MP597 for Verizon User Guide 2130795 Rev 2.
Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
AirLink MP User Guide Patents Portions of this product may be covered by some or all of the following US patents: 5,515,013 6,191,741 6,653,979 6,968,171 D459,303 5,629,960 6,199,168 6,697,030 6,985,757 5,845,216 6,339,405 6,785,830 7,023,878 5,847,553 6,359,591 6,845,249 7,053,843 5,878,2345,890,0575,929,8156,169,884 6,400,3366,516,2046,561,8516,643,501 6,847,8306,876,6976,879,5856,886,049 7,106,5697,145,2677,200,512D442,170 and other patents pending. Copyright © 2010 Sierra Wireless.
Preface Revision History Revision number Release date Changes 1.x 2009 ALEOS 4.0 documentation draft created. 2.x 2010 User Guide rebranded to current standards. Rev 2.0 Mar.
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Contents Introducing the MP Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Supported CDMA radio frequencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Receive diversity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 ALEOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 ACEware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AirLink MP User Guide Activating your MP on the Verizon Network . . . . . . . . . . . . . . . . . . . . . . . . . 19 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Installing MP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Verifying connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Confirming IP Address . . . . . . . . . . . . . . . . . . . . . .
Contents Install the MP modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Step 1—Mount the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Select a location for the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . 29 Mounting the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Ground the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AirLink MP User Guide Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Reset the MP modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 ACEview software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Launching ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Configuring the MP modem . . . . . . . . . . . . . . . . . . . . . .
2 2: Introducing the MP Modem • • • • • • • • • Receive diversity ALEOS ACEware Connection methods Virtual serial port Networking Applications Software Documentation Note: Do not connect the MP modem to a USB port on a computer before installing the software. The Sierra Wireless MP modem provides a wireless network connection for portable computers in vehicles or offices.
AirLink MP User Guide • Circuit switched (dial-up) data, using the earlier CDMA IS-95 specification, supports data connections to any dial-up service at rates up to 14.4 kbps. The MP597 modem is primarily designed to provide 1x or better data connections but it also allows for Circuit Switched Data (CSD) connections in areas that have CDMA IS-95 coverage but no 3G high-speed packet service.
Introducing the MP Modem ALEOS ALEOS, the embedded core technology of the Sierra Wireless AirLink products simplifies installation, operation and maintenance of any solution, and provides an always-on, always-aware intelligent connection for mission-critical applications.
AirLink MP User Guide Simplified Deployment ACEmanager provides the ability to remotely set up and configure your Sierra Wireless AirLink products. Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI. Templates allow you to easily configure other devices in your fleet with identical settings, ensuring a simple, accurate deployment.
Introducing the MP Modem Figure 2-2: Modem Doctor Connection methods You can connect the MP modem to a USB, Ethernet (RJ45), or serial (DB9) port on a computer. When connected to a USB or Ethernet port, the MP modem behaves like a network card. When connected to a serial port, the MP modem behaves like a dial-up modem. The MP modem also supports connections via IEEE802.11b/g if you are implementing a WiFi version.
AirLink MP User Guide Special MP modem modes such as GPS that are supported on a serial port are also available on the virtual port. For example, with the virtual port enabled, a mapping application on your computer that normally listens for GPS messages on a serial port listens for those same messages on the virtual port. Networking IPSec IP protocol that drives the Internet is inherently insecure.
Introducing the MP Modem GREGRE GRE (Generic Routing Encapsulation) tunnel is used to carry non-IP packets through an IP Network. Non -IP packets, that are send over the GRE tunnel, need to be first encapsulated. Hence, ALEOS is used to configure and encapsulate non-IP packets and transmit over IP through the GRE tunnel.
AirLink MP User Guide Software The MP modem comes with the following software: • ACEview, the software for the MP modem which allows you to manage and monitor your connections. • The driver that forms the interface between the MP modem and your Windows operating system. • The firmware that is stored in non-volatile memory. The MP modem has an embedded radio module, also made by Sierra Wireless, Inc.
Introducing the MP Modem Tools and Reference Documents User Guide Description ALEOS User Guide This document discusses software configuration in ACEmanager and about the explains different ALEOS features. ACEview User Guide This document explains the use of this utility tools which is used to view and monitor the connection state of a Sierra Wireless AirLink device. ACEnet User Guide This document explains the use of ACEnet services for remote management of Sierra Wireless AirLink device. Rev 2.
