user guide Explore your VoqTM Beta Documentation
Contents 7 Getting Started 8 8 What’s in the box? Getting up and running 13 Knowing Your Phone 14 15 16 16 16 17 17 19 20 The VoqTM professional phone Flip-open QWERTY thumbpad Home screen myVoqTM screen Keypad Joystick Keys and buttons Programs Status icons 21 The Basics 22 22 22 23 23 24 25 Turning your phone on and off Locking and unlocking the keypad Setting the time and date Using the Quick List Entering text and numbers Navigating menus using numbers Navigating with the joystick Draft D (J
Voq User Guide 4 73 Synchronizing Your Phone 74 75 77 Synchronizing your Voq phone Getting started Synchronizing remotely 81 Configuring Your Phone 82 84 85 86 86 87 87 87 88 92 92 92 93 93 97 97 SIM lock PIN2 99 Browsing the Internet 100 102 Browsing the Internet Customizing Internet Explorer Phone Sounds Profiles Home screen About Accessibility Beam Certificates Data connections Date and time Owner information Power management Regional settings Voq software updates 103 Playing Music, Game
Contents 123 Keystrokes 124 QWERTY thumbpad key strokes 127 Regulatory, Safety, and Warranty Information 132 Draft D (Jan.
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Getting Started What’s in the box? Getting up and running 1
Voq User Guide What’s in the box? Your box contains the following: • VoqTM handset • Battery • AC adapter/charger • Mono headset • Synchronization cable • Companion CD • Documentation: · VoqTM Pocket Reference · VoqTM User Guide (this guide) · Accessories fold-out If any items are missing, please contact your Voq dealer. 1 Insert your SIM card Your service provider will provide you with a SIM (Subscriber Information Module) card that contains all your account information.
Getting Started 2 Install the battery You cannot operate the phone without the battery even if the phone is attached to the AC adapter. 1 Insert the battery, bottom end first, into the opening on the back of the phone. 2 Lower the battery to the phone. Press the top of the battery until it clicks into place. To remove the battery: 1 Slide and hold the locking latch open. 2 With the latch open, pull the top of the battery away from the phone and lift out the battery.
Voq User Guide 4 5 Make a call Try your new phone by making a phone call or by calling your voicemail box, if you have one. Send an SMS 1 Flip open the QWERTY thumbpad. When you do, the phone displays the myVoq screen. 2 3 Start typing your message. When you finish typing, press the Send SMS soft key, located just below the display screen under Send SMS. In the Insert Contact screen, either: · type a phone number, the press Add. · type or choose a name from your contact list, then press Select.
Getting Started 6 Set up synchronization You can synchronize your E-mail, Contacts, Calendar, and Tasks so that the information on your phone and your desktop PC is the same and up to date. To do this you must install Microsoft® ActiveSync® and VoqTM Desktop Tools onto your desktop PC. To install the software, insert the Voq companion CD into the CD-ROM drive of your PC. On the Getting Started window, click Start Here and follow the instructions.
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2 Knowing Your Phone The VoqTM professional phone Flip-open QWERTY thumbpad Home screen myVoqTM screen Joystick Keys and buttons Programs Status icons
Voq User Guide The VoqTM professional phone Congratulations! Your new Voq phone will change the way you communicate. This innovative phone puts the best of wireless technology in the palm of your hand— make calls, send e-mail and SMS messages, browse the Internet, and manage your calendar. For a person on the go, it’s everything you need and more.
Knowing Your Phone Flip-open QWERTY thumbpad Press the Shift key twice to invoke shift lock. The next key you press will be in uppercase. The Voq phone has a remarkable flip-open QWERTY thumbpad that lets you create text messages and e-mails using a full-featured keyboard. To use the thumbpad, just flip it open and start typing. It’s that simple. When in the Home screen or on a call, opening the thumbpad launches the myVoq screen. You can cut, copy and paste just like on a PC keyboard.
Voq User Guide Home screen myVoqTM screen The Home screen is what you see when you first turn on your phone. You can change the background images and colors of your Home screen to suit you. You can even download your own images. For more information on customizing your display, see “Home screen” on page 86. The myVoq screen is what you see when you press or flip open the thumbpad from the Home screen or during a call. The Home screen is the starting point for many tasks.
Knowing Your Phone Joystick In the center of the phone is the joystick. You use it to move around the screens and select the items you want. The joystick moves in five directions: left, right, up, down, and in. End button • • • Ends voice or data calls. Ends the active call when you are on a conference call, or when you have another call on hold. Locks the keypad when you press and hold the button.
Voq User Guide Soft keys The phone has two keys located directly below the display. Each key performs the command displayed above the key. The command changes depending on the screen. Command Command Soft key Soft key On many screens, the right soft key is called Menu. The Menu soft key lists options that are relevant to what your are doing. It is a good idea to press Menu to check out the many options available to you.
Knowing Your Phone Programs Your phone comes with a number of installed applications as shown below. To access these applications, press Start. Inbox/SMS Read, write, and send e-mail and SMS messages. VoqMail Set customized alerts for incoming mail. Configure rapid, low-bandwidth, battery-saving mail delivery. Contacts Quickly find who you are looking for. Calendar Keep track of your appointments and events, and set up reminders. Internet Explorer Browse the Internet or visit a favorite site.
Voq User Guide myVoq Calculator A calculator that keeps a running tab of what you type. Use it to quickly divide up the restaurant bill, including tip and taxes. Infrared Beam information to/from other phones, PDAs, and laptops using infrared (Accessories folder). The phone displays a row of small icons across the top of the Home screen that provide information about the status of the phone, incoming calls, and messages.
