User Manual
Siveillance Video 2019 R3
113
SI SSP SH LPS COS Video
Disable automatic license activation and delete password:
1. On the License Information page, click Edit activation credentials.
2. Click Delete password.
3. Confirm that you want to delete the user name and password from the management server.
Activate licenses online
Activate your licenses online if the computer that runs the management server has Internet access.
1. On the License Information node, select Activate License Manually and then Online.
2. The Activate Online dialog box opens:
• If you are an existing user, enter your user name and password
• If you are a new user, click the Create new user link to set up a new user account.
3. Click OK.
If you receive an error message during online activation, follow the instructions on the screen to solve
the issue or contact Siemens support.
Activate licenses offline
If the computer that runs the management server does not have Internet access, you can activate
licenses offline.
1. On the License Information node, select Activate License Manually > Offline > Export License
for Activation to export a license request file (.lrq) with information about your added hardware
devices.
2. The license request file (.lrq) is automatically given the same name as your SLC. If you have
several sites, remember to make the name unique so you can easily identify which file belongs
to which site.
3. Send the lrq file to Siveillance.support.industry@siemens.com to obtain the activated software
license file (.lic).
4. Copy the .lic file that has the same name as your license request file to your computer with
Management Client.
5. In the Management Client on the License Information page, select Activate License Offline >
Import Activated License, and select the activated software license file to import it and thereby
activate your licenses.
6. Click Finish to end the activation process.