Raven EDGE User Guide 20070914 Rev 3.
Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Preface DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Preface Contact Information Support Desk: Phone: 1-877-231-1144 Hours: 5:00 AM to 5:00 PM Pacific Time, Monday to Friday, except US Holidays E-mail: support@sierrawireless.com Sales Desk: Phone: 1-510-781-4200 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: MobileandM2Msales@sierrawireless.com Post: Sierra Wireless America 3159 Corporate Place Hayward, CA USA 94545 Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-510-781-4299 1-604-231-1109 Web: www.sierrawireless.
Contents Introduction to the Raven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 AceWare™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 AceManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Light Patterns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Configuring your Raven . . . . . . . . . . . . . .
Contents Configuring Modbus/BSAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Modbus Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Telemetry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Remote Terminal Unit (RTU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Common . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Misc (Miscellaneous) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 +++ . . . . . . . . . . . . . . . .
Contents *SMTPADDR=[d.d.d.d][name] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 *SMTPFROM=email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 *SMTPPW=pw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 *SMTPSEND=email[body] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Circuit Switch Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Configuring Circuit-Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 AT Commands and the Command String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Common AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1: Introduction to the Raven • ALEOS™ • AceWare™ • Connecting to the your cellular provider Network • EDGE Communication 1 The Raven is an intelligent wireless gateway, powered by ALEOS™, and optimal for providing primary or backup network connectivity for any high‐reliability/ high‐availability applications.
Introduction to the Raven Figure 1-2: Powered by ALEOS AceWare™ A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment. AceWare™ is the device management and monitoring application suite for Sierra Wireless AirLink products powered by ALEOS. • AceManager • AceNet • AceView • Modem Doctor These modem utilities, except AceNet, are free of charge to those who own Sierra Wireless AirLink modems.
Introduction to the Raven Figure 1-3: AceManager Simplified Deployment AceManger provides the ability to remotely set up and configure your Sierra Wireless AirLink products. Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI. Templates allow you to easily configure other devices in your fleet with identical settings, ensuring a simple, accurate deployment.
Introduction to the Raven AceNet AceNet, the enterprise grade productivity enhancing tool, enables you to efficiently deploy and monitor Sierra Wireless AirLink products on a large scale. Figure 1-4: AceNet Network Monitoring AceNet allows you to efficiently deploy, monitor, and maintain wireless networks of any size by enabling you to quickly configure an entire group of Sierra Wireless AirLink modems to the same parameter settings using templates built with AceManger.
Introduction to the Raven Modem Doctor Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the Raven activity which you can then send to Sierra Wireless support, erase the current configuration completely. Rev 3.0B Feb.
Introduction to the Raven Figure 1-6: Modem Doctor Modem Doctor USB 1. Open the ModemDoctorUSB.exe. 2. Select any one option. Note: If you are using USB port as serial, then USB device is set to “o” and if you are using the default option then the USB device is set to “1”. The available port is automatically detected. Passsword is the fault password. 3. Press Erase. The modem will then reset. Note: If you erase the fatory defaults will be restored. USBnet is the factory default port. Rev 3.0B Feb.
Introduction to the Raven Figure 1-7: Modem Doctor: USB connection Connecting to the your cellular provider Network The Raven uses your cellular provider as an ISP (Internet Service Provider) to connect you to the Internet. Steps of a connection: 1. When your Raven is powered on, it automatically searches for cellular service using EDGE. 2.
Introduction to the Raven Figure 1-8: Connecting to the Internet The Raven will perform a one‐to‐one routing for all internet traffic to and from the computer or other end device. One‐to‐ one means that your Raven will provide a connection for one device to the Internet at a time. In Private Mode, the Raven will provide NAT (Network Address Translation) for the computer or other end device. Note: The Raven does not provide advanced routing required by oneto-many (several devices connected to one port).
Introduction to the Raven address for your modem, you can use a Dynamic DNS service (such as IP Manager) to translate your IP address into to a domain name. Caution: If you want to connect remotely to your Raven using TCP/ IP, the IP address given to your modem by your cellular provider cannot be a private or internal IP address (such as a custom APN or special private network) unless you are on the same network or inside that network’s firewall (such as with frame relay).
2: Specifications 2 • Power Connector Features and Benefits • Embedded Intelligence • Low Power Consumption • High‐Speed 2‐way Data • Ethernet Port • Persistent Network Connectivity • Remote Management and Configuration • Class I Div 2 Certified Technology • GSM EDGE With Fallback to: · GPRS (MS‐12) Bands • Quad Band GPRS/EDGE · 850 MHz, 900 MHz, 1800 MHz and 1900 MHz Environmental • Operating Temperature: · ‐30 to 70° Celsius • Storage Temperature: · ‐40 to 85° Celsius Power Consump
Specifications • Antenna Connection: · Cellular ‐ 50 Ohm TNC Dimensions • 76mm x 25mm x 129mm • 317 grams Application Interfaces • TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI, and more LED Indicators • Channel • Link • Registration • RSSI • • Transmission/Receive Service • Power Power Connector Power (red) Ground (black) Figure 2-1: Power Connector (not to scale) Rev 3.0B Feb.
3: Activating Raven on your cellular provider Network 3 • Installating the SIM • Configuring the APN This chapter provides step‐by‐step directions for activating your Raven on the your cellular provider cellular network. Installating the SIM The SIM in the Raven is a smartcard securely storing the key identifying a cellular subscriber. Generally, you will only need to install a SIM once in the life of the modem and it may be pre‐installed by your Sierra Wireless Representative. 1.
Activating Raven on your cellular provider Network • Slim stylus ‐ A PDA stylus, an unbent paperclip, or other such item. 1. Opening the Case a. Unplug the Raven power and all cables. b. Using a small phillips head screw driver, remove the screws on the back of the Raven. c. Slide the case off of the Raven and set it aside. Figure 3-1: Partially removed case 2. a. Carefully remove the SIM card from the card you got from your cellular provider. 3.
Activating Raven on your cellular provider Network 4. Insert the SIM into the Tray Note: The card and SIM may be a different color than these examples. a. Remove the SIM from the card you obtained from your your cellular provider. Figure 3-3: Insert SIM in to the modem b. Place the SIM into the tray and gently press to click it into place. Figure 3-4: Empty SIM Tray and a Tray with a Sample SIM 5. Insert the Tray and SIM a. Slide the tray back into the modem. b. Gently press to click it into place.