3 The Basics Turning your phone on and off Locking and unlocking the keypad Setting the time and date Using the Quick List Entering text and numbers Navigating menus using numbers Navigating with the joystick About myVoq Browsing for files Using Secure Digital (SD) cards
Voq User Guide Turning your phone on and off Setting the time and date To turn your phone On or Off, press and hold the Power button. If you are in another application and you want to turn off your phone, return to the Home screen first Note: Your phone needs the correct date and time to by pressing before you press the Power button. If you remove the battery without turning Off the phone, you will not lose personal data such as contacts, calendar, tasks, and saved notes.
The Basics Setting number, time, and currency formats Number, time, and currency formats can vary depending on where you live. To change how numbers and dates appear on the screen: 1 Press Start > Settings > More > Regional Settings. 2 Scroll to the Locale field and choose your language location, for example, English (United Kingdom). This automatically changes the time and date format and other number settings for your area.
Voq User Guide Keypad input modes Predictive text If you need to enter text or numbers using the keypad, or the top row of numbers on the thumbpad, there are several modes to choose from. To change the input mode, press the * key when you are in a text field. Press and hold the * key to display a menu. These modes apply only to text fields. When you type using the keypad, your phone can predict and display words before all letters are pressed.
The Basics number on the keypad or the thumbpad to select the item. Joystick In To open your Calendar, press 3 on the keypad or the thumbpad. Joystick left or right Navigating with the joystick The joystick can help you navigate and select information quickly. For example, if you are changing the ring tone for your phone (Start > Settings > Sounds), you can use the joystick to select a tone without displaying a list.
Voq User Guide • Provides a "predictive search engine," which means that if you enter the letters "sco" on the thumbpad, the phone immediately returns a list of possible applications and entries where the letters appear. Reduces the frustration of text entry dramatically. In addition to powering a full keyboard, the "Send" capability further reduces the number of keystrokes you need to send messages. The default myVoq home screen looks like this.
The Basics Searching The myVoq program provides powerful search capabilities that check multiple applications and categories at the same time. Note: When the thumbpad is closed, myVoq uses 0-9 to find alphabetic names. When the thumbpad is open, myVoq uses the actual keyboard letters. To search, start typing. As you type, the program compares the letters, numbers, or characters you type with data in many of the applications listed on the phone, not just the Contacts list.
Voq User Guide You can also decide to send the note as an SMS or an e-mail message by pressing Menu and selecting Send as E-mail or Send as SMS. Browsing for files You can browse for files stored on the Voq phone by typing the a portion of the folder or a file name. When you see the filename, highlight it with the joystick, then press the left soft key to open the file. You can also use the File browser to navigate to a folder.
Making and Answering Calls Making calls Voice dialing Answering calls Reviewing calls 4
Voq User Guide Making calls There are many ways to make a call. The simplest is to dial the number and press . To end a call, press . What you see when you dial When you dial a number using the keypad, the phone matches what you type with the information stored in your Contacts list. For example, if you type 3, you might see a list of contacts that start with the letter E. This is because the number 3 also corresponds to the letter E.
Making and Answering Calls Find a contact/make a call using the joystick Redial the last number called 1 2 Press Contacts. Use the joystick to scroll to the person you want to call. Press 3 Press . The phone dials the default number for the contact. The Call History list displays the last 25 calls you made, received, and missed. 1 Press Start > Call History.
Voq User Guide 3 4 5 Call the second person, while the first is on hold. When the second person answers, the screen displays Conference. Press the joystick. To add more people, repeat steps 2 to 4. Speed dialing Speed dial shortcuts allow you to press and hold a single key or two keys on the keypad to make a call. To make a call using a speed dial shortcut: • If the speed dial number has a single digit (0-9), press and hold the key.
Making and Answering Calls • • Digits. Not speaker dependent. Anyone can say a number and have the phone recognize it. You do not need to record the digits. However, if the phone has trouble recognizing your speech, you can record the digits to “train” the phone. Main. Combines both modes, Voice Tags and Digits, and also recognizes commands. When you press and hold the Record button just below the On/Off button, the phone displays the Say Command screen.
Voq User Guide 2 3 4 5 Scroll to the contact for whom to create a voice tag, then press Options > Train. Wait for the prompt telling you to speak, then begin recording the voice tag. When prompted, repeat the voice tag. The phone plays back the voice tag. Press Exit when you have finished. 1 2 Note: Record voice tags in a quiet environment. Speak naturally using normal speech volume.
Making and Answering Calls Advanced dialing options Answering calls You can add country codes and pauses to dialing sequences that may be required for international calls. When you receive a call, the screen displays the caller’s name and phone number. If the caller is not in your Contacts list, the screen displays the number only. To add a country code to a dialing sequence: 1 Enter the country code: · On the keypad, press and hold 0 until a plus (+) sign appears.
Voq User Guide options are available only when multiple calls are in progress or during a conference call.
Making and Answering Calls 6 Finish your call as you normally would. Answering a second call To be able to answer a second call while already on a call, your phone service package must include call waiting. • To end the first call and answer the second call, press , then press Accept. • To put the first call on hold and answer the second call, press • • or press Accept. To switch between calls, press .
Voq User Guide Retrieve voice-mail messages The speed dial “1” shortcut is reserved for your voice mail. On the Home screen, press and hold 1 to call your voice mailbox. Follow the prompts to retrieve your messages. To change your speed dial shortcut, see “Speed dialing” on page 32. Call timers Call timers record the length of your last call and other call statistics. This information is useful for keeping track of your calling patterns. It can also help you estimate your monthly billing.
5 Managing Your Personal Information Managing your contacts Using the calendar Writing notes
Voq User Guide Managing your contacts The Contacts list is similar to an address book where you store information about the people and businesses you deal with.
