User's Guide

Rev 1 May.11 21
3
3: Frequently Asked Questions
This chapter provides answers to questions you may have about your
Mobile Hotspot. (Also see Troubleshooting on page 25.)
What do I do if I forget my Wi-Fi Key or Admin
Password?
The Security Key appears on the LCD and the Dashboard, unless
you have configured it not to show.
The default Admin Password is printed on a label under the battery.
If you have changed either of these and then forgotten them, you’ll
need to reset the device to the factory state and then use the default
Wi-Fi Key and Admin Password (on the label under the battery) to
connect to the Wi-Fi network and log in as Administrator. (See Reset
the Mobile Hotspot on page 26.)
How do I disconnect from the network?
• On the Mobile Hotspot Homepage, click Disconnect (below the
virtual Mobile Hotspot).
• Press and hold the
Power button for a few seconds to turn off the
Mobile Hotspot.
I can’t see the Connect / Disconnect button on
the Homepage.
The Connect / Disconnect button is only visible when you are logged
in as Administrator.
To log in as Administrator:
1. Place your cursor in the Admin Login Password field on the
Homepage and type the default Admin Password (Available in the
Quick Start Guide that came with your device or on a label under
the battery).
2. Click
OK.
How can I extend the life of the battery?
There are several strategies you can use to extend the battery life.
If the computer and other devices you are connecting to your Wi-Fi
network are always close to the Mobile Hotspot device, you can
increase the battery life by shortening the Wi-Fi range.
1. Go the Mobile Hotspot Homepage and log in as Administrator.
(See Homepage on page 14.)
2. Click the battery icon and select
Short Wi-Fi range.