User Manual
45
Troubleshooting
n Others
No response.
l Press
, (Shift), and (Esc) to open Task
Manager and close the software application that is not
responding.
l
An input screen (e.g., password input screen at startup)
may be hidden behind another window. Press +
to check.
l Press the power switch for 4 seconds or longer to shut
down the computer, and then press the power switch to
turn it on. If the application program does not work
normally, uninstall and reinstall the program.
To uninstall:
Click (Start) - [Control Panel] - [Uninstall a program].
Click [start] - [Control Panel] - [Add or Remove Programs].
To erase ash
memory data
(è
Reference Manual “Flash Memory Data Erase
Utility” page 100)
(è
Reference Manual “Flash Memory Data Erase
Utility” page 98)
For step 9 to 14, perform the procedures below.
9 Click [Erase the whole data on the Hard Disk for
security] and click [Next].
10 At the conrmation message, click [YES].
11 Click [Continue].
12 Click [Continue] again.
13 Click [YES].
Erasing the ash memory data starts.
14 After erasing is completed, remove the Product
Recovery DVD-ROM and click [OK].
U1mk2.5_OI_XP7.indb 45 2011/07/06 17:55:40