User guide

1-2 PhoneMail Systems, Release 6.3, User Guide

Features for Subscribers

A subscriber is someone who has a mailbox on the PhoneMail system.

Following is an overview of subscriber features to let you:

• Listen to your messages, then replay, delete, or save any message.

• Send a reply directly to any caller’s mailbox without ringing the caller’s

telephone.

• Add your comments to, then forward, any message.

• Send a message to several subscribers at once, or to a preset distribution

list, or to both.

• Edit outgoing messages before sending.

• Request a return receipt.

• Mark a message private or urgent.

• Schedule message delivery for a future date and time.

• Select which greetings answer your calls.

• Tell the PhoneMail system not to answer your telephone, or to answer

but not take messages, or to answer and take messages.

• Specify a personal referral extension (must-answer extension) so

callers can talk to a person immediately rather than leave a message.

• Create, modify, or delete message distribution lists.

• Select the prompt level you like best (abbreviated or standard).

• In multilingual systems, select the language.

• Create your own password.

• Adjust playback options (volume and speed control).

• Transfer to the operator, or to another extension, by dialing the number

or name.

• Send, answer, and forward messages across sites using the PhoneMail

network and Audio Messaging Interchange Specification (AMIS)

Analog networking options.

• Invoke voice-activated call routing to prompt the caller to speak by

playing a tone at the end of each voice prompt sequence.

• Dial for help.