User guide

G-2 PhoneMail Systems, Release 6.3, User Guide
C
callback access
. The process by which subscribers access their
PhoneMail mailboxes
from their own telephone
using a preprogrammed
callback or repdial button. Contrast with
direct access
.
cascade outcalling.
A feature that permits a system outcall to multiple
destinations within an outcall schedule.
control features.
Options a subscriber or caller can use while listening
to or recording messages. When requested, the system prompts give
instruction on what the control features are, such as skip, save, delete, stop,
and replay.
D
DDS keys.
direct destination select keys.
direct access.
The process by which subscribers access their PhoneMail
mailboxes from their own telephone or from a remote telephone. Contrast
with
callback access
,
guest access
,
forwarded access
, and
TDD access
.
direct access number.
The designated telephone number that
subscribers dial to access the PhoneMail system directly.
direct destination select (DDS) keys.
Keys that give a user access to
one-key dialing of a preprogrammed number or function. Also referred to
as repdial (repertory dial) keys.
distribution list.
A list of extension numbers or names that PhoneMail
subscribers can send messages to simultaneously by dialing a single
number (the distribution list number).
DTMF.
Dual-tone modulation frequency.
dual-tone modulation frequency (DTMF).
Push-button telephone tones.
E
enhanced multilingual.
A PhoneMail option that lets callers select from
six core languages after a call is forwarded to PhoneMail. When the caller
selects a language, PhoneMail prompts play in the selected language
instead of the called mailbox’s language.
expedited message delivery.
A PhoneMail network option that lets a
subscriber send a message to another subscriber at a remote site in two to
ten minutes (in most cases).