User guide

8. Features for Callers
Features for Callers 8-1
Chapter 8 Features for
Callers
Summary of Features for Callers
This chapter describes how callers can leave messages for PhoneMail
subscribers. It also describes features they can use after their calls are
forwarded into the PhoneMail system.
Tell your callers they can:
• Leave a message for you three ways (see “Leaving Messages for
PhoneMail Subscribers” on page 8-2):
1. Their call can be answered by the PhoneMail system.
2. They can be transferred into your mailbox by a third party.
3. They can access your mailbox and leave messages without ringing
your telephone (using the guest or the telecommunications device
for the deaf [TDD] access number).
• Skip personal greetings (see “Skipping Personal Greetings” on
page 8-3).
• Replay or re-record a message (see “Replaying Messages While
Recording” on page 8-4).
• Cancel message delivery (see “Canceling Message Delivery or Re-
recording a Message” on page 8-4).
• Leave urgent messages (see “Leaving Urgent Messages for
Subscribers” on page 8-5).
• Transfer out of the PhoneMail system (see “Transferring Out of the
PhoneMail System” on page 8-5).
• Camp on to a busy extension (see “Camping On to a Busy Extension”
on page 8-6).
Note:
Ask your system administrator if the camp on feature is
available.