Installation Guide
39 © 2015 Siemens Industry, Inc. 813776
The Limited Warranty covers both parts and labor necessary to repair the
Defective Product, but does not include labor costs related to un-installing the
Defective Product or re-installing the repaired or replacement product. The Limited
Warranty also covers the costs of shipping repaired or replacement
product from Siemens, via a non-expedited freight carrier selected by Siemens,
to locations within the United States (including Alaska and Hawaii) and Canada,
but not to other locations outside the United States or Canada. The Limited
Warranty does not cover shipping damage or damage resulting from mishandling
by the freight carrier. Any such damage is the responsibility of the freight carrier.
To obtain repair or replacement service under this Limited Warranty, the
customer must comply with the following policy and procedure:
All Defective Product must be returned with a Return Merchandise
Authorization Number (RMA) which customer must request from Siemens.
RMA request must include the following information:
o Proof-of-purchase of the Defective Product in the form of (1) the dated
purchase receipt from the original purchase of the product at point of sale
to the end user, or (2) the dated dealer invoice or purchase receipt
showing original equipment manufacturer (OEM) status.
o Model number of the Defective Product
o Serial number of the Defective Product
o Detailed description of the defect
o Shipping address for return of the repaired or replacement product
All Defective Product authorized for return must be returned in the original
shipping container or other packaging that is equally protective of the product.
The returned Defective Product must not have been disassembled or modified
without the prior written authorization of Siemens.
THE LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY GIVEN BY
SIEMENS AND, WHERE PERMITTED BY LAW, IS MADE EXPRESSLY IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE,
INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, QUALITY,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-
INFRINGEMENT OR WARRANTIES AS TO THE ACCURACY, SUFFICIENCY OR
SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN
MANUALS OR OTHER DOCUMENTATION. IN NO EVENT WILL SIEMENS BE
LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER
ARISING, WHETHER IN CONTRACT OR TORT, INCLUDING WITHOUT LIMITATION
ANY ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY,
OR ANY PERSONAL INJURY AND SIEMENS’S AND ITS SUPPLIERS’ MAXIMUM
LIABILITY UNDER THIS CONTRACT SHALL BE THE ACTUAL PURCHASE PRICE
RECEIVED BY SIEMENS FOR THE PRODUCT AT ISSUE, OR ONE MILLION
DOLLARS, WHICHEVER IS LESS. BUYER AGREES THAT THE EXCLUSIONS AND
LIMITATIONS SET FORTH IN THIS SECTION ARE SEPARATE AND INDEPENDENT
FROM ANY REMEDIES WHICH CUSTOMER MAY HAVE HEREUNDER AND SHALL