Installation manual

LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1

Table of Contents

1. System Overview.......................................................................................1

1.1 What Does the Lite System Do?...................................................................................... 1

1.1.1 What is an Automated Attendant?........................................................................... 1

1.1.2 What is Voice Mail?................................................................................................ 2

1.2 Understanding the Lite System Product Design..............................................................3

2. System Setup Instructions .......................................................................5

2.1 Available System Setup Techniques ...............................................................................5

2.2 Preparing for System Setup............................................................................................. 6

2.3 Connecting the Lite System Unit to the Telephone System............................................ 8

2.3.1 Connecting Directly to the Central Office (C.O.) ...................................................8

2.3.2 Connecting the Lite System to a PBX or Key System ............................................ 9

2.4 Collecting Necessary Customer Information.................................................................11

2.5 Setting Up the System by Attaching a Laptop...............................................................21

2.5.1 Installing KeyLink Software onto the Laptop....................................................... 21

2.5.2 Connecting the Laptop to the Lite System Unit.................................................... 21

2.5.3 Completing the First Time Setup Procedure .........................................................23

2.5.4 Running the PBX Setup Utility from Install Program........................................... 23

2.5.5 Specifying System Information.............................................................................25

2.5.5.1 Integration Defaults Set by the Integration Program.......................................25

2.5.5.2 Using Technical Bulletin Information.............................................................28

2.5.5.3 Accessing System Information Screens ..........................................................28

2.5.5.4 Setting Up the General Information Screen ....................................................29

2.5.5.5 Setting Up the Line Information Screen..........................................................29

2.5.5.6 Setting Up the Business Hours Screen ............................................................30

2.5.5.7 Setting Up the Call Transfer Screen................................................................30

2.5.5.8 Setting Up the Class of Service Screen ...........................................................30

2.5.6 Specifying Box Information.................................................................................. 38

2.5.6.1 What Is a Box? ................................................................................................38

2.5.6.2 Understanding Routing Box 800, 801, and 821 ..............................................38

2.5.6.3 Accessing Box Information Screens................................................................39