User guide

G-4 PhoneMail Systems, Release 6.3, User Guide
home state.
The starting point in the PhoneMail system, reached (for
example) by dialing the PhoneMail direct access number, subscriber
extension and subscriber password. From home state, the subscriber can
enter one of the five branches: listen, record, answering options, mailbox
options, or transfer out.
M
mailbox.
A depository in the PhoneMail system assigned to each
subscriber that permits the subscriber to send and receive PhoneMail
messages.
mailbox number.
The number used to access a subscriber’s mailbox.
The mailbox number is usually the same as the subscriber’s extension
number.
mailbox options.
One of five branches of the PhoneMail system that can
be accessed from home state. The mailbox options branch permits
subscribers to set up their personal distribution lists, change their prompt
levels, change their password, set up outcalling, or change playback
control.
message header.
A statement preceding a PhoneMail message that tells
subscribers the date and time the message was received, the extension from
which it was received, and the name of the caller (if the message is from a
subscriber on the same PhoneMail system).
message queue.
The chronological sequence of received messages
stored in a subscriber’s mailbox. There are six separate queues: text
messages, returned messages, new messages, old messages, outgoing
messages, and future delivery messages.
message waiting indicator.
A broken dial tone and/or visual indicator
(such as a blinking LED) of a new message in the subscriber’s mailbox.
multilingual.
(See
enhanced multilingual
.)
must-answer extension.
An extension at which someone is available to
answer callers who have reached a subscriber’s PhoneMail mailbox but
who want to speak to someone directly.