad * Hold down the key until the "Ringer off" icon appears on the status bar on the display (Æ page 29). The ring tone is deactivated. * To switch the function back on, hold down the key until the "Ringer off" icon disappears from the status bar on the display.
Privacy/security Step by Step Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal. On multi-line telephones (Æ page 14) you can only activate the "Do not disturb" function for your primary line. Prerequisite: A programmable sensor key must be assigned the function "DND" (Do Not Disturb) (Æ page 82). "Do not disturb" must be allowed Æ page 157. Enabling "Do not disturb" via a key S Press the "Do not disturb" programmable sensor key.
Privacy/security Step by Step Allowing "Do not disturb" z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Incoming calls Select and confirm the option shown. Handling Select and confirm the option shown. Allow DND Select and confirm the option shown.
Privacy/security Step by Step Security User password Your user password protects your individual configurations, including your language settings. You can also use the user password to lock your telephone Æ page 160. The preset password "000000" corresponds to a blank password. In other words, the phone cannot be locked and the user menu is not password protected (see also Æ page 159). z The user password can also be modified via the Web interface (Æ page 233).
Privacy/security Step by Step Deactivating the user password You can deactivate the phone’s password prompt if a password has already been configured. The deactivation of the password prompt does not affect the Web interface Æ page 233, OpenStage Manager or CTI applications that use a password prompt. The password "000000" must be entered here. If you deactivate the user password, you are not able to lock the phone Æ page 160 and the user menu is not password-protected.
Privacy/security Step by Step Locking the phone You can lock your phone to protect it against unauthorized access. In this way, no one can make calls or change your user settings unless they know your user password. Predefined numbers from the dial plan can still be dialed when the phone is locked. For more information, contact your administrator. If an emergency number is entered by administrator, "Emergency call" appears on the display when you use the line on a locked phone.
Privacy/security Step by Step Unlocking the phone Unlock phone Confirm the option shown. or If the display is empty, # Hold down the key shown until "Enter Password" appears. j Enter and confirm the User password. The phone is unlocked if the password is correct. Emergency numbers and predefined numbers from the dial plan can be dialed from a locked phone. If the telephone is locked repdial keys cannot be used.
Mobility function Step by Step Mobility function Prerequisite: Your phone is configured to support mobility by administrator. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobilityenabled phone, the following scenarios are possible: Logging on and off at the same phone • • Log on as a mobility user Æ page 163. Log off as a mobility user Æ page 164.
Mobility function Step by Step Logging on and off at the same phone Logging on to the phone No other mobility user is logged on. Logon via a key If a program key is configured for Mobility. S Press the "Mobility" program key. or Logon via the context menu Mobile logon Select and confirm the option shown in the idle display context menu Æ page 33. Mobility ID You are prompted to enter your mobility ID. j Enter and confirm mobility ID – usually a phone number.
Mobility function Step by Step Logging off from the phone Prerequisite: You are logged on as a mobility user. Logoff via key If a program key is configured for Mobility. R Press the "Mobility" program key. or Logon via the context menu Mobile logoff Select and confirm the option shown in the idle display context menu Æ page 33. Mobile logoff Is displayed. You briefly have the option to cancel the logoff, otherwise the logoff process is launched.
Mobility function Step by Step Logging on at different telephones An attempted login is rejected if the user is already logged on to another phone and "Logon with forced logoff" is disabled for the mobility user. Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy, the logon is rejected.
Mobility function Step by Step Logging on with forced, delayed logoff at a remote phone If the remote phone is busy and your service personnel enabled "Forced logoff during call" with a set timeout, forced logoff does not occur until this timeout expires. Logon via a key If a program key is configured for Mobility. S Press the "Mobility" program key. or Logon via the context menu Mobile logon Select and confirm the option shown in the idle display context menu Æ page 33.
OpenScape Voice functions Step by Step OpenScape Voice functions The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone. The OpenScape Voice functions are only available if the "Server features" function was activated on the phone by the administrator. On multi-line telephones, the full scope of OpenScape Voice functions is only available for the primary line.
OpenScape Voice functions Step by Step Making anonymous calls Your administrator decides whether or not your caller ID (name and phone number) is displayed on a called party’s station. Anonymous calling is when your data is not transmitted. The settings configured can be deactivated, however, for specific calls. • • If your caller ID is transmitted: your caller ID is displayed. If your caller ID is suppressed: "unknown" is displayed.
