• Installation requirements 3 • Pre-installation • Installing a microSD card • Installing the USB 598 USB adapter and Watcher software 5 • Connecting to Mobile Broadband networks 7 • Configuring your iPass Mobile Broadband USB adapter to work with iPassConnect™ • Verifying that your iPass Mobile Broadband USB adapter can connect to the network • What to do if iPassConnect does not recognize your iPass Mobile Broadband USB adapter 11 • Removing your iPass Mobile Broadband USB adapter from
INSTALLATION REQUIREMENTS • iPassConnect software version 3.5x or later • Windows® 2000, Windows XP (Home or Professional), or Windows Vista • Microsoft Internet Explorer 7.0 or higher • Hard Drive Space: 32 MB • RAM: 32 MB • USB Port • Pentium Processor: 150+MHz The Sierra Wireless USB 598 Mobile Broadband USB adapter is designed to auto-install, without requiring a CD-ROM for installation. To install your USB adapter, simply insert the device into an open USB port on your computer.
INSTALLING A microSD CARD The Sierra Wireless USB 598 modem is built to accommodate a microSD™ external storage card. To use the microSD feature, gently flip open the tab (labeled “microSD”) on the side of the modem (1), as shown in the photo below. Gently insert the microSD card, (label facing up—see the photo below), into the slot on the side of the modem (2) until the microSD card clicks into place. Once inserted, connect your modem to the USB port of your computer.
4. A new window will appear (TRU-Install), as shown below; click OK to begin the installation of the Watcher program. 5. On the Sierra Wireless Watcher InstallShield screen, select Install to begin. 6. You must accept the terms and conditions of the software license agreement (while it is possible to adjust the installation folder, it is highly recommended that you leave it set to the default), and then click Next to continue. 7.
CONNECTING TO MOBILE BROADBAND NETWORKS iPassConnect automatically detects the Mobile Broadband network available to you, and displays it under Available Networks (as shown). 1. To connect, click on the network listing. 2. Click Connect and you will be connected. Note: If you insert your iPass Mobile Broadband USB adapter after iPassConnect has been launched, it may take up to 20 seconds to recognize the device.
If you experience any problems during the installation process, these useful tips may help. If you require any further assistance, please contact your IT Help Desk or iPass Service Provider. CONFIGURING YOUR iPASS MOBILE BROADBAND USB ADAPTER TO WORK WITH iPASSCONNECT Your USB 598 modem comes preconfigured by the manufacturer, (Sierra Wireless), to automatically work with the iPassConnect Mobility Manager.
4. In Watcher, click the Menu button , and select Options (as shown below). 5. In the Options screen, under the Startup section, ensure that the Autolaunch on device insertion is set to No (as shown below). 6. Also under the Startup section, ensure that the Turn radio off on exit is set to No. 7. Click Apply. 8. Click OK.
4. Click Connect. Watcher should connect to the network. 5. Click Disconnect to disconnect from the network. 6. Exit Watcher by closing the window. WHAT TO DO IF iPASSCONNECT DOES NOT RECOGNIZE YOUR iPASS MOBILE BROADBAND USB ADAPTER Tip 1: Ensure that the Watcher program is not running. iPassConnect and Watcher use the same system resources to access your iPass Mobile Broadband USB adapter. As a result, Watcher must be closed in order for iPassConnect to recognize the device. 1.
5. In the Mobile Data tab, click Refresh. This should populate the information in the screen as shown: If the information is not populated, or if it reports errors in the fields, your device may not be installed correctly. You may have to reinstall the USB adapter: • Go to Start, select Control Panel, then use the Add or Remove Programs function to remove the program ‘Sierra Wireless Watcher’. • Reinstall your iPass Mobile Broadband USB adapter following the directions in this guide.
Tip 3: Ensure that Watcher can recognize your iPass Mobile Broadband USB adapter 1. If iPassConnect is running, close it. Also, ensure it is not running in the System Tray. If it is, click the System Tray icon and choose Disconnect & Exit or Exit. 2. Launch Watcher and check the status message and icons: • No Device Detected; : Your iPass Mobile Broadband USB adapter is not being recognized by Watcher. First, ensure that your device is inserted and the power LED is amber (blinking) or red.
The Sierra Wireless USB 598 Mobile Broadband USB Adapter KEY FEATURES: • CDMA 1xEV-DO (Revision A), 1xEV-DO (Release 0), 1xRTT, IS-95 • QSC™ 6085 chipset • Cellular (800 MHz) and PCS (1900 MHz) bands • Receive diversity (both 800 MHz and 1900 MHz bands) • Durable high performance antenna design • 2-in-1 Device – Up to 4 GB of storage on microSD card, inserted into microSD slot on device • TRU-Install Auto-install feature for ease of use HIGH-PERFORMANCE ANTENNA DESIGN Sierra Wireless has devel
DIMENSIONS: 74mm (L) x 24mm (W) x 12mm (H) Weight: with cap: 25 grams; without cap: 22.6 grams Volume: with cap: 19.8 cc; without cap: 15.5 cc VISUAL INDICATOR (LED): 3-Color Service State LED (Power LED and Status LED – Blue, Amber, Off) INCLUDED ACCESSORIES Notebook monitor clip and USB cable Carrying pouch Lanyard OPTIONAL ACCESSORIES (Available via 3rd party vendor; not sold by iPass) microSD card (up to 4 GB) External antenna option Copyright © 2009, Sierra Wireless, Inc.