User guide

1-6 PhoneMail Systems, Release 6.3, User Guide
How to Use a Decision Tree
Figure 1-3 is an example PhoneMail decision tree (a segment of the
Answering Options branch). The page numbers in
bold
tell you where to
look for details on that option. To save time, use a decision tree while
listening to the PhoneMail prompts, and press the applicable telephone
buttons to accomplish your desired results.
Note:
Not all possible telephone buttons are shown on the decision tree,
due to space limitations.
The following example, using a system that accommodates one personal
greeting, tells how to use a decision tree to record a greeting:
Suppose you want to record a new greeting for your callers. The
decision path you would follow is shaded in Figure 1-3. From your
telephone, you would do the following:
1. Dial your access number to access your mailbox home state.
2. Press for Answering Options.
3. Press for Personal Greetings.
4. Press for Record New Greeting.
5. At the tone, say your new greeting.
6. To terminate recording of the greeting, press (not shown, but
indicated by voice prompts).
The PhoneMail system would now answer your telephone and play
your new greeting.
8
1
1
Record
New
Greeting
page 5-6
Keep
Current
Greeting
page 5-6
Change to
System
Greeting
page 5-6
1
4
6
Figure 1-3. Answering Options Decision Tree with Page References (Example)
Answering
Options
page 5-2
8
Personal
Greetings
page 5-4
Answering
Mode
page 5-11
Personal
Referral
Extension
page 5-12
Record
Name
page 5-13
Return to
Home State
1
2
3
4