Siveillance™ Video Mobile Administration Manual 2019 R3
Contents COPYRIGHT .................................................................................................................................... 4 CONTACT ........................................................................................................................................ 4 SIVEILLANCE VIDEO MOBILE ...................................................................................................... 5 SIVEILLANCE VIDEO MOBILE INTRODUCTION ..........................................
Connectivity ................................................................................................................ 16 General ........................................................................................................................ 16 Internet Access .......................................................................................................... 17 Server Status ..............................................................................................................
Copyright Copyright © 2019. Siemens Switzerland Ltd. All rights reserved. The information contained in this publication is company-proprietary to Siemens Switzerland Ltd. This publication and related software are provided under a license agreement containing restrictions on use and disclosure and are also protected by copyright law. Reverse engineering / copying of any Siemens Switzerland Ltd hardware, software, documentation, or training materials is strictly prohibited.
Siveillance Video mobile Siveillance Video mobile Introduction About Siveillance Video mobile Siveillance Video mobile consists of three components: • Siveillance Video mobile client • Siveillance Video mobile server • Siveillance Video Web Client The Siveillance Video mobile client is a mobile surveillance app that you can install and use on your Android device or Apple device. You can use as many installations of Siveillance Video mobile client as you need.
o If you upgraded your system from a previous version of Siveillance Video, you must restart the mobile server to enable the two-step verification feature Requirements for Video Push setup o Each channel requires a hardware device license Install Siveillance Video Mobile Server Once you have installed Siveillance Video Mobile Server, you can use Siveillance Video Mobile Client and Siveillance Video Web Client with your system.
You can also enable encryption after the installation completes from the Mobile Server Manager tray icon in the taskbar of your operating system. 9. Select the service account for the mobile server. Then, click Continue. 10. In the Server URL field, fill in the primary surveillance system server address. 11. For custom installation only: Specify the connection ports for communication with the mobile server. Then, click Continue.
Set up Investigations Set up investigations so that people can use Web Client and Siveillance Video mobile to access recorded video and investigate incidents and prepare and download video evidence. To set up investigations, follow these steps: 1. In Management Client, click the mobile server, and then click the Investigations tab. 2. Select the Enabled check box. By default, the check box is selected. 3. In the Investigations folder field, specify where to store video for investigations. 4.
If you select a self-signed certificate for the encryption of the mobile server, Siveillance Video Mobile Client will not be able to connect with the mobile server. Mobile server data encryption (explained) In Siveillance Video, encryption is enabled or disabled per mobile server. When you enable encryption on a mobile server, you will have the option to use encrypted communication with all clients, services, and integrations that retrieve data streams.
• The mobile server's host name must be included in the certificate, either as subject/owner or in the list of DNS names that the certificate is issued to • The certificate must be trusted on all devices that are running services that retrieve data streams from the mobile server • The service account that runs the mobile server must have access to the private key of the CA certificate About using Video Push to Stream Video You can set up Video Push so that users can keep others informed about a situat
Add the Video Push Driver as a Hardware Device on the Recording Server 1. In the navigation pane, click Recording Servers. 2. Right-click the server that you want to stream video to, and click Add Hardware to open the Add Hardware wizard. 3. Select Manual as the hardware detection method, and click Next. 4. Enter credentials for the camera, as follows: o For user name, enter the user name of the user account (added under Roles) o For password: Enter Siemens, and then click Next.
Enable audio for existing video push channel After you have fulfilled the requirements for enabling audio in video push (see Requirements for Video Push setup, in Management Client: 1. In the Site Navigation pane, expand the Servers node and click Recording Servers. 2. In the overview pane, select the relevant recording server folder, then expand the Video Push Driver folder and right-click the video push - related microphone. 3. Select Enabled to enable the microphone. 4.
• You have installed an SMTP server. • You have added users and groups to your Siveillance Video System in the Management Client on the Roles node in the Site Navigation pane. On the relevant role, select the Users and Groups tab. • If you upgraded your system from a previous version of Siveillance Video, you must restart the mobile server to enable the two-step verification feature. In Management Client, perform these steps: 1. Enter information about your SMTP server. 2.
3. If a group is configured in Active Directory, the Mobile server uses details, such as email addresses, from Active Directory. Windows groups do not support two-step verification. 4. Save your configuration. You have completed the steps for setting up your users for two-step verification via email. About Actions You can manage the availability of the Actions tab in the Siveillance Video mobile client by enabling or disabling this on the General tab.
Features In this section, you control the availability of Siveillance Video mobile features. Name Description Enable Siveillance Video Web Client Enable access to Siveillance Video Web Client. This feature is enabled by default. Enable all cameras view Include the All Cameras view. This view displays all of the cameras that a user is allowed to view on a recording server. This feature is enabled by default.
Name Description Import Import an XML file with a new Siveillance Video mobile server configuration. Export Export your Siveillance Video mobile server configuration. Your system stores the configuration in an XML file.
Name Description Enable automatic port mapping When the Mobile Server is installed behind the firewall, a port mapping is required in the router, so clients can still access the server from the Internet. The Enable automatic port mapping option enables the Mobile Server to do this port mapping by itself provided that the router is configured for it.
