User guide

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Siemens AG 2003, U:\Siemens\ICM_MP_CCQ_S_UM_RUST\10210-001_vor-Ort-Einsatz\Produkte\SL65\output\FUG\en\SL65_FAQ.fm
left page (120) of SL65 Iris en, A31008-H7700-A1-1-7619 (18.06.2004, 17:00)
Questions & Answers120
VAR Language: en; VAR issue date: 040517
Text message can-
not be sent.
Service provider does not sup-
port this service.
Contact your service provider.
Phone number for service cen-
tre not set or incorrectly set.
Set service centre (p. 48).
SIM card contract does not sup-
port this service.
Contact your service provider.
Service centre too busy. Repeat message.
Recipient does not have a com-
patible phone.
Check.
EMS pictures &
sounds are not dis-
played at the desti-
nation phone
Destination phone does not
support the EMS standard.
No Internet access
possible.
Incorrect internet profile set, or
wrong or incomplete settings.
Check internet settings; (p. 73) contact your serv-
ice provider if necessary.
PIN error/
PIN2 error.
Three wrong entries. Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Phone code error. Three wrong entries. Contact Siemens Service (p. 121).
Service provider
Code error.
No authorisation for this serv-
ice.
Contact your service provider.
Too few/too many
menu entries.
Functions may have been add-
ed or deleted by the service
provider via the SIM card.
Check with your service provider.
No fax possible. Wrong settings in the PC. Check settings (p. 90).
No authorisation for this
service.
Contact your service provider.
Charge meter does
not work.
Charge pulse is not transmitted. Contact your service provider.
Damage
Severe shock. Remove battery and SIM and re-insert them. Do not dismantle the phone!
Phone became wet. Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Stand mobile upright in an air current. Do not disman-
tle the phone!
Problem Possible causes Possible solution
Reset all settings to factory default (see also p. 86):
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