Siveillance™ Video Mobile Client Manual 2019 R3
Contents Copyright ....................................................................................................................... 4 Get started ..................................................................................................................... 5 About server and client components of Siveillance Video Mobile ............................................... 5 Installing Siveillance Video Mobile server components (administrators) ....................................
Set up video streaming on your mobile device ......................................................................... 20 Stream video from your device to your surveillance system ..................................................... 21 Siveillance Video Access and Siveillance Video Mobile (explained) ........................................ 25 Respond to access requests .....................................................................................................
Copyright Copyright © 2019. Siemens Switzerland Ltd. All rights reserved. The information contained in this publication is company-proprietary to Siemens Switzerland Ltd. This publication and related software are provided under a license agreement containing restrictions on use and disclosure and are also protected by copyright law. Reverse engineering / copying of any Siemens Switzerland Ltd hardware, software, documentation, or training materials is strictly prohibited.
Get started This manual is for people who use Siveillance Video Mobile on mobile devices running Android or iOS About server and client components of Siveillance Video Mobile The free Siveillance Video Mobile app gives you on-the-go access to: • Viewing live video and playing back video recordings • Play incoming and outgoing audio in live video and video recordings • Use the push-to-talk (PTT) feature while you are watching live video from one camera • Play back incoming and outgoing audio in playba
You can also download Siveillance Video Mobile server for free from the download page on the Siveillance Video website https://support.industry.siemens.com/cs/start?lc=en-US Where to install the Siveillance Video Mobile server component Install the Siveillance Video Mobile server component on the computer that runs your surveillance system, or on a dedicated computer.
You can't delete or edit the demo server, but you can hide it. To hide the server, go to Settings, tap General or Miscellaneous, and then turn off the Hide demo server setting. To view videos from your cameras, connect the app to one or more Siveillance Video Mobile servers. For more information, see Connect a mobile device to a Siveillance Video Mobile server. Select a language for the app By default, the Siveillance Video Mobile client uses the language of your device.
• iOS - Select the Default server check box. Connect to a server you have used before 1. Tap Add server to scan the local network for Siveillance Video Mobile servers. 2. The Already Added Servers group lists the servers you have connected to before. Tap one or more servers, and then tap Save. 3. Enter your login credentials for the Siveillance Video Mobile server, and then tap Connect. Tip: To avoid having to enter your credentials the next time you connect, select the Save credentials check box.
View and edit connections to Siveillance Video Mobile servers You can view and modify settings for your connections to Siveillance Video Mobile servers if you, for example, want to change to a secure connection or selecting another server as the default server. 1. On the Servers page, find the server, tap the context menu, and then tap Edit. • Android - In the list of servers, tap • iOS - Tap Edit, then Server connections, and then tap the server for the relevant server, and then tap Edit 2.
Name Description Actions View all actions for a view or a camera. Activate Activate an output or an event. Add server (Android and iOS) Add and configure a new server. Cancel Cancel the last thing you did. Columns (iOS Phone) Display the available cameras in a view in one, two, or three columns. Tap the button to rearrange the view. If the button reappears, this indicates the next available option (one, two, or three columns). Done Done on this page. Edit Edit settings for the server.
Name Description Settings Android: Go to Settings to view or change Image, Auto-hide controls, Miscellaneous, Camera, and Default PTZ control settings. Video push settings are available under Camera. iOS: Go to Settings to view or change settings. Share (iOS) Take a snapshot of the current frame and save it to your device. Take a snapshot of the current frame. Snapshots save as follows: Snapshot Android: By default, snapshots are saved to your device's SD card at: /mnt/sdcard/Siemens.
Observe and communicate Log in to the Siveillance Video Mobile app If your system administrator has set up two-step verification for your user account, you are asked for an additional login step when you log in to the Siveillance Video Mobile app and connect to the server. The first step is your user name and password. The second step is to type the verification code that you receive via email. To log in with two-step verification: 1. Tap the Siveillance Video Mobile app icon. 2.
Start viewing live video from a camera 1. Tap a view to display the cameras it contains. 2. Tap the preview image for the camera. 3. Optional. Tap attached). to start or to stop playing audio (Only for cameras that have microphones 4. Optional. Tap and hold to start push-to-talk. Release the icon (Only for cameras that have speakers). to end transmitting audio Stop viewing live video from a camera, or view another camera To stop viewing live video: • Android - Tap the Back button on your device.
Discard filter selections If you haven't saved your selections yet, you can discard them: • Android - Tap • iOS - Manually undo your selections, or tap Servers to go to the list of servers in the upper left corner Use pan-tilt-zoom controls and PTZ presets If you're viewing video from a pan-tilt-zoom (PTZ) camera, tap PTZ or controls once to pan or zoom one step. to use the PTZ controls.
