User guide

9-2 PhoneMail Systems, Release 6.3, User Guide
Addressing PhoneMail Network Messages
To send messages to other PhoneMail subscribers in the PhoneMail
network, you must know the addressing plan. Check with your system
administrator for the addressing plan.
Check with your system administrator if you are unable to address a
network message to a remote subscriber by name. Your system
administrator determines which, if any, remote subscribers can be
addressed by name.
Delivery Options for PhoneMail Network
Messages
Note:
This section does not apply to AMIS Analog messages.
PhoneMail systems with the PhoneMail network option offer two types of
message delivery,
regular
and
special
(expedited).
• With
regular
delivery, the PhoneMail system groups messages and
sends them at scheduled times set by your system administrator.
• With
special
delivery, the PhoneMail system attempts to deliver the
message as soon as possible, usually within 2 to 10 minutes. Delivery
can take longer than 10 minutes if network lines are not available or if
all PhoneMail channels are busy.
Note:
Use regular delivery whenever possible to reduce communications
costs.
Addressing AMIS Analog Messages
To use the AMIS Analog networking feature, you must know the
addressing plan to send messages to other voice-processing subscribers.
Check with your system administrator to learn the AMIS Analog
addressing plan for your local system.
Customer-Impact
In the United Kingdom, ensure that network, AMIS public switched
telephone network (PSTN), and tie line telephone numbers are not
published in the telephone directories issued by the public network
company.