OpenScape Voice functions Step by Step Temporarily activate anonymous calling for the next call If your administrator activated caller ID transmission for your phone, you can deactivate this setting for the next call as follows: ^ Lift the handset. j Enter the code (see the table of codes Æ page 182). Z Wait until you hear the confirmation tone. j Dial the phone number of the party you want to contact. Caller ID transmission is reactivated after this call.
OpenScape Voice functions Step by Step Creating a list for selective calls For call acceptance You can create a list of the phone numbers from which you are willing to accept calls (also known as a selection list). Your service personnel know how long this list may be in the OpenScape Voice used on site in your facility. A connection is set up if a caller’s phone number matches a number in the selection list.
OpenScape Voice functions Step by Step For call rejection As for selective call acceptance, you can create a selection list with the phone numbers of parties from whom you are not willing to accept calls. Your administrator know how long this list may be in the OpenScape Voice used on site in your facility. A call is not connected if the caller’s phone number matches a number in the selection list; the caller is notified that the called party rejects calls from this number.
OpenScape Voice functions Step by Step Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted. In this case, you are not informed that a call was rejected. ^ Lift the handset. j Enter the code (see the table of codes Æ page 182).
OpenScape Voice functions Step by Step Using abbreviated dialing Abbreviated dialing gives you access to a central list of frequently dialed phone numbers. You can dial a specific phone number by simply entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers. This list is stored centrally and managed by your administrator. ^ Lift the handset.
OpenScape Voice functions Step by Step Hunt group functions To ensure optimum handling of specific calls, your telephone can be assigned to a pickup group Æ page 59 and/or a hunt group. Your administrator can incorporate multiple telephones in a hunt group. If your telephone is assigned to a hunt group, OpenScape Voice forwards calls for the members of your group in accordance with specific rules defined by your administrator.
OpenScape Voice functions Step by Step Marking the last line in the hunt group chain Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line. Activating ^ Lift the handset. j Enter the code (see the table of codes Æ page 182). Z Wait until you hear the confirmation tone. Deactivating Unmark the line as the end of the hunt group chain. ^ Lift the handset. j Enter the code (see the table of codes Æ page 182).
OpenScape Voice functions Step by Step Reachability You can make either serial calls or simultaneous calls on several sites. The features for this are • serial call • parallel call Prerequisite: The service personnel has configured the respective feature for your main number in OpenScape Voice. Serial call Managing number lists/activating serial call Before the serial call number can be activated, a serial call list much be created.
OpenScape Voice functions Step by Step The caller is informed that the call is being routed to another station. The connection is established with the first phone that accepts the call. If the call is not answered by any phone, it is forwarded to the configured forwarding destination (on no reply) or to a "rejection announcement". Parallel call Managing number lists/activating parallel call Before the parallel call feature can be activated, a parallel call list must be created.
OpenScape Voice functions Step by Step Activating/deactivating parallel call via code You can activate/deactivate the parallel call without having to change to edit mode. Prerequisite: You have already entered numbers in the parallel call list. ^ Lift the handset. j Enter the code to activate or deactivate the parallel call (see code table Æ page 182).
OpenScape Voice functions Step by Step Parking a call If you have answered a call for a colleague and cannot forward it to him, you can park the call. Park a call [ You are conducting the call. Let the other party know, e.g. that you hare trying to connect him. j Enter the code for parking followed by a line number (see code table Æ page 182). You receive a confirmation tone. The caller hears a waiting melody.
OpenScape Voice functions Step by Step Silent Monitoring If this function has been configured by service personnel and enabled for the destination phone, you can join an active call of an internal station and listen in unnoticed (muted) or with the knowledge of the target station (active). Active silent monitoring Station A and B are on a call. You want to listen to the call but so that Station B does not notice but so that you can still talk to Station A.
OpenScape Voice functions Step by Step Muted silent monitoring Station A and B are on a call. You want to monitor a call but so that neither station notices. Your phone internal station A internal or external station B • • • You can hear station A but cannot talk to him because he cannot hear you You can hear station B but cannot talk to him because he cannot hear you. Station A and B can hear and speak to each other ^ Lift the handset.
OpenScape Voice functions Table of codes for OpenScape Voice functions Ask your administrator to enter the latest codes in the following table. Print this page as an overview.
