AirLink Raven XE HSPA User Guide 20080605 Rev 3.
Preface Important Notice Safety and Hazards Due to the nature of wireless communications, the transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
AirLink Raven XE HSPA User Guide Patents Copyright Trademarks This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from QUALCOMM® 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. © 2012 Sierra Wireless. All rights reserved. AirCard® and “Heart of the Wireless Machine®” are registered trademarks of Sierra Wireless.
Preface Revision History Revision number Release date Changes 1.x Q2:2009 Raven XE documentation created and revised. 2.x Q1:2010 Raven XE documentation revised and updated with new features and enhancements. ALEOS User Guide, which covers the configuration of the device information, is now a separate guide. 3.0 February 2012 Raven XE HSPA User Guide revised with updated Preface section and multiple content and document format corrections.
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Contents Introduction to the AirLink Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Connecting to Your Cellular Provider . . . . . . . . . . . . . . . . . . . . . .
Contents Standards/Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Application Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . .
Contents Rev 3.0 Feb.
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1 1: Introduction to the AirLink Raven XE • ACEware™ • Connecting to Your Cellular Provider • Communications • Networking • Applications • Software • Documentation The AirLink Raven XE is an intelligent wireless gateway, powered by ALEOS™ embedded intelligence, and optimal for providing primary or backup network connectivity for any high-reliability/ high-availability applications.
AirLink Raven XE HSPA User Guide ALEOS features: • Persistent Network Connectivity • Over-The-Air (OTA) Upgrades • Wireless Optimized TCP/IP • Real-Time Notification • Packet Level Diagnostics • Device Management & Control • Protocol Spoofing. Figure 1-2: Powered by ALEOS ACEware™ A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment.
Introduction to the AirLink Raven XE ACEmanager ACEmanager, the ACEware remote configuration and monitoring tool, simplifies deployment and provides extensive monitoring, control, and management capabilities. ACEmanager gives you the power to manage your Sierra Wireless AirLink communications platforms in real-time. Figure 1-4: ACEmanager Home Screen Simplified Deployment ACEmanager provides the ability to remotely set up and configure your Sierra Wireless AirLink products.
AirLink Raven XE HSPA User Guide ACEview ACEview is an efficient status and connection monitoring application with a lowprofile, easy to read interface. In ACEview, you can also update the PRL (Protocol Roaming List) on a device. Figure 1-5: ACEview Main Screen Modem Doctor Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics utility.
Introduction to the AirLink Raven XE Connecting to Your Cellular Provider The AirLink Raven XE uses your cellular provider as an ISP (Internet Service Provider) to connect you to the Internet. Connection Steps: 1. Your AirLink Raven XE establishes a PPP (Point to Point Protocol or “dial up” connection) link to the cellular provider’s network, also called registering on the network, and receives an IP address. 2.
AirLink Raven XE HSPA User Guide Tip: If your account with your cellular provider includes a dynamic IP address and you need a static IP, please consult your your cellular provider representative for more information about changing your account for static IP support.
Introduction to the AirLink Raven XE UMTS UMTS (Universal Mobile Telecommunications System) supports data transfer rates of up to 1920 kbit/s; most users can expect performance up to 384 kbit/s. A UMTS network uses a pair of 5 MHz channels: one in the 1900 MHz range for uplink, and one in the 2100 MHx range for downlink.
AirLink Raven XE HSPA User Guide Networking IPsec The IP protocol that drives the Internet is inherently insecure. Internet Protocol Security (IPsec), which is a standards-based protocol, secures communications of IP packets over public networks. IPsec is a common network layer security control and is used to create a virtual private network (VPN).
Introduction to the AirLink Raven XE GRE GRE (Generic Routing Encapsulation) tunnel is used to carry non-IP packets through an IP Network. Non-IP packets sent over the GRE tunnel must first be encapsulated. Hence, ALEOS is used to configure and encapsulate non-IP packets and transmit over IP through the GRE tunnel.
AirLink Raven XE HSPA User Guide Documentation This Raven XE User Guide describes how to: • Install the AirLink Raven XE hardware. • Connect the radio antennas. • Connect a notebook computer and other input/output (I/O) devices. • Install the software. • Interpret the LEDs on the AirLink Raven XE and the indicators in the ACEview software. This Raven XE User Guide is provided as a PDF (Portable Document Format) file on the installation CD or from the Sierra Wireless support website.