Activating Raven on your cellular provider Network Figure 3-5: Inserting the SIM 6. Finishing the SIM installation a. Slide the Raven back into the case. b. Secure the back of the Raven with the screws. Configuring the APN The APN (Access Point Name) is the way your modem knows how it will be communicating with the network. The APN allows custom IP addressing and tailoring your companyʹs wireless IP solution to meet the security and IP addressing requirements of your applications.
Activating Raven on your cellular provider Network Figure 3-6: AceManager 2. Connect to the Modem a. Click the Connect button. b. Select TCP or UDP. c. Enter the connection information. · For UDP or TCP, enter 192.168.13.31 as the IP address. d. Enter the password. The default password will be entered for you. e. Select OK. 3. Enter the APN a. Select EDGE/HSDPA from the menu on the left side of AceManager (under “Groups”) Rev 3.0B Feb.
Activating Raven on your cellular provider Network Figure 3-7: AceManager : EDGE/HSDPA b. Type your APN in the New Value field of *NETAPN. Figure 3-8: AceManager : EDGE/HSDPA - *NETAPN Optional: If you need to configure your modem for a cus‐ tom APN, after entering the APN, there is additional infor‐ mation you will need to enter. 1. Select Misc from the menu on the left side under the Common group. Figure 3-9: AceManager : Misc 2.
Activating Raven on your cellular provider Network 4. Write the Settings to the Raven a. Click the Write button on the tool bar of AceManager. b. Wait for the message “Write Successful” to appear in the status bar. Figure 3-11: AceManager : Write c. Rev 3.0B Feb.08 Reset the Raven.
4: Hardware Installation of the Raven • Connecting to Power • Connecting to a Computer or other Device • Indicator Lights • Mounting 4 Your Raven should be mounted in a position that allows easy access for the cables so they are not bent, constricted, in close proximity to high amperage, or exposed to extreme tempera‐ tures. The LEDs on the front panel should be visible for ease of operational verification.
Hardware Installation of the Raven Antennas selected should not exceed a maximum gain of 5 dBi under standard installation configuration. In more complex installations (such as those requiring long lengths of cable and/ or multiple connections), it’s imperative that the installer follow maximum dBi gain guidelines in accordance with the radio communications regulations of the Federal Communica‐ tions Commission (FCC), Industry Canada, or your country’s regulatory body (if used outside the US).
Hardware Installation of the Raven Connecting to a Computer or other Device Figure 4-2: Ethernet The Ethernet port of your Raven can be connected directly to a computer or other Ethernet device with either a cross‐over cable or a straight‐through cable. The Ethernet port on the Raven is auto‐sensing and connects at 10baseT. If you are connecting the modem to a hub or switch you should use a straight through cable or use the uplink port on the hub or switch with a cross‐over cable.
Hardware Installation of the Raven • RSSI (signal level) ‐ Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal). A slow flash indicates a very weak signal.
Hardware Installation of the Raven strap around the bracket and modem for extra security. The bracket can be attached to a stationary location using #6 screws with the mounting hole diameter approximately 0.150ʺ. Figure 4-4: Optional Mounting Bracket Rev 3.0B Feb.
Hardware Installation of the Raven Figure 4-5: 100-170-1009 : Mounting Bracket for Raven Rev 3.0B Feb.
Hardware Installation of the Raven Figure 4-6: 100-170-1006 : Mounting Bracket for Raven Rev 3.0B Feb.
5: Configuring your Raven • Using AceManager • Using Templates • Using a Terminal Application with AT Commands 5 With ALEOS as its “brain”, the Raven is a highly configurable device, more than just a “dumb” modem. To configure your Raven, you have two options. You can use the configuration and management applications of the AceWare suite or you can use a terminal emulator application such as HyperTerminal, PuTTY, or many others.
Configuring your Raven Figure 5-1: AceManager 2. Connect to your Raven a. Click the Connect button. Figure 5-2: AceManager : Connect to Modem b. Select a connection method: · If you are connecting remotely, you can use UDP, TCP, or SMS. · If you are connecting locally with the modem connected directly to your computer using a serial cable, you can use PPP. · If you are connecting locally with the modem connected directly to your computer using an Ethernet cable, you can use UDP, TCP, or Ethernet. c.
Configuring your Raven e. Select OK. Figure 5-3: AceManager : Connected 3. Enter the configuration options a. On the left side of AceManager is the Groups menu. Select the appropriate group as needed or directed. b. Enter your changes in the New Value column by typing in the desired change or using the drop down menus. c. The current configuration is shown in the Value column. Figure 5-4: AceManager : Changing values Rev 3.0B Feb.
Configuring your Raven 4. Write the changes to the modem a. Click the Write button on the tool bar of AceManager. b. Wait for the message “Write Successful” to appear in the status bar. Figure 5-5: AceManager : Write Tip: Some configuration settings will require you to reset the modem before they will take effect. You can reset the modem by using the Reset button in AceManager or by using the reset button on the modem. You can also reset the modem by cycling the power.
Configuring your Raven Note: Some of the configuration settings are specific to individual modems. You do not want to have those settings in your saved template otherwise the modems you configure with the template could cease to work with the cellular or local network. · Cellular Technology specific settings ( EDGE/HSDPA group) · *MODEMNAME · *HOSTPRIVIP · *HOSTPEERIP · *HOSTUID · *HOSTPW d. Click the Save button on the toolbar. e.
Configuring your Raven 2. Applying a Template to one modem with AceManager You can use a template you created yourself, using the steps above, or a template provided by your AirLink representative or someone in your company who has set up a modem template. The template you wish to apply must be saved to your hard drive. a. Load the template. 1. Connect to the modem you want to configure using AceManager. 2. Click on the Load button on the toolbar. Figure 5-8: AceManager : Load 3.
Configuring your Raven Tip: You can use common settings on one modem to configure those same settings on another modem even of a different type. For example, you can use the serial settings of a modem (such as PinPoint X or Raven X) to configure the serial settings of a Raven. Settings not applicable to the modem on which you are loading the template, will be discarded. 3.
Configuring your Raven Figure 5-10: AceNet : Selected modems Tip: Click on the first with your mouse and, with the control button held down, click the additional modem. b. Select the Modem option in the tool bar and then select Apply AceManager Template. Figure 5-11: AceNet : Modem menu c. Either type in the Template file name, or click browse and select the template file you want to apply (you may need to change folders). Figure 5-12: AceNet : Template select d.