Individual phone configuration Step by Step Individual phone configuration Display Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Appearance Select your preferred appearance for the menu display here. For sample display themes, see Æ page 29. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown.
Individual phone configuration Step by Step Lamp brightness for TouchSlider Adjust the brightness of the TouchSlider Æ page 20 by choosing one of the six settings available. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Display Select and confirm the option shown.
Individual phone configuration Step by Step Set the sensitivity of the TouchGuide Adjust the sensitivity of the TouchGuide Æ page 22 by choosing one of the four settings available. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Display Select and confirm the option shown.
Individual phone configuration Step by Step Contrast for the OpenStage Key Module If you have connected an OpenStage Key Module, you can adjust the key label contrast to suit your ambient lighting. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Select and confirm the option shown. Phone Select and confirm the option shown. Display Select and confirm the option shown. Key mod. contrast Select the option shown.
Individual phone configuration Step by Step Screensaver Activate a screensaver for the telephone idle state. Your administrator can set a time of between two and eight hours defining how long the phone should be idle before display backlighting deactivates completely. z You can also configure this setting via the Web interface Æ page 233. Activating the screensaver Prerequisite: Your administrator have loaded pictures to the OpenStage. v Press the key shown until the "Settings" tab is active.
Individual phone configuration Step by Step Automatic screensaver activation Set how long OpenStage should be idle before the screensaver automatically activates. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Screensaver Select and confirm the option shown.
Individual phone configuration Step by Step Setting the fade time for the screensaver Set the intervals at which the screensaver images change here. The following fade times are possible: • 5 seconds • 10 seconds • 20 seconds • 30 seconds • 60 seconds v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Screensaver Select and confirm the option shown.
Individual phone configuration Step by Step Date and time You can choose the date and time display here. z You can also configure this setting via the Web interface Æ page 233. Setting the time v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Date and time Confirm the option shown. Time Select and confirm the option shown. j Enter and confirm the time. Save & exit Select and confirm the option shown.
Individual phone configuration Step by Step Time display format z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Locality Select and confirm the option shown. Time format Select and confirm the option shown. 24 Stunden Select and confirm the time format (12- or 24-hour display) in the context menu.
Individual phone configuration Step by Step Setting daylight saving time z You can also configure this setting via the Web interface Æ page 233. Prerequisite: Auto DST is deactivated Æ page 193. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Date and time Select and confirm the option shown. Daylight saving Select and confirm the option shown. Yes Select and confirm the option shown in the context menu.
Individual phone configuration Step by Step Automatic daylight saving time The Auto DST setting is provided for information purposes and can only be changed by your administrator. z You can also access this information via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Date and time Select and confirm the option shown.
Individual phone configuration Step by Step Audio Optimize the audio settings on your OpenStage for your environment and according to your personal requirements. Volumes Set the volume here, for instance, for the loudspeaker, handset or headset. Use the TouchSlider to adjust the current volume settings Æ page 20.
Individual phone configuration Step by Step i Confirm the option shown. Save & exit Select and confirm the option shown. Settings Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: • Normal • Echoing • Muffled z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active.
Individual phone configuration Step by Step Ringtone Select your preferred ringtone from the available audio files. If no individual audio files are available the "pattern" ringtone is preset. To upload your own files in ".mp3" or ".wav" format, please contact your service personnel. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password.
Individual phone configuration Step by Step Pattern melody z You can also configure this setting via the web interface Æ page 233. Prerequisite: You have chosen the "pattern" ringtone, see Æ page 196. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Audio Select and confirm the option shown. Settings Select and confirm the option shown. Ringer melody Select the option shown.
Individual phone configuration Step by Step 2 Select the required Ringer tone sequence between 1 and 3 (e. g. 2) in the context menu. You will immediately hear the set Ringer melody with the selected Ringer tone sequence. Confirm the selected setting. Country setting for speakerphone mode Enter the country setting you prefer for speakerphone mode here Æ page 56. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active.
Individual phone configuration Step by Step Settings Select and confirm the option shown. Headset port Select the option shown. Wired headset From the following setting1select and confirm the option shown in the context menu. • Wired headset • Wireless headset • Conference phone Save & exit Select and confirm the option shown. Activating/deactivating the ringer You can see whether the function is activated or deactivated from the corresponding icon in the status bar on the display Æ page 29.
