User guide

Glossary G-7
Glossary
regular greeting.
Personal greetings that can be activated in the
PhoneMail system to answer subscribers’ calls. The two regular greetings
can include one greeting to answer external calls and one greeting to
answer internal calls. Another option is to have one greeting to answer calls
when the subscriber is away from the telephone and another greeting to
answer calls when the subscriber is using the telephone. The system
administrator configures greeting capabilities.
repdial (repertory dial) keys.
Keys that give a user access to one-key
dialing of a preprogrammed number or function. Also referred to as direct
destination select (DDS) keys.
return receipt.
A special delivery option available when sending
messages. When a message is marked for return receipt, the sender receives
a notification indicating when the message was listened to.
returned message.
A return receipt or a message sent back because the
system could not deliver it.
S
saved message.
A message listened to and saved by the subscriber.
special delivery.
The method of sending a message in which a return
receipt, private, urgent, or future delivery options are specified. Contrast
with
regular delivery
.
speech recognition.
See
voice-activated call routing
.
speed level.
A mailbox option that permits a subscriber to choose how
fast or slow PhoneMail messages are played.
standard prompt.
A full-length PhoneMail instruction that is longer
and more complete than an abbreviated prompt. The prompt level is a
personal option that can be changed. Contrast with
abbreviated prompt.
station forwarding.
A telephone system feature, enabled by subscribers
on an extension-to-extension basis, that lets individual subscribers direct
calls to the PhoneMail system without calls first having to ring at their
extensions.
subscriber.
A person who has a PhoneMail mailbox in the system.
subscriber password.
A number of 1 to 24 digits that subscribers can
set up and use to access their PhoneMail mailboxes. It serves as a security
measure to prevent unauthorized access.