Installation Guide

Section 5: Troubleshooting

5.1 General Settings

Some of the errors that occur are not caused by the VersiCharge, but by the EV

compatibility or by settings which are turned on in the EV itself.

§ If the unit is going into fault, please check the settings in the EV to ensure

that these are not causing the VersiCharge to stop charging. Many EVs

have a setting for time of charge for example in which the user defines a

preference of charging only in certain hours of the day/night. Settings such

as these will override all commands within the VersiCharge for safety

reasons and will thus stop charging your EV. Adjusting the settings in the

car would be the suggested action to take in order to be compatible with the

VersiCharge.

§ Nuisance fault: As a leader in electrical technology, Siemens has made the

decision to install 5 mA grounding protection in all VersiCharge devices.

This is the same level of protection that is required in kitchens and

bathrooms of residential dwellings. Some other manufacturers (EVSE and

Auto manufacturers) have selected 20 mA protection levels. Because

Siemens units measure to a more sensitive level, occasional charging

interruption may occur under certain circumstances. See section 4.3 for

reset instructions.

5.2 Specific Errors and Actions

The VersiCharge has been designed to self indicate which type of fault has

occured.

A fault is indicated by a solid red halo, a blinking red halo, and/or the fault LED

being illuminated. In any of these conditions, please press the 'Pause' button

twice to reset the device. If the condition persists, please turn the circuit breaker

feeding the device off, then turn it back on. If the condition still persists, please

contact customer support at 1-800-241-4453.

WARNING! Before taking any of the actions which suggest opening the unit for

adjustment, turn off the power supplying the VersiCharge.