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3 3: Getting Started • Plan your MP modem installation • Required equipment • System requirements This chapter provides: • An overview of the installation process • Information about the equipment you’ll need • System requirements for the clients you want to use with the MP modem • Planning considerations Overview of installation steps: • Plan the installation. · Location · Connection type · Routing • Ensure required equipment is available.
AirLink MP User Guide started, when the ignition is in accessory mode, or independently of the ignition). • If you are installing the MP modem in an office, an AC/DC adapter is available. Warning: Risk of electric shock: Only use the supply voltages listed in this user guide. Warning: When using AC to DC adapter the ambient temperature should not exceed 40 0C.
Getting Started · The Ethernet cable should have RJ-45 connectors. The MP modem’s performance is affected by the type of Ethernet card in the computer and the type of cable used. The minimum requirement for the Ethernet cable is an unshielded twisted pair (UTP) cable, category 3 or 4. For better performance, use a shielded, category 5 cable. The maximum length is 100 m (328 feet). Note: If GPS is being implemented, you require either two antennas or a combination Main RF and GPS antenna.
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1 1: Activating your MP on the Verizon Network • • • • Product Overview Installing MP Verifying connection Configuring through ACEmanager • Activating Using AT Commands This Quick Start guide provides step-by-step directions for activating your MP on Verizon’s network. Product Overview Note: Do not connect the MP modem to a USB port on a computer before installing the software. The Sierra Wireless AirLink MP modem provides a wireless network connection for portable computers in vehicles or offices.
AirLink MP User Guide Installing MP For installing the latest software version (.exe file), you can go to the Sierra Wireless website: http://www.sierrawireless.com/support. For the updater tool to execute, please install the USB drivers available on the website before executing the .exe file. Tip: Copy the USB Serial Driver.inf file to your desktop. Then power up the MP597W and connect USB. Install from specific location and point to this .inf file.
Activating your MP on the Verizon Network The default private for Ethernet is also in a different subnet from the other connection types. Table 1-1: Factory Defaults Interface MP Connected Device Ethernet Private default 192.168.13.31* 192.168.13.100 USB/NET 192.168.14.31 192.168.14.100 DUN 192.168.15.31 192.168.15.100 Wi-Fi* 192.168.17.31 192.168.17.100 *can be changed via AceManager Figure 1-2: ration: Interface selection Configu c.
AirLink MP User Guide Figure 1-3: Reset Modem Installation begins and can take up to a few minutes. Figure 1-4: Installing Once the installation is complete, you will get a confirmation screen.
Activating your MP on the Verizon Network Figure 1-5: Installation Complete Verifying connection Verify that your modem is connected by checking the Network Connections window in your computer. Figure 1-6: Verify USB Connection Confirming IP Address Check the IP Address in your Local Area Connection window. Figure 1-7 shows USB connection. Rev 2.0 Mar.
AirLink MP User Guide Figure 1-7: Confirm IP Address Configuring through ACEmanager AceManager is a free utility. Follow the steps below to connect to AceManager for configuring the modem. • Ensure MP connectivity to access AceManager. • Go to: http://192.168.13.31:9191 (ethernet connection) the first time you connect to AceManager. Activating Using AT Commands An alternate method to configure and activate your MP is by using AT commands sent directly to the modem with a terminal application.
Activating your MP on the Verizon Network Activating the Modem 1. Put modem into passthru mode to by-pass ALEOS. This will allow direct communication with the wireless module for programming. Entering passthru will take 10-15 seconds and will return an ‘OK’ when it is complete. AT\APASSTHRU 2. Verify you are in Passthru mode. AT!STATUS 3. Unlock the module. AT~NAMLCK=MSL Tip: The MSL is a six digit number that is unique to each modem. 4. Set the MDN and MSID. AT~NAMVAL=0,MDN,MSID,0,65535 5.
AirLink MP User Guide Tip: PassThru can only be exited by resetting or power-cycling the modem. This mode cannot be entered via a remote Telnet session. You can configure a string of AT commands to be sent to the MP when it enters PassThru and other PassThru settings. PassThru Mode allows only specific AT commands. Some ALEOS commands will be unavailable when the MP is in PassThru mode. The commands usable also depend heavily on the modem model number (found on the label on the top of the MP).
