User's Manual
Table Of Contents
- Table of Contents
- Get Started
- Device Basics
- Your Network Connection
- Browser Interface Home Page
- Home Page Basics
- Home Page Buttons
- Icons and Text
- Signal Information
- Mobile Broadband Information and Settings
- Roaming Information and Settings
- Alert Information
- GPS Information and Settings
- Wi-Fi Users Information and Settings
- Battery Information and Settings
- Internet Connection Information
- microSD Card Information and Settings
- Sounds Information and Settings
- Alerts
- Viewing Device Information
- Updates
- Device Settings
- Power Settings
- Login Settings
- Display Settings
- Sound Settings
- Advanced Settings
- Device Tab
- Device Tab: Basic Panel
- Device Tab: Display Panel
- Device Tab: microSD Card Panel
- Device Tab: Sounds Panel
- Device Tab: About Panel
- Device Tab: Log Panel
- WAN Tab
- WAN Tab: Setup Panel
- WAN Tab: 3G Panel
- WAN Tab: 4G Panel
- WAN Tab: 4G LTE Panel
- WAN Tab: GPS Panel
- Wi-Fi Tab
- Wi-Fi Tab: Network Panel
- Wi-Fi Tab: Security Panel
- Wi-Fi Tab: MAC Filter Panel
- Router Tab Settings
- Basic Panel: General
- Basic Panel: UPnP (Universal Plug and Play)
- Basic Panel: SPI (Stateful Packet Inspection)
- LAN Panel: General
- LAN Panel: DHCP
- LAN Panel: DNS Mode
- Port Forward Panel: General
- Port Forward Panel: Enabling Port Forwarding
- Port Forward Panel: Enabling Port Forwarding for an Application
- Port Forward Panel: Disabling Port Forwarding for an Application
- Port Trigger Panel: General
- Port Trigger Panel: Enabling Port Triggering
- Port Trigger Panel: Enabling Port Triggering for Specified Protocols and Ports
- Port Trigger Panel: Removing Ports From the Port Triggering List
- DMZ Panel: General
- DMZ Panel: Enabling DMZ
- DMZ Panel: Configuring DMZ
- Resetting the Software to Default Setting: General
- Resetting the Software to Default Settings: Using the Reset Button
- Resetting the Software to Default Settings: Using the Browser Interface
- Exporting and Importing Settings
- Device Logs
- Configuring the Wi-Fi Network
- Configuring 3G, 4G, and 4G LTE
- Location Services and Settings
- Using the microSD Card
- Frequently Asked Questions
- How Can I Tell I’m Connected to 3G or 4G?
- How Do I Connect to Wi-Fi?
- Is Roaming on 4G Supported?
- What Do I Do if I Forget the Wi-Fi Password?
- What Do I Do if I Forget the Administrator Password?
- What Do I Do if the Home Page Displays “Charging paused”?
- If the Connection is “Always On,” Am I Always Being Billed?
- Questions About GPS and Location Services
- Questions About WPS
- How Do I Access My Corporate Network Through a VPN?
- Are Terminal Sessions Supported?
- Tips
- Troubleshooting
- General Tips
- Connection Errors
- LCD Is Dark
- Insufficient Signal Strength
- Messages Displayed on the Device LCD
- Cannot Connect to Wi-Fi
- WPS-Related Messages
- WPS Failed. WPS could not add the device to the network
- WPS Not Available. WPS feature not enabled
- WPS Not Available. SSID Broadcast disabled
- WPS Not Available. Wi-Fi currently disabled
- WPS Not Available. WEP or WPA security not allowed
- WPS Not Available. Max connected devices
- WPS Not Available. MAC Filter list empty
- WPS PIN Chksum Error
- WPS PIN Mismatch. The PIN used did not match the PIN of the device
- WPS Timeout. The WPS session was terminated. Press WPS button to try again
- WPS Multiple Sessions Error
- Cannot Connect Through USB
- Cannot Display the Home Page
- Cannot Connect to the 3G or 4G Network
- The Device Seems to Have Stopped Charging
- Location Services Aren’t Working or Don’t Seem to Be Available
- GPS Fix Not Available
- Cannot Check for Updates
- Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds
- Technical Specifications
- Safety Information
- Regulatory Notices
- Legal
- Index
Get Started 17
● WPA2 Personal - AES — This is a stronger, newer security standard that is limited to
newer Wi-Fi devices.
● WPA2 Personal - TKIP/AES — This is a stronger, newer security standard that is limited
to newer Wi-Fi devices.
● WPA/WPA2 Personal (recommended setting if any of your devices are more than two
years old) — Wi-Fi devices that use either WPA or WPA2 can connect to the Sierra
Wireless 4G LTE Tri Fi Hotspot. This setting is supported by most Wi-Fi devices.
Your Device is Now Restarting
The “Your device is now restarting” window opens if you’ve clicked Set up my Sierra
Wireless™ 4G LTE Tri-Fri Hotspot and then clicked Submit.
The changes take effect after the device restarts automatically.
You should write down the following information that’s displayed in the window:
● Wi-Fi network name
● Wi-Fi password
To complete the process:
1. Wait until the device LCD displays “Connect your computer to Wi-Fi Network.”
2. Connect your computer to the Wi-Fi network, using the information you’ve written down.
(If you don’t know how to do this, see How Do I Connect to Wi-Fi?)
3. After the Wi-Fi connection was successfully established, click the Click here text in the
window.
Activating Your Device
Normally your device will be set up on your account at the time of purchase. If this has not
happened, the browser interface will prompt you to activate your device.
The process of setting up an account is called activation. When the device starts up, it will
detect whether the device has been configured with an account (“preactivated”). If it has not, the
activation process starts automatically.
Note: If you’re able to connect to 3G, you are already set up to use your service on the 3G
network; no further action is needed. Proceed to Connecting Through USB.
In some cases, the activation process will be seamless, not requiring any action from your part;
you might not even see any activation-related messages displayed on the device LCD.
In other cases, your computer will display one of the following: