User guide

G-6 PhoneMail Systems, Release 6.3, User Guide
personal referral extension.
A mailbox option that permits subscribers
to set up an extension number to which callers are transferred if they want
to talk to someone instead of leaving a PhoneMail message. Siemens
suggests that the personal referral extension also be a must-answer
extension.
PhoneMail Information Exchange (PIE).
An PhoneMail option that
supplies message notification between the PhoneMail system and a host
computer system.
PhoneMail network option.
An option that permits PhoneMail
subscribers to send and receive messages among other PhoneMail systems
in a network.
PhoneMail system.
A computer-controlled, voice processing system
that stores voice messages for later retrieval. It can answer calls and route
callers to an extension, an attendant, an automatic call distribution group,
or an information mailbox.
PIE.
PhoneMail Information Exchange.
private message.
A special delivery option for sending messages. A
message marked private cannot be forwarded to other subscribers.
prompt level.
A mailbox option that permits a subscriber to choose
either abbreviated or standard prompts.
prompts.
Verbal instructions given by the PhoneMail system to
subscribers and callers.
Q
queue.
A list of messages waiting to be processed. Queued messages are
generally handled on a first-in-first-out basis.
R
referral extension.
See
personal referral extension
.
regular delivery.
The method of sending a message without specifying
a special delivery option. Contrast with
special delivery
.