2 2: Hardware and Software Installation • Installation overview • Install the MP modem This chapter provides instructions for installing the MP modem, installing the ACEview software, and activating your account. The MP modem installation should be done by a professional. Before you begin the installation, ensure that you have all the necessary components and equipment listed and have read the “Installation overview” section below.
AirLink MP User Guide Connector panel The MP597 modem has the following connectors: GPS antenna (female SMA) RS-232 serial (female DB9) USB (Type B) Serial Host Diversity USB Host Ethernet GPS WAP antenna for wireless access (RP-SMA) for MP WiFi only I/O connector (DB15HD) I/O WAP Ethernet Host SMA connector Power Main RF Power harness (Molex connector) Diversity antenna (SMA) Main RF antenna (female TNC) Figure 2-2: MP597 modem rear connectors GPS and I/O options The MP modem provides suppor
Hardware and Software Installation Do not connect the cable to the computer until you have installed the software. 5. Install the software. Note: Please refer to MP 597 Quick Start Guide for instructions on software installation and MP modem activation. 6. Start ACEview and activate your account. 7. Test the system. Install the MP modem Step 1—Mount the MP modem Note: Power off the MP modem, your computer, and any other devices while you are connecting cables.
AirLink MP User Guide 3. Use the supplied mounting screws and washers to secure the MP modem through the holes along the edge of the case bottom. Figure 2-3: Mounting the MP modem. Arrows indicate the mounting holes. Ground the MP modem Note: Electrical installations are potentially dangerous and should be performed by personnel thoroughly trained in safe electrical wiring procedures for vehicles. Automotive installations usually provide a good quality ground for each piece of electrical equipment.
Hardware and Software Installation You can also use a ground screw on the connector panel of the MP modem. Use a 16-gauge wire if you choose to use a ground screw. A ground screw is not required as long as the power harness is properly grounded. I/O Power If you are using a ground screw, insert it here. Figure 2-4: The ground screw connector on the connector panel. Note: Tighten cables connected to the MP modem by hand. Do not use tools.
AirLink MP User Guide For more information about antennas for your installation contact your account manager. GPS antenna The GPS antenna connects to the MP modem using a male SMA connector. Contact your account manager for more information about compatible GPS antennas. MP WiFi only The AP antenna must be installed by an RF professional. The AP antenna connects to the MP modem using a reverse polarity male SMA connector.
Hardware and Software Installation GPS antenna USB Host Serial Host Main RF Diversity Diversity RF antenna GPS RF antenna Figure 2-5: The MP modem’s SMA connector for the GPS and AP antennas (top), and the TNC connector for the Main RF antenna (bottom right). The AP antenna must be installed by a professional and there must be a separation of at least 20 cm. between the AP antenna and the main RF antenna.
AirLink MP User Guide The battery (red) and ignition sense (white) wires in the power harness include 5 A fuses. The black ground wire is not fused. (See Ground the power harness on page 35.) Replacement power harnesses are available from Sierra Wireless. Note: The battery cable used for a car, truck, or other mobile connection must be less than 3 meters in length. Vehicle installation This section applies to installing the MP modem in a vehicle.
Hardware and Software Installation • Engine on only. Connect the white ignition sense wire to the vehicle’s ignition switch so that the MP modem is powered on only when the ignition key is switched to the full “On” position, that is, when the engine has been started. In this configuration, the engine must be running for the MP modem to be on. —or— • Accessory on.
AirLink MP User Guide Crimp terminals If suitable terminal connection points are available on the vehicle for power and ignition sense, then using automotive crimp terminals is recommended. When using crimp terminals, do not leave bare wire exposed. Do not use a crimp terminal for more than one wire unless it is designed for that purpose. Office installation Use the AC/DC adapter available from Sierra Wireless to connect the power harness to a standard outlet.
Hardware and Software Installation DB9 MALE 1 DB9 female connector 5 9 6 1. Data Carrier Detect (DCD) 2. Transmitted Data (TxD)* 3. Received Data (RxD)* 4. Data Terminal Ready (DTR) 5. Signal Ground (GND) 6. Data Set Ready (DSR) 7. Clear To Send (CTS) 8. Request To Send (RTS) 9.