Managing Your Personal Information The contact information screens you see differ slightly depending on the method of adding contacts you choose. 5 On the Contact screen, fill in other fields as necessary, then press Save. Add a contact using the thumbpad The easiest way to add a contact is using the thumbpad. 1 Open the thumbpad and start typing the name. 2 Select Save As beside Cont, then press the joystick. The phone displays the information you typed in a list.
Voq User Guide 3 When you have finished entering information, press Done. 3 Scroll to the field you want to change, then press Edit. Add notes to a contact You can add additional information about a contact using notes. Notes is the very last field in the contact record. To add a note: 1 2 3 4 Open the thumbpad or press . Start typing the contact name or select Contacts. Highlight the contact, then press Menu > Notes. Write the note, then press Done. 4 Change the information, then press Done.
Managing Your Personal Information phone. Unlike regular contacts, you can store only one phone number for each SIM contact. A SIM contact has a special icon that appears to the right of the name in your Contacts list. SIM contact icon Create a SIM contact from a regular contact You can save the contact name and one phone number from a contact record to a SIM card. 1 Press Contacts. 2 Select a contact and scroll to the phone number you want to save to the SIM card. 3 Press Menu > Save to SIM > Done.
Voq User Guide Using the calendar Use the Calendar to keep track of your appointments, and view your schedule by day, week, or month. When you synchronize your phone with your PC, changes to your phone calendar are added to your desktop Outlook calendar and vice versa. Answer meeting requests When you receive a meeting request in your VoqMail inbox, you can choose to accept or decline the invitation. Your phone sends your response as an email.
Managing Your Personal Information View today’s agenda: 1 Press Start > Calendar. The phone displays today’s appointments. If you are already in Week or Month view, press Menu > Agenda View. Month view Month view provides an overview of your schedule one month at a time. The symbols on the calendar indicate when you have appointments approaching days, scroll left or right with the joystick. morning (a.m.) afternoon (p.m.) both a.m and p.m. View the agenda for a specific date: all-day event a.m., p.m.
Voq User Guide Create a new task 1 2 3 2 Select Save As beside Note and press the joystick. 3 When you have finished typing, you can save the note or send it: · To save the note, press Save. · To send the note as an SMS, press Menu > Send as SMS. · To send the note as an e-mail, press Menu > Send as E-Mail. If you are sending a message, type the address or phone number, then press Send. Press Start > More > Tasks. In Enter new task here, begin typing.
Managing Your Personal Information · Select Notes from the myVoq screen, then select the note to edit. 2 Once you find and display the note, edit it, then press Save. Tip: you can use myVoq notes as a contact manager. Simply use the contact name (e.g. person or company) as the first word in the note. Draft D (Jan.
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6 E-mail and Messaging Choosing your e-mail program VoqMailTM Software Creating Messages Viewing and responding to messages Multimedia Messaging Service (MMS) Instant messaging
Voq User Guide The Voq phone supports a full range of e-mail and messaging programs including e-mail Inbox, Text Messaging, Multimedia Messaging Service, and Instant Messaging. Choosing your e-mail program Your phone arrives with two different e-mail programs pre-installed: VoqMail and ActiveSync. You must choose one of these programs to handle your mail and then configure your e-mail account.
E-mail and Messaging About “ActiveSync” The word “ActiveSync” can mean different things depending on where it appears on your phone: • ActiveSync is the name of the program that you use to synchronize information with your desktop PC. • ActiveSync is also the account name for your Microsoft Exchange mailbox. To switch to a different account: 1 Press Start > Inbox. 2 Push the joystick right or left to switch from one account to another.
Voq User Guide Inbox Account Name Management VoqMail Automatically or manually synchronized. Settings: Start > Inbox > Menu > Accounts > VoqMail > Menu > Options. Operator network ISP network Work Network Wireless Internet ISP Mailbox n/a Operator Mailbox Setup Wizard: Start > More > VoqMail Settings > Setup & Test Wizard. VoqMail Pro Automatically or manually synchronized.
E-mail and Messaging VoqMailTM Software Battery, bandwidth, and memory management features Your phone comes with VoqMail software already installed. VoqMail is a powerful e-mail program that provides you with an “always there” e-mail experience. VoqMail is remarkable because it uses a fraction of the time and bandwidth required by some other mail programs to check and retrieve mail. VoqMail includes many features that minimize airtime use and maximize battery life.
Voq User Guide • • • Smart polling–automatically check for responses to e-mails you send Accept Outlook meeting invitations, which automatically updates your Voq calendar, and preserves meeting attachments Secure VPN access VoqMail Pro compatibility VoqMail Pro consists entirely of the software on your Voq phone and works with your existing IMAP4enabled mail server.
E-mail and Messaging • • • • VPN server name (e.g. server.mywork.com) VPN user name (e.g. jsmith) Incoming and outgoing mail server names (e.g. mail.mywork.com) Work domain name (e.g. mywork) Setting up an ActiveSync account You need to set up an ActiveSync account only if your service provider does not support the IMAP4 protocol. Contact your service provider for more information. Start the VoqMail setup wizard See “Create an ActiveSync e-mail account” on page 79.
Voq User Guide Define the polling frequency 1 Press Start > More > More > VoqMail Settings > Schedule Settings > Basic. This 2 3 starts the schedule wizard. Follow the instructions on the screen for each period. Press Next to move forward. Press Previous to go back and change information on a previous screen. When you have finished, press Done.
E-mail and Messaging Change the sound alert for standard messages 1 2 3 4 Press Start > Settings > Sounds. In New e-mail, scroll left or right to select a new sound, or press the joystick to see the complete list of sounds. Select the sound you want. You can also select Vibrate or None from the bottom of the list. · VoqMail Personal–This is the alert used for all incoming e-mail messages.
Voq User Guide Add an alert to a keyword (Pro only) To assign a special alert to a keyword in a message header: 1 Press Start > More > More > VoqMail Settings > Keyword Alerts > New. 2 Fill in the fields: · Keyword–Type a word that will trigger an alert. · Priority–move the joystick left or right to change the alert level for the word. 3 Press Done. Delete a custom alert (Pro only) 1 Press Start > More > More > VoqMail Settings > Contact Alerts.
E-mail and Messaging To see traffic statistics, press Start > More > VoqMail Settings > Traffic. Creating Messages E-mail and SMS are different messaging systems but they share many common features. With myVoq, you create both types of messages the same way. Consequently, SMS and e-mail are described together in many of the instructions that follow. 3 find the name you want, highlight the name with the joystick, then press Select.
Voq User Guide 1 Open the thumbpad and start typing. 2 3 Press Send SMS. Enter a phone number or select a contact with a mobile phone number. 4 recipients. Insert a semicolon (;) between multiple addresses or SMS numbers. · Cc–enter the e-mail addresses of persons to receive a copy. This field does not appear for SMS messages. · Subj–enter a subject. This field does not appear for SMS messages. Enter a message and press Send.
E-mail and Messaging 5 Type a message and press Send. Tips: When using the keypad in Multipress mode, you can insert punctuation such as the “at” sign (@), a period (.), or a semicolon (;), by repeatedly pressing the 1 key until the punctuation appears. To cancel a message, Press Menu > Cancel Insert predefined text into a message 1 2 3 4 Compose. Make a voice call from an e-mail You can easily phone the sender of an e-mail if the person appears in your Contacts list. 1 Open the e-mail message.
Voq User Guide Insert a signature You can specify a signature that is automatically inserted into messages you send for each messaging account. 1 Press Start > Inbox > Menu > Options > Signatures. 2 Scroll right to switch to the account for which to specify a signature. 3 Select Use signature with this account. 4 To insert a signature in every message you send, select Include when replying and forwarding. Otherwise, a signature is inserted only in new messages.
E-mail and Messaging Working with message folders 2 Each messaging account has a set of folders in which the phone stores messages for that account. The default folders are: • Deleted Items–Contains messages that you delete until you empty this folder. • Drafts–Contains messages that you save before sending. • Inbox–Contains messages that you receive. • Outbox–Depends on your message account: · ActiveSync–sent messages are stored until you synchronize.
Voq User Guide Move a message to a different folder 1 2 3 4 5 Press Start > Inbox. If necessary, scroll right or left to switch to the account in which to move a message. Scroll to the message to move. Press Menu > Move. Highlight the folder into which to move the message, then press Select. You can move an open message in the same manner, by pressing Menu > Move. The phone stores received messages in the Inbox folder of the appropriate account and displays them in the Inbox message list.
E-mail and Messaging new status: normal text for read messages and bold text for unread messages. Working with messages You can open messages by selecting them in the message list. Using Inbox menu commands, you can quickly reply to, forward, and delete messages. Open a message 1 2 3 4 Press Start > Inbox. If necessary, scroll right or left to switch to the account you want. Select the message to open. To return to the message list, press the Back button.
Voq User Guide Working with large messages and attachments The phone downloads only a portion of any large e-mail messages and attachments you receive. You can decide to download the remainder or not. Messages with an attachment have an envelope icon with a paperclip in the message list. The attachment icon has the following three states: • Not downloaded • Marked for download • Downloaded Open messages display their attachments as a list of hyperlinks at the bottom of the message.
E-mail and Messaging • • When you accept a meeting, VoqMail: · Updates your local calendar immediately · Updates the meeting organizer or the delegate’s calendar the next time you sync your phone · Updates the free/busy indicators on your calendar the next time you sync your phone When you decline a meeting: · The organizer is notified immediately Respond to a meeting request To respond to a meeting request: 1 Press Start > Inbox.
Voq User Guide Multimedia Messaging Service (MMS) Multimedia Messaging Services (MMS) let you send short messages containing pictures, audio, and text from your phone to other MMS customers. (Your wireless network service provider must enable MMS services on your account). To view an MMS message: 1 Press Start > jMMS messaging. 2 Select Inbox to view your received MMS messages. MMS Messages may have multiple pages to view. To send an MMS message: 1 Press Start > jMMS messaging.
E-mail and Messaging is called “chatting.” Contacts must have a Hotmail or .NET Passport account. Sign in to MSN Messenger Note: When you sign in to MSN Messenger, your phone communicates periodically with the MSN Messenger server to check for messages. This consumes airtime. To avoid extra charges, be sure to sign out when finished using MSN Messenger. 1 Press Start > MSN Messenger > Sign In. 2 Fill in the fields: · Sign-in Name–enter the sign-in name that you use for Hotmail or your .
Voq User Guide Tips: By default, your phone plays a sound when you receive an instant message. For instructions on changing the sound, see “Sounds” on page 84. Block or unblock an MSN Messenger contact 1 If you want to be able to receive instant messages at any time your phone is connected to a network, press 2 Menu > Options > Passport Account > Run this 3 program when connection is available > Done. Invite a contact to an ongoing chat From a chat, press Menu > Invite, and then select a contact.
E-mail and Messaging Features according to e-mail program The table below lists the features available depending on the type of e-mail account you use on the phone. VoqMail Personal VoqMail Pro ✔ ✔ Wireless ActiveSync POP3 E-mail Features Continuous delivery Work E-mail ✔ ✔ ✔ Personal E-mail ✔ ✔ Optimized Polling ✔ ✔ Battery Saver ✔ ✔ Bandwidth Saver ✔ ✔ ✔ Contact/Subject/Reply Alerts ✔ Auto Download Rules ✔ ✔ Microsoft Exchange 5.
