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Sprint Mobile Broadband USB Modem by Sierra Wireless 598U www.sprint.com © 2011 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. © 2011 Sierra Wireless. All rights reserved. Sierra Wireless, the Sierra Wireless logo, and the red wave design are trademarks of Sierra Wireless.
Table of Contents Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . i How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Introducing the Sprint Mobile Broadband USB Modem . . . . . . . 1 1A. Introducing the Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . 2 Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Section 3: Technical Specifications, Regulatory and Safety Information, and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 3A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . .
Your Sprint Mobile Broadband USB Modem Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB modem offers more freedom than ever before. No wires, no cables—just access to your data when you need it. The power of the Internet is truly at your fingertips.
How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider—clear connections, easy-to-understand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry-free. We know you’re eager to start using your USB modem right away, and the sections of this guide are designed to help you do just that.
Section 1 Introducing the Sprint Mobile Broadband USB Modem
Section 1A Introducing the Sprint Mobile Broadband USB Modem ⽧ Your Sprint Mobile Broadband USB Modem (page 2) ⽧ TRU-Install (page 3) ⽧ Package Contents (page 3) ⽧ Care and Maintenance (page 4) This section introduces your Sprint Mobile Broadband USB modem, and describes what is included with your USB modem. Your Sprint Mobile Broadband USB Modem The Sierra Wireless 598U USB modem is a dual-band wireless USB modem.
To install the drivers and software, you do not need an installation CD. Your USB modem uses the Sierra Wireless TRU-Install feature—the drivers and software are installed when you insert the USB modem into your Windows or Mac computer. Note To get the latest drivers and software, visit www.sprint.com/downloads.
Care and Maintenance As with any electronic device, the USB modem must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the USB modem: 䢇 The USB modem should fit easily into an available USB slot. Forcing the USB modem into a slot may damage the connector pins. 䢇 Protect the USB modem from liquids, dust, and excessive heat. 䢇 When not installed in your computer, store the USB modem in a safe place.
Section 2 Installing and Using the USB Modem
Section 2A Installing the Software ⽧ Installing the Software on a Windows Computer (page 6) ⽧ Installing the Software on a Mac Computer (page 9) The installation process has two stages: 䢇 Installing the Software and Drivers — Insert the USB modem to install the drivers and the software (for Windows, see below; for Mac, see page 9). 䢇 Activating Your USB Modem — Start the software, and activate your account and configure the USB modem to use your account. For complete instructions, see the user guide.
Note Installing the Software Installing the Software and Drivers Windows Vista users: You must log in with administrative privileges to install the software and drivers. Windows XP users: You may need to log in with administrative privileges, depending on your Windows configuration. As part of the installation process you may be prompted to restart your computer; save any open documents. 1. If your USB modem has not yet been activated, ensure you are in the network coverage area (not roaming). 2.
Windows detects the USB modem and installs the drivers for it. This may take a few minutes. Once completed, the system tray may display “Your devices are ready to use” or “Your new hardware is installed and ready to use.” The LED indicator is lit (blue, or blinking amber); the Sprint logos on the front of the USB modem are also lit. 4. If the Software Installation Wizard has not started automatically, in Windows Explorer browse to the entry (under My Computer) and run AppLaunch.
computer. Wait until your computer restarts. 11. Proceed to “Starting the Windows Software” on page 11. Installing the Software on a Mac Computer System Requirements The Sprint Mobile Broadband USB modem is supported on a MacBook™, MacBook Air™, MacBook Pro, PowerBook® G4, Power Mac® G5, or desktop iMac computer running Mac OS X version 10.4 or newer. To check your version, from the Apple menu ( ) choose About This Mac. If your version is earlier than 10.4, then you must upgrade to version 10.
3. Gripping both sides of the USB modem, insert it into your computer’s USB slot. Alternatively, you can attach the USB extension cable to your computer’s USB slot, connect the USB modem and laptop clip to the USB extension cable, and then attach the laptop clip to the top of your laptop’s screen (see page 13). WARNING If your computer’s USB slot is vertical, use the supplied USB extension cable and laptop clip.
