User's Manual
Table Of Contents
- Table of Contents
- Get Started
- Device Basics
- Your Network Connection
- Browser Interface Home Page
- Home Page Basics
- Home Page Buttons
- Icons and Text
- Signal Information
- Mobile Broadband Information and Settings
- Roaming Information and Settings
- Alert Information
- GPS Information and Settings
- Wi-Fi Users Information and Settings
- Battery Information and Settings
- Internet Connection Information
- microSD Card Information and Settings
- Sounds Information and Settings
- Alerts
- Viewing Device Information
- Updates
- Device Settings
- Power Settings
- Login Settings
- Display Settings
- Sound Settings
- Advanced Settings
- Device Tab
- Device Tab: Basic Panel
- Device Tab: Display Panel
- Device Tab: microSD Card Panel
- Device Tab: Sounds Panel
- Device Tab: About Panel
- Device Tab: Log Panel
- WAN Tab
- WAN Tab: Setup Panel
- WAN Tab: 3G Panel
- WAN Tab: 4G Panel
- WAN Tab: 4G LTE Panel
- WAN Tab: GPS Panel
- Wi-Fi Tab
- Wi-Fi Tab: Network Panel
- Wi-Fi Tab: Security Panel
- Wi-Fi Tab: MAC Filter Panel
- Router Tab Settings
- Basic Panel: General
- Basic Panel: UPnP (Universal Plug and Play)
- Basic Panel: SPI (Stateful Packet Inspection)
- LAN Panel: General
- LAN Panel: DHCP
- LAN Panel: DNS Mode
- Port Forward Panel: General
- Port Forward Panel: Enabling Port Forwarding
- Port Forward Panel: Enabling Port Forwarding for an Application
- Port Forward Panel: Disabling Port Forwarding for an Application
- Port Trigger Panel: General
- Port Trigger Panel: Enabling Port Triggering
- Port Trigger Panel: Enabling Port Triggering for Specified Protocols and Ports
- Port Trigger Panel: Removing Ports From the Port Triggering List
- DMZ Panel: General
- DMZ Panel: Enabling DMZ
- DMZ Panel: Configuring DMZ
- Resetting the Software to Default Setting: General
- Resetting the Software to Default Settings: Using the Reset Button
- Resetting the Software to Default Settings: Using the Browser Interface
- Exporting and Importing Settings
- Device Logs
- Configuring the Wi-Fi Network
- Configuring 3G, 4G, and 4G LTE
- Location Services and Settings
- Using the microSD Card
- Frequently Asked Questions
- How Can I Tell I’m Connected to 3G or 4G?
- How Do I Connect to Wi-Fi?
- Is Roaming on 4G Supported?
- What Do I Do if I Forget the Wi-Fi Password?
- What Do I Do if I Forget the Administrator Password?
- What Do I Do if the Home Page Displays “Charging paused”?
- If the Connection is “Always On,” Am I Always Being Billed?
- Questions About GPS and Location Services
- Questions About WPS
- How Do I Access My Corporate Network Through a VPN?
- Are Terminal Sessions Supported?
- Tips
- Troubleshooting
- General Tips
- Connection Errors
- LCD Is Dark
- Insufficient Signal Strength
- Messages Displayed on the Device LCD
- Cannot Connect to Wi-Fi
- WPS-Related Messages
- WPS Failed. WPS could not add the device to the network
- WPS Not Available. WPS feature not enabled
- WPS Not Available. SSID Broadcast disabled
- WPS Not Available. Wi-Fi currently disabled
- WPS Not Available. WEP or WPA security not allowed
- WPS Not Available. Max connected devices
- WPS Not Available. MAC Filter list empty
- WPS PIN Chksum Error
- WPS PIN Mismatch. The PIN used did not match the PIN of the device
- WPS Timeout. The WPS session was terminated. Press WPS button to try again
- WPS Multiple Sessions Error
- Cannot Connect Through USB
- Cannot Display the Home Page
- Cannot Connect to the 3G or 4G Network
- The Device Seems to Have Stopped Charging
- Location Services Aren’t Working or Don’t Seem to Be Available
- GPS Fix Not Available
- Cannot Check for Updates
- Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds
- Technical Specifications
- Safety Information
- Regulatory Notices
- Legal
- Index
Your Network Connection 38
Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning
message that your computer is running on UPS backup battery and that you should
perform a computer shutdown. You can continue with your work. To prevent this
message from being displayed, install the device driver (see “Mac”, below).
Windows
To install the device driver on Windows:
1. Make sure the device is turned on.
2. Connect the device to your computer through the micro-USB cable.
3. If the TRU-Install window is not displayed, in Windows Explorer browse to the
entry (under My Computer), then browse to the Win folder and run
Setup.exe.
— or —
If you’re running Windows Vista and the AutoPlay window opens, click Run setup.exe.
4. In the TRU-Install window, click OK.
5. Install the Sierra Wireless USB driver. (Follow the onscreen instructions.)
Mac
To install the device driver on Mac:
1. Make sure the device is turned on.
2. Connect the device to your computer through the micro-USB cable.
3. In the window that appears, double-click the .pkg file.
4. Install the Sierra Wireless USB driver. (Follow the onscreen instructions.)
5. When prompted for your password, enter your Mac password.
Connecting the Device to Your Computer
1. Insert the larger end of the micro-USB cable into your computer.
2. Insert the other end of the cable into the micro-USB port on the side of your device.
TRU-Install
TRU-Install is a feature that installs the necessary drivers the first time you connect your device
to your Windows or Mac computer through the micro-USB cable. (For details, see Making a
Tethered Connection.) An installation CD is not required.