User guide

5. Answering Options
Answering Options 5-7
Using Three Personal Greetings Systems
If you have a three personal greetings system, your system administrator
will set up one of the following options for you:
• Internal / External
• Busy / Ring-No-Answer
With either of the above two options, you have three personal greetings:
two regular personal greetings and one alternate personal greeting as
follows:
Internal / External
• An
internal regular
greeting answers internal calls if you do not answer
within 3 to 4 rings or if your line is busy.
• An
external regular
greeting answers external calls if you do not
answer after 3 to 4 rings or if your line is busy.
• An
alternate
greeting can be activated to answer all calls whether
internal or external. This is useful, for example, when you are out of the
office for a few days.
Busy / Ring-No-Answer (RNA).
• A
busy
greeting answers all calls when you are on the telephone.
• A
ring-no-answer
greeting answers all calls when you do not answer
the phone after 3 to 4 rings.
• An
alternate
greeting can be activated to answer all calls whether your
telephone is busy or RNA. This is useful, for example, when you are
out of the office for a few days.
3
The two answering options and their messages types are shown on the next
page: Internal / External (Figure 5-1 on page 5-8
)
or Busy / No-Answer
(Figure 5-2 on page 5-8).
3
Your system administrator determines if you have access to all three personal
greetings.