2 2: Specifications • Features and Benefits • Technology • Bands • Environmental • Power Consumption: (@12V DC) • Standards/ Approvals • Host Interfaces • Physical Specifications • Application Interfaces • LED Indicators • Controls • Power Connector Features and Benefits • Embedded Intelligence • Low Power Consumption • Compact Size • Rugged Aluminum Case • High-Speed Processor (ARM 9) • High-Speed 2-way Data • 10/100 Mbps Ethernet Port • Persistent Network Connectivity • Remote Managemen
AirLink Raven XE HSPA User Guide Bands • TriBand (3G) for UMTS/HSDPA/HSUPA · 850/1900/2100 MHz • Quad Band (2G) GPRS/EDGE · 850/900/1800/1900 MHz Environmental • Operating Temperature: · -30° to 70° C (-22° to158° F) • Storage Temperature: · -40° to 85° C (-40° to 185° F) Power Consumption: (@12V DC) • Transmit/Receive (Typical/Max) 120/230 mA • Idle 90 mA • Input Voltage 7 - 28 VDC Standards/Approvals Note: In consideration of EU regulations, this device is classified as a Class A device for
Specifications Host Interfaces • Ethernet: 10BaseT RJ-45 • USB Type B5 Pin mini • Antenna Connection: · Primary Cellular - 50 Ohm SMA · Receive Diversity - 50 Ohm SMA · One digital input port, one digital I/O port Warning: The antenna should not be installed closer than 20 cm from any people. It is one of the RSS-102 requiremnts for devices not requiring SAR. Physical Specifications • Dimensions (H x W x D) · 27 mm x 75 mm x 103 mm (1.06 in x 2.95 in x 4.06 in) • Weight · 185 grams/.41 lb.
AirLink Raven XE HSPA User Guide Power Connector * Configuration terminology in ACEmanager Figure 1-8: Power Connector (not to scale) Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous. Note: Raven XE I/O Port is software configurable.
3 3: Activating the Raven XE • Installing the SIM • Updating Firmware This chapter provides step-by-step directions for activating your Raven XE on your cellular provider’s network. Installing the SIM The Subscriber Identity Module (SIM) in the Raven XE is a smartcard that securely stores the key identifying a cellular subscriber. Generally, you will only need to install a SIM once in the life of the modem, and it may be pre-installed by your Sierra Wireless representative.
AirLink Raven XE HSPA User Guide Tools Required • Small Phillips screw driver - The Phillips screw driver is also called a plus (+) or X screw driver. • Slim stylus - A PDA stylus, an unbent paperclip, or any other such item. Figure 3-1: Raven XE Faceplate Warning: Explosion Hazard. Do not remove or replace Plug-in Modules unless power has been disconnected or the area is known to be free of ignitable concentrations of flammable Gasses or vapors. 1. Open the Case. a.
Activating the Raven XE Note: The card and SIM may be a different color than these examples. Figure 3-2: Insert SIM into the modem 4. Finish the SIM installation. When the faceplate is replaced and secured, the installtion of the SIM is complete. Secure the front of the Raven XE with the Phillips screws. The APN (Access Point Name) is the way your modem knows how it will be communicating with the network.
AirLink Raven XE HSPA User Guide Updating Firmware To install the latest firmware version (.exe file), go to the Sierra Wireless website: http://www.sierrawireless.com. For the updated tool to execute, install the USB drivers available on the website before executing the .exe file. Tip: Copy the USB Serial Driver.inf file to your desktop. Next, power up the Raven XE and connect the USB. Install from a specific location and point to this .inf file.
Activating the Raven XE Table 3-1: Factory Defaults Interface Raven XE Connected Device Ethernet Private default 192.168.13.31* 192.168.13.100 USB/NET 192.168.14.31 192.168.14.100 DUN 192.168.15.31 192.168.15.100 *Can be changed via ACEmanager Figure 3-4: Configuration: Interface selection c. The next screen will prompt you to reset the modem manually. Reset the modem, and click on Next. Installation begins and can take up to a few minutes.
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4 4: Installation of the Raven XE • Connecting to Power • Connecting to a Computer or Other Device • Indicator Lights • Mounting Note: During installation, please be sure that the cables are secure but do not bear any additional weight that could loosen the connector from the unit. Your Raven XE should be mounted in a position that allows easy access for the cables so they are not bent, constricted, in close proximity to high amperage, or exposed to extreme temperatures.
AirLink Raven XE HSPA User Guide Tip: When using a cable connected to an antenna placed away from the modem, minimize the length of your cable. All gain from a more advantageous antenna placement can be lost with a long cable length to the modem. To provide for diversity in the signal reception, connect the second antenna to the second antenna port (SMA, labeled Rx Div ANT2) on the back of the Raven XE. Caution: If you are not using a diversity antenna, you should disable the receive diversity option.
Installation of the Raven XE Note: When using a DC power source (e.g., a solar cell), Sierra Wireless recommends placing a fuse (1-2 Amp) on the line close to the power source to protect your power source from possible surges due to shorts or other line issues. The DC power cable positive lead should be connected to the battery or power source positive terminal. The power cable negative lead should be connected to the battery or power source negative terminal.
AirLink Raven XE HSPA User Guide Figure 4-4: USB connector Your Raven XE’s full-speed (12 Mbit) USB 2.0 port can be connected directly to most computers or other devices using a standard full-speed USB 2.0 cable. If the computer or device you are connecting or the cable is not rated for full-speed, the modem will communicate at a reduced speed to match. The Raven XE functions as a device and not as a host.
