User guide

8-2 PhoneMail Systems, Release 6.3, User Guide
• Select a language, if the multilingual feature is available.
Note:
The caller
must
know to press to
replay
a recorded message,
cancel delivery
,
re-record
, or
mark urgent
; otherwise the system
will not offer these options.
Leaving Messages for PhoneMail
Subscribers
A caller can leave a message for a PhoneMail subscriber the following
ways:
• Their call can be answered by the PhoneMail system.
Usually, a caller dials a telephone number to talk to the subscriber. If
the telephone is busy or unattended, or if the subscriber’s telephone is
system
- or
station-forwarded
to the system, the system answers the call.
The caller hears the subscriber’s greeting and can leave a message.
• Callers can be transferred to another mailbox.
Caller A, upon reaching B, can be transferred (by B) to C’s mailbox,
depending on the system capabilities.
B presses FLASH, dials PhoneMail access, then dials C by extension
number or name.
When B hangs up, Caller A is transferred automatically to C’s mailbox.
Caller A can then listen to C’s personal greeting and leave a message.
Note:
Ask your system administrator for the access number for
transferring callers to the PhoneMail system.
C
1. A calls B.
B answers,
presses FLASH,
dials PhoneMail access,
dials C, and
hangs up.
A is then connected
to C’s mailbox.
3.
2.
AB