Voq User Guide VoqMail Personal VoqMail Pro Wireless ActiveSync Accept/Decline Meeting Requests ✔ ✔ ✔ Save attachments to invitations ✔ ✔ ✔ Microsoft Exchange 5.
7 Synchronizing Your Phone Synchronizing your Voq phone Getting started
Voq User Guide Synchronizing your Voq phone About “ActiveSync” Synchronization ensures that the information on your phone and your PC is the same and up to date. You can synchronize your Inbox, Contacts, Calendar, and Tasks. The word “ActiveSync” can mean different things depending on where it appears on your phone: • ActiveSync is the name of the program you use to synchronize information with your desktop PC. • ActiveSync is also the account name on the phone for your Microsoft Exchange mailbox.
Synchronizing Your Phone Getting started Before you begin synchronizing your Voq phone with your desktop PC, complete the following steps: 1 Install ActiveSync and Voq Desktop tools on your desktop PC. 2 Connect the phone and the PC. 3 Create a partnership. 4 Synchronize your phone. 1Install ActiveSync and Voq Desktop Tools Even if you use VoqMail only, you must install both ActiveSync and Voq Desktop Tools on your desktop PC.
Voq User Guide 4 Synchronize your phone If you use VoqMail, you must uncheck Inbox. When you finish using the wizard, the first synchronization begins automatically. ActiveSync should detect your phone. If not, start the synchronization from your PC: 1 Click Start > Programs >Microsoft ActiveSync. 2 In ActiveSync, choose File > Synchronize.
Synchronizing Your Phone ActiveSync e-mail—When you synchronize your ActiveSync inbox, the phone: • Copies messages from the Outlook Inbox folder on your desktop computer, or from your mail server, to the Inbox folder on your phone. • Copies messages to your phone from the last three days only, and the first 500 bytes of each new message. • Links messages on your phone and your PC.
Voq User Guide Choose what to sync wirelessly Set VoqMail Sync Settings Note: if you are using VoqMail, do not set any server You can control the VoqMail synchronization between the phone and your desktop PC. parameters for Inbox. To choose what to synchronize over the air: 1 Press Start > ActiveSync > Menu > Options > Server Settings. 2 Scroll to the information type that you wish to synchronize. 3 Check Sync <...> with a server, then press Done.
Synchronizing Your Phone ActiveSync errors 2 If ActiveSync cannot synchronize your information, it displays an error on your phone. When the message appears, press the joystick to display more information about the error. Note: Some types of errors can interfere with automatic synchronization. If you suspect that a scheduled automatic synchronization has not occurred, try to manually synchronize your information. A successful manual synchronization resets the automatic synchronization.
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Configuring Your Phone Phone Sounds Profiles Home screen About Accessibility Beam Certificates Data connections Date and time Owner information Power management Regional settings Voq software updates 8
Voq User Guide The Settings screen lets you change the way your Voq phone looks and behaves to match the way you use it. For example, you can change the Home screen background or the sounds your phone makes. To view the main Settings menu: 1 Press Start > Settings. 2 Select an option from the list. These options are described below. Phone You use Phone settings to set options including call forwarding, call waiting, and caller ID. Call Barring Block incoming or outgoing calls.
Configuring Your Phone • SMS Service Center—Enter or change the • • service provider number used to process SMS calls. Contact your wireless network operator to obtain this number. Country code—Specify your country code. Area code—Specify your area code. Call Waiting You can choose to be notifiied if you receive a call while you are already on a call. 1 Press Start > Settings > Phone > Call Waiting. 2 Select or clear Provide call waiting notifications.
Voq User Guide 2 In Network selection, scroll to the option you want, either Manual or Automatic. · Manual–press Menu > Select a Network. Select the network, then press Done. The phone uses the selected network. · Automatic–press Menu > Preferred Networks. Select the networks to use, then press Done. The phone automatically uses the preferred networks. Sounds You can choose the sounds for ring tones, notifications, reminders, and other events.
Configuring Your Phone Change or turn off keypad tones 1 Press Start > Settings > Sounds > Keypad control. 2 3 Select Tone, Click, or None. Press Done. Tip: If you have trouble accessing your voice mail system or answering machine, try changing from Short tone to Long tone. Turn on keypad tones 1 2 3 Press Start > Settings > Sounds. In Keypad control, select either Short tone or Long tone. Press Done.
Voq User Guide Edit a profile 1 2 3 4 Press Start > Settings > Profiles. Scroll to the profile to edit. Press Menu > Edit. Modify the settings and press Done. 1 2 3 To revert to the default profile settings, press Menu > Reset to default. 4 Home screen Home Screen settings determine the Home screen layout, the color scheme, the background image, and the time delay before the Home screen appears when your phone is idle. Change the Home screen 1 2 3 Press Start > Settings > Home Screen.
Configuring Your Phone Accessibility Accessibility settings determine: • System font size–the size of the display font. • Multipress time out–the length of time between keypresses in Multipress mode. • Confirmation time out–the time before an unconfirmed action times out. For example, if a dialog box appears on the Home screen and you do not respond, the time it takes for the dialog box to disappear on its own. • In-call alert volume–the volume level for sounds that play when you are on a call.
Voq User Guide Data connections 2 Data Connections settings specify dial-up, Virtual Private Network (VPN), and proxy connections so that you can connect to the Internet or your company network. Check with your service provider to see if a data connection has already been set up for you, and if over-the-air configuration is supported. Dial-up connections You can create a dial-up connection to connect remotely to the Internet, a Wireless Application Protocol (WAP) network, or your company network.
Configuring Your Phone · Connects to–scroll to the type of network to which you will connect (typically My company Network). · User name–enter your user name for the VPN. · Password–enter your password. · Domain–enter the domain name, if required. · If you selected IPSec in VPN type, select the type of authentication, either Pre-Shared Key or Certificate, in IPSec authentication. If you selected Pre-Shared Key, enter the key.
