User guide

2-8 PhoneMail Systems, Release 6.3, User Guide
Setting
Up a Personal Referral Extension
(Optional)
You can give your callers the option of transferring to a
must-answer
extension to talk to a person instead of leaving a message, if you are
unavailable. To do this, set up a personal referral extension; otherwise, your
calls automatically transfer to the PhoneMail system operator when the
caller selects the transfer to the must-answer line.
Note:
Ask your system administrator if the referral extension feature is
available on your system.
To Set Up a Referral Extension:
Call the PhoneMail
system to
access
From the home state, Select
Personal
select
Answer
your mailbox
.
8
Options
, press:
Referral
3
Press:
4
1
Change
Referral
Keep Current
Referral
Extension
.
Extension
.
The system
plays your
current referral
extension.
Dial your
new
referral extension
Press:
number
.
* Dial last name, first name. Use 7 for Q and 9 for Z. The person must
be a subscriber on your PhoneMail system.
OR
Dial the
name
until recognized.
*
After the system
plays the name
or extension,
press:
Dial your
new
referral extension
by name
.
Press:
If the extension
or name is
correct
.
If the extension or
name is
not correct,
start over.
.
OR
OR
Extension
, press:
1
4
7
*
2
5
8
0
3
6
9
#
1
4
7
*
2
5
8
0
3
6
9
#
1
4
7
*
2
5
8
0
3
6
9
#