Installation of the Raven XE Table 4-1: RSSI LED Ranges RSSI/Signal LED Status Ranges of RSSI (dBm) On Solid Equal to or stronger than -69 Fast Blink -70 to -79 Normal blink -80 to -89 Slow Blink -90 to -99 Extinguished Equal to or weaker than -100 • Activity - Lights will flash as data is transferred to and from the Raven XE on the remote network. • Power - Indicates the power adapter is connected and there is power getting to the Raven XE.
AirLink Raven XE HSPA User Guide Mounting An optional accessory for your Raven XE is a mounting kit, which includes a bracket. The bracket is designed to snugly cradle the modem and hold it in place where you need it. You can use a strap around the bracket and modem for extra security. The bracket can be attached to a stationary location using #6 screws with the mounting hole diameter approximately 0.15 inches. Bracket installation instructions are as follows: 1. Mount the bracket using #6 screws.
Installation of the Raven XE Figure 4-7: Mounting bracket installation Rev 3.0 Feb.
AirLink Raven XE HSPA User Guide Figure 4-8: Mounting Bracket for Raven XE; Dimensions in Inches 38 20080616
5 5: Inputs, Relay Outputs, and Power Status • Capturing External Events Using Inputs The Raven XE has special features for use in an M2M environment. The Raven XE can be configured to monitor the input, respond to specific types of events, and even trigger a digital output. These features can be configured to meet your needs. Capturing External Events Using Inputs While using a special power cable with I/O, the Raven XE is equipped with an I/O interface for use in instrumentation applications.
AirLink Raven XE HSPA User Guide Digital Input Contact Closure Digital I/O Ground Figure 5-2: Digital Input Contact Closure Examples of using the input with a switch to ground are: • When a door or other latch is opened or closed. • When counting pulses or other electronic events. • When a gauge reaches a certain point. • When a container fills or empties. • When a switch or valve is opened or closed. • When the tow bar is raised or lowered.
Inputs, Relay Outputs, and Power Status Connecting Devices to the I/O Port Note: Before you install the Raven XE in its final location, be sure to cover all exposed wiring. You can purchase an optional I/O Power Cable for the Raven XE which can be used to attach devices to the combination I/O port and power connector. The harness has pre-wired leads to allow you to customize your own connections. The wires are paired and color-coded.
AirLink Raven XE HSPA User Guide Note: You can use the GX400 DC power cable (P/N 2000380) that includes a green wire for Pin 4. Caution: Never apply an external voltage while in the Output mode. This will cause damage to the unit. Monitoring the Input and Output You can monitor the status of the digital inputs using ACEmanager or AT Commands, or with special reports sent by email, SMS, or other Event Reporting report types. In ACEmanager, select the I/O group.
6 6: Connecting the Raven XE • ACEmanager • Using a Terminal Application with AT Commands • AT Commands The Raven XE, with its embedded ALEOS firmware, is a highly configurable device. There are two options for configuring the Raven XE: • Use the configuration and management applications of the AceWare suite, or • Use a terminal emulator application such as HyperTerminal, PuTTY, etc. ACEmanager To get a more expanded view of the other ACEmanager features, refer to the ACEmanager Guide.
AirLink Raven XE HSPA User Guide Figure 6-1: Connect To window b. Change or verify the settings when the COM1 Properties window displays: · Bits per Second: 115200 (default) · Data Bits: 8 · Parity: None · Stop Bits: 1 · Flow Control: Hardware. Figure 6-2: Port Settings at COM1 Properties Tip: If you have configured the Raven XE for settings different than the defaults for Bits per second, Data bits, Parity, and/or Stop bits, you will need to use your changed settings. c. Select OK.
Connecting the Raven XE f. Change the “Port number” to 2332. g. Select OK. 3. You are now connected. Connecting on USB/net will prompt you for a password. Figure 6-3: HyperTerminal : TCP/IP connected Rev 3.0 Feb.
AirLink Raven XE HSPA User Guide Figure 6-4: HyperTerminal : connected a. If you are prompted for a password, enter the default password 12345. Tip: You will not be prompted for a password if you connect using a COM port. b. Type AT and press Enter. You should get a reply of “OK” or “0”. c. To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. d. If you get a reply of “OK”, then you entered the command successfully.
Connecting the Raven XE AT Commands When using a terminal application, you will need to manually type in each command. • For most commands, when entering them using a terminal connection, you will need to preface the command with AT (exceptions are noted), i.e., ATA which is listed as A. • Some commands have specific parameters while other commands will take whatever you type. • Required variable parameters are denoted with italicized text, example, Dn. The n is a variable.
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7 7: Regulatory Information Federal Communications Commission Notice (FCC United States) Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
AirLink Raven XE HSPA User Guide Antenna Considerations Although the antenna model(s) used with these devices meet(s) the Industry Canada Radio Frequency requirements, it is possible that the future customers may swap them for different ones without network provider's knowledge and approval.
Regulatory Information The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community. Sierra Wireless (UK), Limited Suite 5, the Hub Fowler Avenue Farnborough Business Park Farnborough, United Kingdom GU14 7JP The device is a Class A device for use in a commercial environment. WEEE Notice If you purchased a Raven XE in Europe, please make sure that the device is collected separately from general domestic waste at the end of its life.
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