Individual phone configuration Step by Step Nonsecure voice communication tone and message Use this option to activate an alert tone that you hear when a secure voice connection with the party you are currently talking to ceases to be secure. The message "Nonsecure connection" also appears. Prerequisite: Secure connection setup is the preference set by your administrator. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active.
Individual phone configuration Step by Step Setting the language and country Display language z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Locality Select and confirm the option shown. Language Select the option shown. Deutsch Select and confirm the language1 in the context menu. Save & exit Select and confirm the option shown.
Individual phone configuration Step by Step You may choose from the following languages: 1. Bahasa Indonesia 2. Bahasa Malaysia 3. Brasileiro 4. Català 5. Ceština 6. Dansk 7. Deutsch 8. English 9. English(US) 10. Español 11. Français 12. Hrvatski 13. Italiano 14. Latviešu Valoda 15. Lietuvių Kalba 16. Magyar 17. Nederlands 18. Norsk 19. Polski 20. Português 21. Românã 22. Slovenčina 23. Slovenski Jezik 24. Srpski Jezik 25. Suomi 26. Svenska 27. 28. Türkçe 29. 30. 31. 32. Русский 33. 34.
Individual phone configuration Step by Step Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Locality Select and confirm the option shown. Country Select the option shown.
Individual phone configuration Step by Step Context menu After a connection is set up, a context menu appears with dependent functions. You can activate/deactivate the automatic display and can also set how long the context menu should be displayed. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec.j Enter and confirm the user password.
Individual phone configuration Step by Step Bluetooth Activating and deactivating Bluetooth z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Configuration Select and confirm the option shown. The Bluetooth settings dialog is selected.
Individual phone configuration Step by Step Open Bluetooth discoverability You can use this function to set whether or not your OpenStage should be transparent to other Bluetooth devices when operating in Bluetooth mode. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown.
Individual phone configuration Step by Step Bluetooth name for your OpenStage Here you can determine which name your OpenStage should use to register at other Bluetooth devices. z You can also configure this setting via the Web interface Æ page 233. By factory default, the Bluetooth name is: OpenStage [MAC address of your telephone]. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password.
Individual phone configuration Step by Step Configuring pairing settings Pairing is used for checking the access authorization of a Bluetooth device in a Bluetooth network. During the pairing process, a 128-bit connection key is created. This is used for subsequent identification. You can specify whether pairing should be Automatic, occur after a Prompt or not at all. z You can also configure this setting via the Web interface Æ page 233.
Individual phone configuration Step by Step Entering the pairing PIN The personal identification number (PIN) contains at least four alphanumeric characters. This PIN is used for securely pairing Bluetooth devices with your OpenStage. z You can also configure this setting via the Web interface Æ page 233. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password.
Individual phone configuration Step by Step Managing Bluetooth devices The following functions are available in the Bluetooth pairing manager: • Add a Bluetooth device • Delete Bluetooth device list • Connect or disconnect paired Bluetooth devices • Remove single Bluetooth devices from the list • Rename Bluetooth devices in the list z You can also configure this setting via the Web interface Æ page 233. Adding a Bluetooth device v Press the key shown until the application’s "Settings" tab is active.
Individual phone configuration Step by Step Deleting all Bluetooth devices from the list You can delete the whole list if, for example, the devices are no longer in the area. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Paired devices Select and confirm the option shown.
Individual phone configuration Step by Step Connecting/disconnecting a Bluetooth device Prerequisite: At least one Bluetooth device is listed. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Paired devices Select and confirm the option shown.
Individual phone configuration Step by Step Deleting a Bluetooth device from the list You can delete a single Bluetooth device from the list if, for example, it will be away from the area for an indefinite period. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown.
Individual phone configuration Step by Step Renaming a Bluetooth device in the list A Bluetooth device is entered in the list with the name set in the device. This is often the device type. You can change this logon name. v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown.
Individual phone configuration Step by Step Blacklist for Bluetooth devices The blacklist contains Bluetooth devices to which your OpenStage should not connect. Adding a Bluetooth device v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Blacklist Select and confirm the option shown.
Individual phone configuration Step by Step Removing a Bluetooth device from the blacklist v Press the key shown until the application’s "Settings" tab is active. User Select and confirm the option shown. if nec. j Enter and confirm the user password. Configuration Select and confirm the option shown. Bluetooth Select and confirm the option shown. Blacklist Select and confirm the option shown. The Bluetooth blacklist editor dialog is selected.