Name Description Server active since Shows how long the Mobile server has been running since it was last stopped. CPU usage Shows current CPU usage on the Mobile server. External bandwidth Shows the current bandwidth in use between the mobile devices and the Mobile server. Active Users See the status details for the mobile devices connected to your Mobile server. Name Description User Name Shows the user name for each Mobile client user connected to the Mobile server.
Settings Name Description Enable full-size images Enable the Siveillance Video mobile server to send full-size images to the Siveillance Video mobile clients or Siveillance Video Web Client. Enabling full-size images uses more bandwidth. Additionally, enabling this option disables all rules set up in the Levels of video stream limitations settings described below. Limit playback streams Enable and specify the maximum number of playback video streams currently open for the relevant mobile client user.
Name Description Max image resolution Set a limit for the image resolution to send from the Siveillance Video mobile server to clients. Level 3 You can also select a Level 3 check box to create a third level for limitations. You cannot set any settings higher than what you have set them to in Level 1 and Level 2. If you, for example, set the Max FPS to 45 on Level 1 and to level 32 on Level 2, you can set the Max FPS on Level 3 only to 31 or below.
Name Description Used codec for AVI exports Select the compression format to use when preparing AVI packages for download. The codecs you can choose from can differ, depending on your operating system. If you do not see the codec you want, you can add it to the list by installing it on the computer where the Siveillance Video mobile server is running.
Name Description Camera Name Shows the name of the camera if the camera has been identified. Once you have completed all necessary steps (see "Set up Video Push to stream video" on page 10), click Find Cameras to search for the relevant camera. Two-Step Verification Available functionality depends on the system you are using. See Product comparison chart in the Siveillance Video 2019 R3 Admin Manual for more information.
Verification Code Settings Name Description Reconnection timeout (0-30 minutes) Specify the period within which Mobile client users do not have to reverify their login in case of, for example, a disconnected network. Default period is 3 minutes. This setting is not valid for Siveillance Video Web Client. Code expires after (1-10 minutes) Specify the period within which the user can use the received verification code. After this period, the code is invalid and the user has to request for a new code.
Mobile Server Manager About Mobile Server Manager The Mobile Server Manager is a tray-controlled feature connected to the Mobile server. Right-clicking the Change Investigation Folder icon in the system tray opens a menu from which you can easily access Mobile server functionality.
You must clear the cache of Internet browsers running the Siveillance Video Web Client before you can use a new version of the Siveillance Video Web Client. System administrators must ask their Siveillance Video Web Client users to clear their browser cache after upgrading or force this action remotely (you can do this action only in Internet Explorer in a domain).
If you do not move the existing investigations to the new folder, you will no longer be able to see them. • Delete: Deletes the existing investigations • Do nothing: The existing investigations remain in the current folder location. You will no longer be able to see them after you have changed the default location of the investigations folder 4. Click Apply > Click OK.
o Load a CA certificate file. Certificates issues by CA (Certificate Authority) have a chain of certificates and on the root of that chain is the CA root certificate. When a device or browser sees this certificate, it compares its root certificate with pre-installed ones on the OS (Android, iOS, Windows, etc.). If the root certificate is listed in the pre-installed certificates list, then the OS ensures the user that the connection to the server is secure enough.
Security right Description Full control Enables the right to manage all security entries on this part of the system. Read Enables the right to see and access mobile servers in the Management Client. Edit Enables the right to edit and delete mobile servers in the Management Client. Manage security Enables the right to manage security permissions for the mobile servers. Create Enables the right to add mobile servers to the system.
If your firewall was turned off while you installed Siveillance Video mobile server, you must manually enable TCP and UDP communications. 3. How to avoid the security warning when I run Siveillance Video Web Client through an HTTPS connection? The warning appears because the server address information in the certificate is incorrect. The connection will still be encrypted.
Only Windows 8 and Windows Server 2012 or newer are supported. Make sure you install the newest graphic drivers from the Intel website on your system. These drivers are not available from Windows Update. Hardware-accelerated decoding is not supported, if the mobile server is installed in a virtual environment. 8. How do I disable hardware-accelerated decoding on the mobile server? (Advanced) If the processor on the mobile server supports hardware accelerated decoding, it is by default enabled.
Index Set up Video Push to stream video, 10, 22 About accessing logs and investigations, 25 Show status (explained), 29 About actions, 14 Show/edit port numbers, 27 About Mobile Server Manager, 24 Siemens Mobile, 5 About naming an output for use in Siemens Siemens Mobile configuration, 7, 28 Mobile, 14 Siemens Mobile introduction, 5 About show status, 25 Siemens Mobile system requirements, 5 About Siemens Federated Architecture and Start, stop and restart Mobile service, 28 master/slave servers,
Issued By Siemens Switzerland Ltd Smart Infrastructure International Headquarters Theilerstrasse 1 a 6300 Zug, Schweiz Phone: (+41) 41 724 24 24 Cyber security disclaimer Siemens provides a portfolio of products, solutions, systems and services that includes security functions that support the secure operation of plants, systems, machines and networks. In the field of Building Technologies, this includes building automation and control, fire safety, security management as well as physical security systems.
