User Manual
40
Troubleshooting
n Starting Up
Cannot resume.
l
An error may occur when the computer automatically enters the
( ) sleep / ( ) standby or hiberna-
tion mode while the screensaver is active. In this case, turn off
the screensaver or change the pattern of the screensaver.
l
If you press and hold the power switch for 4 seconds or
longer, the power will be turned off forcibly and the computer
will not resume. In this case, all unsaved data will be lost.
l
You disconnected the AC adaptor and the battery pack while the
computer was in ( ) sleep / ( )
standby. If the computer’s power supply is disconnected in
( ) sleep / ( ) standby, unsaved
data will be lost and the computer will not resume.
l
The battery is exhausted. ( ) sleep /
( ) standby and hibernation consume some power.
Other startup
problems.
l Press
+ (F9) in the Setup Utility (è
Reference
Manual “Setup Utility”) to return the Setup Utility set-
tings (excluding the passwords) to the default values.
Start the Setup Utility and make the settings again.
l Remove all peripheral devices.
l Check to see if there was a disk error.
A
Remove all peripheral devices including an external display.
B
Click
(Start) - [Computer] and right-click [Local
Disk (C:)], and click [Properties].
C
Click [Tools] - [Check Now].
A standard user needs to enter an administrator password.
D
Select the option in [Check disk options] and click [Start].
E
Click [Schedule disk check] and restart the computer.
A
Click [start] - [My Computer] and right-click [Local
Disk(C:)], and click [Properties].
B
Click [Tools] - [Check Now].
C
Select the option in [Check disk options] and click [Start].
l
Start the computer in Safe Mode and check the error details.
When the [Panasonic] boot screen disappears
*1
at startup, press
and hold + (F8) until the Windows Advanced Options
Menu is displayed. Select the Safe Mode and press (Enter).
*1
When [Password on boot] is set to [Enabled] in the [Security]
menu of the Setup Utility, [Enter Password] appears after the
[Panasonic] boot screen disappears. As soon as you enter the
password and press
(Enter), press and hold + (F8).
Troubleshooting (Basic)
U1mk2.5_OI_XP7.indb 40 2011/07/06 17:55:39