Individual phone configuration Step by Step Network information This information overview in the user area of the service menu provides you with information about the IP address or name of the phone and the HTML address of the web-interface. It also provides real-time data about the network activity of the phone. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password.
Individual phone configuration Step by Step Resetting user data The following user-specific settings changed via the phone menu or the Web interface can be reset to factory settings. • Display settings • Language setting • Screensaver Personal images for the screensaver are delete and deleted default images are restored (administration e.g. using the OpenStage Manager).
Individual phone configuration Step by Step Initiating the reset v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Reset Select and confirm the option shown. All user data... Select and confirm "Reset selected user data" in the context menu. The user data is reset to factory settings.
Bluetooth Step by Step Bluetooth Bluetooth is an open standard for high-performance technology and allows wireless communication between PCs, PDAs, and mobile telephones. In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters. To exchange data between Bluetooth-enabled devices, the devices need to undergo a once-off discovery procedure.
Bluetooth Step by Step Transferring contacts The Bluetooth function on your OpenStage allows you to transfer contacts in vCard format (file extension: .vcf) from other Bluetooth devices to your OpenStage and save them in the phonebook. You can also send phonebook entries as vCards to other Bluetooth-enabled devices. Due to the diverse range of PCs, mobile telephones and PDA devices currently available, we are unable to provide universal instructions on how to transfer vCard files in this manual.
Bluetooth Step by Step Sending a vCard Prerequisite: The Bluetooth connection is configured between your OpenStage and one other device Æ page 205. A vCard file is saved on the OpenStage. Search the phonebook for the entry you wish to send. u Press the key shown. Niels, Bohr Select a phonebook entry. Send Select and confirm the option shown in the context menu. The "Send vCard via Bluetooth" dialog is displayed. Sending to a paired device Paired devices Select.
Bluetooth Step by Step Using a Bluetooth headset You can connect a Bluetooth headset to your OpenStage 60/80 which is approved for use with the OpenStage 60/80. Ask for service personnel about approved headset types. It is not recommended to activate the open listen Æ page 57ing feature in connection with a Bluetooth headset because this can lead to reduced quality depending on headset an environment.
Bluetooth Step by Step The message "Pairing in progress" is displayed. Following successful pairing, the device is added to the list of paired devices. Connecting a Bluetooth headset to OpenStage The Bluetooth headset must now be connected to the OpenStage 60/80. Jabra BT500 Select the Bluetooth headset in the list. Connect Select and confirm the option shown in the context menu. The connection is immediately established and the headset is ready for operation.
Bluetooth Step by Step Using a Bluetooth Conference Phone You can connect a Bluetooth conference phone to your OpenStage 60/80 which is approved for use with the OpenStage 60/80. Ask your service personnel about approved conference phone types. Connecting a "Konftel 60W" Bluetooth conference phone Below is an example of connecting and operating a "Konftel 60W" conference phone. Prerequisite: The Bluetooth function on your OpenStage is activated Æ page 205.
Bluetooth Step by Step The message "Pairing in progress" is displayed. Following successful pairing, the device is added to the list of paired devices. You hear a short confirmation tone from the Konftel 60W before the device switches itself off again. Connecting Konftel 60W with OpenStage The Konftel 60W must now be connected to the OpenStage 60/80. Konftel 60W Select the Konftel 60W on the list Set as conference phone Select and confirm the option shown in the context menu.
Bluetooth Step by Step Calling a station Prerequisite: The "Konftel 60W" conference phone is ready for use but turned off (see user guide "Konftel 60W"). The OpenStage is in idle mode. n Press the key shown. or j Enter the station number. The "Konftel 60W" switches itself on automatically. Once the stations answers, you can set up a conference via a consultation or second call.
Backup/restore Step by Step Backup/restore Backups are usually made to a USB mass storage device and contain user-specific data. A backup includes the following components: • All user settings for configuration • Call forwarding instructions with default destinations • Phonebook entries with relevant data • Ringtones • Photos • Screensavers • Call list entries The USB mass storage device is only used to back up and restore the user area in the phone memory.
Backup/restore Step by Step Saving user data v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. Creating a new backup Options Select and confirm the option shown. New{1} Select and confirm the option shown in the context menu. Replacing an existing backup 17.08.