Voq User Guide Proxy connections Edit a proxy connection Proxy connections provide access to the Internet over an existing connection to your company network. 1 Create a proxy connection 2 3 4 1 Press Start > Settings > Data Connections > Menu > Edit Connections > Proxy 2 Connections > Menu > Add. Enter the requested information as follows, then press Done: · Description–Enter a name for the connection. · Connects from–Scroll to the type of network from which you will connect.
Configuring Your Phone 2 Enter the requested information as follows and press Done: · Description–enter a name for the connection. · Connects to–scroll to the type of network to which you will connect. · Access point–enter the information provided by your system administrator. · User name–enter the user name for the GPRS network. · Password, enter the password. · Primary DNS–enter the primary domain naming system (DNS) address, as provided by your network administrator.
Voq User Guide Delete a URL exception 1 2 3 Press Start > Settings > Data Connections > Menu > Work URL Exceptions. Scroll to the URL to delete. Press Menu > Delete. Date and time Use Date and Time settings to change the local time zone, the current date and time, and to set the alarm. Set the date and time 1 2 Press Start > Settings > Date and Time. · Time Zone–scroll to your time zone. · Date–scroll to the month, day, or year and edit the information. · Time–scroll to a number and edit it.
Configuring Your Phone Regional settings Regional settings change the language, date, and time style, as well as number and currency formatting options. Configure Regional Settings 1 2 3 Press Start > Settings > Regional Settings. · Language–scroll to the language to use when entering information. · Locale–scroll to your locale. This changes the remaining settings appropriately. Configure other settings in the same manner. Press Done.
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9 Securing Your Phone Keypad lock Phone lock SIM lock PIN2
Voq User Guide Your Voq phone provides several levels of security to avoid accidental or unintended use of your phone: • Keypad lock: locks the keys to prevent accidental dialing. • Phone lock: locks the phone after a period of inactivity to prevent unauthorized use of your phone. • SIM lock: locks your SIM card to prevent unauthorized use of your SIM. When enabled, you must enter a password when you turn on your phone or if you use the SIM card in another phone.
Securing Your Phone Lock your phone with Quick List Once you select the time delay and create a password, you can quickly enable phone lock from the Quick List, without configuring your settings again. 1 Press and hold the Power button to display the Quick List. 2 Select Device lock. 3 Press Done. SIM lock The Subscriber Identity Module (SIM) card stores all your account information. You can lock your SIM card so that a PIN is required each time someone turns on the phone.
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Browsing the Internet Browsing the Internet Customizing Internet Explorer 10
Voq User Guide Browsing the Internet You can browse the Web on your phone using Pocket Internet Explorer. The Favorites list, rather than a home page, is the main screen, so you can easily go to your favorite Web sites. Note: Pocket Internet Explorer does not support frames on a web page. Setting up Internet access When you install the SIM card you received from your service provider, you should be able to access the Internet without any extra configuration, provided you subscribe to a GPRS data service.
Browsing the Internet Return to previous Web pages On a Web page, press the Back button repeatedly until the page appears. Only pages viewed during the current session are available. View a list of recently-visited Web pages 1 Press Start > Internet Explorer > Menu > Address Bar > View History. 2 Scroll to the Web page address, then press Go.
Voq User Guide Customizing Internet Explorer You can customize Web browsing options, change the network to connect to, and make more memory available on your phone by clearing stored cookies and Web pages. Change Web page display options 1 2 Press Start > Internet Explorer > Menu > Options > General. Select the options you want, as described in the following table, then press Done.
Playing Music, Games, and More Playing audio and video files Java MIDlet Manager Playing Solitaire Playing Mount Voq Using the calculator Recording voice notes and memos Using your phone as a modem Adding programs 11
Voq User Guide The Voq phone can play music, including .mp3 audio files, games, and Java applications written for mobile devices. Your phone also supports VoqTag files, which are special index applications that let you search and retrieve customized information such as contact information and stock quotes. The possibilities for VoqTag files are limitless. For information on creating your own VoqTag file, see the VoqTag Development Guide, available from the Voq website (www.voq.com).
Playing Music, Games, and More Configure playback settings 1 2 3 Press Start > More > Windows Media > Menu > Settings. Fill in the fields: · In Volume, enter a default volume: 0 is silent and 10 is maximum. · To repeat files as soon as they finish playing, check Repeat. · To randomly shuffle the files that play, check Shuffle. · To play files while using another program, check Background play. Press Done. Skip back to the beginning of the current file Move the joystick to the left.
Voq User Guide Add a streaming media file to Favorites 1 2 3 Press Start > More > Windows Media > Menu > Open URL. Enter the Web page address. Press Play > Menu > Add to Favorites. Play a favorite 1 2 Press Start > More > Windows Media > Playlist > Menu > Favorites. Select a file and press Play. Delete a favorite 1 Press Start > More > Windows Media > Playlist > Menu > Favorites. 2 Scroll to the file to delete, then press Menu > Delete. Java MIDlet Manager Your Voq phone is Java enabled.
Playing Music, Games, and More Install MIDlets from a PC Play Java MIDlets To install from a PC: 1 Cradle your phone or connect it to your desktop PC using a sync cable. 2 Start ActiveSync and copy your MIDlet file(s) from your PC to either of the following locations: · Mobile Device\My Smartphone\Storage\ · Mobile Device\My Smartphone\ Storage\ Program Files\tao\intent\midlets\ Note: If the \midlets folder does not exist, create it first. 3 Press Start > More > Accessories > MIDlet Manager.