Using actions in Siveillance Video Mobile If your system administrator has given you permission, you can trigger actions if you need to. In the clients, actions are outputs and events that you can activate.
Use picture-in-picture If you see something that you want to investigate, but don't want to stop observing the current situation, you can display the live video in a picture-in-picture (PiP) while you play back the video. To turn on PiP, follow these steps: 1. While viewing live video from the camera, tap Playback. 2. Depending on the operating system on your device, do one of the following: • Android - Tap • iOS - Tap Menu, and then tap Hide/Show Live PiP. , and then tap Hide/Show Live PiP.
Investigate and document Find and view video recordings In Playback mode, you can access recorded video from a camera. View video recordings from a camera How you access recordings depends on the operating system on your device. 1. In the view that contains the camera, tap the preview image for the camera. 2. Tap Playback. 3.
Note: You can play back audio only when there is a video recording and you play the recording forward at normal speed. Load more recordings In the Recent history or History lists, if you don't find the sequence you want, and more recordings are available, you can load more and keep investigating. • Android and iOS - Tap Load more View or create an investigation If you are using investigations in Siveillance Video Web Client, you can use Siveillance Video Mobile to view and create investigations.
3. Specify the time to define the period to investigate. 4. Tap Create.
Requirements for using video push To use video push and to stream video with audio, you must allow the Siveillance Video Mobile app to access the camera and microphone of your mobile device. About streaming video from your mobile device Video push lets you stream live video from the camera on your mobile device to your Siveillance Video surveillance system. For example, this is a great way to collect evidence when you examine an incident.
Specify the following: • Use front facing camera - Choose if you want to use your device's front facing camera to stream the video. This displays only if the front facing camera is currently in use on your device. • Video resolution - Set the resolution of the stream to push. • Image quality - Set the image quality of the video stream. Enter a value between 0 and 99. • Quality of service - Let Siveillance Video Mobile server optimizes the number of frames per second in the stream.
• o Android - Tap o iOS - Tap Optional. Start audio with video push: o • Optional. Stop audio with video push: o • Android and iOS - Tap Android and iOS - Tap Stop recording: o Android - Tap o iOS - Tap Bookmark an interesting moment Bookmarks are available in Siveillance Video products. If you see something you'll want to investigate later, you can bookmark the moment in the video while you are recording.
The incoming audio is also available in: • Investigations • Alarms • Access control Push-to-talk (explained) Siveillance Video Mobile client supports the push-to-talk (PTT) feature • While you are watching live video from one camera • In Access Control.
Icon Description Shows that the push-to-talk (PTT) feature is available, but that you did not fulfill the necessary requirements for using it In playback mode, when you tap (Android) , shows that you can listen to incoming and outgoing recorded audio while playing back a video recording and that you can select the audio source that you want to listen to.
Rules for interrupting push-to-talk Based on the level of your user rights (Administrators or Operators), there are two rules for interrupting a push-to talk session in live mode: • Users with the same level of user rights cannot interrupt each other • Users with a lower level of user rights (Operators) cannot interrupt users with a higher level of user rights (Administrators) Control access through doors Siveillance Video Access and Siveillance Video Mobile (explained) With Siveillance Video Access, an
Access requests are listed under Access requests for two minutes. After that, they appear only in the Events list. Respond to access requests When someone tries to enter a building by means of a door controller, and access is denied, an access request is sent to your app. Depending on your access control system, you can respond in different ways, for example by unlocking the door to let the person enter. 1. Open the app, and in the list of servers, tap the server you want to connect to. 3.
Investigate access control events You may want to check who entered a building during the last hour, or who was denied access. Other examples of access control events are Door controller tampering and Door controller power failure. Such events are defined in the access control system. By default, all access control events from the last 30 days are displayed. 1. Tap the ACCESS CONTROL tab. 2. Tap and select Events. 3.
• View alarms Alarms can be triggered by various events: • A camera stops working • A pane of glass gets shattered or broken • A locker gets broken into iOS - In the upper navigation bar, tap Menu, then tap Investigate 8. Specify the time to define the period to investigate. 9. Tap Create. Using actions in Siveillance Video Mobile • A blacklisted license plate is seen on camera If your system administrator has given you permission, you can trigger actions if you need to.
Index O A Observe and communicate • 12 About server and client components of Siveillance R Video Mobile • 5 Respond to access requests • 26 About streaming video from your mobile device • 20, 21 S Select a language for the app • 7 B Set up video streaming on your mobile device • 20 Buttons and settings overview • 9 Siveillance Video Access and Siveillance Video C Mobile (explained) • 25 Connect your mobile device to a Siveillance Video Stream video from your device to your surveillance Mobile
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