Configuring your Raven Using a Terminal Application with AT Commands You can access and configure your Raven using a terminal application such as Microsoft HyperTerminal, PuTTY, or similar. The following directions are for HyperTerminal which is part of a standard installation of Windows XP. Start > All Programs > Accessories > Communications > HyperTer‐ minal Figure 5-13: HyperTerminal 1. Choose a name and icon for your connection. a.
Configuring your Raven 2. Connect To a. Select TCP/IP (Winsock) for “Connect Using”. b. Type in 192.169.13.31 for Host Address. c. Change the “Port Number” to 2332. d. Select OK. 3. Connected Figure 5-14: HyperTerminal : TCP/IP connected a. If you are prompted for a password, enter 12345. Rev 3.0B Feb.
Configuring your Raven b. Type AT and press Enter. You should get a reply of “OK” or “0”. c. To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. d. If you get a reply of “OK”, then you entered the command successfully. If you get a reply of “0” or “ERROR”, try entering the command again. AT Commands When using a terminal application, you will need to manually type in each command.
6: Data Communication and Host Modes 6 • Basic Modes • Data Communication The Raven plays the part of a HOST when a computer or another device is connected directly to its port and routes data to/from the connected device to the cellular network. Caution: The Raven moves data from one port to the cellular network in a simple one-to-one routing. It does not employ a routing table or any complicated routing protocol. Tip: If you need to have one-to-many routing, you can connect the Raven to a router.
Data Communication and Host Modes Basic Modes AT Mode Using a terminal connection, AT commands are used to configure the modem, command it to do something, or query a setting. For a full listing of the AT commands, refer to the appendix. AceManager is a graphical user interface for most AT Commands. • AT commands must always be terminated by (ASCII character 0x0D), a carriage return (pressing enter on the keyboard). Some may also include a new line or line feed .
Data Communication and Host Modes PassThru Mode In PassThru mode, the Raven does not behave normally, all port communication is passed directly between the internal hardware and the computer connected directly to the modem. This mode can be used to configure hardware‐specific settings. For example, provisioning, troubleshooting, communicating with legacy equipment, etc. Caution: ALEOS is disabled in PassThru Mode. You cannot use most ALEOS specific commands while the modem is in PassThru Mode.
Data Communication and Host Modes Telnet Mode In AceManager you can configure Telnet operation. Figure 6-2: AceManager : S0 If you need to change the port for Telnet (for example, you have the default port blocked on your firewall), the option is on the Other tab. The default telnet port is 2332. You can also change the Telnet timeout, if the connection is idle, default 2 minutes. Figure 6-3: AceManager : Other - *TPORT, *TELNETTIMEOUT. UDP and UDP Pad TCP and TCP Pad Hybrid Modes AT Command Rev 3.
Data Communication and Host Modes Data Communication Note: The Raven forwards messages to and from the cellular network for only ONE device per port. The Raven is a one-to-one gateway and does not have advanced routing features required to do one-tomany routing. The primary purpose of the Raven is to forward data from a single device connected to one of the ports to the cellular network and, ultimately, under most circumstances, to the Internet in a one‐to‐one gateway configuration.
Data Communication and Host Modes Figure 6-4: AceManager : PPP/Ethernet • *HOSTPRIVMODE ‐ Set to 1 to enable the explicit IP addresses. • *HOSTPRIVIP ‐ Set to the IP address you want the Raven to give to your device. • *HOSTPEERIP ‐ Set to the IP address you want for the Raven. • *HOSTNETMASK ‐ Set to the subnetmask, generally 255.255.255.0. Tip: If you are using Private Mode (*HOSTPRIVMODE=1), you will need to make sure that *HOSTPRIVIP and *HOSTPEERIP are on the same subnet.
Data Communication and Host Modes 1. When the Raven registers on the cellular network, it is assigned an IP address from your cellular provider, let’s say A.B.C.D. 2. Acting as a DHCP server, in Public Mode, when the Raven receives a DHCP request from an Ethernet device, it hands off the assigned address to the device and sets up the default gateway address as A.B.C.1. If the fourth octet is already a 1, it assigns A.B.C.2 as the router address. 3. The Raven also sends a /24 netmask (255.255.255.
Data Communication and Host Modes Figure 6-5: AceManager : Other • *IPPING sets the interval, in minutes, you want Keepalive to test the network connection. To disable Keepalive, set *IPPING to 0 (default setting). Note: 15 minutes is the minimum time which can be set for Keepalive. If you set *IPPING for a value less than the minimum, the minimum value will be set. • *IPPINGADDR sets the IP address you want to use for the connection test.
Data Communication and Host Modes *IPPING Rev 3.0B Feb.
7: IP Manager • Understanding Domain Names • Using IP Manager with your Raven • Understanding DNS 7 If you have a fleet of Sierra Wireless AirLink modems or even if you only have one, it can be difficult to keep track of the current IP addresses, especially if the addresses aren’t static but change every time the modems connect to Provider. If you need to connect to a modem, or the device behind it, it is so much easier when you have a domain name (car54.mydomain.com, where are you?).
IP Manager • Dynamic IP addresses are granted only when your Raven is connected and can change each time the modem recon‐ nects to the network. • Static IP addresses are granted the same address every time your Raven is connected and are not in use when your modem is not connected. Since many cellular providers, like wire‐based ISPs, do not offer static IP addresses or static address accounts cost a premium vs.
IP Manager need to be registered with ICANN or any other registry. It is the responsibility of a domain to keep track of its own subs. car54.mydomain.com • .com is the TLD • mydomain is the domain (usually noted as mydomain.com since the domain is specific to the TLD) • car54 is the subdomain or server name associated with the device, computer, or modem registered with mydomain.com car54.mydomain.com.ca This would be the same as above, but with the addition of the country code.
IP Manager Note: The fully qualified domain name of your Raven will be a subdomain of the domain used by the IP Manager server. Using IP Manager with your Raven To allow your Sierra Wireless AirLink modem to be addressed by name, the modem needs to have a minimum of three elements configured. You can also configure a second dynamic server as a backup, secondary, or alternate server. In AceManager, select Dynamic IP. Figure 7-1: AceManager: Dynamic IP • *MODEMNAME : The name you want for the modem.