Voq User Guide a list of stocks. When you click a stock, the phone displays a web page with a current stock quote. In general, you download VogTag indexes from a webserver to your phone. Once the file is installed, you can seamlessly search and display items using myVoq. To download a VoqTag file to your phone: 1 Start Internet Explorer. 2 Go to the web site that contains the VogTag file. Navigate to the link to the file. 3 Click the link to download the file. The phone automatically installs the file.
Playing Music, Games, and More To start playing Mount Voq: 1 Press Start > More > Games > Mount Voq > Play. when the bill arrives. If you are splitting the cost of the meal equally, how much does each person pay? To calculate each person’s share of the bill: 1 Press > Using the keypad, type in 76.50 as the amount. To enter a decimal point, 2 2 3 press the * key. Press the joystick to open the myVoq calculator. Start typing the letters you see on the screen.
Voq User Guide 5 6 7 Press the joystick again to start another calculation. Divide the total by the number of diners, press [+]-*/ until you display the division symbol. · On the keypad, you can also press # to scroll through the mathematical symbols. · On the thumbpad, press Function, then “F”. Press 5 for the number of people sharing the bill, then press the joystick. Each person pays 17.60. 9 10 8 Now, you decide to spit the bill by 4 instead of 5.
Playing Music, Games, and More To listen to your recording, select it from the All Notes list, press Menu > Play. Rename a recording 1 2 3 4 5 Press the Record button on the right side of your phone. Select the recording to rename. Press Menu > Rename. In Name, type a new name. Press Done. Delete a recording 1 2 3 Press the Record button on the right side of your phone. Select the recording to delete. Press Menu > Delete > Yes.
Voq User Guide Important. Failing to deactivate the modem link when you are finished using it might result in problems with using ActiveSync in the same session. Adding programs You can expand the capabilities of your phone by adding new programs to it. You can add programs using: • ActiveSync • The Internet • An SD card All programs must be compatible with your phone. Consult the program documentation for details.
Playing Music, Games, and More Remove Programs You can remove programs that you have installed on the phone but you cannot remove programs that come with the phone. 1 Press Start > Settings > More > Remove Programs. 2 Scroll to the program to remove. 3 Press Menu > Remove. Draft D (Jan.
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VoqTM Accessories Accessories Accessory Kits TTY Devices Using the desktop cradle A
Voq User Guide Accessories Mono headset Your Voq phone comes packed with software and accessories but you can enhance your experience by choosing from a wide range of additional items. The small, comfortable mono headset plugs directly into the phone and attaches to your ear for safety and convenience. The headset frees up your hands so you can do the things you want while staying connected.
VoqTM Accessories Stereo headset Sync cable The stereo headset provides superior sound quality and hands-free operation. It includes a call “answer/end” button that lets you answer the phone without pulling it out of your pocket. The volume control on the stereo headset is independent of the volume control on the phone. The sync cable provides ultra fast USB connectivity between your PC and your phone. Use the sync cable to keep your Inboxes, Contacts, Calendar, and Tasks up to date using ActiveSync.
Voq User Guide AC adapter Warning! Use of any AC adapter other than the one supplied with the Voq phone or a Voq accessory kit, voids the Voq warranty. Premium carrying case Protect your Voq phone in style. This elegant carrying case cushions your Voq phone and fits easily into a pocket or a handbag. You can also clip it to a belt for easy access. Designed to travel, Voq AC adapters are lightweight, compact, and come with a variety of pin configurations.
VoqTM Accessories Vehicle adapter Desktop cradle Charge while you’re on the road. Plug this adapter into the cigarette lighter of your vehicle. The adapter lets you operate your phone and charge the phone’s battery at the same time. Keep your Voq phone fully charged and synchronized without attaching and detaching cables. The cradle provides convenient, time-saving, desktop access. The adapter contains a fuse to protect the phone. To check the fuse, unscrew the silver cap.
Voq User Guide Car kit (installed) The car kit is permanently installed in your car and provides you with hands free use of the phone while charging your battery. 3 To run your TTY device, plug the device into the headset jack located on the top left side of the phone. For more information, please refer to the documentation that comes with your TTY device. For more information and instructions on installing the car kit, see the Voq Car Kit Quick Start Guide.
VoqTM Accessories Using the desktop cradle The optional desktop cradle allows you to synchronize and charge your phone without connecting or disconnecting any wires. With the phone in the cradle, you can still make calls using a headset or the speakerphone. However, you cannot use the thumbpad. The cradle contains a convenient second slot to charge a spare battery in addition to the phone.
Voq User Guide when you plug in the AC adapter, it will take a few moments for the phone to start up. This is normal and ensures that the phone has sufficient power for reliable operation. If you have a working e-mail account and have configured ActiveSync on your desktop PC, synchronization also starts. For information on setting up ActiveSync, see “Synchronizing your Voq phone” on page 74.
Keystrokes QWERTY thumbpad key strokes B
Voq User Guide QWERTY thumbpad key strokes Each key on the thumbpad can type more than one letter or character by using the Shift or Function key. To insert a character from the symbol table, press the function key twice. Scroll to the character in the table, then press the joystick.
Keystrokes Key Shift+ Key Function + Key Key Shift+ Key Function + Key 8 * * A A ' 9 ( ( S S [ 0 ) ) D D ] Up Select text Up F F / Down Select text Down G G \ Left Select text Left H H = Right Select text Right J J _ Q Q ~ K K : W W { L L ? E E } Z Z Z R R £ X X Cut text to clipboard T T C C Y Y + Copy text to clipboard U U - V V Paste text from clipboard I I ; B B B O O " N N < P P | M M > Draft D (Jan.