Backup/restore Step by Step Restoring user data v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. 17.08.07 14:42 August 3770 Select and confirm the backup you want. Restore Select and confirm the option shown. Backup password Select and confirm the option shown. j Enter and confirm the backup password.
Backup/restore Step by Step Deleting a user backup on a storage medium You can delete invalid or older backups on your USB medium. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. 17.08.07 14:42 August 3770 Select and confirm the backup you want. Delete Select and confirm the option shown.
Backup/restore Step by Step Displaying and checking backups on USB media Check which backups are stored on the medium. v Press the key shown until the "Settings" tab is active. User Confirm the option shown. if nec. j Enter and confirm the user password. Phone Select and confirm the option shown. Backup/Restore Select and confirm the option shown. 17.08.
Web interface (WBM) Web interface (WBM) You can configure a number of settings for your phone via the Web interface. Communication is via a secure HTTPS connection. Calling up the Web interface For more information on the IP address, the Web interface address, and how to connect the telephone to the network, refer to the section entitled "Network information" Æ page 217.
Web interface (WBM) User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu User selection Phone information User login Highlighted entry (current page) Menu heading Menu entry 1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu. 2. Click a menu entry to open the corresponding form. 3. Make the desired changes. 4. Click the corresponding button to save or discard your changes.
Web interface (WBM) User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu Æ page 47.
Web interface (WBM) – – – – 1 236 – Alerts – Visual alerts V Æ page 91 – Audible alerts V Æ page 91 – Forwarding party V Æ page 91 – Handling – Allow call waiting V Æ page 98 – Allow DND V Æ page 157 – Allow busy when dialling V Æ page 108 – CTI calls – Allow auto-answer V Æ page 103 – Allow beep on auto-answer V Æ page 103 – Allow beep on auto-reconnect V Æ page 104 Connected calls – Allow call transfer V Æ page 101 – Allow call joining V Æ page 71 – Allow exit conference V Æ page 111 – Allow hold r
Web interface (WBM) – Bluetooth – Bluetooth device address[1] – Phone name V Æ page 207 – Status[1] – Active V Æ page 205 – Discoverable V Æ page 206 – Pairing mode V Æ page 208 – PIN for pairing V Æ page 209 – Last connected device – Device address[1] – Device name[1] – Device class[1] Phone – Display settings – Levels – Slider brightness V Æ page 184 – Key module contr. V Æ page 186 – TouchGuide V Æ page 185 – Misc.
Fixing problems Fixing problems Caring for your telephone • • • • Never allow the telephone to come into contact with coloring, oily or aggressive agents. Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).
Local user menu Local user menu Opening the user menu on the phone Press the v key to open the user menu. On the Settings tab, select the User menu option. You are prompted to enter the User password Æ page 158. Confirm this with OK. The options of the user menu are available. User menu display The majority of settings that can be made via the user menu on the phone, can also be made via the web interface Æ page 233.
Local user menu – – – – – – Pattern – Ringer1.mp3 – Ringer2.mp3 – Ringer3.mp3 – Ringer4.mp3 – Ringer5.mp3 – Ringer6.
Local user menu – No – Callback: no reply Yes – Yes – No – Busy when dialing Yes – Yes – No – Transfer on ring Yes – Yes – No – Immediate dialing Yes – Yes – No – Incoming calls? – Deflecting – Options Save & exit – Exit (no save) – Allow deflection Yes – Yes – No – Default destination nnnnnn – Deflect to DSS Yes/No[1] – Forwarding – Settings – Options Save & exit – Exit (no save) – All calls Off – On – Off – Destination Destination 1 to Destination 5 – Edit favorites – Options Save & exit – Exit (no save)
Local user menu – Destination 2 – Destination 3 – Destination 4 – Destination 5 – No reply Off – On – Off – Destination Destination 1 to Destination 5 – Edit favorites? – Options Save & exit – Exit (no save) – Destination 1 – Destination 2 – Destination 3 – Destination 4 – Destination 5 – Duration 16 – Alerts – Options Save & exit – Exit (no save) – Visual alerts No – Yes – No – Audible alerts No – Yes – No – Forwarding party Display last – Display first – Display last – Handling – Options Save & exit – Exi
Local user menu – AutoAnswer beep – Yes – No – AutoReconnect beep – Yes – No – Connected calls? – Options – Exit (no save) – Allow call transfer – Yes – No – Allow call joining – Yes – No – Allow exit conf – Yes – No – Allow hold rem. – Yes – No – Hold rem.