IP Manager the IP address changes (example, if your Raven is reset or is assigned a different IP address). • *IPMGRKEY1 and *IPMGRKEY2: User defined password key which is used instead of AirLink secret key when using an IP Manager server other than the one provided by Sierra Wireless. Restrictions for Modem Name For the Modem Name, you should use something which is unique but also easy to remember. Your company name or the intended function of the modem are recommended.
IP Manager Note: The IP Manager service from Sierra Wireless is currently not a guaranteed service though every effort is made to keep it operational 24/7. • *DOMAIN : eairlink.com • *IPMANAGER1 : edns2.eairlink.com • *IPMANAGER2 : eairlink.com Tip: When using the IP Manager service offered by Sierra Wireless, since there are many modems using the service, it is even more imperative to have a unique name for your modem.
IP Manager Figure 7-2: AceManager: DNS • *DNS1 and *DNS2 ‐ The primary and secondary DNS servers set by Provider when your Raven gets its IP address. • *DNSUSER ‐ Set this, if desired, to an additional DNS server to query first before the primary or secondary (just as a hosts file is queried first on a computer). If *DNSUSER is set to 0.0.0.0, it will be ignored. • *DNSUPDATE ‐ This command sets how often you want DNS Updates to be requested.
8: Configuring Modbus/BSAP • Configuring the Raven at the Polling Host for Modbus on UDP • Configuring the Remote Ravens for Modbus with UDP 8 The Raven supports Modbus ASCII, Modbus RTU, BSAP, and can also emulate other protocols like DF1 or others using its Modbus Variable feature. Modbus Overview The Modbus Protocol, developed by Modicon in 1979, provides for client‐server (also referred to as master‐slave) communications between intelligent devices.
Raven EDGE The RTU connects to physical equipment such as switches, pumps, and other devices and monitors and controls these devices. The RTU can be part of a network set up for Super‐ visory Control and Data Acquisition. Supervisory Control and Data Acquisition (SCADA) Supervisory Control and Data Acquisition (SCADA) describes solutions across a large variety of industries and is used in industrial and engineering applications to monitor and control distributed systems from a master location.
Configuring Modbus/BSAP The remote Raven then disassembles the packet before trans‐ mitting the RTU ID and serial data to the remote unit. The remote units operate in normal UDP mode and their data is sent to the host via the remote Raven and host Raven. Configuring the Raven at the Polling Host for Modbus on UDP This section covers a Polling Host with standard Modbus, variations may need additional AT commands. 1. Configure the listening/device ports In AceManager, select Misc in the side menu.
Raven EDGE 2. Configure the default mode for start-up. In AceManager, select UDP in the side menu. Select the appro‐ priate MD mode from the drop down menu. Figure 8-2: AceManager: UDP - MD • MD13: Modbus ASCII • MD23 : Modbus RTU (Binary) • MD33: BSAP • MD63: Variable Modbus ‐ individual parameters are set up manually. 3. Configure IP addresses for the Modbus IDs. The last step of configuring the modem at the host is setting the IDs to their specific IPs.
Configuring Modbus/BSAP Addresses can be entered in decimal or hex. AceManager will translate hex entries into decimal. The number before the “=” is ID, the number after is the IP address. There can be a total of 100 remote ID/Local addresses entered into the modem. When using AT commands via telnet or direct serial connection, use ATMLIST for decimal IDs and ATMLISTX for hexidecimal. For example, if the ID is 27 and the IP is 123.123.123.124, you would enter it as ATMLIST27=123.123.123.
Raven EDGE Figure 8-5: AceManager: DNS Configure *DNSUSER to the same IP address as the IP Manager (*IPMANAGER1). If your modems have dynamic IP addresses and not static (the IP address can change when it is powered up), configure *DNSUPDATE to a low interval to allow frequent updates. Configuring the Remote Ravens for Modbus with UDP This section covers standard Modbus settings for the Raven at the remote unit, variations may need additional commands. 1.
Configuring Modbus/BSAP The destination port for the modem at the host needs to match the device port in use on all the modems at the remote sites. For example, if the remote modem’s device port (see below) is “12345”, then the Modbus host modem’s S53 destination port should be set to “12345”. Set the destination port (S53) to match the device port of the host modem (*DPORT). Make sure the device port of the remote modem (*DPORT) matches the destination port of the host modem (S53). 2.
Raven EDGE a. Enable S82, UDP auto answer. b. Set S83 to the idle time‐out applicable to your appli‐ cation, commonly 20. 4. Configure other RTU settings. Other parameters may need to be changed, but this is dependent on the RTU type being used. As a minimum, this typically involves setting the proper serial settings to match your RTU. 5.
Configuring Modbus/BSAP Figure 8-9: AceManager: DNS Configure *DNSUSER to the same IP address as the IP Manager (*IPMANAGER1). If your modems have dynamic IP addresses and not static (the IP address can change when it is powered up), configure *DNSUPDATE to a low interval to allow frequent updates. Rev 3.0B Feb.
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9: SNMP : Simple Network Management Protocol • SNMP Configuration • SNMP MIB Definition Sample 9 The Simple Network Management Protocol (SNMP) was designed to allow remote management and monitoring of a variety of devices from a central location. The SNMP management system is generally composed of agents (such as your Raven, a router, a UPS, a web server, a file server, or other computer equipment) and a Network Management Station (NMS) which monitors all the agents on a specific network.
SNMP : Simple Network Management Protocol SNMP Configuration To configure your Raven to work as an SNMP agent, you can use either AceManager, or a terminal connection to configure the modem using AT commands. In AceManager, the SNMP commands are all part of the Other group under the Common group. There are only three commands to set for SNMP in the Raven: the listening port, the security level, and the trap destination.
SNMP : Simple Network Management Protocol User Name and Password The user name is ʹuserʹ. The user name cannot be changed. The Ravenʹs password is used as the SNMP password (default is ʹ12345ʹ). Tip: The eight-character password requirement for SMNPv3 is not enforced by the PinPoint X Agent to allow the default password to function. Your SNMP administrator or MIS may require you to change to a more secure and/or longer password.
SNMP : Simple Network Management Protocol Trap Destination *SNMPTRAPDEST needs to be set with the destination IP and port. If either are set to zero or empty, SNMP traps are disabled. Note: Traps are sent out according to the SNMP security level (i.e. if the security level is 2, traps will be authenticated and encrypted). Currently, the only trap supported is LinkUp. Community String The community string can be configured using *SNMPCOM‐ MUNITY. The default is “public”.