Using Your Modem Section 2B Using Your USB Modem ⽧ Starting the Windows Software (page 11) ⽧ Starting the Mac Software (page 11) ⽧ Activating Your USB Modem (page 12) ⽧ Using the USB Extension Cable and Laptop Clip (page 13) ⽧ Viewing the User Guide (page 14) ⽧ Removing the USB Modem (page 15) ⽧ Contacting Sprint Customer Service (page 15) ⽧ Troubleshooting (page 16) Starting the Windows Software 䊳 Double-click the program’s icon [ ] on your desktop.
Activating Your USB Modem If your USB modem has not been preactivated or you have not activated it at the time of purchase, you must activate your account and configure the USB modem to use your account. If the “One Touch Activation” window appears, click Yes to indicate that you’d like to have the network autoprogram your USB modem. Sprint SmartView will display “Preparing services, Please wait.
Optionally, you can use the provided USB extension cable and laptop clip. The laptop clip fits on top of your laptop screen and holds your USB modem. This allows you to use your USB modem in crowded spaces. 1. Remove the protective cap from the USB modem by placing your fingers on the sides of the cap and carefully pulling it off. 2. Slide the USB modem into the laptop clip. 3. Connect the extension cable to the USB modem. USB modem Laptop clip USB extension cable 4.
5. Place the laptop clip, with the USB modem in it, on top of your laptop screen, as shown in the photo below. Viewing the User Guide The user guide provides detailed information on the Windows and Mac versions of the Sprint SmartView software. 䊳 In Windows, select Start > All Programs > Sprint > SmartView > Users Guide. – or – On your Mac desktop, double-click Sprint SmartView User Guide.PDF. 14 Section 2B.
1. Exit the Sprint SmartView software if it is open. 2. If a memory card (microSD™) is inserted into the USB modem, ensure that you have completed any file transfers, and then safely remove the hardware: Click the Safely Remove Hardware icon ( in Windows Vista; in Windows XP) in the system tray, and click the Safely remove Mass Storage Device entry for the memory card. 䡲 䡲 – or – On your Mac, eject the drive. 3.
Troubleshooting For a more complete listing of errors and possible solutions, please see the user guide or online Help. You may also visit www.sprint.com or contact Sprint Customer Service (see above). Problem/error Solution The USB modem has no power. Ensure the following: (The LED indicator is off.) 䢇 䢇 No service is available. Try the following: (The 䢇 LED indicator is off.) 䢇 䢇 16 The USB modem is properly inserted.
Using a Memory Card Section 2C Using a Memory Card (microSD) ⽧ Inserting the Memory Card (microSD) (page 17) ⽧ Removing the Memory Card (microSD) (page 18) With your USB modem and a microSD memory card (sold separately), you can store files (for example, files you download from the Internet) or transfer files (for example, images and music) between SD-compatible devices, without the need of another flash drive. Your computer recognizes the memory card as a removable storage device.
Note Formatting erases all the data on the memory card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the memory card. Removing the Memory Card (microSD) Note The memory card can be easily damaged by improper operation. Please be careful when inserting, removing, or handling it. DO NOT remove a memory card while files are being accessed or transferred. Doing so will result in loss or damage of data. 1.
䢇 䢇 To avoid loss of data, DO NOT remove the memory card while files are being accessed or transferred. DO NOT turn off or restart your computer, or put it into standby mode, while using a memory card. Doing so will result in loss or damage of data. Section 2C.
Section 3 Technical Specifications, Regulatory and Safety Information, and Warranty
Section 3A Technical Specifications ⽧ LED Operation (page 22) ⽧ Radio Frequency and Electrical Specifications (page 24) ⽧ Software Specifications (page 25) ⽧ Environmental Specifications (page 26) ⽧ Mechanical Specifications (page 27) This section describes the LED indicators and various specifications of your Sprint Mobile Broadband USB modem. LED Operation Your USB modem has two LED indicators. They operate as follows: LED 22 State of LED Indicates Off The USB modem has no power.
