User guide

2-2 PhoneMail Systems, Release 6.3, User Guide
Step 1. Accessing the PhoneMail System
a. Get your PhoneMail system access number
1
and default password
from your system administrator.
b. Access the PhoneMail system using the applicable access code and
password. Table 2-1 lists the access types.
c. The following two pages give instructions for the four ways to
access the PhoneMail system (direct, guest, callback, TDD). Be
sure you have at least one access number, then follow the
instructions for that type of access.
1
Ask your system administrator, who supplies access numbers, which
access types are available to you
.
Table 2-1. PhoneMail System Access Types
Access Type Definition
Direct access The direct access number is for subscribers only to
call their PhoneMail mailboxes from any telephone.
Refer to “Using Direct Access” on page 2-3.
Guest access The guest access number is for internal and external
callers who want to leave a message for a subscriber
without directly calling the subscriber. Refer to
“Using Guest Access” on page 2-3.
Callback access The callback access number allows subscribers to
access PhoneMail from their own telephones by
pressing a preset repdial button, a speed-dial
equivalent, or a preset ROLMphone button. Refer to
“Using Callback Access” on page 2-4.
TDD access Subscribers or callers with a telecommunications
device for the deaf (TDD) can dial a TDD access
number instead of the direct or guest access number.
Refer to “Using TDD Access” on page 2-4.