Voq User Guide Using cut, copy, and paste You can cut, copy, and paste text from one place to another or from one application to another. To cut, copy, and paste text: 1 Position the cursor beside the text that you want to cut or copy. 2 Press and hold the Shift key, then move the joystick left or right to highlight the text you want to cut or copy. 3 Press the function key, then the Cut (x) or the Copy (c) key. 4 Place the cursor where you want to paste the text.
Regulatory, Safety, and Warranty Information C
Voq User Guide Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Regulatory, Safety, and Warranty Information ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS, INC. PRODUCT, EVEN IF SIERRA WIRELESS, INC. AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless, Inc. and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless, Inc.
Voq User Guide including interference that may cause undesired operation. CAUTION Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment. WARNING (EMI) - United States FCC Information - This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Regulatory, Safety, and Warranty Information To maintain compliance with EU RF exposure guidelines, use only the accessories supplied or approved by Sierra Wireless, Inc. The Voq professional phone is designed to be carried in a Sierra-approved holster when carried on your body. When carrying the phone while it is switched on, use the specific Sierraapproved holster that has been tested for compliance. Use of accessories that are not approved by Sierra Wireless, Inc.
Voq User Guide Other trademarks that appear in this document are the property of their respective owners. Contact Information Visit our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases at: www.voq.com.
Quick Reference Quick Reference This Quick Reference section is a duplication of the Pocket Reference Guide that you received with your Voq phone and is included here for your convenience. Keypad text input To... Follow these instructions... Change the ring sound Start > Settings > Sounds > Ring tone for line 1. To... Follow these instructions... Change input modes Press * (asterisk key). This applies to text fields only.
Voq User Guide To... Follow these instructions... To... Follow these instructions... Display month view Start > Calendar > Menu > Month View. Change default number for a contact Contacts > Select contact > Voice Calls To... Make a call Follow these instructions... • Dial number > Press . • Open thumbpad or press > Start typing name > Select contact > Press . • Contacts > Select contact > Press . Redial Press twice. Receive a call Press or Accept.
Quick Reference E-mail To... Follow these instructions... Configure your e-mail (VoqMail Personal and Pro) Start > More > VoqMail Settings > Setup Wizard > Follow wizard instructions > Press Next or Previous to move from screen to screen > Finish. Read your messages Start > Inbox > Move joystick to Configure how often Voq checks server for e-mail Start > More > VoqMail > Schedule Settings > Basic. Manually check for messages Start > Inbox > Menu > Send/ Receive. select inbox. To...
Voq User Guide VoqMail Professional VoqMail Pro is an optional upgrade to the VoqMail Personal e-mail application that lets you seamlessly connect to your work e-mail via a secure VPN, and includes other advanced features. To... Follow these instructions... Change custom alert settings Start > More > VoqMail Settings > Alert Settings > Select alert level to change > Edit. Music and Games To... Follow these instructions...
A A10 model number 131 A11 model number 131 AC adapter 118 accepting meeting requests 66 accessories 116 ActiveSync adding/removing programs 112 e-mail account 79 partnerships 75 synchronizing 74 adapter, AC 118 adding contacts 40 contacts from a PC 42 contacts on SIM 42 programs 112 agenda view calendar 44 alerts changing for calls 84 changing for e-mail 57 AM, changing time 22 answering calls 35 Any key answer 82 applications list of 19 Draft D (Jan.
Voq User Guide characters typing 124 charger 118, 119 charging with cigarette lighter 119 with cradle 121 with sync cable 9 charging batteries 9 checking e-mail 55 cigarette lighter adapter 119 clocks setting dates and times 22 conference calls 31 connections data 88 GPRS 90 proxy 90 VPNs 89 contacts adding 40 default numbers 31, 40 downloading from a PC 42 finding 30 making a call 30 on SIM cards 42 Contacts list 40 cookies 102 copy and paste 126 country codes 83 cradles 119 138 using 121 currency formats
Index H K headsets 117 history of calls 31 hold 36 Home screen 16 changing backgrounds 86 font size 87 keyboard, see thumb pad 15 keypad 15, 17 changing tones 84 input modes 24 locking 23, 96 keys locking keypad 96 keystrokes thumbpad 124 I icons input text 24 list of 20 idle time specifying Home screen 86 infrared 87 input modes 18, 24 inserting voice into e-mail 61 instant messaging 68 international calling 35 Internet browsing 100 searching 100 setting up 100 J Java applications 106 joystick 17 nav
Voq User Guide screen 16 taking notes 36 N navigating using numbers 24 notes editing 46 taking notes 36 writing 46 number formats 23 numbers for navigating 24 O Off 23 turning phone off 22 On turning phone on 22 on hold 36 owner information 92 P partnerships ActiveSync 75 passwords device lock 23 paste text 126 pauses in dialing 35 phone keys 17 140 Phone Lock 96 phoning 30 PIN2 96 changing 97 playing Mount Voq 108 music 104 Solitaire 108 PM, changing time 22 POP3 e-mail 55 Power button 18 power managem
Index locking/unlocking keypad 22 Phone Lock 96 SIM Lock 97 sending SMS messages 10 setting alarms 92 settings data connections 88 date format 23 dial-up connections 88 GPRS connections 90 language display 93 power management 92 proxy connections 90 regional 93 ring profiles 85 sounds 84 times and dates 22 VPN connections 89 Settings menu 82 shortcuts 23 Speed Dial 32 signatures 62 SIM contact numbers 82 contacts 82 SIM Lock 97 SIM cards adding contacts 42 inserting 8 Draft D (Jan.
Voq User Guide voice recordings inserting into messages 61 voice tags 32 volume 18 Voq accessories 116 introduction 14 VoqMail e-mail polling 55 Personal version 53 Professional version 53 VoqTags 104, 107 VPNs 89 W WAP dial-up connections 88 web pages 100 week view 45 writing notes 46 142 2130324