State of LED Indicates Blue, blinking The USB modem’s firmware is being updated. Do not remove the USB modem. Amber, blinking The USB modem is searching for service. If this state persists, try the following: 䢇 䢇 䢇 Reorient your computer. If you are inside a building or near a structure that may be blocking the signal, change the position or location of your computer. Check with Sprint — a network or account problem may be preventing the USB modem from obtaining service.
LED State of LED Indicates Blue, blinking 1xEV-DO coverage is detected. Ready to connect to the network; see the user guide. Blue, not blinking The USB modem is connected to a 1xEV-DO network and can send or receive data. Radio Frequency and Electrical Specifications 24 Approvals Compliant with: IS-2000 Release 1.0 (CDMA (1X), IS-707-A Data, IS-856 (CDMA 1xEV-DO), IS-866, IS-878, IS-890, CDMA Development Group FCC (ID: N7NU598) Industry Canada (ID: 2417C-U598) Voltage +5.
PCS: 1930 to 1989.95 MHz Cellular: 869.04 to 893.97 MHz GPS: 1575.42 MHz Channel spacing 1.25 MHz Frequency stability ±150 Hz Specifications Receive Software Specifications Position Location Mobile Station based Data service IS-707A Mobile IP Supported SMS (IS-637) Not supported FAX Not supported OMA-DM Supported OTASP (IS-683A, IS-683B, IS-683C) Not supported OTAPA Not supported PRL (preferred roaming list) Supported Authentication Supported Section 3A.
NAM Single Voice Not supported E911 Not supported TTY/Accessibility Not supported Environmental Specifications 26 Operating temperature -20 to +55°C Storage temperature -40 to +85°C Humidity 95%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours (non-operating). Drop 1 m on concrete on each of 6 faces, 2 times Section 3A.
Dimensions (W x L x H) 24 mm x 74 mm x 12 mm Power button Not supported Headset jack Not supported LED Amber/blue Section 3A.
Section 3B Regulatory Information ⽧ Regulatory Notices (page 29) ⽧ Patents (page 31) ⽧ Trademarks (page 31) ⽧ Copyright (page 31) ⽧ Limitation of Liability (page 32) ⽧ Additional Information and Updates (page 32) This section contains important regulatory notices about your Sprint Mobile Broadband USB modem, and also patent and other information. Note 28 This USB modem is approved for use in normal-size laptop computers only (typically with 12" or larger display screens).
Regulatory Information Regulatory Notices The design of the 598U USB modem complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of radio frequency (RF) exposure for portable devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S. and international standards bodies: 䢇 ANSI / IEEE C95.
WARNING (EMI) - United States FCC Information - This equipment has been tested and found to comply with the limits for a Class B computing device peripheral, pursuant to Parts 15, 22, and 24 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Regulatory Information Regulations (DFARs) Section 252.227-7013 for Department of Defense contracts, and as set forth in Federal Acquisitions Regulations (FARs) Section 52.227-19 for civilian agency contracts or any successor regulations. If further government regulations apply, it is your responsibility to ensure compliance with such regulations. Patents This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from QUALCOMM® 3G.
Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless.
Important Safety Information Section 3C Important Safety Information ⽧ Important Notice (page 33) ⽧ Safety and Hazards (page 34) Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Safety and Hazards Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless (598U USB modem) in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sprint Mobile Broadband USB modem by Sierra Wireless (598U USB modem) MUST BE POWERED OFF. It can transmit signals that could interfere with this equipment.
Important Safety Information Section 3C.
Section 3D One-Year Limited Warranty THIS PRODUCT IS PROVIDED TO YOU UNDER THE FOLLOWING TERMS AND CONDITIONS THAT CONTAIN LIMITATIONS ON WARRANTIES AND LIABILITIES AND YOUR REMEDIES. BY USING THIS PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS BELOW.
Section 3D.
FOR THE PRODUCT. THE LIMITATIONS IN THIS SECTION SHALL APPLY WHETHER OR NOT THE ALLEGED BREACH, DEFAULT, NON-PERFORMANCE, OR FAILURE IS A BREACH OF FUNDAMENTAL CONDITION OR TERM, OR A FUNDAMENTAL BREACH.
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