User guide

5-8 PhoneMail Systems, Release 6.3, User Guide
Setting Up Internal / External Greetings
In Figure 5-1, if your telephone is
busy
or there is
no answer
, an internal
caller hears your
internal
greeting (or
alternate
greeting); an external caller
hears your
external
greeting (or
alternate
greeting). For instructions on
how to use the
alternate
greeting, refer to “Changing Your Alternate
Personal Greeting” on page 5-10
.
Figure 5-1. Internal / External Option
Setting Up Busy / No-Answer Greetings
In Figure 5-2, if your telephone is busy, both internal and external callers
hear your
busy
greeting (or
alternate
greeting). If there is no answer, both
internal and external callers hear your
no-answer
greeting (or
alternate
greeting). For instructions on how to use the
alternate
greeting, refer to
“Changing Your Alternate Personal Greeting” on page 5-10
.
Figure 5-2. Busy / No-Answer Option
Internal Caller
External Caller
Internal Greeting
External Greeting
(Alternate Greeting)
No Answer or Busy
Internal or
External Caller
No Answer or Busy
No-Answer Greeting
(Alternate Greeting)
Busy Greeting