Operating instructions

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SIMATIC NET Twisted-Pair and Fiber-Optic Networks
C79000-G8976-C125-02
SIMATIC NET – Support and Training
Customer Support, Technical Support
Open round the clock, worldwide:
Johnson City
Nuremberg
Singapore
SIMATIC Hotline
Worldwide (Nuremberg)
Technical Support
(free contact)
Local time: Mo.-Fr. 7:00 to 17:00
Telephone: [phone]
Fax: [phone]
E-mail: techsupport@
ad.siemens.de
GMT: +1:00
Worldwide (Nuremberg)
Technical Support
(charged only with SIMATIC Card)
Local time: Mo.-Fr. 0:00 to 24:00
Telephone: [phone]
Fax: [phone]
GMT: +01:00
Europe / Africa (Nuremberg)
Authorization
Local time: Mo.-Fr. 7:00 to 17:00
Telephone: [phone]
Fax: [phone]
E-mail: authorization@
nbgm.siemens.de
GMT: +1:00
America (Johnson City)
Technical Support and
Authorization
Local time: Mo.-Fr. 8:00 to 19:00
Telephone: [phone]
Fax: [phone]
E-mail: simatic.hotline@
sea.siemens.com
GMT: -5:00
Asia / Australia (Singapore)
Technical Support and
Authorization
Local time: Mo.-Fr. 8:30 to 17:30
Telephone: [phone]
Fax: [phone]
E-mail: simatic.hotline@
sae.siemens.com.sg
GMT: +8:00
The languages spoken on the hotlines are German and English. On the authorization hotline, French, Italian and Spa-
nish are also available.
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