SNMP : Simple Network Management Protocol electronicID OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 3 } modemType OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 4 } aleosSWVer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 5 } aleosHWVer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { general 6 } modemSWVer OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS cu
SNMP : Simple Network Management Protocol STATUS current ::= { common 2 } devicePort OBJECT-TYPE SYNTAX INTEGER(0..
SNMP : Simple Network Management Protocol none(0), hardware(2), software(4) } MAX-ACCESS read-only STATUS current ::= { common 10 } -- STATUS -ipAddress OBJECT-TYPE SYNTAX IpAddress MAX-ACCESS read-only STATUS current ::= { status 1 } netState OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { status 2 } netChannel OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current ::= { status 3 } rssi OBJECT-TYPE SYNTAX INTEGER(-125..
SNMP : Simple Network Management Protocol powerMode OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { status 8 } fixObtained OBJECT-TYPE SYNTAX INTEGER { no(0), yes(1) } MAX-ACCESS read-only STATUS current ::= { gps 1 } satelliteCount OBJECT-TYPE SYNTAX INTEGER MAX-ACCESS read-only STATUS current ::= { gps 2 } latitude OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current ::= { gps 3 } longitude OBJECT-TYPE SYNTAX DisplayString MAX-ACCESS read-only STATUS current :
SNMP : Simple Network Management Protocol Object AT Command aleosHWVer I1 modemSWVer I2 modemHWVer I2 date *DATE? otaProgrammingEnable OPRG? devicePort *DPORT? netUID *NETUID? netPW *NETPW? requestPAP *HOSTPAP? destinationAddress S53 destinationPort S53 serialPortSettings S23 serialPortFlowControl \Q ipAddress *NETIP? netState *NETSTATE? netChannel *NETCHAN? rssi *NETRSSI? serialSent not applicable for Raven-E serialReceived not applicable for Raven-E hostMode *HOST
A: Configuration Commands • • • • • • A Info (information) Status Common Logging Telemetry/Addr List Edge/HSDPA The configuration commands (AT commands) in this chapter are arranged according to their placement in AceManager. The commands available in AceManager will depend of the model number of your Raven and, in some cases, the version of the ALEOS firmware installed. Note: Some commands can only be configured using a terminal emulation and typed AT commands. Some commands also require PassThru mode.
Raven EDGE Figure 1-1: AceManager : Info *DEVICEID? The 64‐bit device ID the modem uses to identify itself to the cellular network. *ETHMAC? The MAC address of the Ethernet port. *NETPHONE? The modemʹs phone number, if applicable or obtainable. &V View active profile, the contents of the active registers. Not displayed with AceManager. In 79 • n=0 : Product name (for example, Raven). • n=1 : The Raven’s firmware (ALEOS) version, hardware ID, and copyright.
Configuration Commands Information Displayed in AceManager without AT Commands Listed • Versions of ALEOS, internal hardware, boot, and MSCI: Versions of internally configured hardware and software. Status Most of the commands in the “Status” group have read‐only parameters and provide information about the modem. The Status Group has more fields that can be displayed on most screens. You can either resize your window or use the scroll bar on the side to display the remainder.
Raven EDGE Tip: Use *NETALLOWZEROIP if you need to allow the display of an IP ending in a zero. *NETOP? The current cellular carrier from the modemʹs firmware version, for example, your cellular provider. *NETRSSI? The current RSSI (Receive Signal Strength Indicator) of the Raven as a negative dBm value. Tip: The same information is displayed with the command S202?. *NETSERV? The type of service being used by the modem, for example Tech.
Configuration Commands +RCIQ Current Cell Info Information. GPRS or EDGE Only. Information Displayed in AceManager without AT Commands Listed • Bytes and Packets Received and Sent: Network traffic for the applicable port. • Number of System Resets: Counter of the number of system resets over the life of the modem or since the configuration was reset. • Bad Password Count: Counter of the number of bad password attempts. • IP Reject Count or Log: Rejected IP Data.
Raven EDGE Common The groups under the heading Common encompass those commands that are common to most Sierra Wireless AirLink modems. Misc (Miscellaneous) The commands of the “Misc” group are a variety of commands that don’t directly fit in other categories. Figure 1-3: AceManager : Misc +++ Note: +++ is not proceeded by AT nor does it require a carriage return (enter). There must be an idle time (set by S50) on the serial port before and after this command. AT Escape sequence.
Configuration Commands D[method][d.d.d.d][/ppppp] or D[method][@name][/ ppppp] Dial a connection to a remote IP and Port using method. Cannot be configured in AceManager. • method=P : Establish a UDP connection • method=T : Establish a TCP connection • method=N : Establish a Telnet connection • d.d.d.d= IP address to contact • ppppp= port to contact Examples: ATD - Dial (establish) default connection. ATDP192.168.13.31/2332 - Dial (establish) UDP session to 192.168.13.31, at port 2332.
Raven EDGE With an AT telnet connection, this command will terminate the host data mode and return the Raven to an AT mode. Cannot be accessed in AceManager. O Online (Remote): Causes the Raven to go from Command State to data state. Cannot be configured in AceManager. OPRG=n Enables/disables over‐the‐air firmware upgrading of the Raven. When Sierra Wireless releases a new version of ALEOS, you can upgrade your remote modems with OPRG enabled. • n=0 : Disables • n=1 : Enables S53=[method][d.d.d.
Configuration Commands &W Writes all changed modem settings. If this command is not issued, any modified values will revert back to their previous values at modem reset. Cannot be configured in AceManager. *DATE=[mm/dd/yyyy],[hh:mm:ss] Sets and queries the internal clock. Either the date and time can be specified, or simply one of the two can be specified in which case the unspecified value will remain unchanged. The date and time are always specified 24‐hour notation.
Raven EDGE *NETUID=uid The login that is used to login to the cellular network, when required. • uid=user id (up to 64 bytes) *STATICIP=d.d.d.d Set the static IP required to be received from the network. If the modem does not get this IP address from the network, it will reset the internal hardware and try again. The default is 0.0.0.0, which allows any IP address from the network. • d.d.d.d=IP address Example: AT*STATICIP=192.168.1.
Configuration Commands Figure 1-4: AceManager : DNS *DNSn=d.d.d.d Queries the DNS addresses. Your cellular carrier provides the DNS addresses while your modem is registering on their network. • n=1 or 2 : First and second DNS address. • d.d.d.d=IP address of domain server. *DNSUPDATE=n Indicates whether the modem should send DNS updates to the DNS server specified by *DNSUSER. These updates are as per RFC2136. They are not secure and are recommended only for a private network.
