Installation manual

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1

Typical Setup

For typical automated attendant service, the PBX is programmed so that incoming calls are

routed via the PBX to ring the Lite system. The Lite system answers the call and asks the

caller to enter the required extension (or mailbox) number. The caller enters the number, and

the Lite system transfers the call just as a live attendant would.

2.4 Collecting Necessary Customer Information

While setting up the Lite system, you may need to adjust default settings for the customer’s

regular business open hours and business closed hours. You also need to set up Routing

boxes to handle incoming calls and set up mailboxes for subscribers who will be using the

system. The following worksheets are provided to help the installing technician collect this

information from the system supervisor.