Local user menu – Context menu – Automatic menu...
Local user menu – No – Telephone name OpenStage 80 – Pairing Prompt – No – Prompt – Automatic – Pairing PIN **** – Paired devices – Options – Exit – Add device – Delete all – Nokia HS-54W – Disconnect/Connect – Set as conference unit – Delete – Rename – Blacklist – Options – Exit – Add device – Delete all Æ page 207 Æ page 208 Æ page 209 Æ page 210 Æ page 215 ! Phone – Backup/Restore – Options – Close – New – Options Start backup – Start backup – Cancelling Backup...
Local user menu – Menu data Ignore – Ignore – Restore – Screensaver images Ignore – Ignore – Restore – All clip images Ignore – Ignore – Restore – All ringer tones Ignore – Ignore – Restore – All midlet data Ignore – Ignore – Restore – Replace – Options Start backup – Start backup – Cancelling Backup...
Local user menu – Options Save & exit – Exit (no save) – Display theme Crystal sea Æ page 183 – Crystal sea – Warm grey – Key mod.
Local user menu – Confirm password – Lock phone – Yes – No Network information? – Options – Phone address – Web address – IP address – LAN RX – LAN TX – PC RX – PC TX – LAN autonegotiated – LAN information – PC autonegotiated – PC information Æ page 160 Exit Æ page 217 Yes 10 Mbps full duplex Yes Link down Reset? – Options Cancel – Cancel – Reset all user data – Reset selected user data – Function key data No? – Yes – No 248 Æ page 218 Æ page 88 Æ page 88
Local user menu Key functions Normal You can program the following functions on the Normal of the function keys: • Selected dialing • Repeat dialing • Forward all calls • Forward no reply • Forward busy • Ringer off • Hold • Alternate • Blind transfer call • Transfer call • Deflecting • Shift • Conference • Headset • Do not disturb • Group pickup • Repertory dial • Feature toggle • Mobility • Directed pickup • Callback • Cancel callbacks • Consultation • Call Waiting • Immediate ring • PreView • Start appl
Local user menu Shifted You can program the following functions on the Shifted of the function keys: • Selected dialing • Repeat dialing • Alternate • Blind transfer call • Transfer call • Deflecting • Conference • Repertory dial • Release • Callback • Cancel callbacks • Consultation • Start application 250
Index Index A Accepting calls multi-line ................................................ 114 Administration ............................................ 49 Alerts ............................................................ 91 Application tab ...................................... 29, 35 Applications ........................................... 36, 49 activating an application ........................ 36 opening the context menu ................... 36 selecting an application tab ..................
Index E E/A cockpit ................................................ 130 launching ............................................... 132 making calls ........................................... 135 managing call forwarding .................... 133 status ..................................................... 135 Early call pickup ........................................ 126 Executive/Assistant Cockpit .................. 130 Executive/secretary ................................. 125 connecting a call ...........
Index N Normal dialing ............................................. 63 O Open listening ............................................ 57 OpenScape Voice .................................... 167 abbreviated dialing two-key abbreviated dialing ............ 173 accepting anonymous calls ................ 172 call tracing .............................................. 173 creating a list for selective calls ......... 170 feature toggle key ................................ 167 functions ..........................
Index Symbols application tab ......................................... 35 multi-line .................................................. 38 status bar ................................................. 29 System conference ................................. 112 T Telephone maintenance ......................... 238 Telephone models ..................................... 19 Telephony interface multi-line .................................................. 38 single line ...........................................
Display icons Display icons Application tab Telephony interface Æ page 37 Phonebooks Æ page 40 Call lists Æ page 43 Voicemail Æ page 46 Program/Service menu/Applications menu Æ page 47 Help function Æ page 49 Status bar The ring tone is deactivated Æ page 155 Operating data is sent to the server Æ page 50 The "Do not disturb" function is activated Æ page 156 The phone lock is activated Æ page 160 The Bluetooth function is activated Æ page 220 A mobile user is logged on to the telephone Messages You have re
Display icons Phonebook entries Primary business number Secondary business number Mobile phone number Private phone number E/A Cockpit Not available Available Call forward to assistant (if there) Call forward to assistant (if there) Ring immediately (call forwarding cleared) Call forwarding to mobile phone. Call forwarding to answering machine. Call forwarding to a number.
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