User guide

1-8 PhoneMail Systems, Release 6.3, User Guide
Message Queues
Queue:
An ordered list of messages; the system maintains several queues.
Every mailbox collects its own PhoneMail messages into separate queues,
as follows:
Text message notifications
If you have the PhoneMail Information Exchange (PIE)
option, the host computer notifies you of new text messages
from the host computer. Refer to “The PIE Option” on
page 9-1 for more information.
Return receipts and returned messages
This queue holds return receipts and messages sent back to
you because the system could not deliver them (for
example, if you record a message but forget to address it
before hanging up). The message waiting notification is
activated (refer to “Using Message Waiting Notification”
on page 2-11).
New messages
This queue holds new messages (including urgent
messages) that have not been saved or deleted. Urgent
messages are placed at the top of this queue so that you can
listen to them first. The message waiting notification is
activated.
Old messages
This queue holds old messages that you have listened to and
saved. The message waiting notification is not activated.
Outgoing messages
This queue holds your recorded, but not sent, messages for
the current PhoneMail session. You can change or delete
these messages. If they are addressed, the system sends
them when you end the session. The message waiting
notification is not activated.
Future delivery messages
This queue holds messages scheduled for future delivery.
The system sends these messages at the scheduled delivery
times. The message waiting notification is not activated.
The system plays your messages in the same order as the queues. At the
start of each queue, the system tells you how many messages are in that
queue. For example, “
You have three future delivery messages.”