User Manual

SIGLENT
SSG5000X User Manual 188
5.2 Troubleshooting
Before calling SIGLENT, or returning an SSG for service, perform the quick checks
listed below. This check may eliminate the problem.
If the problem remains still, please contact SIGLENT and provide your device
information of the SSG (Get method: UTILITY->System Info).
1． The SSG’s screen is still dark (no display) after power on:
(1) Check whether the fan is running:
— If yes, the connection of the internal screen cable may be loose.
— If not, the instrument has failed to start up and please refer to step (2).
(2) Check the power:
— Check whether the power supply has been connected correctly and the power
switch has been turned on.
— Check whether the power fuse is burned. If a new fuse needs to be installed,
please use the specified fuse type/rating.
2． The key is unresponsive or gives a wrong response:
(1) Press all the keys at the front panel to check if all of them are normal after
power on.
(2) Press Utility-> Self Test ->Key Test to check if all the keys are working properly.