Raven EDGE Figure 1-5: AceManager : Dynamic IP *DOMAIN=name Domain (or domain zone) of which the Raven is a part. This value is used during name resolutions if a fully qualified name is not provided and also for DNS updates. This value can be up to 20 characters long. • name=domain name (i.e. eairlink.com) If *DOMAIN=eairlink.com, then when ATDT@remote1 is entered, the fully qualified name remote1.eairlink.com will be used to perform a DNS query to resolve the name to an IP address.
Configuration Commands • n=2 : Second IP Manager server. • key=128‐bit key in hexadecimal [32 hex characters] *IPMGRUPDATEn=m Sets the number of minutes to periodically send an IP update notification to the corresponding server. This will occur even if the IP address of the Raven doesnʹt change. *IPMGRUPDATE1 is used to set the refresh rate to *IPMANAGER1, while *IPMGRUPDATE2 is used with *IPMANAGER2. If the value is set to 0, then periodic updates will not be issued (i.e.
Raven EDGE Figure 1-6: AceManager : PPP/Ethernet *DHCPSERVER=n • Act as a DHCP server for any Ethernet device connecting to the Raven. DHCP (Dynamic Host Configuration Protocol) allows one device, the DHCP server, to provide dynamic IP addresses to any other device which requests them. • n=1 : Enabled. The modem will act as the primary DHCP server for the network. • n=2 : Enabled if no other DHCP server is detected (default).
Configuration Commands *HOSTNETMASK=n.n.n.n Subnet mask for the host interface. Allows communication with a subnet behind the host interface. • n.n.n.n = subnet mask, example 255.255.255.0. *HOSTPEERIP=d.d.d.d Set or query the IP address that can be used to directly contact the Raven once a cellular connection is established. If this value is not specified, 192.168.13.31 will be used. • d.d.d.d=local or peer IP address of the modem. Note: This is not normally used nor needed by user applications.
Raven EDGE PassThru PassThru Mode is used to communicate directly to the Raven internal hardware. Caution: While the modem is in PassThru mode, ALEOS is disabled. If you need to connect to the Raven while it is in PassThru mode, you will need to do so with a terminal application. Not all commands are available while the modem is in PassThru mode. Figure 1-7: AceManager : PassThru \APASSTHRU Note: This mode is not available through the remote AT telnet server.
Configuration Commands *PTINIT=string Any AT Command string to be passed to the OEM module before entering PASSTHRU mode, e.g. AT&S1V1, etc. • string=AT command(s) *PTREFRESH=n Number of minutes of inactivity in PASSTHRU mode to resend the *PTINIT string to the hardware module. • n=0 : Disabled • n=1‐255 minutes *RESETPERIOD=n In PASSTHRU mode, modem will be reset after this period if no data has been sent or received. Value is in hours.
Raven EDGE Figure 1-8: AceManager : SMTP *NETSMS2EMAIL=n Specify the SMS/E‐mail server number. This maybe necessary to send an SMS message to an email address. Cannot be used with AceManager. • n=SMS/E‐mail server number *SMTPADDR=[d.d.d.d][name] Specify the IP address or Fully Qualified Domain Name (FQDN) of the SMTP server to use. • d.d.d.d=IP Address • name=domain name (maximum: 40 characters). *SMTPFROM=email Sets the email address from which the SMTP message is being sent.
Configuration Commands *SMTPSTATUS? Returns the status of the last issued SMTP message (*SMTPSEND). If no status is available 0 is returned. Once read, the status is cleared out. The status codes returned come from the SMTP server to which that the modem sent the request. Unless the receiving server is not standard, they follow the RFC for SMTP. Cannot be used with AceManager.
Raven EDGE Other Figure 1-9: AceManager : Other DAE=n AT Escape Sequence detection. • n=0 : Enable • n=1 : Disable *DATZ=n Enables or disables reset on ATZ. • n=0 : Normal Reset (Default). • n=1 : Disable Reset on ATZ. *IPPING=n Set the period to ping (if no valid packets have been received) a specified address (*IPPINGADDR) to keep the modem alive (online). • n=0 : Disable pinging (default) • n=15‐255 minutes Note: 15 minutes is the minimum interval which can be set for Keepalive.
Configuration Commands *IPPINGADDR=[d.d.d.d][name] Set the IP address or valid internet domain name for the Raven to ping to keep itself alive (online). *IPPING must to be set to a value other than 0 to enable pinging. • d.d.d.d=IP address • name=domain name *MSCIUPDADDR=name[/port] Modem Status Update Address ‐ where Name/Port is the domain name and port of the machine where the modem status updates will be sent. The status parameters of the Raven are sent in an XML format.
Raven EDGE • n=0 : SNMP is disabled. • n=1‐65535 *SNMPSECLVL=n Selects the security level requirements for SNMP communica‐ tions. • n=0 : No security required. SNMPv2c and SNMPv3 communications are allowed. • n=1 : Authentication equivalent to “authNoPriv” setting in SNMPv3. SNMPv3 is required to do authentication, SNMPv2c transmissions will be silently discarded. • n=2 : Authentication and encryption, equivalent to “authPriv”ʹ setting in SNMPv3.
Configuration Commands *TPORT=n Sets or queries the port used for the AT Telnet server. If 0 is specified, the AT Telnet server will be disabled. The default value is 2332. • n=0 : Disabled. • n=1‐65535 Tip: Many networks have the ports below 1024 blocked. It is recommended to use a higher numbered port. *TQUIT Disconnects the telnet session. Not available in AceManager.. Friends Friends Mode can limit access to the Raven from the cellular network and the Internet. Friends mode is a basic firewall.
Raven EDGE FM=n Friends Mode ‐ Only allow specified IPs to access the Raven modem. • n=0 : Disable Friends mode • n=1 : Enable Friends mode ‐ Only packets from friends will be accepted, packets from other IP addresses are ignored. Fn=[d.d.d.d] Friends mode IP address. • n=0‐9 Friends list index • d.d.d.d = IP address Using 255 in the IP address will allow any number. Example: 166.129.2.255 allows access by all IPs in the range 166.129.2.0‐166.129.2.255.
