Installation manual

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
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2. Dial the number for voice mail or press the voice mail hotkey.
3. Dial the number of the mailbox to which you want to transfer the call.
4. To divert the call directly to the mailbox’s voice mail, press *.
5. Hang up the telephone.
3.3.4 Troubleshooting System Problems
Follow these guidelines to effectively report problems you may encounter:
Gather as much detail concerning the situation as possible:
• Time and date the problem occurred.
• Box and extension number(s) affected.
• Action immediately preceding problem.
• Action taken since problem occurred.
Attempt to duplicate the problem:
• Note the actions taken that apparently invoke the problem.
• Recall any recently made system set up changes that may be contributing to or
causing the problem.
• Attempt to duplicate the problem. If you cannot duplicate the problem, it may be
have been attributed to user error.