user manual

110 Section 5B: Terms and Conditions
we collect and keep to pay for the costs of complying with government programs
such as number pooling and portability, and Enhanced 911 service; these charges
are not the taxes nor government imposed assessments.
Invoicing & Payment. Invoicing cycles and dates may change from time to time.
Monthly recurring and related charges for Services are generally invoiced one
invoicing cycle in advance. Other charges are invoiced soon after they are incurred.
Most usage is generally applied to the invoicing cycle in which they are incurred,
but in some instances may be applied to subsequent invoicing cycles. You are
responsible for all charges associated with any device activated on your account,
regardless of who used the device. You must pay all charges by the due date on
the invoice. Past due amounts accrue late charges until paid at the rate of 5% per
month or at the highest rate allowed by law and may result in immediate
suspension of your account. If you agree to any auto-payment option through
banking or credit account, we may initiate payment from the account for all
amounts we invoice you without additional authorization or notice. Based on your
credit or payment history, we may require certain forms of guaranteed payment
as a condition of maintaining Services. If we invoice you for amounts on behalf of
a third-party, payments received are first applied to amounts due to us. You may
be charged additional fees for certain methods of payment and for payments
denied by a financial institution. Acceptance of payments (even if marked “paid in
full”) does not waive our right to collect all amounts that you owe us.
Disputed Charges. Disputes concerning any charges invoiced must be raised within
60 days of the date of the invoice. You accept all charges not disputed in this time
period. Disputes can only be made by calling or writing us as directed on your
invoice.
Account Spending Limit & Deposits. We may impose an account spending limit
(“ASL”) on any account without notice. We will notify you of an ASL based on your
credit or payment history and may reduce the ASL at any time with prior notice.
An ASL should not be relied on to manage usage on your account. We may
suspend an account without prior notice when the account balance reaches the
ASL, even if the account is not past due. Services can be restored upon payment of
an amount that brings the account balance below the ASL and any past due
amounts. If we require a deposit for you to establish or maintain an account, we
will hold the deposit as partial guarantee of payment for Services. We may change
the deposit amount at any time with notice for good reason. Except as we allow, a
deposit may not be used to pay any invoice or delay payment. The deposit
amount, the length of time we hold the deposit and changes to the deposit
amount are determined based on your credit and payment history. The rate of