AirLink MP User Guide GPS protocols and commands Note: The “MP 3G Modems TAIP Reference manual” (document #2130312) provides a description of the TAIP commands that can be used with the MP modem. This is available at www.sierrawireless.com . Information about Trimble GPS modules, including more documentation on TAIP commands, is available at www.trimble.com. More information on NMEA message standards is available at www.nmea.org.
Hardware and Software Installation TAIP Message Identifiers IP Initial Position LN Long Navigation Message PV Position/Velocity Solution RM Reporting Mode RT Reset ST Status TM Time / Date VR Version Number I/O device installation and configuration The I/O port on the MP modem allows for remote monitoring of gauges, sensors, and alarms. You can use this feature to display readings from instruments or gauges and to remotely monitor panic buttons or alarms.
AirLink MP User Guide 1 6 11 5 10 15 DB15HD male cable DB15HD female connector on rear of MP modem 1. Reserved—do not connect 2. Reserved—do not connect 3. Digital Input/Output 1 4. Digital Input 3 5. Reserved—do not connect 6. Reserved—do not connect 7. Analog Input 2 8. Analog Input 4 9. Reserved—do not connect 10. Ground (GND) 11. Digital Input/Output 2 12. Digital Input 4 13. Reserved—do not connect 14. Analog Input 1 15.
Hardware and Software Installation Typically a digital input device should be connected between Ground (Pin 10) and the input port (Pin 3, 4, 11, or 12). Figure 2-11: A button wired to Pin 4 (digital input) and Pin 10 (Ground). The pins report a logic high on an input of 3.45 VDC. An internal pull-up resistor provides a high condition when the switch is open. The digital input pins report a logic low on an input between 0 VDC and 0.8 VDC.
AirLink MP User Guide Figure 2-12: Wiring for using Pin 3 (digital output) as an electronic switch. Pin 10 is Ground. The digital I/O ports provide open-collector output to a maximum of 500 mA. Analog input devices Analog input devices are those that generate a signal of varying voltage, based on the state of an instrument or gauge. An example of an analog input device might be a sensor that detects the vehicle’s speed.
Hardware and Software Installation Step 5- Start ACEmanager ACEmanager is a free utility. Follow the steps below to connect to ACEmanager. • Ensure MP connectivity to access ACEmanager. • Go to: http://192.168.13.31:9191 the first time you connect to ACEmanager. • Enter username as User and password as 12345. • By default ethernet uses public mode and all other interfaces are in private mode using different subnets to differentiate the connection types.
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3 3: MP Modem Operation • Status indicators • ACEview software Operating the MP modem requires some knowledge of both the MP modem hardware and the ACEview software. This chapter describes the basics of each. Turning the MP modem on and off If the MP modem is installed in a vehicle, the way in which the MP modem is wired determines how it is powered on and off.
AirLink MP User Guide Status indicators The MP modem’s indicator panel includes four indicator lights.: GPS indicator Power indicator Transmit (Tx) Receive (Rx) indicator indicator Figure 3-1: The indicator panel of the MP modem. The following table shows the behavior of the LEDs during normal MP modem operation: Table 3-1: LED operation LED Power Behavior Indicates Off MP modem is not powered. On solid MP modem has established a network connection. Tx Flashing MP modem is transmitting data.
MP Modem Operation ACEview software ACEview is the program used to manage and monitor the MP modem. For information about installing ACEview, see the AceView User Guide. ACEview allows you to: Note: Depending on the operating mode, it may not be necessary to run ACEview to use the MP modem, but it does provide useful status information. • Determine signal strength, roaming status, and other network connection parameters. • Monitor the status of the MP modem and network services.
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4 4: Configuring the MP modem • ACEmanager • Using a Terminal Application with AT Commands • AT Command With ALEOS as its “brain”, the MP is a highly configurable device. To configure your MP, you have two options. You can use the configuration and management applications of the AceWare suite or you can use a terminal emulator application such as HyperTerminal, PuTTY, or many others. ACEmanager To get a more expanded view of the other ACEmanager features, refer to the ACEmanager Guide.
AirLink MP User Guide Figure 4-1: HyperTerminal 1. Choose a name and icon for your connection a. Choose a name for your connection, such as MP or Sierra Wireless AirLink Solutions. The name and icon are only for your own reference so you can find the connection at a later date. Tip: If you want to have a connection saved for both local and remote, it is recommended the connection name reflect the connection type, i.e. MP local. b. Select OK. 2. Connect to Using USB/Serial: a.