Configuration Commands *DBGDHCPLVL=n Enable or disable internal DHCP logging. • n=0 : No logging • n=1 : Log DHCP events. *DBGETHLVL=n Sets the logging level for the Ethernet port. • n=0 : No logging • n=1 : Log errors: invalid/corrupt packets, etc. • n=2 : Log the header of all received packets. Note that this can quickly exhaust available space for the event log. *DBGIPLVL=n Sets the logging level for the IP subsystem. • n=0 : No logging • n=1 : Log errors (i.e. invalid/corrupt packets, etc.
Raven EDGE Figure 1-12: AceManager : Telemetry IPL=n IP List Dial allows access the Modbus IP list using the first two digits of the dial string. Example: ATDT1234567 would go to ID “12” on the Modbus list and use the associated IP as the destination. • n=0 : Disabled • n=1 : Enabled MVLEN=n Modbus Variant ID Length: Length of the RTU ID in a modbus‐variant protocol, in bytes. • n=1 : This parameter is used to define the length of the RTU ID in Modbus‐like protocol data packets.
Configuration Commands MVOPT=n Modbus Variant Option: Sets various behavioral options when dealing with a Modbus‐variant protocol. This parameter is used when the when MD is set to hex 63. Cannot be configured in AceManager. • n=0 : No special action (Default). • n=1 : Skip leading zeroes in Modbus packets. MVTYP=n Modbus Variant Type: The data‐type of the RTU ID in a modbus‐variant protocol. This parameter is used to define the data‐type of the RTU ID in Modbus‐like protocol data packets.
Raven EDGE MLIST and MLISTX are configured by the fields available in the Addr List group. AceManager automatically differentiates between them to enter the correct command for the modem. MLISTid=d.d.d.d Enters an ID and IP address into the Modbus List. ID is a decimal value (1 to 100). • id=ID • d.d.d.d=IP address or name MLISTXhexid=d.d.d.d Enters an ID and IP address into the Modbus List. ID is a hexadecimal value (0 to 64). • hexid=ID • d.d.d.
Configuration Commands Figure 1-14: AceManager : EDGE/HSDPA *NETAPN=apn Easy entry of the APN. If left blank, the modem will attempt to use the default subscriber value as defined by the account. • apn=access point name +CGQMIN Minimum Acceptable Quality of Service Profile. Change should be at carrierʹs request. Normally not required to be changed. +CGQREQ Set Quality of Service Profile. Change should be at carrierʹs request. Normally not required to be changed.
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B: Circuit Switch Communications B • Step by Step Configuration • Step by Step Configuration Note: When the Raven is used for circuit switch, the circuit switch configuration will disable all ALEOS features except for serial port communication. Circuit‐switch communication requires the Raven to be in PassThru mode, communicating directly with the internal hardware. PassThru mode disables the use of ALEOS in the modem. Any features available using ALEOS are not usable when the modem is in PassThru mode.
Raven EDGE The Raven needs a command string sent to the modem after it is initialized. The command string will need to be tailored for your application. Different models of the Raven may respond differently to some of the commands. In the PassThru group, type your command string in the input field for *PTINIT. Figure 2-2: AceManager: PassThru AT Commands and the Command String Each modem requires a command string that is a combination of AT commands limited to a maximum of 40 characters.
Circuit Switch Communications Raven LEDs in Circuit-Switched Mode When the Raven is in Circuit‐Switched mode, the LEDs on the front will behave differently. The Chan, Link, and Reg LEDs will flash in tandem, like with PassThru mode, while all other LEDs (except for Power) will be off. Step by Step Configuration For your convenience, these directions use pre‐configured template. 1.
Raven EDGE 2. Connect the modem to your computer Using the RS232 cable, connect the modem to the computer and apply power to the modem. 3. Erase the internal memory The Raven should have the internal memory erased to bring the modem to a known starting point without any configu‐ ration or account programming. a. Start Modem Doctor. b. Select Erase the modemʹs non‐volatile data. Figure 2-3: Modem Doctor c.
Circuit Switch Communications Figure 2-5: Raven: Reset button e. Click the Exit button in Modem Doctor when the process is complete. 4. Activate the Raven 5. Start AceManager. Start > All Programs > AirLink Communications > AceManager 3G > AceManager 3G a. Click the Connect button. Figure 2-6: AceManager b. Select PPP. c. Select COM1 for the Port. d. Enter 12345 for the Password. e. Click OK. Figure 2-7: AceManager : Connect to Modem using PPP 6. Configure serial port speed. a.
Raven EDGE Figure 2-8: AceManager : Serial - *MODEMHISPEED b. Change the *MODEMHISPEED setting to “0”. 7. Save the serial setting. a. Click the Write button on the tool bar of AceManager and wait for the message “Write Successful” to appear in the status bar. Figure 2-9: AceManager : Write b. Click the Clear button. Figure 2-10: AceManager : Clear c. Click the Disconnect button. Figure 2-11: AceManager : Disconnect d. Press the modem Reset button on the front of the modem.
Circuit Switch Communications Figure 2-12: Raven: Reset e. Wait until the modem REG indicator is lit and then proceed to the next step. 8. Configure the Raven using a AceManager template. Caution: Do not proceed to this step before the REG indicator light is lit. a. Click the Refresh All button on the tool bar of AceManager and wait until all of the modem infor‐ mation is loaded into the AceManager application. Figure 2-13: AceManager : Refresh All b. Click the Load button on the tool bar.
Raven EDGE 9. Configure additional PassThru settings. a. On the left, under the GROUPS heading, select PassThru. Figure 2-16: AceManager : PassThru b. For *PTREFRESH, enter a value of 15. c. For *RESETPERIOD, enter a value of 6. 10. Save the configuration settings. Click the Write button on the tool bar of AceManager and wait for the message “Write Successful” to appear in the status bar. 11. Configure the Raven for your equipment. a.
Circuit Switch Communications 13. Test the Raven Configuration. Once the modem has been activated and you’ve built the command string it is recommended that the Raven modem be tested previous to field installation. a. Verify that the modem Chan, Link and Reg indicators are blinking in unison confirming that the modem is now operating in circuit switched (IS‐95) mode. Note: The dial test should be completed with the serial cable disconnected to verify that no signaling is required by the modem. b.
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C: Windows Dial-up Networking (DUN) • Installing a modem driver for Raven • Creating a Dial-Up Networking (PPP) Connection • Connecting to the Internet Using DUN C Dial‐up Networking (DUN) allows a computer or other device to use the on your Raven to connect to the Internet or private network using PPP just like an analog modem using a standard phone line. Caution: To install any driver on your computer, you may need to be logged in as Administrator or have Administrator privileges for your login.
Windows Dial-up Networking (DUN) Figure 3-1: Phone and Modem Options b. Select the Modems tab. Figure 3-2: Phone and Modem Options: Modems c. Rev 3.0B Feb.08 Select Add.
Windows Dial-up Networking (DUN) Figure 3-3: Add Hardware Wizard d. Check Don’t detect my modem; I will select it from a list. e. Select Next. Figure 3-4: Add Hardware Wizard: Install New Modem f. Select (Standard Modem Types) from the Manufacturers column. g. Select Standard 33600 bps Modem from the Models column. Rev 3.0B Feb.
Windows Dial-up Networking (DUN) Tip: If you have the speed for your modem configured as something other than the default, use the Standard Modem that matches the speed you configured. h. Select Next. Figure 3-5: Add Hardware Wizard: Select Ports i. Check Selected Ports j. Select the COM port the modem is connected to (commonly COM1). k. Select Next. Figure 3-6: Add Hardware Wizard: Finish l. Rev 3.0B Feb.08 Once the modem driver is installed, select Finish.
Windows Dial-up Networking (DUN) 3. Configure the driver. When you return to the Phone and Modem Options window, you should see the newly installed modem “attached to” the correct COM port. Figure 3-7: Phone and Modem Options: Modems a. Highlight the modem and select Properties. Figure 3-8: Modem Properties Rev 3.0B Feb.
Windows Dial-up Networking (DUN) b. Select the Modem tab. Figure 3-9: Modem Properties: Modem c. Maximum Port Speed should be set to 115200 (default). d. Select OK to exit. e. Select OK again to exit out of the Phone and Modem Options. Creating a Dial-Up Networking (PPP) Connection Once you have the driver for the modem installed on your computer, you can set up and configure Dial Up Networking (DUN) to use the modem as your connection to the Internet using PPP.
Windows Dial-up Networking (DUN) Caution: If you have an existing LAN connection, installing DUN for the modem may interfere with the LAN connection. It's recommended to disconnect your LAN connection before using a PPP connection with your Raven. Once the DUN connection is initiated, by default, it will take over as the “default route” for network communication and specifically for Internet access.
Windows Dial-up Networking (DUN) b. Select Create a New Connection under Network Tasks in the menu area on the left. Figure 3-11: Create New Connection c. Select Next to start installing and configuring the DUN connection. Figure 3-12: New Connection Wizard d. Select Connect to the Internet. e. Select Next. Rev 3.0B Feb.
Windows Dial-up Networking (DUN) Figure 3-13: New Connection: Type f. Select Set up my connection manually. g. Select Next. Figure 3-14: New Connection: How do you want to connect? h. Select Connect using a dial‐up modem. i. Select Next. Figure 3-15: New Connection: Connect using... j. Optional: If you have multiple modems installed on your computer, you may be prompted to select the modem to be used. If you only have one modem installed, this option will be omitted. k.
Windows Dial-up Networking (DUN) Figure 3-16: New Connection: Select Modem m. Type in a name for the connection, such as Sierra Wireless AirLink Modem. n. Select Next. Figure 3-17: New Connection: Connection Name Tip: The name provided here will not effect the connection in any way. It is only a label for the icon. It can be the name of your wireless service provider (Provider), your modem (Raven), or any other designation for the connection. o. Type in 10001 as the phone number for the modem to dial.
Windows Dial-up Networking (DUN) Figure 3-19: New Connection: Permissions Generally the modem takes care of the Account Information, User name and Password, for the connection, so you can leave the fields blank (unless otherwise instructed by Support). s. If you want to allow others to use the same login for the modem, select Use this account name and password.... t. Select Next.
Windows Dial-up Networking (DUN) Figure 3-21: New Connection: Finish 2. Configure the DUN connection After you complete the New Connection Wizard, there are a few more things you will want to configure in the connection. a. Select Properties. Figure 3-22: DUN Connection b. Uncheck Use dialing rules. Rev 3.0B Feb.
Windows Dial-up Networking (DUN) c. Check Show icon...when connected. d. Select Configure, below the Connect using line. Figure 3-23: DUN Properties e. Select 115200 as the Maximum speed. f. Check Enable hardware flow control. g. Do not check any other option. h. Select OK. Rev 3.0B Feb.
Windows Dial-up Networking (DUN) Figure 3-24: Modem Configuration i. Back at the main properties screen, select the Networking tab. Figure 3-25: Networking j. Select Settings. k. Remove the checks from all three PPP settings. l. Rev 3.0B Feb.08 Select OK.
Windows Dial-up Networking (DUN) Figure 3-26: PPP Settings m. Select (highlight) Internet Protocol (TCP/IP) and then select Properties. Tip: For most configurations, you will be obtaining the IP address and the DNS server address automatically. n. Select Advanced. Figure 3-27: TCP/IP Properties o. Uncheck Use IP header compression. p. Check Use default gateway on remote network. q. Select OK. Rev 3.0B Feb.
Windows Dial-up Networking (DUN) Figure 3-28: Advanced TCP/IP Tip: You may want to check the Options tab and change the settings for applications you might be using. The default options are generally applicable for most uses. Caution: Unless specifically directed to do so by Support or your network administrator, you do not need to make any changes to the options on the Security tab. r. Select OK until you return to the Connect window.
Windows Dial-up Networking (DUN) 2. Enable the Connection. Figure 3-29: AceView: Menu a. Right‐click on the AceView window to open the menu. b. Select Connection Settings. Figure 3-30: AceView: Connection Settings c. Select Auto Start in the DUN section. d. Select Maintain Persistent Connection. When checked, AceView will continually check the DUN connection to ensure it is not down. If so, AceView will attempt to connect again.
Windows Dial-up Networking (DUN) 1. Start the DUN session. Start > Connect To > Sierra Wireless Airlink Modem If you named the connection differently, use the name of the PPP connection you made earlier. Figure 3-31: DUN Connection Tip: Generally you will not need to enter a Username or Password. If you do need to enter either, you can enter these parameters beforehand using *NETUID and *NETPW. 2. Select Dial to connect to the modem and the cellular network.
Windows Dial-up Networking (DUN) Caution: For DUN connections on a Windows Mobility or other nonpersonal computer, the DNS settings may not be configured with the DUN connection. You may need to go into the network settings and add DNS servers manually. Rev 3.0B Feb.