Configuring the MP modem Figure 4-2: Connect To b. Change or verify the settings: · Bits per Second: 115200 (default) · Data Bits: 8 · Parity: None · Stop Bits: 1 · Flow Control: Hardware. Figure 4-3: Port Settings Tip: If you have configured the MP for settings different than the defaults for Bits per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your changed settings. c. Select OK. Using Ethernet: d. Type in 192.169.14.31 for Host Address.
AirLink MP User Guide 192.168.14.31 f. Select OK. 3. Connected Connecting on USB/net will prompt for password.
Configuring the MP modem Figure 4-5: HyperTerminal : connected a. If you are prompted for a password, enter 12345 (default password). Tip: You will not be prompted for a password if you connect using a COM port. b. Type AT and press Enter. You should get a reply of “OK” or “0”. c. To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. d. If you get a reply of “OK”, then you entered the command successfully.
AirLink MP User Guide • AT Commands are not case sensitive. A capital “E” is the same as a lowercase “e”. • When you are using a terminal connection, if you enter a command which is recognized by the MP, it will respond with “OK”. If the command is not recognized, the response will be “ERROR”. • Those commands applicable only to certain model numbers of the MP will be noted. Caution: Symbols listed with commands, such as *, /, &, or ?, are part of the command and must be included.
A: Support and Warranty Technical support To obtain technical support for your MP modem, and firmware and software upgrades, please contact your account manager. Online technical support resources are also available at www.sierrawireless.com. Warranty Sierra Wireless, Inc. warrants the MP modem against all defects in materials and workmanship for a period of three (3) years from the date of purchase. The sole responsibility of Sierra Wireless, Inc.
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B: Technical Specifications This chapter provides technical data for the MP597 modem. Note: The technical specifications are subject to change without notice.
AirLink MP User Guide Environmental specifications Operating temperature MIL 810F, Method 501.4, 502.4 -30°C to +70°C (-22°F to +158°F) Storage temperature MIL 810F, Method 501.4, 502.4 -40°C to +85°C (-40°F to +185°F) Humidity 95% RH non-condensing MIL 810F, Section 507.4 Drop MIL 810F, Section 516.5 D Shock MIL 810F, Method 516.5 Annex C (Fragility) Vibration MIL 810F, Method 514.5, Cat 5, Section 2.2.2 Procedure II (Loose Cargo) ASTM D-4169 (Restrained Cargo) MIL 810F, Method 514.
Weight and dimensions Weight and dimensions Weight 0.9 kg (2 lbs) Height 49 mm (1.93 in) Width 138 mm (5.43 in) Length 176 mm (6.93 in) Case material Metal Case surface Scratch-resistant powder coat paint Host interfaces Serial One — DB9 female USB One — USB Type B, USB 1.1/2.0 compliant Ethernet One — RJ45 female Other interfaces Rev 2.0 Mar.
AirLink MP User Guide GPS specifications Satellite channels 12 channel, continuous tracking Protocols TSIP, TAIP, NMEA 0183 V3.0 Acquisition times Re-acquisition: 2 sec. Hot start: 9 sec. Warm start: 35 sec. Cold start: 39 sec. Accuracy Horizontal: < 3 m (50%), < 8 m (90%) Altitude: < 10 m (50%), < 16 m (90%) Velocity: 0.06 m/sec Sensitivity Tracking: –152 dBm Acquisition: –142 dBm Operational limits Velocity: 515 m/sec. I/O port characteristics Absolute maximum voltage -0.
Wireless access point specifications Wireless access point specifications Rev 2.0 Mar.10 Standards IEEE 802.11b, IEEE 802.11g, IEEE 802.11i Channels 1 (2.412 GHz) to 11 (2.462 GHz) Band 2.
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C: Regulatory Information • • • • • Canada U.S.A. Important Note FCC Caution Approved antennas Note: Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment.
AirLink MP User Guide The Main RF Main RF antenna must be mounted such that there is a separation distance of at least 20 cm (8 inches) between the Main RF antenna and the body of the user or any nearby persons. For the MP modem, the maximum gain for the AP antenna must not exceed 3 dBi, and the AP antenna must be professionally installed with a separation distance of at least 20 cm away from the Main RF antenna, per FCC Part 15 requirements.
